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Summary of Contents for SMC Sierra Monitor FS-IOT-BACX
- Page 1 BACnet IoT Gateway FS-IOT-BACX Start-up Guide APPLICABILITY & EFFECTIVITY Effective for all systems manufactured after May 2018. Document Revision: 1.C T18045...
- Page 2 BACnet IoT Gateway Start-up Guide Technical Support Thank you for purchasing the BACnet IoT Gateway from Sierra Monitor Corporation. Please call us for any technical support needs related to the FieldServer product. Sierra Monitor Corporation 1991 Tarob Court Milpitas, CA 95035 Website: www.sierramonitor.com U.S.
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Page 3: Table Of Contents
BACnet IoT Gateway Start-up Guide TABLE OF CONTENTS BACnet IoT Gateway Description....................... 7 Equipment Setup ..........................8 Physical Dimensions........................8 2.1.1 FS-IOT-BACW Drawing ......................8 2.1.2 FS-IOT-BACC Drawing ......................9 Mounting ............................10 Attaching the Antenna(s) ......................10 FS-IOT-BACC: Inserting the SIM Card ..................11 Installing the BACnet IoT Gateway .................... - Page 4 BACnet IoT Gateway Start-up Guide Appendix C Troubleshooting ........................51 Appendix C.1. Communicating with the BACnet IoT Gateway Over the Network ........51 Appendix C.2. Lost or Incorrect IP Address .................... 52 Appendix C.3. Viewing Diagnostic Information ..................53 Appendix C.4. Checking Wiring and Settings..................53 Appendix C.5.
- Page 5 BACnet IoT Gateway Start-up Guide LIST OF FIGURES Figure 1: BACnet IoT Gateway FS-IOT-BACW Dimensions ................ 8 Figure 2: BACnet IoT Gateway FS-IOT-BACC Dimensions ................. 9 Figure 3: DIN Rail ............................10 Figure 4: Insert SIM Card into the Micro SIM Card Slot – Label Side View (Left) and Top Down View (Right) ..............................
- Page 6 BACnet IoT Gateway Start-up Guide Figure 56: SMC Cloud Connection Problems Message ................44 Figure 57: SMC Cloud Registration Page ....................45 Figure 58: Device Registered for SMC Cloud ..................... 46 Figure 59: SMC Cloud Login Page ......................47 Figure 60: SMC Cloud Landing Page ......................47 Figure 61: Specifications ..........................
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Page 7: Bacnet Iot Gateway Description
BACnet IoT Gateway Start-up Guide BACNET IOT GATEWAY DESCRIPTION The BACnet IoT Gateway provides a connection from BACnet devices and networks to the cloud. This is achieved via a discovery tool built into the hardware for any BACnet/IP or BACnet MS/TP network without any additional dongles or installations needed. -
Page 8: Equipment Setup
BACnet IoT Gateway Start-up Guide EQUIPMENT SETUP Physical Dimensions 2.1.1 FS-IOT-BACW Drawing Power Port Wi-Fi Antenna Socket P1 Serial Port Figure 1: BACnet IoT Gateway FS-IOT-BACW Dimensions Page 8 of 60... -
Page 9: Fs-Iot-Bacc Drawing
BACnet IoT Gateway Start-up Guide 2.1.2 FS-IOT-BACC Drawing Power Port Cellular Antenna Wi-Fi Antenna Socket P1 Serial Port Figure 2: BACnet IoT Gateway FS-IOT-BACC Dimensions Page 9 of 60... -
Page 10: Mounting
BACnet IoT Gateway Start-up Guide Mounting The BACnet IoT Gateway can be mounted using the DIN rail mounting bracket on the back of the unit. Din Rail Bracket Figure 3: DIN Rail Attaching the Antenna(s) Wi-Fi Antenna: If using the FS-IOT-BACW (Wi-Fi) or FS-IOT-BACC (Cellular & Wi-Fi) models, screw in the Wi-Fi antenna to the front of the unit as shown in Figure Cellular Antenna:... -
Page 11: Fs-Iot-Bacc: Inserting The Sim Card
BACnet IoT Gateway Start-up Guide FS-IOT-BACC: Inserting the SIM Card NOTE: A micro 3G SIM card must be purchased from an AT&T, Kore Telematics or Vodafone cellular provider to set up Cellular functionality and create a data plan for the BACnet IoT Gateway. -
Page 12: Installing The Bacnet Iot Gateway
BACnet IoT Gateway Start-up Guide INSTALLING THE BACNET IOT GATEWAY RS-485 3.1.1 Connection P1 Port NOTE: Ensure RS-485 is selected by checking that the number 4 DIP Switch is set to the left side. Connect to the 3-pin connector as shown below. TX+ RX- GND Figure 5: RS-485 R2 Connection Port The following Baud Rates are supported on the P1 Port:... -
Page 13: 10/100 Ethernet Connection Port
BACnet IoT Gateway Start-up Guide 10/100 Ethernet Connection Port Ethernet Port Figure 6: Ethernet Connection The Ethernet Port is used both for BACnet/IP communications and for configuring the BACnet IoT Gateway via the Web App. To connect the BACnet IoT Gateway, either connect the PC to the Gateway’s Ethernet port or connect the Gateway and PC to an Ethernet switch. -
Page 14: Operation
BACnet IoT Gateway Start-up Guide OPERATION Power up the Device Apply power to the device. Ensure that the power supply used complies with the specifications provided. Ensure that the cable is grounded using the FG or “Frame GND” terminal. The BACnet IoT Gateway is powered by 12-24V DC. -
Page 15: Connecting To The Bacnet Iot Gateway
BACnet IoT Gateway Start-up Guide CONNECTING TO THE BACNET IOT GATEWAY The FieldServer Toolbox Application can be used to discover and connect to the BACnet IoT Gateway on a local area network. To manually connect to the BACnet IoT Gateway using the Toolbox, click on the plus icon ( ) and enter the IP Address, or enter the Internet IP Address into a web browser. -
Page 16: Connect Using A Web Browser
BACnet IoT Gateway Start-up Guide Connect Using a Web Browser • Open a Web Browser and input the BACnet IoT Gateway’s IP Address. The Default IP Address of the BACnet IoT Gateway is 192.168.1.24, Subnet Mask is 255.255.255.0. • If the PC and the BACnet IoT Gateway are on different IP Networks, assign a Static IP Address to the PC on the 192.168.2.X network. -
Page 17: Logging Into Bacnet Iot Gateway
BACnet IoT Gateway Start-up Guide Logging into BACnet IoT Gateway • Click the orange “Login” button and enter user name and password informaiton into the Login Window. NOTE: The default user name is “admin” and default password is “admin”. Figure 10: Login Window •... -
Page 18: Change Password
BACnet IoT Gateway Start-up Guide 5.3.1 Change Password • Once logged in, click on the profile dropdown menu ( ) in the top right corner of any page. • Then click on Settings ( ) to open the Profile Settings window. Figure 12: Profile Settings Window •... -
Page 19: Figure 14: Select User
BACnet IoT Gateway Start-up Guide NOTE: Only administrators are able to see and edit the Manage User fields. • To edit a user entry, select a specific user from the dropdown menu. Figure 14: Select User • This opens up multiple fields that allow editing of user information. Figure 15: Edit User Information •... -
Page 20: Configuring The Bacnet Iot Gateway
BACnet IoT Gateway Start-up Guide CONFIGURING THE BACNET IOT GATEWAY Settings By default, the BACnet IoT Gateway will open up on the BACnet Explorer page (Figure 11). Navigate to the settings by clicking on the Settings button, found along the left side of the page. The BACnet IoT Gateway settings are split up into three types: Local Settings, Remote Settings and Network Settings. -
Page 21: Figure 18: Network Settings - Wi-Fi Client, Wi-Fi Ap, And Cellular Settings
BACnet IoT Gateway Start-up Guide Scroll down to view and edit the Wi-Fi Client, Wi-Fi Access Point, and Cellular Settings. Figure 18: Network Settings – Wi-Fi Client, Wi-Fi AP, and Cellular Settings NOTE: Cellular Settings are only available on FS-IOT-BACC models. Page 21 of 60... -
Page 22: Local Settings - Bacnet
BACnet IoT Gateway Start-up Guide 6.1.2 Local Settings – BACnet Enter the fields for the settings described below as needed: Figure 19: Connection Settings Parameter Definition All Connections The BACnet network number for the connection. Legal values are 1-65534. Each network number must be unique across the entire BACnet internetwork. Network Number The Internal Network Number is used for internal BACnet traffic and has to be unique across the BACnet network. -
Page 23: Remote Settings - Foreign Device Registration For Bbmd Support
BACnet IoT Gateway Start-up Guide 6.1.3 Remote Settings – Foreign Device Registration for BBMD Support The BACnet IoT Gateway uses “Foreign Device Registration” or “FDR” to communicate to BACnet/IP devices on another network. Follow the instructions below to enable FDR between the BACnet IoT Gateway and a remote network: •... -
Page 24: Using The Bacnet Iot Gateway
BACnet IoT Gateway Start-up Guide USING THE BACNET IOT GATEWAY Sections 7.1 – 7.4 represent each of the first four tabs that appear across the left side of the page once logged into the BACnet IoT Gateway and describe their functions. BACnet Explorer Click on the BACnet Explorer tab on the left side of the page to open the BACnet Explorer page. -
Page 25: Discover The Device List
BACnet IoT Gateway Start-up Guide 7.1.1 Discover the Device List • To discover the devices connected to the same subnet as the BACnet IoT Gateway, click the Discover button (binocular icon). • This will open the Discovery window, click the checkboxes next to the desired discovery settings and click Discover to start the search. -
Page 26: View Device Details And Explore Points/Parameters
BACnet IoT Gateway Start-up Guide 7.1.2 View Device Details and Explore Points/Parameters • To view the device details, click the blue plus sign ( ) next to the desired device in the list. This will show only some of the device properties for the selected aspect of a device Figure 26: Device Sub-items •... -
Page 27: Figure 28: Simplified Device Details
BACnet IoT Gateway Start-up Guide • Click on one of the device details. Figure 28: Simplified Device Details • Then click on the Explore button that appears or double-click the device object. Figure 29: Additional Device Details A full list of the device details will appear on the right side window. If changes are expected since the last explore, simply press the Refresh button ( ) that appears to right of individual properties to refresh the value. -
Page 28: Explore All Of A Device's Points - Deep Explore
BACnet IoT Gateway Start-up Guide 7.1.3 Explore All of a Device’s Points – Deep Explore • To explore all device objects under a specific device with one search, click the desired device to highlight it. • Then click the three white dots ( ) that appear to the right of the highlighted device to open a dropdown menu. -
Page 29: Checking Device Information - Device Info
BACnet IoT Gateway Start-up Guide 7.1.4 Checking Device Information – Device Info • To check a device’s properties/information, click the desired device to highlight it. • Then click the three white dots ( ) that appear to the right of the highlighted device to open a dropdown menu. -
Page 30: Edit The Present Value Field
BACnet IoT Gateway Start-up Guide 7.1.5 Edit the Present Value Field The only recommended field to edit via BACnet IoT Gateway is the device’s present value field. NOTE: Other BACnet properties are editable (such as object name, object description, etc.); however, this is not recommended because the BACnet IoT Gateway is not a Building Management System (BMS). -
Page 31: Figure 32: Updated Present Value
BACnet IoT Gateway Start-up Guide • Enter the appropriate change and click the Write button. The window will close. When the BACnet Explorer page appears, the present value will be changed as specified. Figure 32: Updated Present Value Page 31 of 60... -
Page 32: Monitor View
BACnet IoT Gateway Start-up Guide Monitor View 7.2.1 Set Devices to Track Before using the Monitor View page, device properties must be selected to be monitored for analysis and testing in the BACnet Explorer page. To do so follow the instructions below: •... -
Page 33: Logging Data
BACnet IoT Gateway Start-up Guide 7.2.2 Logging Data • To log data for Historian, Event Log and SMC Cloud, click the checkbox under the Log column. Figure 35: Monitor View Showing Tracked Device Properties • Click on the graph icon ( ) to the right of the listed data elements to open the Data Logging window. -
Page 34: Figure 39: Settings Window
BACnet IoT Gateway Start-up Guide • Figure 35) to To change the poll interval of a device, click the Settings button (see open the Settings window. Figure 39: Settings Window • Click the Edit icon to open the Edit Poll Interval window. Figure 40: Edit Poll Interval Window •... -
Page 35: Historian
BACnet IoT Gateway Start-up Guide Historian NOTE: Historian can log up to 8,000 data points. • Click the Historian tab on the left side of the page. Figure 41: Historian Page 7.3.1 Graph Data Logging Information • Click on the Settings button ( ) to select data to graph. -
Page 36: Figure 43: Confirm Clear Logs Window
BACnet IoT Gateway Start-up Guide • Click Submit to generate a graph for each element selected. To delete a log, check the boxes next to the properties to delete and click the delete button; then click “Yes” to confirm Figure 43: Confirm Clear Logs Window •... -
Page 37: Figure 45: Selected Portion Of Historian Graph
BACnet IoT Gateway Start-up Guide The full-size version of the graph will populate accordingly. Figure 45: Selected Portion of Historian Graph Any additional edits to the time frame can be adjusted by clicking and dragging the wedge markers on either side of the highlighted portion of the miniature graph. -
Page 38: Creating An Event Log
BACnet IoT Gateway Start-up Guide 7.3.2 Creating an Event Log • To create an event log for a property, click on the Monitor View tab to go to the Monitor View page. Figure 46: Monitor View Device Properties • Click the bell icon ( ) to the right of the property to log and the Event Settings window will open. -
Page 39: Figure 49: Event Settings Window With Added Events
BACnet IoT Gateway Start-up Guide • Repeat this process to create more events as needed. Figure 49: Event Settings Window with Added Events NOTE: Click the Trash icon ( ) to the right of any event to remove it. • Click the “x”... -
Page 40: Event Log
BACnet IoT Gateway Start-up Guide Event Log Click the Event Log tab on the left side of the page to open the Event Logger and view the events that have 7.3.2 been set to track in Section (by time and type with a descriptive message). Figure 51: Event Log Page Showing Added Events Page 40 of 60... -
Page 41: Connecting To The Smc Cloud
BACnet IoT Gateway Start-up Guide CONNECTING TO THE SMC CLOUD User Setup Request an invitation to SMC Cloud from the manufacturer’s support team and follow the instructions below to set up login details: • The “Welcome to FieldPoP” email will appear as shown below. Figure 52: Welcome to FieldPoP Email NOTE: If no SMC Cloud email was received, check the spam/junk folder for an email from notification@fieldpop.io. -
Page 42: Figure 53: Setting User Details
BACnet IoT Gateway Start-up Guide • Click the “Complete Registration” button and fill in user details accordingly. Figure 53: Setting User Details • Fill in the name, phone number and password fields. • Click “Save” to save the user details. •... -
Page 43: Registration Process
BACnet IoT Gateway Start-up Guide Registration Process Once SMC Cloud user credentials have been generated, the BACnet IoT Gateway can be registered onto the SMC Cloud server. • Click on the FieldPoP™ tab on the left-hand side of the screen. Figure 54: BACnet IoT Gateway Landing Page –... -
Page 44: Figure 56: Smc Cloud Connection Problems Message
BACnet IoT Gateway Start-up Guide • If a warning message appears instead of the splash page, follow the suggestion that appears on screen. • If the BACnet IoT Gateway cannot reach the SMC Cloud server, the following message will appear. Figure 56: SMC Cloud Connection Problems Message Follow the directions presented in the warning message and check that the DNS settings are set up with the following Domain Name Server (DNS) settings:... -
Page 45: Figure 57: Smc Cloud Registration Page
BACnet IoT Gateway Start-up Guide • On the registration page, fill in user credentials and all other device information fields for registration of each individual BACnet IoT Gateway in the field. Figure 57: SMC Cloud Registration Page • To input the device location do one of the following: Enter the address in the address field Click the “Get Current Location”... -
Page 46: Figure 58: Device Registered For Smc Cloud
BACnet IoT Gateway Start-up Guide • Once the device has successfully been registered, the following screen will appear listing the device details and additional information auto-populated by the BACnet IoT Gateway. Figure 58: Device Registered for SMC Cloud Page 46 of 60... -
Page 47: Login To Smc Cloud
BACnet IoT Gateway Start-up Guide Login to SMC Cloud After the BACnet IoT Gateway is registered, go to www.fieldpop.io and type in the appropriate login information as per registration credentials. Figure 59: SMC Cloud Login Page If the login password is lost, see the SMC Cloud Start-up Guide for recovery instructions. -
Page 48: Appendix A Specifications
BACnet IoT Gateway Start-up Guide APPENDIX A SPECIFICATIONS FS-IOT-BACW & FS-IOT-BACC One RS-485 +/- ground port One power +/- frame ground port Available Ports One Ethernet 10/100 BaseT port Input Voltage: 12-24V DC BACW Current draw: @ 12V, 240 mA Power Requirements Power Rating: 2.5 Watts BACC Current draw: @ 12V, 670 mA... -
Page 49: Appendix B References
BACnet IoT Gateway Start-up Guide APPENDIX B REFERENCES Appendix B.1. Understanding FDR The BACnet IoT Gateway doesn’t allow FDR, local IP and BACnet MS/TP to co-exist because there is no guarantee that two distinct BACnet networks will have unique Device Instances or Network Numbers. (Unique Device Instances and Network Numbers are a requirement for BACnet to function properly). -
Page 50: Figure 63: Bbmd Scenario 2 - Nat Routing
BACnet IoT Gateway Start-up Guide With NAT Routing, BBMD alone does not work because the Devices cannot reach each other’s IP Addresses even if they know them. The only reachable address is the BBMD itself, so this must also act as a BACnet IoT Gateway to forward traffic to the intended device. -
Page 51: Appendix C Troubleshooting
BACnet IoT Gateway Start-up Guide APPENDIX C TROUBLESHOOTING Appendix C.1. Communicating with the BACnet IoT Gateway Over the Network • Confirm that the network cabling is correct. • Confirm that the computer network card is operational and correctly configured. • Confirm that there is an Ethernet adapter installed in the PC’s Device Manager List, and that it is configured to run the TCP/IP protocol. -
Page 52: Appendix C.2. Lost Or Incorrect Ip Address
BACnet IoT Gateway Start-up Guide Appendix C.2. Lost or Incorrect IP Address • Ensure that FieldServer Toolbox is loaded onto the local PC. Otherwise, download the FieldServer-Toolbox.zip via the Sierra Monitor website’s Software Downloads. • Extract the executable file and complete the installation. Ethernet Port Figure 64: Ethernet Port Location •... -
Page 53: Appendix C.3. Viewing Diagnostic Information
BACnet IoT Gateway Start-up Guide Appendix C.3. Viewing Diagnostic Information • Type the IP Address of the BACnet IoT Gateway into the web browser or use the FieldServer Toolbox to connect to the BACnet IoT Gateway. • Click on the blue “Diagnostics” text at the bottom of the page, next to the SMC copyright. •... -
Page 54: Appendix C.5. Led Diagnostics For Communications Between Bacnet Iot Gateway And Devices
BACnet IoT Gateway Start-up Guide Appendix C.5. LED Diagnostics for Communications Between BACnet IoT Gateway and Devices See the diagram below for LED locations to BACnet IoT Gateway. Diagnostic LEDs Description The SPL LED will light if the unit is not getting a response from one or more of the configured devices. The SYS ERR LED will go on solid indicating there is a system error on unit. -
Page 55: Appendix C.6. Before Contacting Technical Support Take A Diagnostic Capture
BACnet IoT Gateway Start-up Guide Appendix C.6. Before Contacting Technical Support Take a Diagnostic Capture When a problem occurs that cannot be resolved with regular troubleshooting, take a log via the FieldServer FS-GUI. Send this log together with a detailed description of the problem to support@sierramonitor.com for evaluation. -
Page 56: Appendix C.7. Updating Firmware
BACnet IoT Gateway Start-up Guide Appendix C.7. Updating Firmware To load a new version of the firmware, follow these instructions: 1. Extract and save the new file onto the local PC. 2. Open a web browser and type the IP Address of the FieldServer in the address bar. NOTE: Default IP Address is 192.168.1.24. -
Page 57: Appendix C.8. Securing Bacnet Iot Gateway With Passwords
BACnet IoT Gateway Start-up Guide Appendix C.8. Securing BACnet IoT Gateway with Passwords Access to the BACnet IoT Gateway can be restricted by enabling a password on the FS-GUI Passwords page – click Setup and then Passwords in the navigation panel. There are 2 access levels defined by 2 account names: Admin and User. -
Page 58: Appendix C.9. Kaspersky Endpoint Security 10
BACnet IoT Gateway Start-up Guide Appendix C.9. Kaspersky Endpoint Security 10 If Kaspersky Endpoint Security 10 is installed on the user’s PC, the software needs to be modified to allow the PC to register bridges on SMC Cloud. NOTE: This problem is specific to KES10, Kaspersky 2017 does not have this problem. To fix the problem, the BACnet IoT Gateway (http://192.168.100.85/* in Figure 70) must be set as a trusted... -
Page 59: Appendix C.10. Wi-Fi And Cellular Signal Strength
BACnet IoT Gateway Start-up Guide Appendix C.10. Wi-Fi and Cellular Signal Strength Wi-Fi Cellular <60dBm – Excellent < 60dBm – Excellent <70dBm – Very good <70dBm – Very good <80dBm – Good <80dBm – Good >80dBm – Weak <90dBm – Weak >90dBm –... -
Page 60: Appendix D Limited 2 Year Warranty
BACnet IoT Gateway Start-up Guide APPENDIX D LIMITED 2 YEAR WARRANTY Sierra Monitor Corporation warrants its products to be free from defects in workmanship or material under normal use and service for two years after date of shipment. Sierra Monitor Corporation will repair or replace any equipment found to be defective during the warranty period.
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