Analog Devices EVAL-AD5934EB Preliminary Technical Data page 14

EVAL-AD5934EB
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Figure 21. Correctly Installed Hardware
Q: When I plug in my board for the first time during the
installation process, the message shown in Figure 22 appears.
Then, when I click Finish, the message shown in Figure 23
appears. What should I do next?
Figure 22. Error During the Hardware Installation
Figure 23. Error During the Hardware Installation
A: The computer has not recognized the USB device, that is, the
AD5934 evaluation board that is plugged in. Assuming that the
evaluation software is installed correctly (you should have installed
the software correctly prior to plugging in the board for the first
time), this message simply indicates that the AD5934 device
drivers have not been installed to the correct registry and
therefore cannot be correctly located by the install wizard.
To reinstall the device drivers, right-click My Computer and
then left-click Properties. On the Hardware tab, choose Device
Manager. Expand Other devices (see Figure 24). Right-click
USB Device and then left-click Uninstall Driver. Unplug the
evaluation board and wait approximately 30 seconds before
plugging it in again. Proceed through the installation wizard a
second time. A correct installation should be indicated by the
expanded root directory in Figure 25.
If you encounter the same error message, uninstall both the
device driver and the software and Contact the Analog Devices
Technical Support Center
valid driver files.
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Figure 24. Device Manager
CORRECTLY INSTALLED
HARDWARE
Figure 25. Correctly Installed Hardware