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Split Air Conditioner
MSPLIT12000W
Indoor Unit: MSEVA12000W
Outdoor Unit: MSCON12000W
Owner's Manual
For more information on other great EdgeStar products on the web, go to
https://www.edgestar.com
For support and troubleshooting help, visit
https://support.edgestar.com
V2.0-05092017

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Summary of Contents for EdgeStar MSPLIT12000W

  • Page 1 Split Air Conditioner MSPLIT12000W Indoor Unit: MSEVA12000W Outdoor Unit: MSCON12000W Owner’s Manual For more information on other great EdgeStar products on the web, go to https://www.edgestar.com For support and troubleshooting help, visit https://support.edgestar.com V2.0-05092017...
  • Page 2 Important Safety Information Improper handling can cause serious damage to the appliance and/or to the user. Please read the following safety information Operation and Maintenance Safety Precautions  Children and people with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, should only use this appliance if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
  • Page 3 Installation Safety Precautions  Installation must be performed by a licensed HVAC professional. Otherwise, installation could cause personal injury or damage and will invalidate the manufacturer’s warranty.  You must follow the electric safety regulations when installing the unit.  Use an electrical supply and circuit breaker that is properly grounded in accordance with the National Electrical Code and all state and local codes and ordinances.
  • Page 4: Table Of Contents

    Table of Contents IMPORTANT SAFETY INFORMATION ......................... I TABLE OF CONTENTS ............................. III INTRODUCTION ...............................1 INDOOR UNIT PARTS IDENTIFICATION ......................2 INDOOR UNIT INSTALLATION DIMENSION DIAGRAM ..................3 OUTDOOR UNIT PARTS IDENTIFICATION ......................4 OUTDOOR UNIT INSTALLATION CLEARANCE DIAGRAM ..................5 SAFETY PRECAUTIONS FOR INSTALLING THE SPLIT AIR CONDITIONER ...............6 INCLUDED ACCESSORIES ..........................7 SELECTING THE INSTALLATION LOCATION ......................9 ..............................
  • Page 5 (3) MODE B ..............................29 UTTON (4) + / - B ................................ 30 UTTON (5) TURBO B ..............................30 UTTON ..........................30 LEFT TO RIGHT LOUVERS UTTON ..........................30 UP AND DOWN LOUVERS UTTON (8) CLOCK B ..............................31 UTTON (9) TIMER ON / TIMER OFF ..........................
  • Page 6: Introduction

    Introduction Thank you for purchasing this EdgeStar split air conditioner. We hope that this purchase will be the beginning of a lasting and rewarding relationship between you and EdgeStar. We will provide the customer support and exemplary products necessary to nurture that relationship.
  • Page 7: Indoor Unit Parts Identification

    Indoor Unit Parts Identification Note: The actual product may be different from the below graphics. Please refer to the actual product(s). Note: The display content or position may be different from the above graphics. Please refer to the actual product(s).
  • Page 8: Indoor Unit Installation Dimension Diagram

    Indoor Unit Installation Dimension Diagram Warning: Installation should only be performed by a licensed HVAC specialist. Note: While at least 78” (6.5 feet) of bottom clearance is required for the indoor unit to function properly, the recommended space between the bottom of the unit and the floor for optimal performance is 96”...
  • Page 9: Outdoor Unit Parts Identification

    Outdoor Unit Parts Identification Note: The actual product may be different from the below graphics. Please refer to the actual product(s). Note: The display content or position may be different from the above graphics. Please refer to the actual product(s).
  • Page 10: Outdoor Unit Installation Clearance Diagram

    Outdoor Unit Installation Clearance Diagram Warning: Installation should only be performed by a licensed HVAC specialist.
  • Page 11: Safety Precautions For Installing The Split Air Conditioner

    Safety Precautions for Installing the Split Air Conditioner Warning: To ensure safety, please be mindful of the following precautions.  When installing or relocating the unit, be sure to keep the refrigerant circuit free of air or any substances other than the specified refrigerant. ...
  • Page 12: Included Accessories

    Tools Needed for Installation Carpenter’s Level Screw Driver Power Drill Drill Bits Pipe Expander Torque Wrench Open-end Wrench Pipe Cutter Leakage detector Vacuum Pump Pressure Meter Universal Meter Measuring Tape Hex Key Note:  Contact a qualified HVAC technician to perform the installation. ...
  • Page 13 MSCON12000W Name Picture 16.4’ (5m) of copper pipe with insulation 6.5’ (2m) of drainage pipe Wall cover Wrapping tape Note: The following accessories are not included with your air conditioner, but it may be necessary to purchase them separately in order to complete installation: ...
  • Page 14: Selecting The Installation Location

    Selecting the Installation Location Basic Requirements Installing the unit in the following places may cause malfunctions. If installation in one of these locations is unavoidable, please consult the retailer from which you purchased the split air conditioner.  Do not install the indoor or outdoor unit in a location exposed to strong heat sources, vapors, or flammable and/or explosive gasses.
  • Page 15: Electrical Connection Requirements

    Electrical Connection Requirements Safety Precautions  You must follow electric safety regulations when installing the unit.  Use a qualified electrical supply and circuit breaker that is properly grounded in accordance with the National Electrical Code (NEC) and all state and local codes and ordinances. ...
  • Page 16: Installing The Indoor Unit

    Installing the Indoor Unit Step One: Choose the Installation Location Choose a suitable installation location according to the specifications for indoor and outdoor unit placement listed earlier in this document. Step Two: Install the Wall-mounting Frame Note: Use a stud finder to locate studs in order to prevent unnecessary damage to the wall. 1.
  • Page 17: Step Four: Install The Outlet Pipe

    2. Open a piping hole in the wall with a diameter of ϕ55mm (ϕ2 ”) on the selected rear piping hole position. To ensure smooth drainage, slant the piping hole slightly downward towards the outdoor side at an angle of 5°-10°. Note: Take precautions to ensure that dust and other particles do not enter the open end of the outlet pipe.
  • Page 18: Step Five: Connect The Pipe Of The Indoor Unit

    Step Five: Connect the Pipe of the Indoor Unit 1. Aim the pipe joint at the corresponding bell mouth. 2. Pre-tighten the union nut by hand. 3. Refer to the following table to adjust the torque force. Place the open-end wrench on the pipe joint and place the torque wrench on the union nut.
  • Page 19: Step Seven: Connect The Wiring Of The Indoor Unit

    2. Bind the joint with the provided tape. Note: Add an insulating pipe to the indoor drain hose in order to prevent condensation. Step Seven: Connect the Wiring of the Indoor Unit 1. Open the panel, remove the screw on the wiring cover, and then take off the cover.
  • Page 20 2. Feed the power connection wire through the cable-cross hole at the back of the indoor unit and then pull it through the front side of the unit. 3. Remove the wire clip. Connect the power connection wire to the wiring terminal according to the color.
  • Page 21: Step Eight: Wrap The Pipes And Wires

    Step Eight: Wrap the Pipes and Wires 1. Bind the connection pipe, power cord, and drain hose with the included pipe wrapping tape. Binding Tips:  Be sure to keep the indoor power cord and the drain hose separate when you begin binding, and then add them to the binding bundle when you have enough length left aside.
  • Page 22: Step Nine: Hang The Indoor Unit

    Step Nine: Hang the Indoor Unit 1. Place the bound pipes and cords inside the wall pipe and pass them through the wall hole. 2. Hang the indoor unit on the wall-mounting frame. 3. Seal the gap between the pipes and the wall hole with an appropriate sealant. 4.
  • Page 23: Installing The Outdoor Unit

    Installing the Outdoor Unit Step One: Install Support Structure for the Outdoor Unit 1. Select a suitable installation location following the guidelines specified in the “Selecting the Installation Location” section earlier in this document. 2. Follow all instructions provided by manufacturer for installing a ground pad, verifying it is properly leveled by using a carpenter’s level.
  • Page 24: Step Two: Install The Drain Joint

    Step Two: Install the Drain Joint 1. Connect the outdoor drain joint into the hole on the chassis, as shown in the figure below. 2. Connect the drain hose onto the drain vent. Step Three: Secure the Outdoor Unit 1. Place the outdoor unit on the support structure. 2.
  • Page 25 2. Remove the screw cap of the valve and aim the pipe joint at the bell mouth of the pipe. 3. Pre-tighten the union nut by hand. 4. Use a torque wrench to tighten the union nut. Refer to the table below. Tightening Torque (ft/lb / N•m) Hex Nut Diameter (inches / mm) ”...
  • Page 26: Step Five: Connect Outdoor Electric Wire

    Step Five: Connect Outdoor Electric Wire 1. Remove the wire clip. Connect the power connection wire and the signal control wire to the wiring terminal according to the color. Secure these wires in place with screws. 2. Secure the power connection wire and the signal control wire in place with a wire clip. Note: ...
  • Page 27: Vacuum Pumping

    2. If the outdoor unit is placed higher than the hole in the wall, you must set a U-shaped curve in the outdoor segment of the pipe. This prevents rain or other outside moisture from running inside. 3. Secure the pipes to the wall using pipe hangers (not included). Vacuum Pumping 1.
  • Page 28: Leakage Detection

    Leakage Detection 1. Using a leakage detector: Check for leaks with the leakage detector. 2. Using soapy water: If you do not have access to a leakage detector, use soapy water for leakage detection. Apply soapy water at the suspected source of the leak for three (3) minutes.
  • Page 29 Configuration of the Connection Pipe  The standard length of the connection pipe is 16.4 feet.  The minimum length of the connection pipe is 10 feet.  The maximum length of the connection pipe is 65 feet. If you extend the connection pipe, the unit will require additional refrigerant oil. If the length of the connection pipe is extended 32.8 feet beyond the standard length (16.4 feet), you must add 0.17 oz (5ml) of refrigerant oil for each additional 16.4 ft of connection pipe.
  • Page 30: Pipe Expanding Method

    Pipe Expanding Method Note: Improper pipe expanding is the main cause of refrigerant leakage. Please expand the pipe in accordance with the following steps. 1. Cut the Pipe.  Confirm the desired pipe length based on the distance between the indoor unit and the outdoor unit.
  • Page 31 4. Attach the union nut.  Remove the union nut on the indoor connection pipe and the outdoor valve.  Install the union nut on the pipe. 5. Expand the port.  Use an expander to increase the diameter of the port. Note: The “A”...
  • Page 32 Post Installation Checklist Items to be Checked Possible Malfunction Have the indoor and outdoor units been installed If the units are not installed firmly, they may drop, firmly? shake, and/or make noise. Have you performed the refrigerant leakage test? Refrigerant leakage can cause insufficient cooling and/or heating capacity.
  • Page 33: Buttons On Remote Control

    Buttons on Remote Control Icons on Display Screen...
  • Page 34: Using The Buttons On The Remote Control

    Using the Buttons on the Remote Control Note:  This is a general use remote control that may include multifunction buttons that do not apply to this unit. In this case, if you press a button on the remote control that does not correspond to a function that your unit has, the air conditioner will continue to run in its previous setting.
  • Page 35: Button

    Note: This mode description only applies to heating and cooling units. If you attempt to activate the Heat mode on a cool-only unit, the air conditioner will not take any action. (4) + / - Button Use these buttons to increase or decrease the preset temperature. You can set the temperature to anywhere within the range 61°...
  • Page 36: Clock Button

    (8) CLOCK Button Press this button to set up the clock display. The clock symbol will blink for five (5) seconds, which indicates that you are now able to change the clock setting. You can change the set time by pressing the “+”...
  • Page 37: Temp Button

    (10) TEMP button Press this button to choose whether your indoor unit will display the indoor set temperature, the indoor ambient temperature, or the outdoor ambient temperature. Each time you press the TEMP button, the unit will advance one step in the following cycle of settings: When you land on the “...
  • Page 38: X-Fan Button

    (14) X-FAN Button Press this button to activate the X-FAN button while the unit is in COOL or DRY mode. The LCD will display the X-FAN symbol to indicate that the X-FAN function has been activated. This means that the indoor fan will continue to run for two (2) minutes after the unit is turned off in order to fully dry the indoor unit.
  • Page 39: Sleep 2

    Sleep 2 The Sleep 2 function will change the set temperature throughout the night based on a preprogrammed sleep temperature schedule.  In Cool Mode When the initial set temperature is 61° F – 74° F (16° C – 23° C), the set temperature will increase 1°...
  • Page 40: Sleep 3

    Sleep 3 The Sleep 3 function allows you to set your own sleep temperature schedule. 1. Under Sleep 3 mode, hold the “Turbo” button on the remote to enter the setting phase of Sleep 3 mode. The time setting of the remote’s display will show 1 hour, and the temperature display will blink at 88.
  • Page 41: Keyboard Lock

    Keyboard Lock Press the “+” and “-“ buttons simultaneously to lock or unlock the remote’s keyboard. If the remote control is locked, the Lock icon will be displayed. Press any button, and the Lock icon will blink three (3) times. Swing Up and Down 1.
  • Page 42: Auto Quiet Function

    Auto Quiet Function Auto Quiet function lowers the fan speed while maintaining maximum performance. When the Auto Quiet function is selected: Under Cooling Mode The indoor fan operates at Medium-high speed. 10 minutes after the Auto Quiet function is selected, or when the ambient temperature reaches 82° F (28° C) or lower, the indoor fan will operate at Medium-low speed or Quiet mode depending on the difference between the indoor ambient temperature and the set temperature.
  • Page 43: Replacing Batteries In The Remote Control

    Optional Operation 1. Press the “SLEEP” button to set the Sleep mode. 2. Press the “TIMER ON” and “TIMER OFF” buttons to schedule your air conditioner to turn on or off at a certain time. 3. Press the “LIGHT” button to control whether the unit’s LCD screen illuminates.
  • Page 44: Emergency Operation

    Emergency Operation If the remote control is lost or damaged, please use the auxiliary power button to turn the air conditioner on or off. Open the panel and press the aux. button as shown in the figure below. When you turn the air conditioner on with this method, it will operate in Auto mode. Warning: Use an insulated object to press the auxiliary power button.
  • Page 45: Cleaning And Maintenance

    Warning:  When the following problems occur, turn off the air conditioner and disconnect the power immediately. Contact the dealer or a qualified service professional for help. o The power cord is overheating or damaged. o There’s an abnormal sound during operation. o The circuit breaker trips frequently.
  • Page 46: Checklist After Storage Period

    3. Clean the Filter: Use a vacuum cleaner or tap the filter lightly to remove loose dust and dirt, then rinse it thoroughly under lukewarm running water (below 104°F). You may use a mild soap and water solution if needed. Allow the filter to air dry in a cool and shaded place. Dry the filter thoroughly before reinstalling it.
  • Page 47: Troubleshooting

    Troubleshooting Follow the troubleshooting guide below to resolve common issues before contacting customer service. Issue Possible Cause Solution The air conditioner does not The remote is not within Make sure the remote is receive the remote control’s receiving range of the unit. within the signal receiving signal or the remote does not range of 25 feet.
  • Page 48 Issue Possible Cause Solution The air conditioner won’t There is a power failure. Wait until power is restored. operate. The power plug is loose. Reinsert the power plug. The air switch trips off or the Ask a professional to replace fuse is burnt out.
  • Page 49: Specifications

    87.1 lbs. *The combined split air conditioner – composed of the MSEVA12000W indoor unit and the MSCON12000W outdoor unit – is referenced as the EdgeStar MSSPLIT12000W. **Breaker must be 10 or 15 Amps for proper functionality. ***In quiet mode, the unit will emit as few as 24 decibels. Turbo mode, which accelerates the...
  • Page 50 Once an EdgeStar authorized representative has confirmed that your product is defective original purchase. No other warranty and eligible for warranty service, the product must be returned to an EdgeStar authorized repair facility. EdgeStar is applies. not responsible for damage resulting from shipper mishandling or improper packaging. Do not return a defective product to the place of purchase.

This manual is also suitable for:

Mseva12000wMscon12000w

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