VTech mi6877 User Manual page 50

Troubleshooting
Problem Suggestion
I get noise, static, • Other cordless phones and 802 .   wireless routers that are used for home computer networks
or weak signal even
when I'm near the
telephone base .
• Other electronic products can cause interference with your cordless phone . Try installing
• Microwaves operate on the same frequency as your phone . It is normal to experience static
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge
• Relocate your phone to a higher location . The phone will likely get better reception not installed
• If the other phones in your home are having the issue, the problem is in your wiring or local
I hear other calls while • Disconnect your telephone base from the telephone jack, and plug in a regular telephone . If
using my phone .
both use internal radios to communicate . The radios may interfere with one another . You can
improve the performance of your cordless phones and your router by:
a . positioning your new phone as far away as possible from any other existing cordless
telephone system that is already installed in your home to avoid the two systems interfering
with each other .
b . positioning your telephone base as far as possible from your router, computer or any other
computer devices .
c . selecting channels four through 0 for your router (refer to your router's user manual for
more information) .
your phone as far away from these types of electronic devices as possible: wireless routers,
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and other cordless phones .
on your phone while the microwave is running . Do not install this phone in the same outlet or
near the microwave .
protector) into a different location . If this solves the problem, re-locate your phone or modem
farther apart from one another, or use a different surge protector .
in a low area .
service . Contact your local telephone company (charges may apply . )
you still hear other calls, the problem is probably in your wiring or local service . Call your local
telephone company .
www.vtechphones.com 49