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The ShockWiz app is available in iOS® and Android® formats. For regulatory compliance, please visit www.shockwiz.com. For recycling and environmental compliance information, please visit www.sram.com. iOS® is a registered trademark of Cisco Technology, Inc. Android® is a registered trademark of Google Inc.
Battery Installation ⚠WARNING Do not use sharp or conductive objects to remove the battery. Keep the battery out of reach of children. Do not put the battery in your mouth. If ingested, seek medical attention immediately. Do not disassemble, damage, or puncture the battery.
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Battery Installation Gently lift one battery cover tab outward, then the other, and remove the battery cover from the ShockWiz™ body. NOTICE Do not use metal tools to pry the battery cover tab. Metal tools may damage the cover. Adjust Remove/Loosen...
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Battery Installation Insert a new CR2032 coin cell battery into the battery slot, terminal side in, positive side (+) out. Positive Side Terminal Side Install...
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Battery Installation Install the battery cover onto the ShockWiz™ body. The cover is secure when the each tab snaps into place. NOTICE Ensure the battery cover o-ring seal is clean and in the groove around the ShockWiz body. Remove, clean, and reinstall the o-ring if it is contaminated.
Mounting Boot Installation Install the rubber mounting boot onto ShockWiz™ in the desired orientation. The rubber mounting boot can be installed onto ShockWiz in multiple orientations. Choose the orientation that best fits your suspension. It may be necessary to adjust the boot depending on suspension mounting orientation.
Suspension Forks Single Crown Dual Crown Crown Upper crown Damper Damper Air spring inflation valve Air spring inflation valve Lower leg arch Lower crown Lower leg arch...
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Attachment Locations ShockWiz™ is not compatible with all air suspension forks. For a complete list of incompatible suspension, go to www.shockwiz.com. NOTICE Do not attach ShockWiz to any part of the fork that moves independent of the air valve. ShockWiz must not contact the fork upper tube or any part of the fork that moves during compression.
Installation Remove the air valve caps from ShockWiz™. NOTICE To avoid air loss during use, one air cap must be installed on the unused ShockWiz air valve. Remove/Loosen...
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Installation Remove the positive air inflation valve cap from the fork. Remove/Loosen...
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Installation The ShockWiz™ air inflation valves are oriented at differing angles for various mounting orientations. Your suspension may vary. Choose the optimal air valve orientation for your suspension. Test fit the position and orientation of ShockWiz before installation. The rubber mounting boot may need to be repositioned.
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Installation Front Arch Front Arch Forks: Position ShockWiz™ on the back of the fork crown on the damper side. Orient the optimal ShockWiz air valve (A) toward the fork air inflation valve (B). Reverse Arch Forks: Position ShockWiz on the front of the fork crown on the damper side.
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Installation Fat Bike - Front Arch Position ShockWiz™ on the back of the fork crown on the air inflation valve side. Orient the optimal ShockWiz air valve (A) toward the fork air valve (B). Adjust...
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Installation Dual Crown Position ShockWiz™ on the fork upper crown on either the damper or spring side. ShockWiz can be attached to any location and in any orientation on the upper crown. Orient the optimal ShockWiz air inflation valve (A) toward the fork air inflation valve (B).
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Installation Insert cable ties through the guide holes in the ShockWiz™ body and attach ShockWiz tightly to the fork crown. The device should not move. Cut the excess ends of the cable ties. Install...
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Installation Thread one end of the hose assembly onto the ShockWiz™ air valve. Tighten the hose connector hand tight. Loose hose connections will cause air to leak. NOTICE Do not use tools to tighten the hose connector. Use of tools can damage the connector and air valve. Do not sharply bend or kink the ShockWiz hose.
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Installation Thread the other hose connector onto the fork air valve. Tighten the hose connector hand tight. Loose hose connections will cause air to leak. NOTICE Do not use tools to tighten the hose connector. Use of tools can damage the connector and air valve. Do not sharply bend or kink the ShockWiz™...
Check Clearance ⚠WARNING ShockWiz™ must not contact the fork lower leg arch, fork upper tubes, bicycle frame, tire, components, or the rider during use. Contact while riding can cause ShockWiz to disconnect from the fork and could cause a crash resulting in serious injury to the rider. Turn the handlebars to the left and right to confirm ShockWiz and the hose assembly do not contact the frame at any point during the full range of turning...
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Check Clearance Single Crown Forks: Compress the fork to full bottom out and confirm ShockWiz™ does not contact the tire or fork lower leg. If ShockWiz or the hose assembly contacts the frame, tire, or lower leg adjust as needed. Adjust...
Rear Shocks Standard Reservoir Air spring inflation valve Air spring inflation valve Air Can Reservoir Shock damper body Air Can Shock damper body...
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Attachment Locations ShockWiz™ is not compatible with all air rear shocks. For a complete list of incompatible suspension, go to www.shockwiz.com. Attach ShockWiz to the rear shock air can nearest to the fixed air inflation valve. NOTICE Do not attach ShockWiz to any part of the shock that moves independent of the air valve.
Installation Remove the air valve caps from ShockWiz™. NOTICE To avoid air loss during use, one air cap must be installed on the unused ShockWiz air valve. Remove/Loosen...
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Installation Remove the positive air spring inflation valve cap from the rear shock. NOTICE Reservoir Rear Shocks: Do not remove the air valve cap from the shock reservoir. ShockWiz™ does not connect to the shock reservoir. Remove/Loosen...
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Installation The ShockWiz™ air inflation valves are oriented at differing angles for various mounting orientations. Your suspension may vary. Choose the optimal air valve orientation for your suspension. Test fit the position and orientation of ShockWiz before installation. The rubber mounting boot may need to be repositioned.
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Installation Position ShockWiz™ on the rear shock air can close enough to the rear shock air inflation valve to connect the hose. Orient the curved side of the rubber mounting boot against the air can. Orient the optimal ShockWiz air inflation valve (A) toward the shock air inflation valve (B).
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Installation Insert plastic cable ties through the guide holes on the curved side of the rubber mounting boot and attach ShockWiz™ tightly to the rear shock air can. Cut the excess ends of the cable ties. Install...
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Installation Thread one end of the short hose assembly onto the ShockWiz™ air valve. Tighten the hose connector hand tight. Loose hose connections will cause air to leak. NOTICE Do not use tools to tighten the hose connectors. Use of tools can damage the connector and air valve.
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Installation Thread the other end of the hose assembly onto the rear shock air inflation valve. Tighten the hose connector hand tight. Loose hose connections will cause air to leak. NOTICE Do not use tools to tighten the hose connector. Use of tools can damage the connector and air valve.
Check Clearance ⚠WARNING ShockWiz™ must not contact the shock damper body, shock reservoir, bicycle frame, tire, components, or the rider during use. Contact while riding can cause ShockWiz to disconnect from the shock and could cause a crash resulting in serious injury to the rider. Sit on the bicycle to compress the shock.
ShockWiz App ShockWiz™ must be on to connect to the app. ShockWiz is motion-activated. Bounce the wheel, or compress the fork or shock one or two times, to turn ShockWiz on. A flashing LED on one side of the device will indicate ShockWiz is on.
Connect to App Open the ShockWiz™ app on a smartphone or tablet.
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Connect to App From the HOME screen, select Connect. Bluetooth® must be activated on your smartphone or tablet.
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Connect to App Select your ShockWiz™ device. For first time use the device name will appear as: ShockWiz_Serial Number. The serial number is printed on the ShockWiz device.
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Connect to App When ShockWiz™ is connected with the app, the HOME screen will display information from the device. AIR PRESSURE and SHOCK TRAVEL readings may fluctuate slightly when the bike is idle. This is normal.
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Rename Device To rename the device, select the connected ShockWiz™ device in green.
Calibration Wizard ShockWiz™ must be calibrated with the suspension fork or rear shock before use. The Calibration Wizard will guide you through the Calibration process. ShockWiz must be installed onto the suspension fork or rear shock during calibration. In the SETTINGS screen, select Calibration Wizard.
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Calibration Wizard Select BEGIN and complete the Calibration process. Repeat the entire process if a second ShockWiz™ is installed.
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Calibration Wizard When complete, take a screenshot of your COMPRESSION RATIO and BASELINE AIR PRESSURE for future reference. SHOCK TRAVEL displayed should read 0%. If SHOCK TRAVEL displayed exceeds 3%, an error was made during calibration. The MARK BASELINE AIR PRESSURE process must be repeated. Go to SETTINGS and repeat the Mark Baseline Air Pressure procedure.
Select Tuning Style ShockWiz™ offers four tuning styles that allow you to customize the ride and feel of your bike. Select TUNING STYLE. Balanced is the default setting.
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Select Tuning Style Select your preferred Tuning Style.
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Select Tuning Style The selected TUNING STYLE will display on the HOME screen. ShockWiz™ is now ready to analyze your suspenion.
Ride Session ShockWiz™ records your suspension's performance during the ride SESSION. ShockWiz wirelessly transfers data to the ShockWiz app while your connected smartphone is in close proximity to the ShockWiz device. ShockWiz must be 'on' for data to transfer to the smartphone app.
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Riding with ShockWiz ShockWiz™ requires DETECTIONS from suspension movement during a ride SESSION. ShockWiz records the set of DETECTIONS during the SESSION and analyzes suspension performance based on Compression Ratio, Baseline Air Pressure, Shock Travel percentage, and each movement that occured during the ride.
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Start New Session It's time to start a new SESSION and go for a ride! Select START NEW SESSION and go for a ride so ShockWiz™ can collect data to analyze. Selecting START NEW SESSION resets the ShockWiz data set and clears all SUGGESTIONS and DETECTIONS.
Shock Tuning Score When the ride SESSION is over, open the app and check your SHOCK TUNING SCORE. If you are checking the score of more than one suspension component, you must connect the app to each separately.
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Shock Tuning Score 95 - 100 Exceptional 85 - 94 Good 70 - 84 Adequate 55 - 69 Needs Improvement < 55 Poor To improve the SHOCK TUNING SCORE, select DETECTIONS to review suspension behaviors, and SUGGESTIONS to review recommended suspension adjustments to improve negative behavoirs.
Suggestions Changes are not recommended if a green bar is visible at OK. Changes are recommended if a yellow (small change) or red (large change) bar are visible. If 'Not enough data' is indicated, ShockWiz was unable to collect enough data during the SESSION to make a suggestion.
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Recommended Changes It is recommended to make one adjustment per SESSION, starting with the first suggestion at the top of the screen. For the best results, Baseline Air Pressure, Air Spring Ramp and Rebound should be 'OK' before making Compression damping and Bottom Out adjustments. One adjustment may change the results of another after the following SESSION.
Detections To further review your suspension performance, additional DETECTIONS are available. DETECTIONS are undesirable suspension performance behaviors. When detected, a SUGGESTION, or suspension adjustment, is made to improve that negative performance behavior. If ShockWiz™ did not collect enough data during a SESSION for a particular DETECTION, 'Not enough data' will be reported.
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Detections Select any DETECTION for more information about the suspension behavior associated with it.
Removal ShockWiz™ should be removed from the suspension when air spring and damping adjustments are complete and you are satisfied with the fork and rear SHOCK TUNING SCORE and suspension performance. Unthread the ShockWiz hose connector from the suspension fork or shock air inflation valve. The ShockWiz hose connector must be removed from the fork or shock first to avoid fork air pressure loss.
Maintenance Clean ShockWiz™ after use. Remove the rubber mounting boot and use a damp cloth to wipe off dirt and debris. Remove the battery to extend battery life. NOTICE Do not use a pressure washer. Do not use acidic or grease dissolving agents. Chemical cleaners and solvents can cause permanent damage to the electronics.