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If you need service or assistance, we suggest
you follow these five steps:
1.
Before calling for assistance
Performance problems often result from little things you
can find and fix yourself without tools of any kind.
Air conditioner
won't
run
1, Is unit plugged into a live circuit with proper voltage?
2. Is switch turned on?
3. Is thermostat
set correctly?
4. Have you checked
your home's
main fuses or
circuit breaker box?
5. Has the time-delay
fuse blown?
6. Has the local power failed?
Unit blows fuses:
1. Are time-delay
fuses being used?
2. Is an extension
cord being used? (Do not use an
extension
cord to run your air conditioner.)
3. Are you waiting two minutes after turning cooling
circuit off before trying to restart unit?
Unit turns on and off, or does not cool room:
1 Is filter clean?
2. Are coils
clean
(both
evaporator
[inside]
and
condenser
[outside])?
3. Is there excessive
moisture or heat (open vessel
cooking, showers, etc.)?
4. Try setting fan to higher speed.
5. Try setting thermostat
to a cooler setting.
Operating
sounds:
1. When your room air conditioner
is operating
normally,
you will hear sounds such as:
l
Droplets of water hitting the condenser, causing
a "pinging
or "clicking"
sound. Water droplets
help to cool the condenser.
l
Air movement from the fan, especially on high fan
speed settrng.
l
Clicks from the thermostat
cycle
2. Sounds also may be caused by house construction
- such
as vibration
of the unit due
to wall
construction
or unsteady window mounting
area.
2. If you need assistance*...
CAII Whirlpool
COOL-LINE"
service
assistance
telephone
number.
Dial free from
anywhere
in
the U.S.:
1-800-253-l
301
and talk with one of our trained
Consultants.
The
consultant can instruct you in how to obtain satisfactory
operation
from
your
appliance
or, if service
is
necessary, recommend a qualified service company in
your area.
3.
If you need service*...
Whirlpool has a nation-
A
wide network of franchis-
are trained to fulfill the
product warranty and pro
vide after-warranty
ser-
1
FRANCHISED
SERVICE
vice,
anywhere
in the
United States. To locate
TECH-CARE
service
in
your area. Call our COOL-LINE
service
assistance
telephone number (see Step 2) or look in your telephone
directory Yellow Pages under
APPLIANCES.
HOUSEHOLD
-
ELECTRICAL
APPLIANCES
-
MAJOR
- SERVICE
8 REPAIR
MAJOR
- REPAIRING
(L PARTS
OR
WHIRLPOOL APPLiANCES
WHIRLPOOL APPLIANCES
FRANCHISED TECH CARE SER",CE
FRANCHISED TECH-CARE SER"lCE
SERWCE COMPA.N,ES
SEFlWCE COMPANES
XYZ SER"lCE co
XX SERVICE co
123 Maple
999.9999
123 Maple
999-9999
OR
WAs.HING MACHINES. DRYERS
8 IRONEAS -SERVICING
4. If you have a problem*...
Call our COOL-LINE
service
assistance
telephone
number (see Step 2) and talk with one of our Con-
sultants, or if you prefer, write to:
Mr. Robert Stanlev
Division Vice President
Whirlpool Corporation
2000 M 63
Benton Harbor, MI 49022
0
FSP
5.
If you need FSP@
replacement parts*. . .
FSP is a registered
trademark
of Whirlpool Corpora-
tion for quality parts. Look for this symbol of quality
whenever
you need a replacement
part for your
Whirlpool appliance. FSP replacement parts will fit right
and work right, because they are made to the same
exacting
specifications
used to build
every
new
Whirlpool appliance.
To locate FSP replacement
parts in your area, refer
to Step 3 above or call the Whirlpool COOL-LINE ser-
vice assistance
number in Step 2.
*If you must call or write, please
provide:
model
number,
serial
number,
date of purchase,
and a
complete
description
of the problem.
This informa-
tion is needed in order to better respond to your request
for assistance.
7
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