Warranty - Whirlpool TER20WOD Use And Care Manual

2. If you need assistance . . .
Call the Whirlpool Consumer Assistance
Center telephone number. Dial toll-free
from anywhere in the U.S.A.:
1-800-253-l 301
and talk with one of our trained consultants.
The consultant can instruct you in how to
obtain satisfactory operation from your
appliance or, if service is necessary, recom-
mend a qualified service company in
your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
2000 North M-63
Benton Harbor, Ml 49022-2692
Please include a daytime phone number in
your correspondence.
3. If you need service . . .
Whirlpool has a
nationwide network of
SERv,CE authorized Whirlpool
service companies.
Whirlpool service
technicians are trained to fulfill the product
warranty and provide after-warranty service,
anywhere in the United States. To locate the
authorized Whirlpool service company in
your area, call our Consumer Assistance
Center telephone number (see Step 2) or
look in your telephone directory Yellow
Pages under:
*APPLIANCE-HOUSEHOLD
l
WASHING MACHINES h
MAJOR, SERVICE h REPAIR DRYERS, SERVICE L REPAIR
4. If you need FSP
replacement parts . . .
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
symbol of quality whenever you need a
replacement part for your ESTATE@ appli-
ance. FSP replacement parts will fit right and
work right, because they are made to the
same exacting specifications used to build
every new ESTATE appliance.
To locate FSP replacement parts in your
area, refer to Step 3 above or call the
Whirlpool Consumer Assistance Center
number in Step 2.
5. If you are not satisfied
with how the problem
was solved . . .
l
Contact the Major Appliance Consumer
Action Program (MACAP). MACAP is a
group of independent consumer experts
that voices consumer views at the highest
levels of the major appliance industry.
l
Contact MACAP only when the dealer,
authorized servicer, and Whirlpool have
failed to resolve your problem.
Major Appliance Consumer
Action Program
20 North Wacker Drive
Chicago, IL 60606
l
MACAP will in turn inform us of your action.
-See: Wharlpool Appliances or
-See Whirlpool Appliances or
Atihorized Whirlpool Service
Authorized Whirlpool Service
(Example: XYZ service CO.) (Example: XYZ Service Co.)
26