IBM LTO Library User Manual
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IBM LTO Library User Manual

IBM LTO Library User Manual

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LTO Library
User's Guide
21P9997

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  • Page 1 LTO Library User’s Guide 21P9997...
  • Page 3 LTO Library User’s Guide 21P9997...
  • Page 4 Appendix B, “Product warranties and notices” on page B-1. First Edition (January 2001) © Copyright International Business Machines Corporation 2001. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
  • Page 5 Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. Antes de instalar este producto lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. © Copyright IBM Corp. 2001...
  • Page 6 LTO Library: User’s Guide...

  • Page 7: Table Of Contents

    Retrieving library information . . 22 Warranty Statements . . 51 Retrieving drive information. . 23 IBM Statement of Limited Warranty for United Configuration information . 23 States, Puerto Rico, and Canada (Part 1 - General Additional command menus and actions . 23 Terms) .
  • Page 8 LTO Library: User’s Guide...

  • Page 9: Chapter 1. Installation

    LTO tape drive and 2 removable magazines that can each hold up to 10 LTO data or cleaning cartridges. The LTO library comes in either a tower or rack mount configuration. Both configurations can be expanded by adding a second LTO tape drive upgrade (09N4048).

  • Page 10: Library Views

    2 Door 1 with lock (slots 1-10 with slot 1 at the front) 3 Soft keys 4 Viewing window 5 Power (stand-by) switch 6 Door 2 with lock (slots 20-11 with slot 20 at the front) LTO Library: User’s Guide...

  • Page 11: Product Features

    Back panel view Vacant slot Remote management card Library controller card Fibre channel card (if present, otherwise vacant) Drive module 1 Drive module 2 Power supply Product information labels The components shown in the previous illustration include the following. 1 Vacant slot 2 Remote management card 3 Library controller card 4 Slot for future Fibre channel card installation...

  • Page 12: Unpacking The Library

    Note: For stand-alone installations, see “Installing the library” on page 7. Attention: Do not force the magazine door open. Wait until the library is turned on and the OCP displays the Open Doors! message to verify that the library locking mechanism has completed unlocking. LTO Library: User’s Guide...

  • Page 13: Preparing For Installation

    Preparing for installation Before installing the library, read the following safety statements. v Statement 1 DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: — Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
  • Page 14 4. Check for available SCSI IDs if you are installing the autoloader onto the same SCSI bus as other devices. You might need to use the front-panel buttons to change the SCSI ID, if you think there will be an ID conflict with other devices. LTO Library: User’s Guide...

  • Page 15: Installing The Library

    Installing the library This section includes information on how to correctly install your library. Installing the tower library The following steps describe how to install the tower library. Host computer Jumper cable with SCSI 68-pin connectors LVD 68-pin SCSI terminator Cables with 68-pin connectors Power cord 1.

  • Page 16: Installing The Rack Library

    Rev A. Artwork Date: January 6, 1999 Color: Opaque PMS Process Black Tools and parts Before you begin, ensure that you have the following: v Phillips #2 screwdriver v Torx screwdriver with T20 bit v 1/2-inch open-end wrench LTO Library: User’s Guide...

  • Page 17: Additional Pre-Installation Recommendations

    The following table show parts that are included and that are needed to install the library in the rack. Number Part and quantity Upper left rail (1) Upper right rail (1) Lower left rail (1) Lower right rail (1) Clip nut template (3 packaged together;...
  • Page 18 5. Tighten the screws on the top mounting rail to secure the library. 6. Insert trim brackets into the slots on each side of the library. The illustration on the left shows the trim brackets for a rack bezel depth of 55 mm (2.2 in.). The LTO Library: User’s Guide...
  • Page 19 illustration on the right shows the trim bracket for a flush-mount rack. 7. Open the tape doors and tighten the screws to secure the library into place. Note: The doors might be key-locked. The keys are attached to the power supply handle on the back of the library.

  • Page 20: Location Of Securing Screws

    If the password is turned off, select Set New Password to enter the new password. v If the password is enabled, select Change Password to enter the new password. v If the password is enabled, select Turn Password Off to clear the password. LTO Library: User’s Guide...

  • Page 21: Configuring The Mailslot

    Note: The password must be exactly eight digits. If you enter more than eight digits, the ninth digit becomes the first digit of the new password. 3. Select OK to save your changes and exit or Back to exit without saving your changes.
  • Page 22 ″UTC″ stands for Coordinated Universal Time. 6. Press OK to save your changes. Press Quit to exit this menu without saving your changes. Note: The time does not automatically adjust for time changes, such as daylight savings time. LTO Library: User’s Guide...

  • Page 23: Configuring The Library For Web Monitoring

    Code Time Zone UTC -12 Eniwetok, Kwajalein UTC -11 Midway Island, Samoa UTC -10 Hawaii UTC -9 Alaska UTC -8 Pacific Time (US and Canada), Tijuana UTC -7 Mountain Time (US and Canada), Arizona UTC -6 Central Time (US and Canada), Saskatchewan, Mexico City, Tegucigalpa UTC -5 Eastern Time (US and Canada), Bogota, Lima UTC -4...

  • Page 24: Using The Remote Management Card

    Web pages. The Web-based library administrator pages include the following: v Status information for drives, tapes, and the library v Library configuration information and operations v Drive media log LTO Library: User’s Guide...

  • Page 25: Remote Management Card Features And Related Benefits

    v Error reporting and comprehensive error logs v Library firmware downloads v Diagnostic information v Support information Remote management card features and related benefits Feature Description Hardware-based Works on most operating systems. No agents are needed to management with onboard install and support.
  • Page 26 LTO Library: User’s Guide...

  • Page 27: Chapter 2. Operation

    3600R20 library front panel Front panel display Door 1 with lock (slots 1-10 with slot 1 at the front) Soft keys Viewing window Power (stand-by) switch Door 2 with lock (slots 11-20 with 20 at the front) © Copyright IBM Corp. 2001...
  • Page 28 Icon option to display the icons with a description (see“Panel Icons messages” on page 21); also contains contrast adjustment Drive option to display additional information about the library drives Mail option to access the mailslot Map option to access information about the drive and tape slots LTO Library: User’s Guide...

  • Page 29: Using The Front Panel Display

    Panel Icons messages The status bar can display the following icons to describe library and drive status. The status bar is not available on the Home screen. Power is off Online Failed, offline Full and idle Needs to be cleaned Unloading a tape Offline Seeking data on a...

  • Page 30: Understanding The Menu Structure

    Follow these steps to view information about the library. 1. Select Main-->Information-->Library Information.and then, select one of the following options: v Library status displays information about the overall status of the library and any partial availability flags. LTO Library: User’s Guide...

  • Page 31: Retrieving Drive Information

    v Hard error log displays a history of unrecoverable errors. Use the Older or Newer keys to select an entry. v Recovered (soft) error log displays a history of recoverable errors. Use the Older or Newer keys to select an entry. v Odometer displays the number of times a tape has moved from a slot.
  • Page 32 The program locates a full slot, a full drive, an empty slot, and then performs an exchange. Attention: Run an inventory check from the host backup application after performing this test. LTO Library: User’s Guide...

  • Page 33: Loading A Tape Drive

    Loading a tape drive Follow these instructions to load a tape into a drive. 1. Select Main-->Operation-->Drive and Tape Operations--->Load Tape from Drive. 2. Press + or - to select the desired drive. You can only select empty drives. 3. When you have selected the empty drive you want, press OK. 4.

  • Page 34: Drive Cleaning Errors

    3. If the door is key-locked, unlock the door with the key. Pull the unlocked door(s) out to access the tape magazines and tapes. LTO Library: User’s Guide...
  • Page 35 4. Select Lock to re-lock the doors that have been unlocked but not opened. Chapter 2. Operation...

  • Page 36: Mailslot Access

    Open the upper right door. The door will open only to the number of storage slots that have been configured for the mailslot (up to 5 storage slots). 2. When you are done, close the door. The library automatically detects the closure, locks the door, and initiates an inventory check. LTO Library: User’s Guide...

  • Page 37: Using Tapes

    Using tapes This section describes how to use and maintain the library tapes. Write-protecting tape cartridges. The write-protect feature ensures data safety for files that have been written to tape, preventing additional files from being written to that tape. To change the write protect setting, move the switch on the face of the tape cartridge to the right or the left.

  • Page 38: Maintaining Tape Cartridges

    Remove dust on the outside of tape cartridges with a damp cloth v Store cartridges vertically, not horizontally v Store tape cartridges in their plastic containers and in environmental conditions of 18° to 28° C (64° to 82° F) and 40% to 60% relative humidity. LTO Library: User’s Guide...

  • Page 39: Chapter 3. Maintenance

    Chapter 3. Maintenance This chapter describes how to maintain the LTO Library. Attention: This LTO library contains very sensitive electronic components. It is important to prevent electrostatic discharge (ESD). Use wrist grounding straps and anti-static mats when removing and replacing cards and internal assemblies.

  • Page 40: Removing And Replacing Drive Modules

    The library is connected to the host, and the backup software can access the functional drives. Drives can be replaced without disabling or interrupting most functions of the library. This feature must be supported by the backup software. Follow these steps to remove and replace a drive module. LTO Library: User’s Guide...
  • Page 41 Step 1. Unloading a tape from the drive 1. Unload any tape from the drive (if applicable). 2. From the Drive Operations menu, select Unload tape from drive. 3. Use the + or - keys to select the drive you want to unload. 4.

  • Page 42: Installing A Drive Module

    Note: Higher force will be required in the last half-inch of insertion to engage the electrical connection. 3. Tighten the top and bottom thumbscrews, securing the drive module into the library. LTO Library: User’s Guide...

  • Page 43: Adding Expander Module

    Adding expander module Adding a second or third expander module (3600LXU) should be performed only by a trained, service person. Please contact IBM to schedule this service. Chapter 3. Maintenance...

  • Page 44: Replacing Remote Management Card

    4. Grasp the handle on the back of the power supply with one hand and pull outward. Support the bottom of the power supply to avoid dropping the module. LTO Library: User’s Guide...

  • Page 45: Upgrading Firmware

    Firmware can be downloaded by: v Using the remote management card (library only) v Using a firmware utility file v Using IBM’s upgrade express CD Checking the Firmware revision To check your current firmware revisions before downloading new firmware, do...
  • Page 46 Using IBM update express CD To use the IBM update express CD, do the following: 1. Call IBM support and ask for the latest tape or CD. 2. Insert CD in the Host attached to tape drive. LTO Library: User’s Guide...

  • Page 47: Chapter 4. Problem Solving

    Turn the library off, then on again. Clearing the partial availability state The Partially available state is caused by one or more of the problems listed in the table below. The library is still partially functional when in this state. © Copyright IBM Corp. 2001...

  • Page 48: Troubleshooting The Library Hardware

    Fibre channel cards failed power-up test Troubleshooting the library hardware The table below describes how to solve library hardware problems. For problems related to library software, refer to the documentation for that software, or call the software service representative. LTO Library: User’s Guide...
  • Page 49 Problem What to do v Check all power cord connections. Library will not turn v Make sure the power (standby) switch is on. v Swap power supplies (if possible). v Replace the power cords. v Verify that all tapes are fully inserted in the magazines and that Power-on test failed.

  • Page 50: Removing And Replacing Cards

    4. Remove the card by gently pulling it outward. Location of library LEDs Slave controller LED Remote management card LEDs Library controller card LEDs Fibre channel card LEDs (if Fibre channel card is present) Drive module LEDs LTO Library: User’s Guide...
  • Page 51 Slave controller LED Color Description Yellow Default startup mode on power up. Will remain in this state until the slave controller is downloaded and the board completes its initialization. Green Slave controller board is ready Remote management card LEDs 1 Ready LED Color Description Yellow...
  • Page 52 Controller passed power on test. 2 SCSI LED Color Description Green No bus connected or low voltage differential SCSI bus connected. Flashing green Single-ended SCSI bus attached. SCSI performance reduced. Yellow ERROR, high voltage differential SCSI bus connected. LTO Library: User’s Guide...

  • Page 53: Manually Rewinding A Tape

    Drive module LEDs 1 Yellow 2 Green Description Drive is online and available. Flashing Drive is offline and can be replaced. Flashing Drive is being brought online. Flashing Drive is offline. Internal communication has been lost. Drive module controller is in reset.

  • Page 54: Manually Removing A Tape Stuck In The Drive

    Note: Do not use a power screw driver to perform this operation. Manually removing a tape stuck in the drive Follow these instructions to remove a tape that is stuck in the drive. LTO Library: User’s Guide...
  • Page 55 1. Locate the spring-loaded latch that is near the tape opening on the drive, and rotate it outward. Make sure to rotate both parts of the latch. Spring-loaded latch Thumb-wheel 2. While holding the latch outward, rotate the thumb-wheel (drive gear) until the tape ejects.
  • Page 56 LTO Library: User’s Guide...

  • Page 57: Appendix A. Help And Service Information

    Telephone technical support Installation and configuration support through the HelpCenter will be withdrawn or made available for a fee, at IBM’s discretion, 90 days after the option has been withdrawn from marketing. Additional support offerings, including step-by-step installation assistance, are available for a nominal fee.
  • Page 58 Support 24 hours a day, 7 days a week Canada (Toronto only) 416-383-3344 Canada (all other) 1-800-565-3344 U.S.A. and Puerto Rico 1-800-772-2227 LTO Library: User’s Guide...

  • Page 59: Appendix B. Product Warranties And Notices

    IBM in this Statement of Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller. The term ″Machine″ means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them.
  • Page 60 The warranty does not cover the repair or exchange of a Machine resulting from misuse, accident, modification, unsuitable physical or operating environment, improper maintenance by you, or failure caused by a product for which IBM is not responsible. The warranty is voided by removal or alteration of Machine or parts identification labels.
  • Page 61 IBM or your reseller of changes in a Machine’s location. IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges.

  • Page 62: Ibm Statement Of Warranty Worldwide Except Canada, Puerto Rico, Turkey, United States (Part 1 - General Terms)

    IBM in this Statement of Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller. The term ″Machine″ means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them.
  • Page 63 Machine and 2) at an engineering-change level compatible with the feature, conversion, or upgrade. Many features, conversions, or upgrades involve the removal of parts and their return to IBM. A part that replaces a removed part will assume the warranty service status of the removed part.
  • Page 64 IBM or your reseller of changes in a Machine’s location. IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges.

  • Page 65: Part 2 - Worldwide Country-Unique Terms

    Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of any goods which IBM provides, if you require the goods for the purposes of a business as defined in that Act.
  • Page 66 FRANCE: Limitation of Liability: The following replaces the second sentence of the first paragraph of this Section: In such instances, regardless of the basis on which you are entitled to claim damages from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).
  • Page 67 In each such instance unless otherwise provided by mandatory law, IBM is liable for no more than: (item 1 unchanged) 2) as to any other actual damage arising in all situations involving non-performance by IBM pursuant to, or in any way related to the subject matter of this Statement of Warranty, IBM’s...

  • Page 68: Notices

    Goods and Services Act 1982. Applicability of suppliers and resellers (unchanged). The following is added to the end of this Section: IBM’s entire liability and your sole remedy, whether in contract or in tort, in respect of any default will be limited to damages.

  • Page 69: Trademarks

    IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

  • Page 70: Federal Communications Commission (Fcc) Statement

    Consult an IBM authorized dealer or service representative for help. Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Proper cables and connectors are available from IBM authorized dealers. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 71 Directive 89/366/ECC on the approximation of the laws of the Member States relating to electromagnetic compatibility. IBM can not accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-IBM option cards.
  • Page 72 IBM non accetta responsabilità alcuna per la mancata conformità alle normative di protezione dovuta a modifiche non consigliate al prodotto, compresa l’installazione di schede e componenti di marca diversa da IBM. Le prove effettuate sul presente prodotto hanno accertato che esso rientra nei limiti stabiliti per le le apparecchiature di informatica Classe B ai sensi del CISPR 22/Norma Europea EN 55022.
  • Page 74 Part Number: 21P9997 Printed in the United States of America on recycled paper containing 10% recovered post-consumer fiber. (1P) P/N: 21P9997...

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