Solution; Error Frames (For Example, Crc Errors) On A Port; Symptom - H3C S6890 Series Troubleshooting Manual

Solution

To resolve the issue:
1. Verify that the transceiver module is an H3C transceiver module:
Execute the display transceiver interface command to view the vendor name of the
transceiver module.
If the vendor name field does not display H3C, replace the transceiver module with an H3C

transceiver module.
If the vendor name field displays H3C, perform the following tasks:

−
−
2. Execute the display transceiver interface command to save the transceiver module
information, and contact H3C Support to verify that the transceiver module supports the digital
diagnosis function.
3. If the issue persists, collect diagnostic information and contact H3C Support.
To collect diagnostic information, execute the display diagnostic-information
command to display or save running status data for multiple feature modules.
<Sysname> display diagnostic-information
Save or display diagnostic information (Y=save, N=display)? [Y/N]:Y

Error frames (for example, CRC errors) on a port

Symptom

In the output from the display interface command, error frames exist (for example, CRC error
frames).
Execute the display transceiver register interface command in probe view
to save the transceiver module information.
Provide the information to H3C Support to verify that the transceiver module is an H3C
transceiver module. If it is not, replace it with an H3C transceiver module.
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