Tele System TS6511 HD User Manual page 30

TELE System
7 Problem solver
PROBLEM
1. The receiver does not start (no LED
lights up on the front panel)
2. No Video or Audio signal
3. The channel scan gives no results
4. The settings are not saved.
5. The remote control does not work.
6. You have forgotten the Password.
7. The program information and/or EPG
cannot be viewed
8. The receiver does not interact with
the remote control buttons.
9. The receiver become switched off by
itself
10. The multimedial file is not correctly
played
8
POSSIBLE CAUSE
-The mains lead is not plugged in.
- The switch On/Off is Off
- The mains lead is plugged in but the
receiver still does not work.
-No signal or a poor signal of antenna.
-Your area is not covered by a digital
terrestrial signal.
-Your antenna is not compatible with the
digital terrestrial signal.
-The audio/video connections
disconnected or damaged
-The TV is not set to the receiver signal
input
-The antenna signal is scrambled
- No antenna signal.
-The channels use
frequencies.
-You have an active antenna.
- Setting changes are not confirmed
before quitting.
- The receiver is in Stand-by.
-The remote control is not being directed
towards the receiver.
-The remote control batteries are flat.
-The batteries have been inserted in the
wrong direction.
-The remote control has been dropped
and its internal components have been
damaged.
-The specific program does not transmit
information or transmits it badly.
-The receiver time has not been set
correctly
-The receiver is temporarily blocked.
-There is a problem with the remote
control.
-Auto switch off activated.
-The file is defected
-The codec audio/video is not supported
-Make sure the mains lead is
properly plugged in.
- Check the switch is on position On
- Unplug the mains lead and after
check if it is damaged (only after
unplug the cable, risk of electric
shock).
-Check the connections, the antenna
installation and the signal quality.
-Make sure the TV and receiver
volumes are not set to zero.
- Make sure the corrected signal
are source is selected on the TV, in case
of doubt please consult the TV user
manual.
-The receiver
scrambled channels
-Check for a signal using the
non-standard receiver menu.
-Perform a single frequency scan for
channels.
-Check
parameter (chapt. 3).
-Before quitting a menu press the
OK button to save the changes.
-Press the stand-by button on the
remote unit to check the receiver is
working properly.
-Make sure nothing is obstructing
the front panel.
-Change batteries.
-Check the battery polarities.
-Contact the local dealer and buy a
new remote control.
-The default password is 000000 (six
zeros).
password consult this manual at
section 4.1.
- Set the time from the menu (see
section 4.3).
-Unplug the mains lead of the
receiver for at least one minute and
then plug it back in.
-Because european directive on low
consumption
activated by default into menu.
-Try to play the file on a third
external device
-The audio/video
supported by receiver
REMEDY
cannot receive
the "Antenna Power"
If you have changed
this function
codec is not
is