IBM TotalStorage LTO Ultrium T400 Setup, Operation, And Service Manual
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IBM TotalStorage LTO Ultrium T400 Setup, Operation, And Service Manual

IBM TotalStorage LTO Ultrium T400 Setup, Operation, And Service Manual

Totalstorage lto ultrium 2 tape drive
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IBM TotalStorage LTO Ultrium 2 Tape Drive
Models T400 and T400F
Setup, Operator, and Service Guide
GA32-0455-00

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Summary of Contents for IBM TotalStorage LTO Ultrium T400

  • Page 1 IBM TotalStorage LTO Ultrium 2 Tape Drive Models T400 and T400F Setup, Operator, and Service Guide GA32-0455-00...
  • Page 3 IBM TotalStorage LTO Ultrium 2 Tape Drive Models T400 and T400F Setup, Operator, and Service Guide GA32-0455-00...
  • Page 4 “Notices” on page 101. First Edition (November 2002) This edition applies to the IBM TotalStorage LTO Ultrium 2 Tape Drive Models T400 and T400F Setup, Operator, and Service Guide and to all subsequent releases and modifications until otherwise indicated in new editions.

  • Page 5: Table Of Contents

    Related Publications ..... . . ix IBM Ultrium Publications..... ix IBM Fibre Channel Publications .
  • Page 6 Appendix A. Tools and Supplies....95 IBM TotalStorage LTO Ultrium 2 Tape Drive ....45 .
  • Page 7 Special Considerations for Electromagnetic Compatibility ..102 IBM TotalStorage LTO Ultrium 2 Tape Drive Models T400 and T400F . . . 102 Getting Help ......104 Warranty.
  • Page 8 IBM TotalStorage LTO Ultrium 2 Tape Drive...

  • Page 9: Safety And Environmental Notices

    One of several symbols can accompany a caution notice: If the symbol is... © Copyright IBM Corp. 2002 DANGER An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the products that attach to the system.

  • Page 10: Attention Notice

    IBM TotalStorage LTO Ultrium 2 Tape Drive CAUTION: The controller card contains a lithium battery. To avoid possible explosion, do not burn, exchange, or charge the battery. Discard the controller card as instructed by local regulations for lithium batteries.

  • Page 11: Preface

    SCSI interface for all models of the IBM Ultrium Tape Drive. v IBM TotalStorage LTO Ultrium 2 Tape Drive Quick Setup Guide, GX35-5066, illustrates how to configure and operate the IBM TotalStorage LTO Ultrium 2 Tape Drive. v IBM Ultrium Device Drivers Installation and User’s Guide, GA32-0430, provides instructions for attaching IBM-supported hardware to Open Systems operating systems.
  • Page 12 IBM TotalStorage LTO Ultrium 2 Tape Drive...

  • Page 13: Chapter 1. Introduction

    Figure 1 shows a front view of the IBM TotalStorage LTO Ultrium 2 Tape Drive with and without a bezel. Figure 1. View of the IBM TotalStorage LTO Ultrium 2 Tape Drive with and without the bezel © Copyright IBM Corp. 2002...

  • Page 14: Cartridge Compatibility

    Ultrium 2 drives. It also writes to tapes that can be read by other licensed Ultrium 2 drives. In addition to using the IBM TotalStorage LTO Ultrium Data Cartridge with up to 200 GB capacity, the Ultrium 2 Tape Drive also offers read/write capability for certified LTO Ultrium tape cartridges.

  • Page 15: Supported Servers And Operating Systems

    Table 2. Supported servers and operating systems for SCSI and Fibre Channel attachment Supported Servers IBM AS/400 IBM RS/6000 ™ pSeries IBM Eserver zSeries Hewlett-Packard Sun Microsystems 32-bit, Intel-compatible servers 64-bit, Intel Itanium servers Supported SAN Components for Fibre Channel Attachment Visit the web at: .

  • Page 16: Scsi Attachment

    SCSI Attachment To communicate with a server, the IBM TotalStorage LTO Ultrium 2 Tape Drive uses the Ultra160 LVD SCSI interface. Physical Characteristics of the SCSI Interface The Ultrium 2 Tape Drive contains a high-density, 68-pin, D-shell receptacle connector (HD68) for attachment to the server. The HD68 connector includes the connectors for the SCSI signal, the SCSI ID, and the drive’s power.

  • Page 17: Address Assignments

    Address Assignments Each device on a SCSI bus must have a SCSI identifier (ID) that identifies it to the server. When you install the Ultrium 2 Tape Drive, you can specify its SCSI ID in one of three ways: v By attaching jumpers to the SCSI ID connector v By using your enclosure’s SCSI ID switch v If you are installing the drive into a tape library, by setting the SCSI ID through the LDI or RS-422 interface...

  • Page 18: Fibre Channel Attachment

    Fabric Loop; is limited to two nodes) Point-to-Point (two nodes) IBM TotalStorage LTO Ultrium 2 Tape Drive Attention: A Class I laser assembly, in the optical transceiver, is mounted on the Ultrium Fibre Channel electronics card. This laser assembly is registered with the Department of Health and Human Services and is in compliance with IEC825.

  • Page 19: Speed

    Speed The Ultrium 2 Tape Drive’s Fibre Channel interface facilitates data at 2 Gb/s (200 MB/s). It automatically negotiates to a rate of 1 Gb/s (100 MB/s) if the system or switch to which it connects does not support the 2-Gb rate (if this is the case, you may experience performance degradation).

  • Page 20: World Wide Names

    Each Ultrium 2 Tape Drive has an 8-byte World Wide Node Name and an 8-byte World Wide Port Name that is assigned by IBM Manufacturing. The World Wide Node Name identifies the drive’s SCSI logical unit; the World Wide Port Name identifies the physical port on the drive.

  • Page 21: Supported Device Drivers

    IBM offers device drivers for the Ultrium 2 Tape Drive. Device drivers enable the drive to interact with a variety of servers. To properly install an IBM device driver (if required), refer to the IBM Ultrium Device Drivers Installation and User’s Guide. For applications that use other device drivers, see the application’s documentation to...
  • Page 22 IBM TotalStorage LTO Ultrium 2 Tape Drive...

  • Page 23: Chapter 2. Specifications

    Chapter 2. Specifications Table 4 gives the physical, power, and environmental specifications for the IBM TotalStorage LTO Ultrium 2 Tape Drive. Specifications for tape cartridges are given in “Environmental and Shipping Specifications for Tape Cartridges” on page 62. Table 4. Specifications for the IBM TotalStorage LTO Ultrium 2 Tape Drive...
  • Page 24 Table 4. Specifications for the IBM TotalStorage LTO Ultrium 2 Tape Drive (continued) Environmental Specifications (for both interface types) Operating Environmental Factor Storage Shipping (see Note 3) 10 to 40°C 1 to 60°C −40 to 60°C Drive temperature (50 to 104°F) (33.8 to 140°F)

  • Page 25: Chapter 3. Installing The Tape Drive

    Chapter 3. Installing the Tape Drive Attention: To avoid static electricity damage when you handle the IBM TotalStorage LTO Ultrium 2 Tape Drive, use the following precautions: v Limit your movement. Movement can cause static electricity to build around you.

  • Page 26: Rear View Of The Scsi Drive

    Feature switches SCSI connector SCSI ID connector Power connector Library/Drive Interface (LDI or RS-422 interface) connector Figure 2. Rear view of the IBM TotalStorage LTO Ultrium 2 Tape Drive Model T400 (SCSI drive) IBM TotalStorage LTO Ultrium 2 Tape Drive...

  • Page 27: Rear View Of The Fibre Channel Drive

    Loop identifier (LID)/status connector Fibre Channel (FC) configuration/status connector Fibre Channel connector Library/Drive Interface (LDI or RS-422 interface) connector Figure 3. Rear view of the IBM TotalStorage LTO Ultrium 2 Tape Drive Model T400F (Fibre Channel drive) Chapter 3. Installing...

  • Page 28: Step 1. Unpack The Drive

    Step 2. Remove Power from the Enclosure __ 1. Power-off the enclosure (or the unit that provides power to the drive) __ 2. Disconnect the power cord from both the electrical outlet and the enclosure. IBM TotalStorage LTO Ultrium 2 Tape Drive...

  • Page 29: Step 3. Set The Scsi Id Or Arbitrated Loop Physical Address

    Step 3. Set the SCSI ID or Arbitrated Loop Physical Address Perform one of the following steps: v If you are installing an Ultrium 2 Tape Drive that uses a SCSI interface (Model T400), you must set the drive’s SCSI ID. For instructions, go to “Setting the SCSI ID (SCSI Drive Only)”...
  • Page 30 Ultrium 2 Tape Drive and place it on the SCSI ID connector as shown in the following figure. Place the jumper on the pins that are shaded. Note that you must provide SCSI termination externally to the Ultrium 2 Tape Drive. IBM TotalStorage LTO Ultrium 2 Tape Drive...

  • Page 31: Setting The Arbitrated Loop Physical Address (Fibre Channel Drive Only)

    Setting the Arbitrated Loop Physical Address (Fibre Channel Drive Only) Each device on a Fibre Channel loop must have an Arbitrated Loop Physical Address (AL_PA) to communicate. The AL_PA identifies the device on the loop. To set the Ultrium 2 Tape Drive’s AL_PA, you must place jumpers on specific pins in the drive’s loop identifier (LID)/status connector.
  • Page 32 If you do not place jumpers on any pins, the drive uses soft addressing to determine the AL_PA. IBM TotalStorage LTO Ultrium 2 Tape Drive codes 8 and F (Fibre Channel problems) to the single-character display. Instead, pins 5 and 6 signal to the indicators that there is a problem.
  • Page 33 Table 5. ID Settings that provide status about the loop. The table lists the AL_PAs, corresponding LIDs, and definitions of the jumpers on the connector pins. Feature Switch 3 must be set to OFF. AL_PA use soft addressing Notes: 1. G means that the pin is jumpered to ground. 2.

  • Page 34: Setting The Loop Id To Provide Additional Loop Ids

    Feature Switch 3 must be set to ON. (see Notes) AL_PA IBM TotalStorage LTO Ultrium 2 Tape Drive , the drive can report Fibre Channel problems AL_PA (see 1 in Figure 6 on...
  • Page 35 Table 6. ID settings that provide additional Loop IDs (continued). The table lists the AL_PAs, corresponding LIDs, and definitions of the jumpers on the connector pins. Feature Switch 3 must be set to ON. (see Notes) AL_PA AL_PA (see Notes) Chapter 3.

  • Page 36: Step 4. Change The Link Services Of The Drive (Optional)

    Drive uses VPD values that can be updated by the LDI or RS-422 (the default value is the NL_port) IBM TotalStorage LTO Ultrium 2 Tape Drive AL_PA Speed Selection Topology Selection (see Notes) 5 through 8...
  • Page 37 Table 7. Topology and speed settings for the Ultrium 2 Tape Drive (continued) Fibre Channel Characteristic L_Port N_Port NL_Port (the drive automatically selects and configures the topology) Notes: 1. G means that the pin is jumpered to ground. 2. - means that the pin is not jumpered. 3.

  • Page 38: Step 5. Mount The Tape Drive Into The Enclosure

    Figure 8. Mounting holes on Ultrium 2 Tape Drive. The holes are located on both sides of the drive. The tape drive is shown with a front bezel. IBM TotalStorage LTO Ultrium 2 Tape Drive When inserted into the Ultrium 2 Tape Drive, the length of the...

  • Page 39: Step 6. Connect And Test Power To The Tape Drive

    Step 6. Connect and Test Power to the Tape Drive The Ultrium 2 Tape Drive does not contain its own power source; it must be powered externally. To connect and test power to the Ultrium 2 Tape Drive: __ 1. Ensure that the enclosure (or unit that supplies power to the drive) is powered off.

  • Page 40: Step 8. Connect The Internal Ldi Cable (Optional)

    __ 2. Run the appropriate SCSI attachment verification procedure from your server (for instructions, refer to the IBM Ultrium Device Drivers Installation and User’s Guide). If a SCSI error occurs, refer to “Using Sense Data” on page 71.

  • Page 41: Connect The External Fibre Channel Interface To The Server

    Note: A drive with a Fibre Channel interface can be ordered with several __ 2. Run the appropriate Fibre Channel attachment verification procedure from your server (for instructions, refer to the IBM Ultrium Device Drivers Installation and User’s Guide). If a SCSI error occurs, refer to “Using Sense Data”...
  • Page 42 IBM TotalStorage LTO Ultrium 2 Tape Drive...

  • Page 43: Chapter 4. Operating The Tape Drive

    When operating the Ultrium 2 Tape Drive, refer to Figure 9 which shows the front of the unit. Status light Unload button Single-character display Single red dot Figure 9. Front view of the IBM TotalStorage LTO Ultrium 2 Tape Drive © Copyright IBM Corp. 2002...

  • Page 44: Status Light

    Green/Solid Green/Flashing Amber/Solid Amber/Flashing IBM TotalStorage LTO Ultrium 2 Tape Drive Meaning The tape drive has no power or is powered off. The tape drive is powered on and is idle. The tape drive is reading from the tape, writing to the tape, rewinding the tape, locating data on the tape, loading the tape, or unloading the tape.

  • Page 45: Unload Button

    Unload Button The unload button ( 2 in Figure 9 on page 31) enables you to perform the following functions: v Rewind the tape into the cartridge and eject the cartridge from the tape drive. For more information, see “Removing a Tape Cartridge” on page 35. v Enter or exit maintenance mode, or perform diagnostic or maintenance functions.

  • Page 46: Inserting A Tape Cartridge

    If the cartridge is already loaded and you cycle the power (turn it off, then on), the tape will reload. Figure 10. Inserting a cartridge into the Ultrium 2 Tape Drive IBM TotalStorage LTO Ultrium 2 Tape Drive...

  • Page 47: Removing A Tape Cartridge

    (see Figure 10 on page 34). The drive performs the cleaning automatically. When the cleaning is finished, the drive ejects the cartridge. The IBM TotalStorage Cleaning Cartridge (Ultrium LTO 2), the IBM LTO Ultrium Cleaning Cartridge, and most universal cleaning cartridges are generally valid for 50 cleanings.

  • Page 48: Selecting A Diagnostic Or Maintenance Function

    If the diagnostics fail, the status light flashes amber and an error code displays. The tape drive unloads the tape cartridge and exits maintenance mode. To resolve the error, locate the code in Table 15 on page 67. IBM TotalStorage LTO Ultrium 2 Tape Drive Maintenance functions cannot be performed concurrently with read or...
  • Page 49 Table 9. Diagnostic and maintenance functions (continued) Function Code 2 - Update Tape Drive Firmware from FMR Tape Causes the tape drive to load updated firmware from a field microcode replacement (FMR) tape. Attention: Do not power-off the tape drive while loading code. 1.
  • Page 50 Causes the tape drive to perform a collection (or dump) of data. (A drive dump is also known as a save of the firmware trace.) The dump (firmware trace) can only be analyzed by IBM. Note: When an error code displays, a red dot also displays to remind you that a dump already exists. If you perform Function Code 4, it will overwrite the dump and cause the error information to be lost.
  • Page 51 Table 9. Diagnostic and maintenance functions (continued) Function Code 6 - Run SCSI or Fibre Channel Wrap Test Causes the drive to perform one of the following: v A check of the SCSI circuitry from and to the SCSI connector v A check of the Fibre Channel circuitry from and to the Fibre Channel connector or fiber cable To run the test, determine whether your drive uses a SCSI or Fibre Channel interface, then choose one of the following procedures.
  • Page 52 If the test fails, replace the fiber cable. 12. Remove the Fibre Channel wrap plug and the duplex adapter, and reconnect the fiber cable. IBM TotalStorage LTO Ultrium 2 Tape Drive...
  • Page 53 Table 9. Diagnostic and maintenance functions (continued) Function Code 7 - Run LDI or RS-422 Wrap Test Causes the tape drive to perform a check of the circuitry from and to the LDI or RS-422 connector. Before you select this function, attach an LDI or RS-422 wrap plug to the tape drive’s LDI or RS-422 connector (in place of the LDI or RS-422 cable).
  • Page 54 This function cannot be selected by itself. It relates to other maintenance functions (such as Run Tape Drive Diagnostics or Create FMR Tape) that require an FMR tape cartridge or scratch tape cartridge that is not write protected. IBM TotalStorage LTO Ultrium 2 Tape Drive...
  • Page 55 Table 9. Diagnostic and maintenance functions (continued) Function Code E - Test Cartridge & Media Causes the tape drive to perform a Write/Read test (on the edge bands) to ensure that a suspect cartridge and its magnetic tape are acceptable. The tape drive takes approximately 10 minutes to run the test. Attention: Data on the suspect tape will be overwritten.
  • Page 56 (PER) bit in the SCSI Read-Write Error Recovery Page. For more information, refer to the MODE SENSE command in the IBM TotalStorage LTO Ultrium Tape Drive SCSI Reference. 1. Make sure that no cartridge is in the drive.

  • Page 57: Exiting Maintenance Mode

    When you update the tape drive’s firmware by using the SCSI or Fibre Channel interface, the procedure varies, depending on whether your server uses an IBM tape device driver or a non-IBM tape device driver (such as a driver from Sun, Hewlett-Packard, or Microsoft).

  • Page 58: Updating The Firmware With An Fmr Tape Cartridge

    The drive resets itself and automatically activates the new firmware. If the update fails, an error code displays. To resolve the error, locate the code in Table 15 on page 67. IBM TotalStorage LTO Ultrium 2 Tape Drive SCSI drives and Fibre Channel drives require different firmware...

  • Page 59: Chapter 5. Using The Media

    Does not write Generation 2 cartridges to Generation 1 format v Does not write Generation 1 cartridges to Generation 2 format Figure 11 shows the IBM TotalStorage LTO Ultrium 200 GB Data Cartridge and its components. LTO cartridge memory...

  • Page 60: Data Cartridge

    (for example, if you want to limit the capacity to obtain a faster seek time) you can do so by issuing the SCSI command SET CAPACITY. For information about this command, refer to the IBM TotalStorage LTO Ultrium Tape Drive SCSI Reference.

  • Page 61: Cleaning Cartridges

    Cleaning Cartridges The Ultrium 2 Tape Drive is compatible with the IBM LTO Ultrium Cleaning Cartridge (part number 08L9124) and the IBM TotalStorage Cleaning Cartridge (Ultrium LTO 2) (part number 35L2086). The IBM TotalStorage Cleaning Cartridge functions with Ultrium-format tape drives that are produced by compliance-verified manufacturers.

  • Page 62: Setting The Write-Protect Switch

    Incorrect handling or an incorrect environment can damage the LTO Ultrium Tape Cartridge or its magnetic tape. To avoid damage to your tape cartridges and to ensure the continued high reliability of your IBM TotalStorage LTO Ultrium 2 Tape Drive, use the following guidelines.

  • Page 63: Provide Training

    Provide Training v Post procedures that describe proper media handling in places where people gather. v Ensure that anyone who handles tape has been properly trained in handling and shipping procedures. This includes operators, users, programmers, archival services, and shipping personnel. v Ensure that any service or contract personnel who perform archiving are properly trained in media-handling procedures.

  • Page 64: Provide Proper Acclimation And Environmental Conditions

    (see 4 in Figure 17 on page 56). If there are gaps in the seam (see Figure 15 on page 53), the leader pin may be dislodged. Go to “Repositioning or Reattaching a Leader Pin” on page 55. IBM TotalStorage LTO Ultrium 2 Tape Drive...

  • Page 65: Handle The Cartridge Carefully

    Figure 15. Checking for gaps in the seams of a cartridge v Check that the leader pin is properly seated. v If you suspect that the cartridge has been mishandled but it appears useable, copy any data onto a good cartridge immediately for possible data recovery. Discard the mishandled cartridge.

  • Page 66: Examples Of Cartridge Problems

    The leader pin is misaligned. Perform the following steps: 1. Look for cartridge damage. 2. Use the IBM Leader Pin Reattachment Kit (part number 08L9129) to correctly seat the pin (see “Repositioning a Leader Pin” on page 55). Then, immediately use data recovery procedures to minimize chances of data loss.

  • Page 67: Repositioning Or Reattaching A Leader Pin

    If the leader pin in your cartridge becomes dislodged from its pin-retaining spring clips or detaches from the tape, you must use the IBM Leader Pin Reattachment Kit (part number 08L9129) to reposition or reattach it. (Do not reattach the pin if you must remove more than 7 meters (23 feet) of leader tape.) The sections that follow...
  • Page 68 Figure 18. Rewinding the tape into the cartridge 6. Remove the rewind tool by pulling it away from the cartridge. IBM TotalStorage LTO Ultrium 2 Tape Drive If gaps exist, do not continue with this procedure and do not use...

  • Page 69: Reattaching A Leader Pin

    Pin supplies (see 3 in Figure 19). Leader pins and C-clips. Attention: v Use only the IBM Leader Pin Reattachment Kit to reattach the leader pin to the tape. Other methods of reattaching the pin will damage the tape, the drive, or both.
  • Page 70 The following procedure describes how to reattach a leader pin. To reattach a leader pin by using the IBM Leader Pin Reattachment Kit: 1. Attach the leader pin attach tool ( 1 in Figure 20) to the cartridge 2 so that the tool’s hook 3 latches into the cartridge’s door 4 .
  • Page 71 2. To find the end of the tape inside the cartridge, attach the cartridge manual rewind tool ( 1 in Figure 21) to the cartridge’s hub 2 by fitting the tool’s teeth between the teeth of the hub. Turn the tool clockwise until you see the end of the tape inside the cartridge.
  • Page 72 12. Swing the pivot arm open and trim the excess tape 5 so that it is flush with the reattached leader pin 6 . IBM TotalStorage LTO Ultrium 2 Tape Drive To prevent the leader pin from rolling into the cartridge, in the following to properly center the tape on the pin will cause the repaired cartridge to fail.
  • Page 73 13. Use your fingers to remove the leader pin from the cavity 3 in the leader pin attach tool. 14. Use the cartridge manual rewind tool to wind the tape back into the cartridge (wind the tape clockwise). Ensure that the leader pin is latched by the pin-retaining spring clips on each end of the leader pin.

  • Page 74: Environmental And Shipping Specifications For Tape Cartridges

    26°C Wet bulb temperature (79°F) Notes: 1. Operational storage equals less than 1 year. 2. Archival storage equals 1 to 10 years. IBM TotalStorage LTO Ultrium 2 Tape Drive Environmental Specifications Operational Archival Storage Storage 16 to 32°C 16 to 25°C (61 to 90°F)

  • Page 75: Disposing Of Tape Cartridges

    Ordering Media Supplies Table 11 lists the cartridges and media supplies that you can order for the IBM TotalStorage LTO Ultrium 2 Tape Drive. To order media supplies, visit the web at Table 11. Media supplies for the IBM TotalStorage LTO Ultrium 2 Tape Drive...

  • Page 76: Ordering Custom Bar Code Labels

    Telephone: 800-426-4844 NetC P. O. Box 320784 Fairfield, CT 06432 U. S. A. Telephone: 203-372-6382 IBM TotalStorage LTO Ultrium 2 Tape Drive In Europe and Asia EDP Europe, Ltd. 43 Redhills Road South Woodham Ferrers Chelmsford, Essex CM3 5UL U. K.

  • Page 77: Chapter 6. Resolving Problems

    Chapter 6. Resolving Problems If you encounter problems when running the IBM TotalStorage LTO Ultrium 2 Tape Drive, refer to Table 13. If the problem is not identified in Table 13, refer to “Methods of Receiving Errors and Messages” on page 66. The color and condition of the status light may also indicate a problem.

  • Page 78: Methods Of Receiving Errors And Messages

    Table 15 on page 67. Codes that occur while in maintenance mode are defined in Table 9 on page 36. Table 14. Methods of receiving errors and messages for the IBM TotalStorage LTO Ultrium 2 Tape Drive If the error or message was presented by...

  • Page 79: Descriptions And Corrective Actions For Errors And Messages

    Table 15. Codes for error conditions and informational messages for the IBM TotalStorage LTO Ultrium 2 Tape Drive. The single-character display clears if you power-off the drive.
  • Page 80 Table 15. Codes for error conditions and informational messages for the IBM TotalStorage LTO Ultrium 2 Tape Drive (continued). The single-character display clears if you power-off the drive. Code Cause and Action Firmware problem. The tape drive determined that a firmware error occurred. Perform the following action: 1.
  • Page 81 Table 15. Codes for error conditions and informational messages for the IBM TotalStorage LTO Ultrium 2 Tape Drive (continued). The single-character display clears if you power-off the drive. Code Cause and Action Tape drive or media error. The drive determined that an error occurred, but it cannot isolate the error to faulty hardware or to the tape cartridge.
  • Page 82 Table 15. Codes for error conditions and informational messages for the IBM TotalStorage LTO Ultrium 2 Tape Drive (continued). The single-character display clears if you power-off the drive. Code Cause and Action A high probability of media error. The tape drive determined that an error occurred because of a faulty tape cartridge.

  • Page 83: Using Sense Data

    Table 15. Codes for error conditions and informational messages for the IBM TotalStorage LTO Ultrium 2 Tape Drive (continued). The single-character display clears if you power-off the drive. Code Cause and Action The tape drive determined that no light is being received over the Fibre Channel. See “Fixing Fibre Channel Errors”...
  • Page 84 Figure 24. Example of an error log from the AS/400 or IBM Eserver iSeries 8. Press F4 to view the sense data (see the example in Figure 25). Figure 25. Example of sense data from the AS/400 or IBM Eserver iSeries Obtaining Error Information from the RS/6000 or pSeries ®...
  • Page 85 Example of a Drive Error Log: In the SENSE DATA area of Figure 26, entries in bold are defined as follows: Hexadecimal Code Description SCSI Command 0000, 0200, 0000 Command parameters Byte 0 of SCSI sense data Sense key 5200 ASC/ASCQ (Additional Sense Code/Additional Sense Code Qualifier) 20B0...
  • Page 86 Example of a SCSI Bus Error: Figure 27. Example of an error that suggests a SCSI bus problem IBM TotalStorage LTO Ultrium 2 Tape Drive...

  • Page 87: Obtaining A Drive Dump

    Obtaining a Drive Dump You can obtain a drive dump by selecting a function code on the IBM TotalStorage LTO Ultrium 2 Tape Drive or by using a device driver utility (or a system tool) on the server. The sections that follow describe each method.

  • Page 88: Viewing The Drive Error Log

    7. Continue to press the unload button until the 10 error codes have been displayed. After you display the tenth error code, the drive automatically exits maintenance mode. To redisplay the error codes, repeat steps 1 through 7. IBM TotalStorage LTO Ultrium 2 Tape Drive...

  • Page 89: Resolving Problems Reported By The Server

    2. Disconnect all but the first tape drive on the SCSI bus. Move the terminator to the first SCSI device. 3. Run a device driver utility (such as IBM’s ntutil or tapeutil) to determine whether the error will occur. v If the error occurs, run the SCSI wrap test on the first tape drive (see Function Code 6 in Table 9 on page 36).
  • Page 90 – Isolate which cable is causing the problem by replacing one cable at a time and run the operation that caused the error after each replacement. IBM TotalStorage LTO Ultrium 2 Tape Drive SCSI bus.

  • Page 91: Fixing Fibre Channel Errors

    Fixing Fibre Channel Errors If you are connected to a Fibre Channel Storage Area Network (SAN) by using a SAN Data Gateway, use the IBM Storage Area Network Gateway Module Setup, Operator, and Service Guide to determine whether the problem is occurring between the drive and the SAN Data Gateway.
  • Page 92 9. When the problem is corrected (or determined to be a server problem), restore all of the fiber cables to their correct position. IBM TotalStorage LTO Ultrium 2 Tape Drive drive (see Function Code 6 in Table 9 on page 36). If it does, perform the procedure in “Fixing a Consistent Error with a Single Drive on a Fibre...
  • Page 93 Fixing Intermittent Fibre Channel Errors 1. Determine the type of Fibre Channel topology that you are using (see page 6). 2. Ensure that the configuration and software levels are supported (see “Fibre Channel Attachment” on page 6). 3. Check that each Fibre Channel cable does not exceed 500 m (1640 ft). 4.

  • Page 94: Resolving Media-Related Problems

    IBM TotalStorage LTO Ultrium 2 Tape Drive If you insert the IBM LTO Ultrium Data Cartridge into another When you run the Test Cartridge & Media diagnostic, data on the...

  • Page 95: Chapter 7. Servicing The Tape Drive

    Figure 8 on page 26). 10. Remove the tape drive from the enclosure. 11. To reassemble, reverse these steps. Figure 28. Rear view of the IBM TotalStorage LTO Ultrium 2 Tape Drive Model T400 (SCSI drive) © Copyright IBM Corp. 2002...

  • Page 96: Removing A Fibre Channel Tape Drive From An Enclosure

    Figure 8 on page 26). 10. Remove the tape drive from the enclosure. 11. To reassemble, reverse these steps. Figure 29. Rear view of the IBM TotalStorage LTO Ultrium 2 Tape Drive Model T400F (Fibre Channel drive) IBM TotalStorage LTO Ultrium 2 Tape Drive...

  • Page 97: Manually Removing A Tape Cartridge

    Manually Removing a Tape Cartridge If problem-determination procedures identify the Ultrium 2 Tape Drive as the source of a problem, you can optionally perform one of the following: v Replace the entire unit. For more information, contact your OEM Product Application Engineer (PAE).
  • Page 98 – If the cartridge moves up, the tape is completely in the cartridge and the – If you feel resistance and the cartridge does not move up, the leader IBM TotalStorage LTO Ultrium 2 Tape Drive In the following step, rotate the allen wrench clockwise, not leader block is in the home position.
  • Page 99 6. Continue to rotate the allen wrench until you feel resistance. The tape has been rewound as far as it can go without unthreading. Note: The number of required rotations depends on where the beginning of the tape is on the cartridge’s takeup reel. You may have to rotate the allen wrench for a lengthy period.

  • Page 100: Fixing An Internal Jam

    Figure 31 on page 89) that secure the bezel 2 . Remove the bezel. b. Use a screwdriver to remove the four cover-mounting screws and washers c. Remove the cover by lifting it up. Set the cover aside. IBM TotalStorage LTO Ultrium 2 Tape Drive...
  • Page 101 Figure 31. Removing the top cover of the drive 4. Examine the drive to determine the cause of the problem: v If the tape is broken, do not attempt repair. Return the drive and the stuck tape to your reseller for maintenance (note that your tape will be scrapped). v If the leader pin dropped from the leader block, go to step 5 on page 90 and continue this procedure.
  • Page 102 (see 3 in Figure 32). Note: If the leader pin is not connected to the tape, set the pin aside. After IBM TotalStorage LTO Ultrium 2 Tape Drive Attention: In the following steps, do not allow drive components to touch the head 2 .
  • Page 103 9. While keeping the tape taut with your fingers, rotate the allen wrench clockwise 1 to wind the excess tape into the cartridge. Guide the leader pin toward the cartridge and drop it inside the cartridge door. Ensure that no tape is left outside of the cartridge.
  • Page 104 Figure 34. Rotating the loader motor gear until the leader block is fully inside the drive. The drive is shown on its side. The head is on the right and the arm of the head brush at the bottom of the figure. IBM TotalStorage LTO Ultrium 2 Tape Drive...
  • Page 105 13. Continue to rotate the loader motor gear counterclockwise. The leader block retracts and occupies the opening to the drive (see 1 in Figure 35). Figure 35. Rotating the loader motor gear so that the leader block retracts. The drive is shown on its side.
  • Page 106 18. To ensure that the drive operates properly, refer to page 36 and select Function Code 1 - Run Tape Drive Diagnostics. If you need help with this procedure, contact your OEM Product Application Engineer (PAE). IBM TotalStorage LTO Ultrium 2 Tape Drive...

  • Page 107: Appendix A. Tools And Supplies

    Appendix A. Tools and Supplies Table 16 lists the tools and supplies that you can use with the IBM TotalStorage LTO Ultrium 2 Tape Drive. To order tools and supplies, contact your OEM Product Application Engineer (PAE) or visit the web at Table 16.
  • Page 108 IBM TotalStorage LTO Ultrium 2 Tape Drive...

  • Page 109: Appendix B. Tapealert Flags

    SCSI, Fibre Channel, or Library/Drive Interface (LDI or RS-422 interface). The server reads the flags from Log Sense Page 0x2E. This appendix lists the TapeAlert flags that are supported by the IBM TotalStorage LTO Ultrium 2 Tape Drive.
  • Page 110 TapeAlert Flags Supported by the IBM TotalStorage LTO Ultrium 2 Tape Drive Flag Flag Parameter Flag Number (in hex) Cleaning media Unsupported format Cartridge memory chip failure Forced eject Tape directory corrupted in the cartridge memory Clean now Clean periodic...
  • Page 111 TapeAlert Flags Supported by the IBM TotalStorage LTO Ultrium 2 Tape Drive Flag Flag Parameter Flag Number (in hex) Download fail Drive temperature Drive voltage Diagnostics required Tape directory invalid at unload Tape system area write failure Tape system area...
  • Page 112 IBM TotalStorage LTO Ultrium 2 Tape Drive...

  • Page 113: Notices

    Microsoft, Windows, Windows NT, Windows 2000, and the Windows logo are registered trademarks of Microsoft Corporation in the United States, or other countries, or both. Other company, product, or service names may be the trademarks or service marks of others. © Copyright IBM Corp. 2002 iSeries OS/400 TotalStorage pSeries...

  • Page 114: Electronic Emission Notices

    Class B environments. System integrators should refer to the product’s functional specification for additional information. Models T400 and T400F of the IBM TotalStorage LTO Ultrium 2 Tape Drive have been found to satisfy electromagnetic compatibility (EMC) requirements when they are installed in a suitably designed enclosure. Due to the high-performance and high-frequency operation of these drives, your enclosure must have sufficient EMC shielding and filtering for the intended product class (A or B).

  • Page 115: Germany Electromagnetic Compatibility Directive

    Fall ist der Abstand bzw. die Abschirmung zu der industriellen Störquelle zu vergrößern.″ Anmerkung: Um die Einhaltung des EMVG sicherzustellen, sind die Geräte wie in den IBM Handbüchern angegeben zu installieren und zu betreiben. Japan VCCI Class B ITE Electronic Emission Statement Notices...

  • Page 116: Getting Help

    Getting Help If you need assistance while installing or operating your IBM TotalStorage LTO Ultrium 2 Tape Drive, contact your OEM Product Application Engineer (PAE). Warranty The warranty for this product is negotiated on a per-customer basis. IBM TotalStorage LTO Ultrium 2 Tape Drive...

  • Page 117: Glossary

    Condition in response to an error. The server does not need to send a REQUEST SENSE command to get the © Copyright IBM Corp. 2002 sense data. Autosense data is available only in the Fibre Channel version of the Ultrium 2 Tape Drive (Model T400F).
  • Page 118 A high-end switch that includes such qualities as fault tolerance, high throughput, high reliability, port density, and so forth. drive. See IBM TotalStorage LTO Ultrium 2 Tape Drive. drive dump. The recording, at a particular instant, of the contents of all or part of one storage device into another storage device, usually as a safeguard against faults or errors, or in connection with debugging.
  • Page 119 drive head. The component that records an electrical signal onto magnetic tape, or reads a signal from tape into an electrical signal. drive sense data. See SCSI drive sense data. dump. See drive dump. duplex. See duplex transmission. duplex adapter. A mechanism that allows a device to send and receive communication at the same time.
  • Page 120 A unit of length comprising 12 inches. Gb. See gigabit. GB. See gigabyte. Generation 1. The informal name for the IBM Ultrium Internal Tape Drive, which is the predecessor of the Ultrium 2 Tape Drive (Generation 2). The Generation 1...
  • Page 121 (I/O). Data that is provided to a computer or data that results from computer processing. insertion guide. On the surface of the IBM LTO Ultrium Tape Cartridge, a large, notched area that prevents you from inserting the cartridge incorrectly.
  • Page 122 (mm). One thousandth of a meter (.001 m). millisecond (ms). One thousandth of a second (.001 mm. See millimeter. Model T400. The version of the IBM TotalStorage LTO Ultrium 2 Tape Drive that uses the SCSI interface. Model T400F. The version of the IBM TotalStorage LTO Ultrium 2 Tape Drive that uses the Fibre Channel interface.
  • Page 123 FC-AL topology (by acting as an L_port). ntutil. Created by IBM, a utility program for LTO devices that connect to Windows NT and Windows 2000. ntutil provides problem determination for...
  • Page 124 LDI wrap test. A diagnostic that can be run on the Ultrium 2 Tape Drive to determine whether the circuitry functions properly to and from the LDI connector. IBM TotalStorage LTO Ultrium 2 Tape Drive s. See second. SAN. See Storage Area Network.
  • Page 125 A functional unit that provides services to one or more clients over a network. Examples include a file server, a print server, or a mail server. The IBM Eserver pSeries, IBM Eserver iSeries, HP, and Sun are servers. Synonymous with host.
  • Page 126 A removable storage case that houses belt-driven magnetic tape that is wound on a supply reel and a takeup reel. tape drive. See IBM TotalStorage LTO Ultrium 2 Tape Drive. tape path. Within a tape drive, the channel in which the media moves.
  • Page 127 (for example, national telephone networks). World Wide Node Name. A unique, 8-byte identifier that is assigned by IBM Manufacturing to each Ultrium 2 Tape Drive and used to identify the drive’s SCSI logical unit. World Wide Port Name. A unique, 8-byte identifier...
  • Page 128 IBM TotalStorage LTO Ultrium 2 Tape Drive...

  • Page 129: Index

    29 connections Fibre Channel 27, 29 Library/Drive Interface (LDI or RS-422) 28, 29 power 27 © Copyright IBM Corp. 2002 connections (continued) SCSI 27, 28 connectivity 3 connectors Fibre Channel 1, 8, 15...
  • Page 130 FMR tape converting to scratch tape 41 creating 37 updating firmware from 37, 46 forcing a drive dump 38 IBM TotalStorage LTO Ultrium 2 Tape Drive getting help 104 hard addressing 7 head, testing 44 height of tape drive 11...
  • Page 131 LID/status connector 15 light-emitting diode 31, 32 Linear Tape-Open (LTO) Cartridge Memory (CM) 47, link services, changing 24 Linux device driver support 9 supported server and operating system 3 load and unload cycle life for data cartridge 48 loading a tape cartridge 34 loop identifier (LID) description 7, 19 setting to add LIDs 19, 22...
  • Page 132 64 placement on cartridge 48 capacity 1, 2, 48 IBM TotalStorage LTO Ultrium 2 Tape Drive tape cartridge (continued) cartridge capacity, controlling 48 cartridge door 48 cartridge memory 47 cleaning cartridge 35, 47, 49...
  • Page 133 updating firmware from FMR tape 32, 37, 46 through Library/Drive Interface (LDI or RS-422) 45 through SCSI or Fibre Channel interface 32, 45 viewing latest supported attachments 9 voltage 11 warranty 104 weight of tape drive 11 wet bulb temperature specifications for media 62 for tape drive 11 width of tape drive 11...
  • Page 134 IBM TotalStorage LTO Ultrium 2 Tape Drive...
  • Page 136 Printed in U.S.A.

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