VTech mi6877 User Manual page 49

Troubleshooting
Problem
UNABLE TO CALL
TRY AGAIN displays
on my handset .
The battery does not
hold a charge .
If you subscribe to DSL
service
48
Suggestion
• Move the handset closer to the telephone base . You might have moved out of range .
• If the handset is in its telephone base and the charging light does not light, refer to the charge
light is off in this troubleshooting guide .
• Reset the telephone base . Unplug the unit's electrical power . Wait for 5 seconds then plug it
back in . Allow up to one minute for the handset and telephone base to reset .
• Other electronic products can cause interference with your cordless phone . Try installing
your phone as far away from these types of electronic devices as possible: wireless routers,
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and other cordless phones .
• Charge the battery in the handset for 6 hours . For optimum daily performance, return the
handset to its telephone base when not in use .
• You may need to purchase a new battery, please refer to the Batteries section of this user's
manual .
• Your phone might be malfunctioning . Please refer to the Warranty section of this user's manual
for further instruction .
If you hear noise during conversations and/or your caller ID features aren't functioning properly,
install a noise filter to the telephone line between the telephone base and the telephone line jack.
Contact your DSL provider to obtain a noise filter.
www.vtechphones.com