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KitchenAid KUD Series Technical Education

Drawer dishwasher
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KAD-9
TECHNICAL EDUCATION
DRAWER
DISHWASHER
JOB AID 4317364

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Summary of Contents for KitchenAid KUD Series

  • Page 1 KAD-9 TECHNICAL EDUCATION DRAWER DISHWASHER JOB AID 4317364...
  • Page 2 FORWARD This KitchenAid Job Aid, “Drawer Dishwasher,” (Part No. 4317364), provides the technician with information on the installation, operation, and service of the Drawer Dishwasher. It is to be used as a training Job Aid and Service Manual. For specific information on the model being serviced, refer to the “Use and Care Guide,”...

  • Page 3: Table Of Contents

    Safety First ......................... 1-1 Model & Serial Number Designations ................1-2 Model & Serial Number Label And Tech Sheet Locations..........1-3 Specifications ........................1-4 KitchenAid Dishwasher Warranty ..................1-5 INSTALLATION INFORMATION ................... 2-1 General ..........................2-1 Installing The Dishwasher ....................2-5 PRODUCT OPERATION ......................
  • Page 4 Page DIAGNOSTICS & TROUBLESHOOTING ................6-1 Diagnostics ........................6-1 The Error Code Display Mode ..................6-1 Error Codes ........................6-2 Diagnostic Modes ......................6-5 Troubleshooting Chart ....................... 6-6 WIRING DIAGRAM ......................... 7-1 - iv -...

  • Page 5: General

    GENERAL SAFETY FIRST Your safety and the safety of others is very important. We have provided many important safety messages in this Job Aid and on the appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to hazards that can kill or hurt you and others.

  • Page 6: Model & Serial Number Designations

    MODEL & SERIAL NUMBER DESIGNATIONS MODEL NUMBER K U D D 01 D P PA 0 MODEL NUMBER PRODUCT GROUP K = KITCHENAID BRAND PRODUCT IDENTIFICATION UD = UNDERCOUNTER DISHWASHER FEATURE LEVEL P = DERIVATIVE S = SUPERIOR D = DRAWER...

  • Page 7: Model & Serial Number Label And Tech Sheet Locations

    MODEL & SERIAL NUMBER LABEL AND TECH SHEET LOCATIONS The Model/Serial Number Label and Tech Sheet locations are shown below. Model/Serial Number Label Location (On Frame Between Doors) Tech Sheet Location (On Inside Rear Of Cabinet)

  • Page 8: Specifications

    SPECIFICATIONS Electrical: Electrical Supply ................110 - 120 VAC, 60 Hz Dual Dishwasher Motor Load ....................3.1 amperes Total Load ..................... 9.2 amperes General: Wash / Drain Pump Motor ..................60 Watts Water Level In Tank ......................1/2″ Heater Element ..................... 650 Watts Supply Water Flow Rate To Fill .........

  • Page 9: Kitchenaid Dishwasher Warranty

    For two years from the date of purchase, when this dishwasher is operated and maintained according to instructions attached to or furnished with the product, KitchenAid will pay for replacement parts and repair labor costs to correct defects in materials or workmanship. Service must be provided by a KitchenAid designated service company.
  • Page 10 — NOTES —...

  • Page 11: Installation Information

    INSTALLATION INFORMATION GENERAL IMPORTANT: Observe all governing codes • pencil and ordinances. Failure to meet codes and • sandpaper ordinances could lead to fire or electrical shock. • level • wood cutting board Proper installation is your responsibility: • adjustable wrench that opens to 1-1/8″ •...
  • Page 12 PRODUCT DIMENSIONS 23-7/16" 22-7/16" * (59.5 cm) (57 cm) raised tabs for optional top attaching brackets 32-3/16" - 34-1/2" 30" *** (81.8 cm - 87.8 cm) (76.2 cm) * If custom wood panels are to be used, the product depth is specified with an 11/16"...
  • Page 13 CABINET DIMENSIONS / REQUIREMENTS moisture typical installation protection tape counter top 4" moisture (10 cm) protection tape tape 1/2" (12.7 mm) from front of counter top 32-5/16" - 34-5/8" It is recommended that wood cabinetry surrounding (82.0 cm - 88.0 cm) the dishwasher be sealed with an oil based paint or moisture-proof polyurethane to prevent possible damage from heat and humidity.
  • Page 14 Power cord must plug into a mating 3 prong, ELECTRICAL REQUIREMENTS grounded outlet located in the cabinet next to the dishwasher opening. Outlet must meet all WARNING local codes and ordinances. The 3 prong grounded outlet must be installed within 6″ (15.2 cm) to 18″ (45.7 cm) of the cabinet side wall.

  • Page 15: Installing The Dishwasher

    INSTALLING THE DISHWASHER Slide the brackets under the raised tabs. WARNING Using the flat side of the side cutting pliers, lightly tap the brackets into place. Make Excessive Weight Hazard sure the locking tabs on the brackets have Use two or more people to move and passed completely through the raised tabs install dishwasher.
  • Page 16 Route the hoses and power supply cord If the cabinet opening is 24″ wide x 34-12″ through the utility hole. IMPORTANT: Push high (61.0 cm x 87.6 cm) flexible extru- against the outside edges of drawers as sions can be attached along the top and shown.
  • Page 17 DIRECT WIRING Lift the right edge of the drawer off its runner. Slide the runner back into the dishwasher. Lift the drawer completely off WARNING the left-hand runner. Rotate drawer to the right onto its side and place on the protective cover. Slide the left-hand runner back into the dishwasher.
  • Page 18 Remove factory-installed power cord. Run the house wiring through the cable clamp and into the dishwasher. Disconnect the black and white wires of the electrical cord from the EMI filter. Install a cable clamp (not supplied) in the knockout opening. Use a 7 mm socket wrench to remove the ground screw.
  • Page 19 If the bottom drawer was rotated, rotate WARNING the drawer to unwind the hoses and then place the drawer on the runners, making Excessive Weight Hazard sure the hoses are looping upward. Use two or more people to move and Close the bottom drawer.
  • Page 20 - Open the drawers to expose the chas- Reach inside the dishwasher to adjust the sis trim. feet using a 5 mm open end, box end, or socket (if space permits) wrench. - Center the extrusions. - If using the optional top attaching brack- Adjust for cabinet height and level.
  • Page 21 Pull the bottom drawer runners all the way If the bottom drawer was rotated, rotate out. Make sure the latches on the back of the drawer to unwind the hoses and then each drawer runner are facing forward. place the drawer on the runners, making sure the hoses are looping upward.
  • Page 22 Route the drain hose, as shown, and press drain hose the hoses into the drain hose support. support Decide if the drain hoses need to be trimmed. If so, trim them. Slip a wire clip over each drain hose. Push the hoses into the drain hose connector firmly, 5 clicks.
  • Page 23 NOTE: The drain hose connector must Other Plumbing Options not support the weight of excess hose length. Keep the hoses as fully extended as possible. waste valve water supply For standpipe installations: waste IMPORTANT: To prevent siphoning, the 8" (20.3 cm) min. bend hoses should not extend further than radius from valve 4-3/4″...
  • Page 24 FRONT PANELS & TOE KICK Push the front panel down to lock in place. Repeat Steps 3 through 6 for the top If you are using the standard front panels and drawer panel. toe kick, continue with “Standard Front Pan- els.”...
  • Page 25 Place the toe kick on a wooden cutting Close the drawer. Check that there is 1/2″ board, and pick the closest groove to the (12.7 mm) minimum clearance between mark. If the mark is between two grooves, the bottom edge of the toe kick and the choose the groove that makes the toe kick floor.
  • Page 26 Custom Front Panels Measure and mark the vertical centerline and horizontal position line on the back of Prepare the custom front panels to speci- the front panels. fications shown below. Mount the handle to the custom panel. The screws must not extend beyond the back surface of the panel.
  • Page 27 Feed the wires of the medallion through 10. Align the centerline marked on the custom the front of the custom front panel and panel with the diamond shape and notch push the medallion into the prepared me- in the metal plate to center the metal plate dallion hole.
  • Page 28 14. Line up the holes through the pinhole and Partially open the bottom drawer. Position replace each pin so that the pin line is the custom toe kick behind the door, and vertical. slide on the underside of the tub. Close the drawer and slide the toe kick back onto mounting rails.

  • Page 29: Product Operation

    PRODUCT OPERATION SYSTEM OVERVIEW ELECTRONICS AMOUNT OF WATER The functions of controlling the motor and the The tub fills with 0.8 gallons of water, approxi- user interface console are combined into a mately level with the base of the spray arm. single 16-bit micro controller on the main circuit Once this level is reached, the wash is primed board.
  • Page 30 DRAIN CYCLE LID SYSTEM The self-priming centrifugal drain pump oper- The lid is a single piece of injection-molded ates when the motor is rotating in a counter- polymer plastic with an integral static seal. clockwise direction. A non-return flap valve on Each side of the lid is clipped into a yoke, which the outlet pipe prevents soiled water from re- is attached to a worm drive gearbox assembly...

  • Page 31: Parts And Features

    PARTS AND FEATURES The features on your dishwasher may vary from those shown below.  A. SURE-HOLD medium rack insert G. Model & Serial Number Label L. Filter Plate  B. SURE-HOLD large rack insert (left front edge between drawers) M.

  • Page 32: Dishwasher Systems

    DISHWASHER SYSTEMS THE WASH SYSTEM Cleaning The Spray Arm, Drain Filter, And Filter Plate The wash system provides excellent cleaning results. Two levels of filtration filter the wash To Clean The Spray Arm water and prevent food particles from redepos- Carefully remove the base rack.
  • Page 33 To Clean The Drain Filter Lift the filter plate and remove it from the unit. Use hot, soapy water, and remove If the base rack is in place, lift the drain any soil that is present. Rinse the filter filter access panel. plate thoroughly in clean water.

  • Page 34: Using The Dishwasher

    USING THE DISHWASHER DETERGENT USE IMPORTANT: • Use powdered, automatic dishwashing de- The detergent and rinse aid dispenser is lo- tergent only. Other detergents can produce cated on the front inside wall of the drawer. The excessive suds that can overflow out of the detergent dispenser has two sections: dishwasher and reduce washing perfor- 1) Pre Wash and, 2) Main Wash.
  • Page 35 How Much Detergent To Use • You can order a water hardness test strip at no charge. In the U.S.A., call the Customer • The detergent quantities suggested in the Interaction Center, and ask for Part Number chart are for individual drawer use. 4171690.
  • Page 36 RINSE AID DISPENSER Filling The Dispenser The rinse aid dispenser holds 1.7 oz. (50.28 mL) The regular use of liquid rinse aid gives the best of rinse aid. Under normal conditions, this will drying results. Rinse aids prevent water from last for about 1 to 2 months.
  • Page 37 PERFORMANCE TIPS • To save water, energy, and time, do not rinse the dishes before placing them into the dish- Hot water dissolves and activates the washer. dishwashing detergent. Hot water also dis- • Choose the cycle that describes the most solves grease on dishes, and helps glasses to difficult soil on your dishload.

  • Page 38: Wash Programs

    WASH PROGRAMS Select the wash program and cycle desired. This model meets the ENERGY STAR ® guide- The indicator will be lit above the selected lines for energy efficiency. cycle. Press the Start/Pause button. NOTE: Please refer to “Detergent Use” for the recommended detergent dispenser sections and powdered detergent amounts to use.
  • Page 39 CANCELING A WASH CYCLE ADDING ITEMS DURING A CYCLE To end a wash program in mid-cycle, press the You can add an item anytime before the main Power button. Any water in the drawer will be wash starts. Press START/PAUSE and wait pumped out.
  • Page 40 Control Lock To cancel the Delay Start: The Control lock feature disables all of the Press the Power button, or hold the Start/ buttons on the dishwasher. Pause button until the indicator light turns green or blue, depending on the model. To activate the Control Lock: Press and hold the Lock button until you hear 1 beep (about 3 seconds).
  • Page 41 Press the Lock button to increase or de- To disable the “End of Wash” Program crease the Rinse Aid setting. The red beeps indicator lights will scroll up to 5, and then The dishwasher is factory-set to beep 6 times start from 1 again.
  • Page 42 — NOTES — 3-14...

  • Page 43: Component Access

    COMPONENT ACCESS This section instructs you on how to service each component inside the Drawer Dishwasher. The components and their locations are shown below. COMPONENT LOCATIONS In-Tub Components Spray Arm Impeller Coarse Filter Hall Sensor Wash & Drain Motor Heater Element Rinse Aid LED Drying Fan Rinse Aid &...

  • Page 44: Removing The Spray Arm And Impeller

    REMOVING THE SPRAY ARM AND IMPELLER Rotate the outer ring on the filter plate WARNING counterclockwise (CCW) until the slots and tabs in the outer and inner rings align, then lift the filter plate, and remove it from the tub. To Remove: Turn Electrical Shock Hazard Outer Ring CCW...

  • Page 45: Removing The Isolator, Badge, & Door Handle

    REMOVING THE ISOLATOR, BADGE, & DOOR HANDLE To remove the isolator: WARNING a) Disconnect the two green ground wires from the inner door panel, and the badge connector from the isolator connector. b) Remove the isolator from the front of the dishwasher.
  • Page 46 Pry up on the inner door panel, slide the To remove the badge from the door, panel down, and remove it from the door. push it out of the door opening. To remove the door handle, remove the two hex-head screws. Inner Door Panel Slide Down &...

  • Page 47: Removing The Drying Fan And Rinse Aid Led

    REMOVING THE DRYING FAN AND RINSE AID LED Pull out on the drying fan air chute and WARNING slide the chute off the drawer. NOTE: The top of the chute has two small slots that fit into tabs, so you may have to push up on the top while you pull out to clear the tabs.
  • Page 48 On the rinse aid & detergent dispenser 10. Slide the rinse aid LED out of its holder. pump housing, unsnap the two locking tabs of the LED cover, and raise the cover. Unsnap Tabs LED & Holder LED Cover Rinse Aid & Detergent Dispenser Pump Housing...

  • Page 49: Removing The Controller

    REMOVING THE CONTROLLER Pull the five connectors from the edges of WARNING the controller board. Press in on the locking tab of the controller and remove the controller from the drawer. Electrical Shock Hazard 6-Wire BADGE Disconnect power before servicing. Replace all parts and panels before 4-Wire DISPENSER operating.

  • Page 50: Removing The Rinse Aid And Detergent Dispenser

    REMOVING THE RINSE AID AND DETERGENT DISPENSER Disconnect the wire connectors from the WARNING rinse aid and detergent dispenser. Press out on the locking tab of each connector to release the connectors. Remove the three T10 torx screws from the left and right housing mounting brack- ets, and remove the brackets.

  • Page 51: Removing The Upper Or Lower Drawer

    REMOVING THE UPPER OR LOWER DRAWER Lift the drawer from the rails, and push the WARNING rails back into the cabinet. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.

  • Page 52: Removing The Hall Sensor, The Wash And Drain Motor, And The Heater Element Assembly

    REMOVING THE HALL SENSOR, THE WASH AND DRAIN MOTOR, AND THE HEATER ELEMENT ASSEMBLY Use a screwdriver and unsnap the under- WARNING side of the wiring cover arms, and remove the cover from the bottom of the drawer. Wedge a screwdriver blade into the three top slots of the wiring cover and unsnap the cover from the motor housing.
  • Page 53 To remove the hall sensor: a) Disconnect the wire connector at P701. b) Unclip the locking tab from the hall sensor board and lift the board up and Ground Wire off the motor/heater housing. Drain & Fill Hoses Locking Tab Hall Sensor P701 Heater...
  • Page 54 f) Pull straight up and disconnect the three h) Lift the motor housing, locking ring, and wire connectors from the motor termi- heater element off the tub, and pull the nals. suction nozzle out of the tub drain opening. 3 Motor Wire Connectors Suction Nozzle Drain Opening...

  • Page 55: Removing The Lid

    REMOVING THE LID Insert a regular screwdriver blade into the WARNING slot of one of the front locking arms. Pry down on the screwdriver far enough to fully depress the locking arm. Pull down on the lid so it just clears the arm.

  • Page 56: Removing The Lid Motors

    REMOVING THE LID MOTORS WARNING Yoke Unsnap Tabs Drawer Rail Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or Lower the lid motor and remove the wires electrical shock.

  • Page 57: Removing The Chassis Module And Power Cord

    REMOVING THE CHASSIS MODULE AND POWER CORD WARNING Screw Locking Tab Chassis Module Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before c) Disconnect the eight wire connectors operating. from the module. Failure to do so can result in death or P401 P402 P408...

  • Page 58: Removing The Water Fill Valves

    REMOVING THE WATER FILL VALVES Disconnect the outlet lines from the valves. WARNING Upper Outlet Lower Outlet Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.

  • Page 59: Component Testing

    COMPONENT TESTING Before testing any of the components, perform • Check all connections before replacing com- the following checks: ponents, looking for broken or loose wires, failed terminals, or wires not pressed into • Control failure can be the result of corrosion connectors far enough.

  • Page 60: Rinse Aid And Detergent Dispenser

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. RINSE AID AND DETERGENT WASH & DRAIN MOTOR DISPENSER Refer to page 4-10 for the procedure for servic- ing the wash &...

  • Page 61: Lid Motor

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. LID MOTOR POWER RESISTOR & HEATER Refer to page 4-14 for the procedure for servic- Refer to page 4-10 for the procedure for servic- ing the lid motors.

  • Page 62: Temperature Sensor

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. TEMPERATURE SENSOR WATER FILL VALVES Refer to page 4-10 for the procedure for servic- Refer to page 4-16 for the procedure for servic- ing the heater element assembly.

  • Page 63: Diagnostics & Troubleshooting

    DIAGNOSTICS & TROUBLESHOOTING DIAGNOSTICS THE ERROR CODE DISPLAY MODE 3. Press Start/Pause. The current error code is displayed on the drawer control panel To enter the error code display mode: LEDs, followed by the previous error code. 1. Press the Power button for the Power On 4.

  • Page 64: Error Codes

    ERROR CODES WILL NOT RUN ON POWER UP MOTOR FAILURE NO LED DISPLAY No Power To Unit Motor Jammed Check fuses, circuit breakers and junction Free jammed rotor, check for damage to box connections. rotor and rotor housing. Power To One Tub Only Stator Wiring Damaged 1.
  • Page 65 FAILED TEMP SENSOR OR ELEMENT FLOOD SWITCH ACTIVATED Lid Not Sealing Correctly Failed Heater Element 1. Unplug dishwasher or disconnect power. 1. Unplug dishwasher or disconnect power. 2. Remove lid and repair or replace lid or 2. Check resistance of element; replace heater motor assembly.
  • Page 66 FILL FAILURE ELECTRONICS FAILURE (EEPROM Access Error) Water Supply Valve Turned Off Dishwasher Will Not Operate Turn on water supply valve. 1. Unplug dishwasher or disconnect power for Inlet Valve Failed 10 seconds. 1. Unplug dishwasher or disconnect power. 2. Plug in dishwasher or reconnect power. Error code should clear.

  • Page 67: Diagnostic Modes

    DIAGNOSTIC MODES Tub Home Sensor Test During the Hardware Output test mode, the Diagnostics can only be entered from the Power Keylock LED indicates the tub position: Off mode (both medallion indicator lights are off). No error codes are displayed in diagnostic •...

  • Page 68: Troubleshooting Chart

    Resistance Checks CONNECTOR ON COMPONENT PINS RESISTANCE CONTROLLER NOTE: Perform component resistance checks, Rinse Aid Ω Dispenser 65-75 Dispenser shown in the chart, with the wiring harness Detergent disconnected. Ω Dispenser 65 -75 Dispenser Ω Drying Fan 3.4 k Ω per coil Motor Motor...

  • Page 69: Wiring Diagram

    WIRING DIAGRAM Heater Plate Badge Isolator Electronic Controller Detergent Badge Dispenser Dispenser Rinse Aid LED Heater Element Temperature Relay Sensor Rinse Aid Pump Drying Hall Sensor Lid Motors EMI Filter Wash/Drain Motor Chassis PCB Flood Fill Valve Bottom Lid Top Lid...
  • Page 70 — NOTES —...
  • Page 71 WARRANTY INFORMATION SOURCES IN THE UNITED STATES: FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL: FOR WHIRLPOOL PRODUCTS: 1-800-253-1301 FOR KITCHENAID PRODUCTS: 1-800-422-1230 FOR ROPER PRODUCTS: 1-800-447-6737 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL: THE TECHNICAL ASSISTANCE LINE: 1-800-253-2870...

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