Maytag MVWB835DW Service Manual
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Maytag MVWB835DW Service Manual

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MVWB835DW

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Summary of Contents for Maytag MVWB835DW

  • Page 1 Washer Service Manual MVWB835DW...
  • Page 2 Voltage Measurement Safety Information When performing live voltage measurements, you must do the following:  Verify the controls are in the off position so that the appliance does not start when energized.  Allow enough space to perform the voltage measurements without obstructions. ...
  • Page 3 FOR SERVICE TECHNICIAN’S USE ONLY DIAGNOSTIC GUIDE SERVICE DIAGNOSTIC MODE Before servicing, check the following: These tests allow factory or service personnel Make sure there is power at the wall outlet. to test and verify all inputs to the main control ...
  • Page 4 SERVICE DIAGNOSTIC MODE MENU TABLE Button Press Function Behavior 1st Button - Momentary press - Activates Key Activation & Encoder Test - Press and hold for 5 secs. - Exits Service Diagnostic Mode 2nd Button - Momentary press - Activates Service Test Mode - Press and hold for 5 secs.
  • Page 5 FOR SERVICE TECHNICIAN’S USE ONLY ‘off’ to ‘on’ or from ‘on’ to ‘off’. If the selected Failure to Turn Function On Indication function is currently active (commanded If the number of functions (pumps, valves, ‘on’), the seven segment display will flash and motor) allowed on at the same time or the function number at a 1 Hz rate (1 flash per the conditions to actuate the function are not...
  • Page 6 Diagnostics Verification Cycle will start and Service Diagnostics the step number within the Service Diagnostics Verification Cycle Execution Verification Cycle sequence will be shown on When Service Diagnostics Verification Cycle the display. NOTE: The basket must be empty is activated, any function(s) that were manually during this test.
  • Page 7 FOR SERVICE TECHNICIAN’S USE ONLY Service Diagnostics Verification Cycle Chart (cont.) Washer Recommended Est. Time Display Function Procedure In Seconds Drain pump and If water is not being drained or <10 recirc. pump recirculated, use Service Test Mode † for 25–30 seconds to test the drain pump.
  • Page 8 FOR SERVICE TECHNICIAN’S USE ONLY SOFTWARE VERSION DISPLAY FAULT/ERROR CODES Refer to Fault/Error Codes chart on pages 8–10. NOTE: The Software Version Display mode will time out after 10 minutes of user inactivity and Fault/Error Code Display Method return to standby mode. Fault codes are displayed by alternately showing F# and E#.
  • Page 9 FOR SERVICE TECHNICIAN’S USE ONLY Fault And Error Codes Code Description Explanation and Recommended Procedure F0E2 Oversuds Fault is displayed when suds prevent the basket from spinning up to speed or the pressure sensor detects rising suds level. The main control will flush water in an attempt to clear suds.
  • Page 10 Fault And Error Codes (cont.) Code Description Explanation and Recommended Procedure F5E2 Lid Lock Will Fault is displayed if any of the following conditions occur: Not Lock Or • Lid is not closed completely due to interference. Lid Lock Failure •...
  • Page 11 FOR SERVICE TECHNICIAN’S USE ONLY Fault And Error Codes (cont.) Code Description Explanation and Recommended Procedure F7E8 Motor Stator Fault is displayed when the main control determines Over the motor temperature is too high. Temperature • Perform service calibration to calibrate water level and load size detection.
  • Page 12 Troubleshooting Guide NOTE: Always check for error codes first (pgs. 8–10). Some tests will require accessing components. See Figures 6 & 7, page 21, for component locations. For detailed troubleshooting procedures, refer to “Troubleshooting Tests” beginning on page 14. Problem Possible Cause Checks &...
  • Page 13 FOR SERVICE TECHNICIAN’S USE ONLY Troubleshooting Guide (cont.) NOTE: Always check for error codes first (pgs. 8–10). Some tests will require accessing components. See Figures 6 & 7, page 21, for component locations. For detailed troubleshooting procedures, refer to “Troubleshooting Tests” beginning on page 14. Problem Possible Cause Checks &...
  • Page 14 Troubleshooting Guide (cont.) NOTE: Always check for error codes first (pgs. 8–10). Some tests will require accessing components. See Figures 6 & 7, page 21, for component locations. For detailed troubleshooting procedures, refer to “Troubleshooting Tests” beginning on page 14. Problem Possible Cause Checks &...
  • Page 15 FOR SERVICE TECHNICIAN’S USE ONLY TROUBLESHOOTING TESTS 6. Is the “Diagnostic LED” flashing or continuously ‘ON’ or ‘OFF’? (See Figure 2 IMPORTANT: Whenever the washer is tilted for below for LED location.) service or troubleshooting, drain water from the  Flashing: (+5VDC present and micro basket and remove any load items in the basket.
  • Page 16 8. Perform voltage checks inside header J18 2. Once the error codes are cleared, enter on the board – do not short pins together. Service Test Mode and run the Heavy Agitation test; if the motor runs after 15–20 seconds, a.
  • Page 17 FOR SERVICE TECHNICIAN’S USE ONLY  If 120VAC is present, go to step 8.  If slider moves freely, and there are no indications of rubbing on the inside  If 120VAC is not present, go to step 12. diameter of the shifter coil and outside 8.
  • Page 18 4. Remove console to access main control. Motor Electrical Connection Cover 5. Visually check that the J1 connector is (verify that clips are inserted all the way into the main control. fully seated)  If visual checks pass, go to step 6. ...
  • Page 19 (Off, Low, Med, High). Each press and hold increments the sound one level.  On Maytag models, press “Audio Level” to change the audio level (Off, Low, High).  On Kenmore models, press and hold “Cycle Signal” for 3 seconds to change the button sounds level (Off, Low, ...High).
  • Page 20 TEST #6: Water Level 6. Remove connector J4 from main control. With an ohmmeter, verify resistance values This test checks the water level sensing shown below across the following J4 components. NOTE: Usually, if the pressure connector pinouts: transducer malfunctions, the washer will Component J4 Connector Pinout Correct Resistance...
  • Page 21 FOR SERVICE TECHNICIAN’S USE ONLY TEST #8: Lid Lock TEST #9: Heater Element (on some models) Perform the following checks if the washer does not lock (or unlock). Perform the following checks to ensure the 1. Check the lid lock by performing Lid heater is functioning properly.
  • Page 22 FOR SERVICE TECHNICIAN’S USE ONLY Component Locations – Console Electronics & Valves (Figure 6) Bleach/Oxi Fabric AC Cord Valve Pressure Hose Softener Main Control Board (not on all Valve models) Hot Water Cold Water Valve Valve User Interface Component Locations, Bottom View – Drive System & Drain Pump (Figure 7) Motor Cover Recirculation Pump Front of Washer...
  • Page 23 FOR SERVICE TECHNICIAN’S USE ONLY Wiring Diagram IMPORTANT: Electrostatic discharge may cause damage to machine control electronics. See page 1 for ESD information. NOTE: Schematic shows lock switch open. 120 VAC PUMPS DRIVE PLATE & SHIFTER NOT ON ALL MODELS 3 PHASE SHIFTER RECIRC.
  • Page 24 Page 1 ® Registered trademark of Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., or Maytag Properties, LLC or its related companies. ®MAGIC CHEF is a registered trademark of CNA International, used under license. © 2014 All rights reserved.
  • Page 25 Figure 4 Page 2 ® Registered trademark of Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., or Maytag Properties, LLC or its related companies. ®MAGIC CHEF is a registered trademark of CNA International, used under license. © 2014 All rights reserved.
  • Page 26 Figure 3 – Connect Hose Page 1 ® Registered trademark of Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., or Maytag Properties, LLC or its related companies. ®MAGIC CHEF is a registered trademark of CNA International, used under license. © 2014 All rights reserved.
  • Page 27 TOP AND CABINET PARTS 11/11/2014 Part No. W10758774 Rev. A...
  • Page 28 TOP AND CABINET PARTS Illus. Illus. Illus. Part No. Description Part No. Description Part No. Description Bezel, Lid Lock 25 W10142728 Screw Literature Parts W10630254 White 26 W10676061 Cover, Harness W10682742 Installation Instructions 3400076 Screw Spacer, Lid Hinge W10607439 Owners Manual 28 W10339879 Tie, Cable W10708964 White W10607408 Tech Sheet...
  • Page 29 CONSOLE AND DISPENSER PARTS 11/11/2014 Part No. W10758774 Rev. A...
  • Page 30 CONSOLE AND DISPENSER PARTS Illus. Illus. Illus. Part No. Description Part No. Description Part No. Description 7 W10611544 Panel, Console Rear Console 14 W10599423 Valve, Water Inlet Cover W10650404 White 9740848 Screw Assembly, Dispenser Assembly, Timer Knob Drawer 16 W10530674 Harness, Valve W10601825 White W10727011 Chrome 17 W10568405 Assembly, Speaker...
  • Page 31 MOTOR, BASKET AND TUB PARTS 11/11/2014 Part No. W10758774 Rev. A...
  • Page 32 MOTOR, BASKET AND TUB PARTS Illus. Illus. Illus. Part No. Description Part No. Description Part No. Description 12 W10631220 Harness, Lower 1 W10609549 Cap, Impeller 19 W10447973 Assembly, Clutch 13 W10005430 Clamp, Cable 2 W10625252 Screw 20 W10583768 Ball, Suspension (Set of 8533943 Screw 4 - Includes Suspension 3 W10447976 Assembly, Drive...
  • Page 33 PUMP PARTS 11/11/2014 Part No. W10758774 Rev. A...
  • Page 34 PUMP PARTS Illus. Illus. Illus. Part No. Description Part No. Description Part No. Description 3 W10142630 Clamp, Hose 5 W10004910 Screw 1 W10581874 Pump Assembly, Drain 8317496 Clamp, Hose 6 W10622690 Hose, Tub to Pump 2 W10637932 Shield, Heat 11/11/2014 Part No.
  • Page 35 OPTIONAL PARTS (NOT INCLUDED) PAINT, TOUCH-UP (1/2OZ.) SEALER ACCESSORY PARTS Illus. Illus. Illus. Part No. Description Part No. Description Part No. Description 72017 White 285195 Sealer, Gasket (.20 Fl. W10355010 Cleaner, Kitchen & Oz.) (6ml) Appliance W10268217 Mercury Silver 8212526 Washer, Drip Tray COUPLING W10135699 Affresh Odor Remover PAINT, PRESSURIZED SPRAY (12...

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