Chapter W - Warranty - Seresco NP Series Operation And Maintenance Manual

W – Warranty
Warranty
General Policy
This warranty applies to the original equipment owner and is not transferable. Seresco Technologies Inc. warrants
as set forth and for the time periods shown below that it will furnish, through a Seresco Technologies Inc.
authorized installing contractor or service organization, a new or rebuilt part for a factory installed part which has
failed because of defect in workmanship or material.
Warranty Void Unless Registered
Warranty is void unless, upon start‐up of the equipment, the "Warranty Registration and Start‐up Report" is
completed and sent to the factory within one week of initial start‐up. This report will also register the compressor
warranty with the compressor manufacturer.
Initial 90‐day Warranty
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During the first 90 days from initial start‐up and prior to the completion of the 24 month from date of shipment,
whichever comes first and subject to prior written approval from the factory, Seresco Technologies Inc. will
provide and/or reimburse the required labour, materials, and shipping and handling costs incurred in the
replacement or repair of a factory installed defective part. Only the labour required to replace the defective part is
warrantied – travel time, diagnostic time, per diems, truck charges, etc. are not covered under this warranty.
WebSentry Conditional One Year Extended Labour Warranty
The initial 90‐day labour warranty shall be extended for a total of 12 months from initial start‐up and prior to the
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completion of the 24 month from date of shipment, whichever comes first and subject to prior written approval
from the factory. The provided equipment must be connected and communicating to Seresco's WebSentry online
control and monitoring service for the entire term of the warranty extension. Seresco Technologies Inc. will
provide and/or reimburse the required labour, materials, and shipping and handling costs incurred in the
replacement or repair of a factory installed defective part. Only the labour required to replace the defective part is
under warranty – travel time, diagnostic time, per diems, truck charges, etc. are not covered under this warranty.
Two Year Parts Warranty
If any factory installed part supplied by Seresco Technologies Inc. fails because of a defect in workmanship or
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material prior to the completion of the 24 month from date of shipment, Seresco Technologies Inc. will furnish a
new or rebuilt part F.O.B. factory. No labour reimbursement will be made for expenses incurred in making field
adjustments or parts replacement outside the Initial 90‐day Warranty. Seresco Technologies Inc. reserves the right
to have the defective part returned to the factory in order to determine the warranty applicability. Parts shipping
and handling costs (to and from the factory) are not covered outside of the Initial 90‐day Warranty.
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W‐ March
OMM.W.S.ZZ.02 2019