VTech ia5865 User Manual page 48

Troubleshooting
Problem Suggestion
My caller ID features
are not working
properly
The system does not
receive caller ID or
the system does not
display caller ID during
call waiting
• Caller ID is a subscription service You must subscribe to this service from your local telephone
company for this feature to work on your telephone
• The caller may not be calling from an area which supports caller ID
• Both you and the caller's telephone companies must use equipment which are compatible with
caller ID service
• If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone
base and the telephone line jack. Contact your DSL service provider for filter information.
• Make sure you subscribe to caller ID with call waiting features services provided by the local
telephone company
• The caller may not be calling from an area which supports caller ID
• Both you and the caller's telephone companies must use equipment which are compatible with
caller ID service
• If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone
base and the telephone line jack. Contact your DSL service provider for filter information.
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