VTech 3864-01 User Manual
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VTech 3864-01 User Manual

VTech 3864-01 User Manual

User manual
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Getting started . . . . . . . . . . . . . . . . . . . . . . 4
Before .you .begin . . . . . . . . . . . . . . . . . . . . . 4
Parts .checklist . . . . . . . . . . . . . . . . . . . . .4
Installation . . . . . . . . . . . . . . . . . . . . . . . . . .5
Choose .a .location . . . . . . . . . . . . . . . . . . .5
Install .handset .battery . . . . . . . . . . . . . . . . .5
Wall .mounting . . . . . . . . . . . . . . . . . . . . .7
Desk/table .installation . . . . . . . . . . . . . . . . .7
Charge .the .handset .battery . . . . . . . . . . . . . .8
Set .language . . . . . . . . . . . . . . . . . . . . . . . 8
Check .for .dial .tone . . . . . . . . . . . . . . . . . . . 8
Set .dial .mode . . . . . . . . . . . . . . . . . . . . . . 8
Set .handset .date .and .time . . . . . . . . . . . . . . . 9
If .you .subscribe .to .DSL .service . . . . . . . . . . . 0
Belt .clip . . . . . . . . . . . . . . . . . . . . . . . . 0
Basic operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Telephone .operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Handset .operation . . . . . . . . . . . . . . . . . . 
Base .operation . . . . . . . . . . . . . . . . . . . . 2
Temporary .tone .dialing . . . . . . . . . . . . . . . . 2
Message .waiting . . . . . . . . . . . . . . . . . . . 2
Clear .message .waiting .alert . . . . . . . . . . . . . 3
Call .transfer . . . . . . . . . . . . . . . . . . . . . . 3
Headset .jack . . . . . . . . . . . . . . . . . . . . . 4
Operating .range . . . . . . . . . . . . . . . . . . . 4
Display .screen .messages . . . . . . . . . . . . . . 5
Speed .dial . . . . . . . . . . . . . . . . . . . . . . . . 6
Store .a .speed .dial .entry . . . . . . . . . . . . . . . 6
Edit .a .speed .dial .entry . . . . . . . . . . . . . . . . 7
Delete .a .speed .dial .entry . . . . . . . . . . . . . . . 8
Dial .a .speed .dial .number . . . . . . . . . . . . . . . 8
Reassign .locations .in .speed .dial . . . . . . . . . . . 8
Directory . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Store .a .directory .entry . . . . . . . . . . . . . . . . 9
Edit .a .directory .entry . . . . . . . . . . . . . . . . . 9
Delete .a .directory .entry . . . . . . . . . . . . . . . . 20
Dial .from .the .directory . . . . . . . . . . . . . . . . 2
Caller .ID . . . . . . . . . . . . . . . . . . . . . . . . . 22
About .call .history .(caller .ID) . . . . . . . . . . . . . 23
Review .call .history . . . . . . . . . . . . . . . . . . 23
Delete .records .from .call .history . . . . . . . . . . . 24
Dial .a .displayed .number . . . . . . . . . . . . . . . 24
Display .screen .messages . . . . . . . . . . . . . . 25
Audible .indicators . . . . . . . . . . . . . . . . . . . 26
Setting .the .clock . . . . . . . . . . . . . . . . . . . 26
About .announcements . . . . . . . . . . . . . . . . 26
Record .your .announcement . . . . . . . . . . . . . 27
Set .up .your .answering .system . . . . . . . . . . . . 28
Feature .summary . . . . . . . . . . . . . . . . . . . 28
Call .screening/intercept . . . . . . . . . . . . . . . 30
Record .a .memo . . . . . . . . . . . . . . . . . . . 30
Window .display . . . . . . . . . . . . . . . . . . . . 3
www.vtechphones.com


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Summary of Contents for VTech 3864-01

  • Page 1: Table Of Contents

    Table of contents Getting started . . . . . . . . . . . . . . . . . . . . . . 4 Edit .a .speed .dial .entry .
  • Page 2 Answering .system .operation .- .remote .access . . . . . . . 32 Connect .with .the .answering .system . . . . . . . . . 32 Voice .menu .
  • Page 3 This .user’s .manual .has .all .the .feature .operation .and .troubleshooting .you .need . to .install .and .operate .your .new .VTech .phone .Please .take .the .time .to .review . thoroughly .to .ensure .proper .installation .of .this .VTech .innovative .and .feature .rich .

  • Page 4: Getting Started

    . www vtechphones com . or . Telephone .line .cord . call . VTech . Communications, . Inc . at . -800-595-95 . In . C a n a d a , . c o n t a c t . V T e c h .

  • Page 5: Installation

    • . . U s e . o n l y . t h e . compartment .cover . provided . VTech .  . . Choose .a .central .location .for . by .pressing .on .the .

  • Page 6: Connect Power And Telephone Line Cords

    Installation Connect power and telephone line cords • . . Install . t he . t elephone . b a s e . a w a y . Modular Standard f r o m . e l e c t r o n i c . equipment .

  • Page 7: Wall Mounting

    Installation Wall mounting Your . phone . base . unit . is . designed . to . mount . on . a . standard . telephone . wall . plate . Wall . mounting . . is .optional .See .position .one .below .for .instructions Desk/table installation To .

  • Page 8: Charge The Handset Battery

    Installation Charge the handset battery Place . t he .handset .in . t he . b ase . o r .charger . N EEDS CHARGING .will .appear .on .the .handset . C harge . • . . If . the . phone . will . the battery for at least 16 hours the first time.

  • Page 9: Set Handset Date And Time

    Installation Set handset date and time . If .you .subscribe .to .caller ID service, the date and time will be set automatically with the first incoming • . . In . the . event . of . a . call .If .you .do .not .have .caller .ID .service, .you .can .set .the .date .and .time .manually: power .

  • Page 10: If You Subscribe To Dsl Service

    Installation If you subscribe to DSL service: If . y ou . h ear . n oise . d uring . c onversations . a nd/or . y our . c aller . I D . f eatures . a ren’t . f unctioning . p roperly, . i nstall . a noise filter to the telephone line between the base unit and the telephone line jack.

  • Page 11: Telephone Operation

    Telephone operation Handset operation 1. Make a call • . . While .entering .names .or . Press .PHONE, .then .dial .the . numbers .into .memory, . number press .to .delete .last . -OR- character .entered /DIR Dial .the .number .(use . to .backspace .and .make .

  • Page 12: Temporary Tone Dialing

    Telephone operation Base operation 11. CHARGE/IN USE • . . Flashes .in .unison .with .an .incoming .call’s .ringing • . . Flashes . s lowly . w hen . t he . h andset . i s . i n . u se, . o r . t he . a nswering . system .is .answering .a .call •...

  • Page 13: Clear Message Waiting Alert

    Telephone operation When .you .have .a .message .waiting, .the .handset .will .display: • . Only . one . handset . MESSAGE WAITING can .be .on .a .call .at .a . time . For . example, . 5/01 5:40PM if . HS . is . on . a . call . and .

  • Page 14: Headset Jack

    You .can .use .this .telephone .handsfree . This .cordless .telephone .operates .within .the .maximum . when .you .install .any .VTech .2 5 .mm . power .allowed .by .the .Federal . . • . . T o . p u r c h a s e . a .

  • Page 15: Display Screen Messages

    Telephone operation Display screen messages Screen displays: When: ** RINGING ** There .is .a .call .coming .in CONNECTING... The .handset .is .waiting .for .dial .tone PHONE ON The .handset .is .in .use ** PAGING ** The .base .is .paging .the .handset . BATTERY LOW The .battery .needs .to .be .recharged The .handset .is .changing .to .another .of .the .

  • Page 16: Speed Dial

    Speed dial Your .phone .can .store .up .to .nine .telephone .numbers .with .names .(up .to .5 .characters .and .24 .digits .in . each . l ocation) . i n . t he . s peed . d ial . m emory . l ocations . y ou . a ssign . ( numbered .  . t hrough . 9 ) . i n . e ach . h andset . These .numbers .can .be .dialed .with .two .button .presses .You .can .also .store .telephone .numbers .with .

  • Page 17: Edit A Speed Dial Entry

    Speed dial 5 . .After .you .enter .the .name, .press .SELECT .or .PROG. .The .screen .displays .ENTER NUMBER 6 . . . E nter .the .telephone .number .Use . . .to .backspace .and .make .corrections .Press .REDIAL/PAUSE . •...

  • Page 18: Delete A Speed Dial Entry

    Speed dial Delete a speed dial entry  . . .Press .and hold .the .speed .dial .location .key .(-9) .of .the .entry .you .wish .to .delete 2 . . .When .the .screen .displays .the .entry .you .want .to .delete, .press .SELECT .Then .press . .or . .until . ERASE flashes.

  • Page 19: Directory

    Directory Your .phone can .store .20 .(including .the .nine .speed .dial .entries) .telephone .numbers .with .names .(up .to . 5 .characters .for .the .name .and .24 .digits .for .the .number .in .each .location) .in .the .handset • . Press .OFF .at .any . Store a directory entry time .

  • Page 20: Delete A Directory Entry

    Directory 3 . . W hen . t he . s creen . d isplays . t he . e ntry . y ou . w ant . t o . e dit, . p ress SELECT . T hen . p ress . . o r . . u ntil . E DIT . flashes.

  • Page 21: Move .A .Directory .Entry .To .Speed .Dial

    Directory 6 . .Press .SELECT. You’ll hear a confirmation beep. Move a directory entry into speed dial  . . . P ress . .The .screen .displays .DIRECTORY 2 . . . P ress . .or . .to .scroll .alphabetically .through .entries .stored .in .directory . —...

  • Page 22: Caller Id

    Caller ID Your .phone .has .a .caller .ID .(CID) .with .call .waiting .feature .that .works .with .service .from .your .local . phone .service .provider .Caller .ID .with .call .waiting .lets .you .see .who’s .calling .before .you .answer .the . phone, .even .when .you’re .on .another .call You .may .need .to .change .your .phone .service .to .use .this .feature .Contact .your .phone .service .

  • Page 23: About Call History (Caller Id)

    • . . If . you . answer . Caller’s name a . c a l l . b e f o r e . VTech This party has called the . information . more than once.

  • Page 24: Delete Records From Call History

    Caller ID Delete records from call history Delete a specific call: • . . Caller . I D . n umbers .  . .Locate .the .record .you .want .to .delete .from .call .history may . appear . with . 2 .

  • Page 25: Display Screen Messages

    Caller ID 2 . . . . I f . y ou . w ish . t o . c hange . h ow . t he . n umber . i s . s tored, . p ress . # .

  • Page 26: Answering System Operation At The Base

    Answering system operation at the base Audible indicators Your phone telephone system gives you voice prompts for feature operations and voice confirmations • . The . time . will . be . when .you .press .a .button .or .complete .an .operation set .

  • Page 27: Record Your Announcement

    Answering system operation at the base • . . By .setting .announce .only .to .on .or .off, .you .decide .which .announcement .your .callers .will .hear .when . the .system .answers .a .call .(the .system .comes .set .for .normal .answering, .with .announce .only .turned . off) .

  • Page 28: Set .Up .Your .Answering .System

    Answering system operation at the base Setting up your answering system You can set up one feature at a time, or you can set up the first feature and then move on to set up • . To . advance . the . the .other .features .in .sequence r e m o t e .

  • Page 29: Listen To, Save & Delete Messages

    Answering system operation at the base “Base ringer. To change the setting press CHANGE.” . Turn .the .base .ringer .on .or .off On* . • . . Y o u . c a n . e x i t . f e a t u r e .

  • Page 30: Call Screening/Intercept

    Answering system operation at the base Press . to . repeat . a . message; . Message .Window hold .to .back .up .and .play .the . previous .message Delete Messages Press .to .skip .to .the .next . • . . To .delete .a .message, .press . message;...

  • Page 31: Window Display

    Answering system operation at the base Window display: When: No .messages Total .number .of .messages, .or .message .number .during . 1-98 message .playback Memory .is .full, .or .total .number .of .messages .is .99 0-99 <--> F Duration . o f . a nnouncement . o r . m emo . r ecording . ( maximum . to .

  • Page 32: Answering System Operation - Remote Access

    Answering system operation - remote access Connect with the answering system You .can .access .many .features .of .this .system .remotely .from .a .touch .tone .phone  . Dial .your .telephone .number 2 . When .the .system .answers, .enter .your .remote .access .code .(preset .to .19) .The .system .beeps .once . and .then .announces .the .number .of .new .messages 3 .
  • Page 33 Answering system operation - remote access Function: Command: Delete .message Press .3 .while .message .is .playing .Press .3 3 .to .delete .all .old . • . I f . n o . k e y . i s . pressed .

  • Page 34: Batteries

    Batteries Battery care and performance: After .your .battery .is .fully .charged, .you .can .expect .the .following .performance: • . . If . you . repeatedly . Operation Operating time get . a . low . battery . indicator, . even . While .in .use .(talking) up .to .5 .hours a f t e r .

  • Page 35: Additional Information

    If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying .these .suggestions, .call .VTech .Communications .at .-800-595-95 .In .Canada, .call .VTech .Telecommunications . Canada .Ltd .at .-800-267-7377...
  • Page 36 Troubleshooting Problem Suggestion I .cannot .dial .out • . . Make .sure .you .have .a .dial tone before dialing. The handset may take a second or two to find the .base .and .produce .a .dial .tone .This .is .normal .Wait .an .extra .second .before .dialing •...
  • Page 37 Troubleshooting Problem Suggestion CAN’T CONNECT • . Only . o ne . h andset . o f . y our . p hone . s ystem . c an . b e . i n . u se . ( off . h ook) . a t . a . t ime . F or . e xample, . i f . H S . displays .on .my .
  • Page 38 Troubleshooting Problem Suggestion I .get .noise, .static, . • . . Press .the .CHAN .button .while .on .a .call .until .the .interference .has .been .eliminated or .weak .signal .even . • . . . Other .electronic .products .can .cause .interference .with .your .cordless .phone .Try .installing .your . when .I’m .near .the .
  • Page 39 Troubleshooting Problem Suggestion My .handset .does .not . • . . . Make . s ure . y ou . h ave . t he . r inger . a ctivated . R efer . t o . t he . s ection(s) . o n . r inger . s election . i n . t his . u ser’s . ring .when .I .receive .
  • Page 40 Troubleshooting Problem Suggestion My .calls .fade .or .cut .in . • . . Press .the .CHAN .button .while .on .a .call .until .the .interference .has .been .eliminated and .out .while .I’m .using . • . . . Other .electronic .products .can .cause .interference .with .your .cordless .phone .Try .installing .your . my .handset phone .as .far .away .from .these .types .of .electronic .devices .as .possible: .wireless .routers, .radios, .
  • Page 41 Troubleshooting Problem Suggestion My .caller .ID .isn’t . • . . . Caller .ID .is .a .subscription .service .You .must .subscribe .to .this .service .for .this .feature .to .work . working on .your .phone • . . Your .caller .must .be .calling .from .an .area .that .supports .caller .ID •...

  • Page 42: Maintenance

    • . . During .the .limited .warranty .period, .VTech’s .authorized .service .representative .will .repair .or .replace .at .VTech’s .option, .without .charge, .a .Materially .Defective .Product .If .we .repair .this . product, .we .may .use .new .or .refurbished .replacement .parts .If .we .choose .to .replace .this .product, .we .may .replace .it .with .a .new .or .refurbished .product .of .the .same .or .similar .design .VTech .
  • Page 43 VTech .assumes .no .risk .for .damage .or .loss .of .the .Product .in .transit • . . If .the .Product .failure .is .not .covered .by .this .limited .warranty, .or .proof .of .purchase .does .not .meet .the .terms .of .this .limited .warranty, .VTech .will .notify .you .and .will .request .that .you .authorize .

  • Page 44: Important Safety Instructions

    Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:  . Read .and .understand .all .instructions 2 . Follow .all .warnings .and .instructions .marked .on .the .product 3 .

  • Page 45: Fcc, Acta And Ic Regulations

    This . p roduct . h as . b een . t ested . a nd . f ound . t o . c omply . w ith . t he . F CC . c riteria . T he . h andset . m ay . b e . s afely . h eld . a gainst . t he . e ar . o f . t he . u ser . T he . b ase . u nit . s hall . b e . i nstalled . a nd . u sed . s uch . t hat . p arts . o f . t he . u ser’s . body .other .than .the .hands .are .maintained .at .a .distance .of .approximately .20 .cm .(8 .inches) .or .more .If .you .choose .to .use .a .clipping .device, .please .make .sure .to .only .use .the .supplied .VTech .belt .clip FCC Part 68 and ACTA This .equipment .complies .with .Part .68 .of .the .FCC .rules .and .with .technical .requirements .adopted .by .the .Administrative .Council .for .Terminal .Attachments .(ACTA) .The .label .on .the .back .or .bottom .of .this .

  • Page 46: The Rbrc ® Seal

    .program .or .at .authorized .VTech .product .service .centers .Please .call .- 800-8-BATTERY™ .for .information .on .Ni-Cd .battery .recycling .and .disposal .bans/restrictions .in .your .area .VTech’s .involvement .in .this .program .is .part .of .its .commitment .to .protecting .our .environment .

  • Page 47: Technical Specifications

    Technical specifications Enhanced .5 8GHz .technology–your .phone .operates .on .a .dual .band .transmission .that .combines .the .best .of .5 8GHz .and . 900MHz .technologies, .providing .enhanced .performance .over .standard .cordless .telephones Frequency .control Crystal .controlled . PLL .synthesizer Transmit .frequency Base: .92 75 .- .97 0 .MHz .

  • Page 48: Index

    Index Connect .with .the . . . answering .system . . .32 About .announcements . . .26 Getting .started . . .5-9 About .call .history . . .23 Additional .information . .35-47 Delete .a .speed .dial .entry . . .8 Answering .system .
  • Page 49 Parts .checklist . . .4 Telephone .operation . . .-5 Technical specifications 47 Telephone .directory . . .9-2 Temporary .tone .dialing . .3 Range . . .4 To .delete .your .announcement . . .27 Reassign .locations .in .speed .dial . .8 Review .your .recorded .
  • Page 50 VTECH .TELECOMMUNICATIONS .LTD A .member .of .THE .VTECH .GROUP .OF .COMPANIES Distributed .in .the .U S A .by .VTech .Communications, .Inc .Beaverton, .Oregon Distributed .in .Canada .by .VTech .Telecommunications .Canada .Ltd , .Richmond, .B C Copyright .©2006 .for .VTECH .TELECOMMUNICATIONS .LTD .
  • Page 51 User’s .manual w w w v t e c h p h o n e s c o m Model: .ia3864-0...

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