Before You Call For Service - Whirlpool SES370X Care Manual

Before You Call For Service
If you are having an operating problem,
check the chart to see what the cause
might be before you call for assistance.
OPERATING PROBLEM
Nothing operates.
CHECK IF
n
Range is properly connected to a live
circuit with the proper voltage.
9 Your home's main fuse has blown or
circuit breaker has tripped.
WHAT TO DO
9 Contact an authorized RoperSM service
technician to reconnect range to electrical
supply. (See Installation Instructions.)
n
Replace fuse or reset circuit breaker.
Oven will not operate. . The Oven Selector is turned to BAKE
or BROIL.
n
The Oven Temperature Control is
turned to a temperature setting.
. The Cook Timer is set correctly.
9 If needed, set Oven Selector to BAKE or
BROIL. If Oven Selector is turned to TIMED
BAKE, wait until the start time is reached.
1 If needed, turn the Oven Temperature
Control to a temperature setting.
n
See page 5 for instructions on how to set the
Cook Timer.
Surface units will not
operate.
1 Range is connected to electrical
power.
n
Your home's main fuse has blown or
circuit breaker has tripped.
n
Contact an authorized RoperSM service
technician to reconnect range to electrical
supply. (See Installation Instructions.)
1 Replace fuse or reset circuit breaker.
Control knob(s) will not
n
You pushed in knob(s) before trying to . Push in knob(s) before turning.
turn.
turn.
If the Self-Cleaning cycle
n
The Oven Selector is set to CLEAN.
n
If needed, set the Oven Selector to CLEAN.
will not operate.
9 A delay start time is set.
m Wait until the delay start time has been
reached.
n
A stop time is set.
n
See page 8 for instructions on how to set the
Self-Cleaning cycle.
Cooking results are not
what you expected.
. The range is level.
n
Pans are the size called for in the
recipe.
n
Adjust leveling legs.
. Use correct-size pans.
. You are following a tested recipe from
a reliable source.
1 The cooking utensils have smooth, flat
bottoms and fit the surface units.
m When baking, you have preheated the
oven as the recipe calls for.
n
When baking, you have allowed 1 l/2
to 2 inches (4-5 cm) on all sides of the
pans for air circulation.
n
When broiling, you have not
completely closed the oven door.
n
Modify recipe or find a new recipe.
n
Use cooking utensils with smooth, flat
bottoms.
n
Preheat the oven according to recipe's
specifications.
1 Reposition pans for best air circulation.
. Open oven door to the Broil Stop position.
The oven temperature
1 Your old oven was accurate. Your old
.
seems too low or too high.
If, after using the oven, you are not satisfied
oven may have shifted gradually while
with the temperature settings, they can be
your new oven may be more exact.
adjusted by an authorized RoperSM service
technician. (See "How to get service or
assistance" on page 12.)
If there has been a power
interruption, the display
will flash "12:OO".
1 Reset the clock, (page 4).
Page 11