Question: Why doesn't the CD-ROM drive open?
•
Confirm the computer is turned on.
•
After turning off the computer, insert a fine rod such as the end of a paper clip
into the CD tray eject hole on the CD-ROM drive unit. For the location of the
hole, see the section Using CD.
Question: If the message requiring Windows 98 CD-ROM appears?
•
Type C:\WINDOWS\OPTIONS\CABS in Copy files from: dialog box.
Trouble with Keyboard/Glide Pad
Question: Why doesn't the keyboard or the glide pad function?
•
Perform a software reset by pressing Ctrl+Alt+Delete.
•
If you cannot perform a software reset, slide the power switch for more than four
seconds to turn off the system. Five seconds later, turn the computer on.
•
If you still cannot turn off the system with the power switch, press the reset
switch on the bottom of your computer to turn off the system (refer to page 2-3).
Five seconds later, turn on the computer by pressing the power switch.
Question: Why doesn't the glide pad function correctly?
•
Confirm the surface of the glide pad is completely dry and free from dirt and
grease.
•
Confirm the item Pointing Device in the Advanced menu of the Setup Utility is
enabled.
Trouble with Peripherals
Question: Why don't expansion or peripheral devices function?
•
Confirm they are correctly connected to your computer.
•
Confirm drivers necessary for operating ports on the devices are installed.
•
There may not be a free IRQ (Interrupt). Free up an IRQ from a built-in device.
Question: Why can't I print?
Troubleshooting T-5