Related Manuals for SMC Sierra Monitor FieldServer QuickServer FS-QS-2 0 Series
Summary of Contents for SMC Sierra Monitor FieldServer QuickServer FS-QS-2 0 Series
- Page 1 FieldServer QuickServer Start-up Guide FS-QS-2XX0 APPLICABILITY & EFFECTIVITY Effective for all systems manufactured after July 2020. Document Revision: 1.L T18627...
- Page 2 QuickServer Start-Up Guide Technical Support Please call us for any technical support needs related to the FieldServer product. MSA Safety 1991 Tarob Court Milpitas, CA 95035 Website: www.sierramonitor.com U.S. Support Information: +1 408 964-4443 +1 800 727-4377 Email: smc-support@msasafety.com EMEA Support Information: +31 33 808 0590 Email: smc-support.emea@msasafety.com...
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Page 3: Table Of Contents
QuickServer Start-Up Guide TABLE OF CONTENTS QuickServer Description ........................6 Certifications ............................6 BTL Mark – BACnet Testing Laboratory ..................6 Supplied Equipment ..........................6 QuickServer Setup ..........................7 Mounting ............................7 DIP Switch Settings ........................8 4.2.1 Bias Resistors .......................... 8 4.2.2 Termination Resistor ....................... - Page 4 QuickServer Start-Up Guide Appendix B.6. Change Web Server Security Settings After Initial Setup ..........32 Appendix B.6.1. Change Security Mode ....................33 Appendix B.6.2. Edit the Certificate Loaded onto the FieldServer ............34 Appendix B.7. Change User Management Settings ................35 Appendix B.7.1.
- Page 5 QuickServer Start-Up Guide LIST OF FIGURES Figure 1: DIN Rail Bracket ..........................7 Figure 2: DIN Rail Mounted........................... 7 Figure 3: Bias Resistor DIP Switches ......................8 Figure 4: Termination Resistor DIP Switch ....................9 Figure 5: R1 & R2 Connection Ports ......................10 Figure 6: Required Current Draw for the Gateway ..................
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Page 6: Quickserver Description
QuickServer Start-Up Guide QUICKSERVER DESCRIPTION QuickServer is a high performance, cost effective Building and Industrial Automation multi-protocol gateway providing protocol translation between serial/Ethernet devices and networks. NOTE: For troubleshooting assistance refer to Appendix B, or any of the troubleshooting appendices in the related driver supplements. Check the Sierra Monitor website technical support resources and documentation that may be of assistance. -
Page 7: Quickserver Setup
QuickServer Start-Up Guide QUICKSERVER SETUP Mounting The QuickServer can be mounted using the DIN rail mounting bracket on the back of the unit. Din Rail Bracket Figure 1: DIN Rail Bracket NOTE: For dimension details see Appendix C.4. Figure 2: DIN Rail Mounted Page 7 of 43... -
Page 8: Dip Switch Settings
QuickServer Start-Up Guide DIP Switch Settings 4.2.1 Bias Resistors R1 Bias Resistor DIP Switches (2 and 3) R2 Bias Resistor DIP Switches (2 and 3) Figure 3: Bias Resistor DIP Switches To enable Bias Resistors, move both the BIAS- and BIAS+ dip switches to the right in the Figure orientation shown in The QuickServer bias resistors are used to keep the RS-485 bus to a known state, when there is no... -
Page 9: 4.2.2 Termination Resistor
QuickServer Start-Up Guide 4.2.2 Termination Resistor R1 Termination Resistor DIP Switch (1) R2 Termination Resistor DIP Switch (1) Figure 4: Termination Resistor DIP Switch If the QuickServer is the last device on the serial trunk, then the End-Of-Line Termination Switch needs to be enabled. -
Page 10: Connecting The R1 Port
QuickServer Start-Up Guide Connecting the R1 Port For the R1 Port only: Switch between RS-485 and RS-232 by moving the number 4 DIP Switch left for RS-485 and right for RS-232 (Figure The R2 Port is RS-485. Connect to the 3-pin connector(s) as shown below. Figure 5: R1 &... -
Page 11: Power Up The Device
QuickServer Start-Up Guide Power Up the Device Check power requirements in the table below: Power Requirement for External Gateway Current Draw Type QuickServer Family 12VDC 24VDC/AC FS-QS-2XX0-XXXX (Typical) 250mA 125mA NOTE: These values are ‘nominal’ and a safety margin should be added to the power supply of the host system. -
Page 12: Connect The Pc To The Quickserver
QuickServer Start-Up Guide CONNECT THE PC TO THE QUICKSERVER Connecting to the Gateway via Ethernet Connect a Cat-5 Ethernet cable (straight through or cross-over) between the local PC and QuickServer. Ethernet Port Figure 8: Ethernet Port Location 5.1.1 Changing the Subnet of the Connected PC The default IP Address for the QuickServer is 192.168.2.101, Subnet Mask is 255.255.255.0. -
Page 13: Setup Web Server Security
QuickServer Start-Up Guide SETUP WEB SERVER SECURITY Login to the FieldServer The first time the FieldServer GUI is opened in a browser, the IP Address for the gateway will appear as untrusted. This will cause the following pop-up windows to appear. •... -
Page 14: Figure 11: Warning Expanded Text
QuickServer Start-Up Guide • Additional text will expand below the warning, click the underlined text to go to the IP Address. In Figure 11 example this text is “Proceed to 10.40.50.94 (unsafe)”. Figure 11: Warning Expanded Text • When the login screen appears, put in the Username (default is “admin”) and the Password (found on the label of the FieldServer). -
Page 15: Select The Security Mode
QuickServer Start-Up Guide Select the Security Mode On the first login to the FieldServer, the following screen will appear that allows the user to select which mode the FieldServer should use. Figure 13: Security Mode Selection Screen NOTE: Cookies are used for authentication. Appendix B.6. -
Page 16: 6.2.1 Https With Own Trusted Tls Certificate
QuickServer Start-Up Guide 6.2.1 HTTPS with Own Trusted TLS Certificate This is the recommended selection and the most secure. • Once this option is selected, the Certificate, Private Key and Private Key Passphrase fields will appear under the mode selection. Figure 14: Security Mode Selection Screen –... -
Page 17: Configuring The Quickserver
QuickServer Start-Up Guide CONFIGURING THE QUICKSERVER Once the web server setup is complete, the FS-GUI landing page will appear. Figure 15: FS-GUI Landing Page Figure 15) allows users to connect to the NOTE: The SMC Cloud button (see SMC Cloud, MSA Safety’s device cloud solution for IIoT. The SMC Cloud enables secure remote connection to field devices through a FieldServer and its local applications for configuration, management, maintenance. -
Page 18: Set Ip Address Of The Quickserver Using Fs-Gui
QuickServer Start-Up Guide Set IP Address of the QuickServer Using FS-GUI • From the FS-GUI main home page, click on setup and then Network Settings to enter the Edit IP Address Settings menu. • Modify the IP Address (N1 IP Address field) of the QuickServer Ethernet port. •... -
Page 19: Retrieve The Sample Configuration File
QuickServer Start-Up Guide Retrieve the Sample Configuration File The configuration of the QuickServer is provided to the QuickServer’s operating system via a comma- delimited file called “CONFIG.CSV”. If a custom configuration was ordered, the QuickServer will be programmed with the relevant device registers in the Config.csv file for the initial start-up. -
Page 20: Load The Updated Configuration File
QuickServer Start-Up Guide Load the Updated Configuration File 7.4.1 Using the FS-GUI to Load a Configuration File • In the main menu of the FS-GUI screen, click “Setup”, then “File Transfer” and finally “Update”. • Browse and select the .csv file, open, then click “Submit”. Figure 18: FS-GUI Loading Files •... -
Page 21: 7.4.2 Retrieve The Configuation File For Modification Or Backup
QuickServer Start-Up Guide 7.4.2 Retrieve the Configuation File for Modification or Backup To get a copy of the configuration file for modifying or backing up a configuration on a local computer, do the following: • In the main menu of the FS-GUI screen, click “Setup”, then “File Transfer”. Figure 19: Retrieve Configuration File •... -
Page 22: Test And Commission The Quickserver
QuickServer Start-Up Guide Test and Commission the QuickServer • Connect the QuickServer to the third-party device(s) and test the application. • From the landing page of the FS-GUI click on “View” in the navigation tree, then “Connections” to see the number of messages on each protocol. Figure 20: FS-GUI Connections Page 7.5.1 Accessing SMC Cloud Figure... -
Page 23: Appendix A Useful Features
QuickServer Start-Up Guide APPENDIX A USEFUL FEATURES Appendix A.1. SSL/TLS for Secure Connection SSL/TLS (Secure Sockets Layer/Transport Layer Security) is a security technology for establishing an encrypted connection between a server and a client. This allows the secure transfer of data across untrusted networks. -
Page 24: Appendix A.1.1.2. Limiting Client Access
QuickServer Start-Up Guide Appendix A.1.1.2. Limiting Client Access In addition to TLS_Port parameter also add Validate_Client_Cert in the connections section of the configuration file and set it to “Yes”. Connections Adapter , Protocol , TLS_Port , Validate_Client_Cert , Modbus/TCP , 1502 , Yes The configuration above sets the FieldServer to request and verify a client’s certificate against its internal authority file before accepting connection. -
Page 25: Appendix A.1.1.4. Certificate Validation Options
QuickServer Start-Up Guide Appendix A.1.1.4. Certificate Validation Options If connections must be limited to only a particular domain (vendor devices), include Check_Remote_Host to specify the domain/host name. Connections Adapter , Protocol , TLS_Port , Validate_Client_Cert , Cert_Authority_File , Check_Remote_Host , Modbus/TCP , 1502 , Yes , my_authorized_clients.pem , SMC The configuration above tells the FieldServer to only accept connections that have the correct certification... -
Page 26: Appendix A.1.2. Configuring Fieldserver As Ssl/Tls Client
QuickServer Start-Up Guide Appendix A.1.2. Configuring FieldServer as SSL/TLS Client The following Node configurations set the FieldServer to open a secure Modbus/TCP connection to Server at IP Address 10.11.12.13 on port 1502. Appendix A.1.2.1. Simple Secure Client Configuration Add Remote_Node_TLS_Port parameter in the nodes section of the configuration file and set to a port number between 1 –... -
Page 27: Appendix B Troubleshooting
QuickServer Start-Up Guide APPENDIX B TROUBLESHOOTING Appendix B.1. Communicating with the QuickServer Over the Network • Confirm that the network cabling is correct. • Confirm that the computer network card is operational and correctly configured. • Confirm that there is an Ethernet adapter installed in the PC’s Device Manager List, and that it is configured to run the TCP/IP protocol. -
Page 28: Appendix B.2. Taking A Fieldserver Diagnostic Capture
QuickServer Start-Up Guide Appendix B.2. Taking a FieldServer Diagnostic Capture When there is a problem on-site that cannot easily be resolved, perform a Diagnostic Capture before contacting support. Once the Diagnostic Capture is complete, email it to technical support. The Diagnostic Capture will accelerate diagnosis of the problem. If the FieldServer bios is updated/released on November 2017 or later then the Diagnostic Capture is performed via the gateway’s on-board system. -
Page 29: Appendix B.2.1. Taking A Capture With Older Firmware
QuickServer Start-Up Guide Appendix B.2.1. Taking a Capture with Older Firmware If the FieldServer firmware is from before November 2017, the Diagnostic Capture can be done by downloading the FieldServer Toolbox software but network connections (such as Ethernet and Wi-Fi) cannot be captured (if a network diagnostic is needed take a Wire Shark capture). - Page 30 QuickServer Start-Up Guide Select “Full Diagnostic" from the drop down menu NOTE: If desired, the default capture period can be changed. Click on the Start Diagnostic button Wait for the capture period to finish and the Diagnostic Test Complete window will appear •...
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Page 31: Appendix B.3. Led Functions
QuickServer Start-Up Guide Appendix B.3. LED Functions FS-QS-2XX0 Diagnostic LEDs Description The SS LED will flash once a second to indicate that the bridge is in operation. The SYS ERR LED will go on solid indicating there is a system error. If this occurs, immediately report the related “system error”... -
Page 32: Appendix B.5. Internet Browser Software Support
QuickServer Start-Up Guide Appendix B.5. Internet Browser Software Support The following web browsers are supported: • Chrome Rev. 57 and higher • Firefox Rev. 35 and higher • Microsoft Edge Rev. 41 and higher • Safari Rev. 3 and higher NOTE: Internet Explorer is no longer supported as recommended by Microsoft. -
Page 33: Appendix B.6.1. Change Security Mode
QuickServer Start-Up Guide Appendix B.6.1. Change Security Mode • Click Security in the Navigation panel. Figure 24: FS-GUI Security Setup • Click the Mode desired. 6.2.1 If HTTPS with own trusted TLS certificate is selected, follow instructions in Section • Click the Save button. -
Page 34: Appendix B.6.2. Edit The Certificate Loaded Onto The Fieldserver
QuickServer Start-Up Guide Appendix B.6.2. Edit the Certificate Loaded onto the FieldServer NOTE: A loaded certificate will only be available if the security mode was previously setup as HTTPS with own trusted TLS certificate. • Click Security in the Navigation panel. Figure 25: FS-GUI Security Setup –... -
Page 35: Appendix B.7. Change User Management Settings
QuickServer Start-Up Guide Appendix B.7. Change User Management Settings • From the FS-GUI page, click Setup in the Navigation panel. • Click User Management in the navigation panel. NOTE: If the passwords are lost, the unit can be reset to factory settings to reinstate the default unique password on the label. -
Page 36: Appendix B.7.1.1. Create Users
QuickServer Start-Up Guide Appendix B.7.1.1. Create Users • Click the Create User button. Figure 27: Create User Window • Enter the new User fields: Name, Security Group and Password. User details are hashed and salted NOTE: The password must meet the minimum complexity requirements. An algorithm automatically checks the password entered and notes the level of strength on the top right of the Password text field. -
Page 37: Appendix B.7.1.2. Edit Users
QuickServer Start-Up Guide Appendix B.7.1.2. Edit Users • Click the pencil icon next to the desired user to open the User Edit window. Figure 28: Setup Users • Once the User Edit window opens, change the User Security Group and Password as needed. Figure 29: Edit User Window •... -
Page 38: Appendix B.7.1.3. Delete Users
QuickServer Start-Up Guide Appendix B.7.1.3. Delete Users • Click the trash can icon next to the desired user to delete the entry. Figure 30: Setup Users • When the warning message appears, click Confirm. Figure 31: User Delete Warning Page 38 of 43... -
Page 39: Appendix B.7.2. Change Fieldserver Password
QuickServer Start-Up Guide Appendix B.7.2. Change FieldServer Password • Click the Password tab. Figure 32: FieldServer Password Update via FS-GUI • Change the login password for the FieldServer as needed. NOTE: The password must meet the minimum complexity requirements. An algorithm automatically checks the password entered and notes the level of strength on the top right of the Password text field. -
Page 40: Appendix C Reference
QuickServer Start-Up Guide APPENDIX C REFERENCE Appendix C.1. QuickServer FS-QS-2XX0-XXXX DCC Driver Code BACnet/IP – BACnet MS/TP 0285 JCI Metasys N2– BACnet MS/TP 0309 JCI Metasys N2– BACnet/IP 0122 Modbus RTU – BACnet MS/TP 0367 Modbus RTU – BACnet/IP 0104 Modbus RTU –... -
Page 41: Appendix C.3. Compliance With Ul Regulations
QuickServer Start-Up Guide Appendix C.3. Compliance with UL Regulations For UL compliance, the following instructions must be met when operating QuickServer. • The units shall be powered by listed LPS or Class 2 power supply suited to the expected operating temperature range. •... -
Page 42: Appendix C.5. Specifications
QuickServer Start-Up Guide Appendix C.5. Specifications FS-QS-2XX0-XXXX One 3-pin Phoenix connector with: RS-485/RS-232 (Tx+ / Rx- / gnd) One 3-pin Phoenix connector with: RS-485 (Tx+ / Rx- / gnd) Electrical Connections One 3-pin Phoenix connector with: Power port (+ / - / Frame-gnd) One Ethernet 10/100 BaseT port Input Voltage: 9-30VDC or 24VAC Current draw: 24VAC 0.125A... -
Page 43: Appendix D Limited 2 Year Warranty
QuickServer Start-Up Guide APPENDIX D LIMITED 2 YEAR WARRANTY MSA Safety warrants its products to be free from defects in workmanship or material under normal use and service for two years after date of shipment. MSA Safety will repair or replace any equipment found to be defective during the warranty period.
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