Philips AVENT Premium SCF398 Manual page 23

Problem
I do not feel any
suction/the suction level
is too low.
The suction of the breast
pump is too strong.
I express little/no milk
when I use my breast
pump.
When I switch on the
breast pump after
storage, it does not start
working immediately.
The display shows 'Er'
and the device switches
off automatically.
Solution
- If possible, try a higher suction level.
- Check if the silicone diaphragm is assembled correctly (see
'Assembling the breast pump').
- Check if the white valve is undamaged and assembled correctly (see
'Assembling the breast pump').
- Check if the other parts of breast pump are intact and assembled
correctly (see 'Assembling the breast pump').
- Make sure that the pump is positioned correctly on the breast to allow
a seal between breast pump and breast.
- If you still do not feel any suction, please contact the Consumer Care
Center via www.philips.com/support.
- If possible, try a lower suction level. When you express for the first
time, start with the default suction level (level 5 in stimulation mode,
level 11 in expression mode) and increase/decrease the level when
needed. During different expression sessions, different levels may feel
most comfortable for you.
- Make sure that you only use the breast pump parts provided with this
breast pump.
- Check if the silicone diaphragm is undamaged (does not have small
cracks, holes etc.).
- If the problem persists, contact the Consumer Care Center via
www.philips.com/support.
- If you do not feel enough suction, please check Troubleshooting item
'I do not feel any suction/the suction level is too low'.
- If you are using the Philips Avent breast pump for the first time, you
may need to acquire some practice before you are able to express
any milk. More expressing tips can be found on the Philips Avent
website www.philips.com/avent.
Make sure that the battery is fully charged (see 'Charging the breast
-
pump') or connect the breast pump to wall socket.
- Perhaps you stored the breast pump at a temperature below the
minimum storage temperature or above the maximum storage
temperature. Let the breast pump acclimatize in a room of
20 °C/68 °F for 30 minutes to adjust its temperature to the operating
range (5 °C/41 °F to 40 °C/104 °F).
- If you are operating the breast pump on battery power, let it cool
down for 30 minutes and try to switch it on again.
- If you are operating the breast pump with the adapter connected to
the wall socket, check if you are using the adapter that was supplied
with the device.
- If the problem persists, contact the Consumer Care Center via
www.philips.com/support.
English
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