VTech ia5865 User Manual page 44

Troubleshooting
Problem Suggestion
The CHARGE/IN
USE Indicator on the
telephone base is
flashing.
There is no dial tone
• This is a signal that the battery is very low, completely depleted, when there is no electrical
contact between the battery and the telephone base or when the telephone line is in use
• Ensure the connector of the battery is securely plugged into the handset and place the handset
in the telephone base for charging
• Answering machine has picked up a call
• Handset is on a call
• Another phone extension is in use
• First, try all the above suggestions
• Move the cordless handset closer to the telephone base It might be out of range
• The telephone line cord might be malfunctioning Try installing a new telephone line cord
• Disconnect the telephone base from the telephone jack and connect a different telephone
If there is no dial tone on the telephone either, the problem is in your wiring or local service
Contact your local telephone company
www.vtechphones.com 41