Audio And Acoustics; No Sound From Panel Speakers; No Sound From External Speakers Plugged Into The Panel - Smarttech Smart 6000 Series Master Troubleshooting Manual

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ASTER ROUBLESHOOTING

3. Audio and Acoustics

3.1. No sound from panel speakers

3.1. 3.1. 3.1. No sound from panel speakers No sound from panel speakers No sound from panel speakers
3.1.1. Check that mute and volume settings are set as expected
3.1.2. On the 8070-G4 panels, there is an external/internal speaker switch on the rear of
the panel; otherwise the settings are On Screen Display based.
3.1.3. Make sure all sources are mapped through the PC and into the SMARTBoard
correctly. By right clicking the speaker icon and selecting 'Playback Devices' you
have access to the input audio path setup. First ensure the SMART board is set as
the Default Device, this is done by right clicking it's icon and selecting the option
3.1.4. Note that HDMI, analog, and USB connections are typically available and may
require additional setup. Also note the OSD settings on your IFP will give
additional mapping options on G4 and earlier display – check that the video
source is associated to the USB source you want. G5 will give the option to switch
between HDMI or USB only.
Please refer to the user guide for your specific panel for USB mapping
information.
3.1.5. Further to ensuring proper mapping, volume settings must also be confirmed.
There is a volume setting on the PC, the IFP, and in some cases the application
itself. Set any PC or Application volume to approximately 80% with the IFP being
the final control. This will also help with overall acoustical performance.
3.1.6. Check all connections. RCA cables in particular can look fully engaged and still
not be
3.1.7. On the 8070-G4 panels, there is an external/internal speaker switch on the rear of
the panel; otherwise the settings are On Screen Display based to enable or
disable speakers in models where available
3.1.8. Note that there is no USB audio support in the 75-G5, and 65V2-G5 series
3.2. No sound from external 3.2.

No sound from external speakers plugged into the panel

3.2. 3.2. No sound from external No sound from external
3.2.1. Check that mute and volume settings are set as expected
3.2.2. Make sure all sources are mapped through the PC and into the SMARTBoard
correctly. By right clicking the speaker icon and selecting 'Playback Devices' you
have access to the input audio path setup. First ensure the SMART board is set as
the Default Device, this is done by right clicking it's icon and selecting the option
3.2.3. Note that HDMI, analog, and USB connections are typically available and may
require additional setup. Also note the OSD settings on your IFP will give
additional mapping options on G4 and earlier display – check that the video
source is associated to the USB source you want. G5 will give the option to switch
between HDMI or USB only.
3.2.4. Further to ensuring proper mapping, volume settings must also be confirmed.
There is a volume setting on the PC, the IFP, and in some cases the application
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G 6000/8000 G3/G4/G5 I
UIDE FOR
speakers plugged into the panel
speakers plugged into the panel speakers plugged into the panel
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NTERACTIVE LAT ANELS