Troubleshooting; Check The Current Bios Version; Upgrade The Bios; Run Diagnostics - Axis S1132 User Manual

AXIS Camera Station S1132 Recorder

Troubleshooting

Troubleshooting
If you can't find what you're looking for here, try the troubleshooting section at axis.com/support.

Check the current BIOS version

When you troubleshoot a device, always check the current BIOS version. If your device doesn't have the latest version, we recommend
to upgrade. The latest version may contain a correction that fixes your problem.
To check the current BIOS:
1. Power on the device.
2. Wait until you see the Axis splash screen. You'll see the version number above the splash screen.

Upgrade the BIOS

We recommend to keep the BIOS up to date.
If you don't have access to Windows®: update package instructions for EFI
1. Go to the support pages on dell.com and enter your service tag. Go to Drivers & Downloads and download the .efi file.
2. Copy the file to a USB device.
3. Plug in the USB device and press F11 during POST to enter BIOS Boot Manager.
4. Go to System Utilities menu > BIOS Update File Explorer.
5. Select the USB device and navigate through the directory contents to find the executable (.efi).
6. Launch the executable and follow the instructions provided by the flash utility.
If you have access to Windows®: update package instructions for Windows® Dup
1. Browse to the location where you downloaded the file and double-click the new file.
2. Read over the release information in the dialog window.
3. Download and install any prerequisites identified in the dialog window before proceeding.
4. Install any necessary Embedded Systems Management firmware prior to this BIOS update.
5. Click Install.
6. Follow the onscreen instructions.

Run diagnostics

Running diagnostics help you to identify the cause for a system issue. The diagnostics test your system hardware without requiring
additional equipment or risking data loss.
1. While the system is booting, press F11 to enter Boot Manager.
Alternatively, press F10 to enter Lifecycle Controller.
2. Use the up and down arrows to go to System Utilities > Hardware Diagnostics.
3. Note the error code AXIS Technical Support.
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