GENERAL INFORMATION
INTRODUCTION
Thank you for purchasing a SureShade
Invented by boaters for boaters, SureShade is the new standard for shade on boats. Our automated or manual
retractable shade systems are featured on over 50 boat brands as factory or aftermarket installations.
SureShade is the only U.S.-made telescoping marine sunshade on the market, with patents in the U.S., Canada, Europe
and China. SureShade is committed to improving sun safety on boats with shade systems that give boaters more sun
protection... where and when they need it.
MODEL AND SERIAL NUMBER TAG LOCATION
Your shade system is identified by the serial number located on the control box. Please do not remove this label.
The canvas is identified by the white tag sewn into the canvas. Please do not remove this label.
CONTACT INFORMATION
CUSTOMER SUPPORT
We take pride in offering an unprecedented level of customer service to our boat builders, dealers and — most
importantly — the boaters who use our sunshade systems.
Whether you purchased your sunshade system as a factory-install option, an aftermarket installation through your local
boat dealer or directly from us, you can have confidence in continued customer service resources from SureShade.
Should you require assistance with your SureShade installation, our technical experts are available from
9am - 5pm EST Monday through Friday via email at service@sureshade.com, or call us at 877-333-8323.
Further customer resources and information can be found on our website at:
https://www.sureshade.com/service/
SURESHADE LIMITED PRODUCT WARRANTY STATEMENT
SureShade provides the following Limited Warranty of its electric and manual sunshade awning systems.
SureShade warrants that the shade framework — which consists of the actuator drive assemblies, crossbars, roller
assembly, mounts and in the case of an electric shade, the motors, controller and wire that connects the actuators to
the controller — will be free from material defects and workmanship and will repair or replace, at its sole discretion,
any inoperable components that are reported within 3 years from the date of shade sale to original purchaser — boat
builder, dealer or private boat owner.
SureShade will also replace, at its sole discretion, the canvas component of the shade system (electric or manual)
when reported defective within one year from the date of canvas manufacture as indicated on the white manufacturer
tag attached to the canvas (tag must remain attached for warranty purposes).
Exclusions to this limited warranty are as follows:
•
Damage resulting from abuse, misuse, neglect, improper installation, improper operation, improper
maintenance, attempted repair efforts resulting in further damage, power surges, underpowering or forcing
operation in low voltage situations, improper stowage for ground transportation, inclement weather or other act
of nature.
sureshade.com
877-333-8323
retractable shade for your boat.
®
4
CCD-0003846
Rev: 08.11.20
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