My Letters Are Connecting Together When I Write; Touch Not Working Properly In Multi Window (6075, 6065-V2, 8075, And 8065- V2 Only); When Touching The One Display In A Dual Display Configuration It Controls The Wrong Display; Touch Works But Stops Reacting Isn't When I Try To Calibrate - Smarttech Smart 6000 Series Master Troubleshooting Manual

M T
ASTER ROUBLESHOOTING
4.9.2. If you are not directly connected with the USB or video, remove any
intermediary devices in line and connect directly from the panel to your source
device
4.9.3. Try restarting your computer
4.9.4. Close all background applications that are not required. You may have
something that is slowing down your system.
4.9.5. Ensure your Hard Drive is not full, and you have sufficient RAM to handle all the
tasks you are trying to run
4.10. 4.10.

My letters are connecting together when I write

My letters are connecting together when I write
4.10. 4.10. My letters are connecting together when I write My letters are connecting together when I write
4.10.1. This is typically related to the speed at which you write and how far you pull the
pen off the surface of the IFP when writing between letters. It is recommended
that you try to adjust your handwriting to compensate for this
4.11. 4.11. 4.11. 4.11. Touch not working properly in Multi Window (6075, 6065 Touch not working properly in Multi Window (6075 Touch not working properly in Multi Window (6075 Touch not working properly in Multi Window (6075
8065- - - - V2 8065 V2 Only) Only)
8065 8065 V2 V2 Only) Only)
4.11.1. Touch will not work in Multi-Window. It is not a feature of this panel.
4.12. 4.12. 4.12. 4.12. When touching the one display in a dual display configuration it controls When touching the one display in a dual display configuration When touching the one display in a dual display configuration When touching the one display in a dual display configuration
the wrong Display the wrong Display
the wrong Display the wrong Display
4.12.1. If you have a computer connected and are running in an extended display
mode (one large 'desktop'), or have multiple SMARTBoards, try an Orient. Ensure
that the orientation screen is on the board you wish to setup by pressing the
spacebar on your keyboard. Orient is found in the SMART Settings
4.13. 4.13. 4.13. 4.13.

Touch works but stops reacting isn't when I try to calibrate

Touch works but stops reacting isn't when I try to calibrate Touch works but stops reacting isn't when I try to calibrate Touch works but stops reacting isn't when I try to calibrate
4.13.1. If you have a computer connected and are running in an extended display
mode (one large 'desktop'), or have multiple SMARTBoards, try an Orient. Ensure
that the orientation screen is on the board you wish to setup by pressing the
spacebar on your keyboard. Orient is found in the SMART Settings
4.14. 4.14. 4.14. 4.14.

Can't write in Microsoft Office Programs

Can't write in Microsoft Office Programs Can't write in Microsoft Office Programs Can't write in Microsoft Office Programs
4.14.1. If your version of office does not support pen tools you will be limited to inking
over the Office program window with SMART Ink only. To do so you will need to
be running SMART Drivers and SMART Ink. Go to the downloads page on
smarttech.com if you do not have this software
4.14.2. If your version of office does support Pen tools, and you want to use only the
Microsoft pen tools you can disable SMART Ink on that program by clicking on the
SMART Ink Pen icon in the top right corner of your screen
4.14.3. If you do not get any inking at all ensure you are running the SMART drivers
and Ink, and refer to the first two sections, 4.1 and 4.2 off this guide.
4.15. 4.15. 4.15. 4.15.

Toolbar is not opening when I pick up the pen

Toolbar is not opening when I pick up the pen Toolbar is not opening when I pick up the pen Toolbar is not opening when I pick up the pen
4.15.1. The pen must be resting in the pen well to be recognized
4.15.2. If you are not running SMART drivers and Ink you will not see the toolbar
16 smarttech.com/kb/171103
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