Troubleshooting Chart - KitchenAid KUD Series Technical Education

Drawer dishwasher

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Table Of Contents

Table of Contents

Resistance Checks

NOTE: Perform component resistance checks,

shown in the chart, with the wiring harness

disconnected.

PROBLEM

SPRAY ARM HAS STOPPED ROTATING

Poor wash

performance

• One of the items has fallen through the basket and jammed the spray arm.

• Filter plate, drain filter, or drain filter access panel is not installed correctly,

causing the spray arm to jam.

RACKS OVERLOADED/INCORRECTLY LOADED

• Advise customer of correct loading.

WRONG WASH CYCLE SELECTION

• Advise customer about lower water temperatures in Normal and Quick Clean

cycles. Use High Temp option.

NOT ENOUGH DETERGENT BEING USED

Coffee/tea

stains left in

• Fill detergent cup to the top; also fill prewash cup.

cups

• Run on Normal or Heavy cycle with High Temp option.

UPPER RACKS OVERLOADED

• Water cannot reach upper racks. Advise customer of correct loading.

Water spots

NOT ENOUGH/NO RINSE AID BEING USED

deposited on

• Use rinse aid; increase rinse agent setting (4 or 5 indicator lights).

dishware

• Run on Normal or Heavy cycle with High Temp option.

NOT ENOUGH DETERGENT BEING USED

White film

deposited on

• Fill detergent cup to the top; also fill pre-wash cup.

dishware*

• Run on Normal cycle with High Temp option.

MINERAL BUILDUP FROM HARD WATER

• Use a detergent additive designed for use in hard water areas or fit a water softener to

the incoming water supply.

* Once this film has formed on dishware it cannot be removed by normal washing. Remove film by soaking

dishware in a solution of white vinegar and water. Follow procedures above to prevent reoccurrence.