Maytag MVWB835DW Service Manual page 14

Troubleshooting Guide (cont.) NOTE: Always check for error codes first (pgs. 8–10).
Some tests will require accessing components. See Figures 6 & 7, page 21, for component locations.
For detailed troubleshooting procedures, refer to "Troubleshooting Tests" beginning on page 14.
Problem
Poor Wash
Performance
Please reference
Use & Care Guide
Possible Cause
Oversuds.
Load is tangling.
Incorrect water level.
Clothes wet after cycle
is complete (not water
saturated, but very damp).
Load not rinsed.
Not cleaning clothes.
Fabric damage.
Wrong option or cycle
selection.
Checks & Tests
1. Verify use of HE detergent.
2. Excessive detergent usage.
1. Washer not loaded properly.
2. Perform Service Calibration, page 4.
1. Perform Service Calibration, page 4.
2. See TEST #2: Valves, page 15.
3. See TEST #6: Water Level, page 19.
1. Overloaded washer.
2. Oversuds (see above).
3. Items caught in tub sump.
4. Weak suspension.
5. Shifter not moving into position.
6. Cold/Rinse water > 105°F (40.5°C).
7. See TEST #7: Drain Pump, page 19.
8. See TEST #3b: Drive System – Motor, page 16.
1. Check proper water supply.
2. Not using HE detergent.
3. Washer not loaded properly.
4. Shifter not moving into spin position.
5. See TEST #2: Valves, page 15.
6. See TEST #3b: Drive System – Motor, page 16.
1. Washer not loaded properly.
2. Not using HE detergent.
3. Not using correct cycle.
4. Shifter not moving into position.
5. See TEST #3b: Drive System – Motor, page 16.
1. Washer overloaded.
2. Bleach added incorrectly.
3. Sharp items in tub.
Refer customer to "Use & Care Guide".
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