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Nitgen NAC-5000 User Manual

Fingerprint access controller
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  • Page 2 Unauthorized reproduction of part or all of this manual’s content in any form is prohibited. Product specifications may change without prior notice to improve functionality. NITGEN and the NITGEN logo are registered trademarks of NITGEN. Other names and trademarks belong to respective companies. The font used in this product is Naver’s “Nanum”.

  • Page 3: Table Of Contents

    Table of Contents ................... 4 HAPTER ETTING TARTED .................... 5 RODUCT NTRODUCTION ..................... 6 RODUCT OMPONENTS .................... 7 YSTEM ONFIGURATION ....................9 RODUCT ESCRIPTION .................... 12 OUCH CREEN SAGE ................14 HAPTER DMINISTRATOR ................15 NTERING ANAGEMENT ....................18 ANAGEMENT UI &...

  • Page 4: Chapter 1 Getting Started

    Chapter 1 Getting Started Product Introduction - 5 Product Components - 6 System Configuration - 7 Product Description - 9 Touch Screen Usage - 12...

  • Page 5: Product Introduction

    User-friendly software Biometric Ergonomic technology Design For greater user convenience, the NAC-5000 has a 5.7” TFT-LCD touch screen. The NAC-5000 also offers functions such as RF card, password, and fingerprint recognition which can be combined as desired.

  • Page 6: Product Components

    Product Components The NAC-5000 includes the following components. For detailed information about installation, see the installation guide. If any of the following items is missing, contact the Customer Support Team. NAC-5000 Terminal Installation Bracket Power Cord Adapter Door/AUX Cable Software CD...

  • Page 7: System Configuration

    In network mode, multiple terminals are connected to the server through TCP/IP links and the terminals can be managed by the administrator. To use NAC-5000 in network mode, a server and a management program (Access Manager Professional) must be installed. Standalone Mode...
  • Page 8 2. User registration and management Client PC 3. Terminal status and event monitoring 1. User registration, modification, deletion and checking 2. Consecutive registration of card-only Terminal users (NAC-5000) 3. Warning/Alarm handling 4. Announcements (To be included in future) 5. Door control...

  • Page 9: Product Description

    Product Description ③ Fingerprint Input: The user places his/her finger for authentication. ④ Card Input: The user places his/her card for authentication. ⑤ USB Input USB memory connection port ⑥ Speakers: emits voice instructions, alarms, and other sounds. ⑦ Reset button: Resets the terminal.
  • Page 10 LCD Screen ① Network connection status ② Language: Language used on the LCD ③ Door status: Displays whether door is open. ④ Time: Displays the present time. ⑤ Selects Management Menu: management menu ⑥ Authentication button: Authenticates users before opening the door. The following symbols are displayed depending on the network connection status and the mode.
  • Page 11 Fingerprint Reading Scan fingerprints as described below for fingerprint registration and authentication to prevent authentication errors. ① Maximize the finger area scanned and press evenly (70 ~ 80% of full pressure). ② Place the “core” of the fingerprint at the center of the scanner. The core is usually opposite the whitish half-moon on the bottom of the fingernail.

  • Page 12: Touch Screen Usage

    Touch Screen Usage When using the touch screen, use the end of the finger or the nail because the screen may not recognize larger finger surfaces. If the locations of the finger’s contact and removal are different, the touch function may not work properly. If the touch function is slow to respond or does not work, change the touch sensitivity by referring to “Chapter 2 Administrator Menu –...
  • Page 13 Touch Menu Setting ① To directly enter values in the Management menu, press the Setting button, enter the data, and press the “Enter” button. ② If the default setting is already displayed, enter the new value to change it. ③ To change options such as sensor brightness, sound volume, or the date, press the arrows or numbers and move the finger up and down or left and right.

  • Page 14: Chapter 2 Administrator Menu

    Chapter 2 Administrator Menu Entering Management Menu - 15 User Management - 18 UI & Sound Setting - 26 Network Setting - 29 Serial Connection - 33 Authentication Option Setting Terminal Information Display - 42 USB Memory Connection - 45 Terminal Initialization - 46...

  • Page 15: Entering Management Menu

    Entering Management Menu Terminal users include general users and administrators. General users are only allowed to open the door while the administrator can use the Management menu to control the door as well as the terminal’s functions. 1. To enter the Management menu, touch “Management”...
  • Page 16 The Management menu has eight submenus as shown below. The following describes each sub menu: User User register, delete, change, and search. UI & Sound Set language, background screen, and volume. network Network mode and TCP/IP setting. Serial Wiegand, 485connection Connection Authentication Authentication options, ID length, Fingerprint...
  • Page 17 Using Management Menu To select a submenu of the Administrator menu, touch an icon. To exit the Administrator menu, touch the “Back” button at the lower-left of the screen. To close the Management submenu, touch any blank area on the screen.

  • Page 18: User Management

    User Management The administrator can register, delete, change, or search users with the User menu. User Registration 1. Touch Management menu -> User -> “Add” to register a user. 2. Touch “Enter ID” button and enter the user ID. Then, touch the “Input group code”...
  • Page 19 3. In “Authority” touch the “Administrator” button to change the authority. Select General User or Administrator. General User: Door Control Authority Administrator: Door Control + Management Menu Authority The user can be registered using fingerprint, password, or card authentication. More than one authentication method must be used to register.
  • Page 20 ② Place a finger on the sensor. The fingerprint will be displayed with a quality indicator. The fingerprint must score at least 30 points to be registered and the likelihood of authentication rises with the score. Place the core of the fingerprint on the sensor.
  • Page 21 Notes on setting Security Level/Sensor Options ▪Setting the sensor serial data may affect the authentication rate. It is recommended that the default sensor setting be used. ▪If individual options are not set, server settings will be only be applied to server-authenticated users in network mode.
  • Page 22 Password Authentication Touch the “Password” button and enter the password (four to eight digits.) Card Authentication Press the “Card” button and place the card on the card reader. Combined Authentication combine authentication methods, press the “AND” button. higher security level convenience, select “OR.”...
  • Page 23 User Change User IDs are unique and cannot be changed. However, group, authority, fingerprint, and authentication methods can be changed in the “change user” menu. Users can only be changed in standalone mode. In network mode, the server management program must be used to change users.
  • Page 24 User Deletion In network mode, the User menu does not support deletion of certain or all users. The administrator can only delete all users registered at a certain terminal by selecting “Manage -> Initialization -> User Information.” Press User -> “Delete” and enter the user ID to delete.
  • Page 25 User List/Check The administrator can check the users registered at the terminal with the “User List” and “User Check” menus. The user list search function is not currently supported but will be added soon. 1. To check the registered users, select User ->...
  • Page 26 Card-only User Registration The NAC-5000 allows door access to be controlled only by card authentication, and not fingerprints or passwords. Currently, card-only users can only be registered in network mode, but this function will soon be supported in standalone mode.

  • Page 27: Ui & Sound Setting

    UI & Sound Setting The user can change the background screen, language, time, and sound volume. Screen Setting To change the screen, date, or time, select User Setting -> Screen. Language Press the “Korean” button to select the language. Only Korean and English are supported.
  • Page 28 User Image If a user image is set as the background screen, “User Image” menu is activated. Press the “Search” button to edit or configure an image. Date and Time Press “Date and Time” -> “Setting”. Select AM or PM and enter the time or date by scrolling on the screen.
  • Page 29 Sound Press “User Setting” -> “Volume” to turn sound on or off or control the volume. By touching the volume bars, the user can adjust the volume.

  • Page 30: Network Setting

    Network Setting The NAC-5000 terminal can function either in network or standalone mode. At present, only wired networks are supported but support for wireless networks will soon be available. Standalone Mode In standalone mode, the administrator can use all functions of the terminal without connecting to a network.
  • Page 31 Network Mode In network mode, terminals can be conveniently and efficiently managed through TCP/IP communication with the server. network mode, user authentication and DB management are done by the server while user registration and door control are done by the terminal.
  • Page 32 configuration, press “Save” at the bottom of the screen.
  • Page 33 TCP/IP Setting 1. After selecting network mode, TCP/IP must be configured to connect to the server. Select “Network” -> “TCP/IP”, and enter the network information. 2. Enter unique terminal between 1 and 2000. The same terminal ID cannot be used in the same server.
  • Page 34 Server IP Setting Enter the IP of the server with Access Manager Professional installed. When inputting the server IP, touch “.” to move to the next field. Port Setting Enter the port number to be used for communication between the server and the terminal.

  • Page 35: Serial Connection

    Serial Connection Through serial connection, other devices such as RF card readers can be controlled. This function will soon be available.

  • Page 36: Authentication Option Setting

    Settings changed pressing “Authentication” -> “Basic”. Setting 1:1/1:N Authentication Method The NAC-5000 supports 1:1 and 1:N authentication methods. authentication, must inputted for authentication. In 1:N authentication, user entered, and authentication is done by searching all users. recommended...
  • Page 37 to “Yes.” Authentication Security Level The security level is set according to the authentication method. The security level for 1:1 authentication is between 1 and 9, and the default is 5. The security level for 1:N authentication is between 5 and 9, and the default is 8.
  • Page 38 occur.
  • Page 39 Door To control two doors with one terminal or to control devices such as fire alarms or lighting with one terminal, the door must be configured. This function is not currently available but will soon be supported. When the Door is “Closed,” the door cannot be controlled.
  • Page 40 Card To use card authentication to authenticate users, do the following. The card authentication method has general and SOC modes. 1. To use card authentication, select “Authentication” -> “Card”. Press “Card Method” change “Not Use” into “General.” 3. Select the card type – MIFARE, HID, EM, or SOC.
  • Page 41 Attendance mode In attendance mode, the user must press a function key and perform the user authentication process when opening the door. The entry logs will be sent with the function key data to the server management program. Depending on the function key, user attendance records can be classified into “Coming to work”, “Leaving work”, “Going out”, and “Returning”...
  • Page 42 4. To allow entry only through attendance authentication, select “Allow only Attendance Authentication” -> “Yes.” When “Allow only Attendance Authentication” mode is activated, users must press the function key to open the door. 5. After finishing configuration, press “Save”.
  • Page 43 Sensor Settings related to fingerprint sensor options such as sensor type, fingerprint capture time, LFD precision, and sensor brightness can be configured. If the options are set to the terminal’s default values, the settings will apply to all users who didn’t make individual sensor configurations when registering.
  • Page 44 Authentication Limit Time The fingerprint input waiting time is between 3 and 9 seconds, and the default is 5 seconds. (Live Finger Detection) Precision Sets whether to distinguish fake fingerprints, what degree precision. Select “Low”, “Middle”, “High”, or “Do not use”. Sensor Serial If the fingerprint is too bright or dark, the brightness, contrast, and gain...
  • Page 45 Camera The terminal camera can take photos of users and add the photos to user profiles. This function is not currently available but will soon be supported.
  • Page 46 Fixed Setting In the “Fixed Setting” menu, the number of fingerprint scans to be inputted during fingerprint registration and the ID length can be configured. These settings cannot be changed of registered users already exist. To change these settings, the administrator must delete all users registered at the terminal.

  • Page 47: Terminal Information Display

    Terminal Information Display The administrator can check the terminal ID, mode status, firmware version, number of users, time zone, logs, and other general terminal information. Self-diagnosis can also be performed to check whether the terminal is working properly. Basic To view terminal information, select Information ->...
  • Page 48 Time Zone The “Time Zone” menu is used to restrict or allow entry during certain time periods. This feature is not currently available but will soon be supported. Terminal user authentication logs can be checed. This feature is not currently available, but will soon be supported.
  • Page 49 Self Diagnosis Using the self-diagnosis function, the terminal can diagnose itself for problems with sensor, time, network, DB, audio, and touch status. At present, sensor and time diagnosis are available, and other functions will soon be supported. perform self-diagnosis, select “Information”...

  • Page 50: Usb Memory Connection

    USB Memory Connection User and log data can be uploaded or downloaded by connecting a USB memory device to the terminal. When uploading data from the USB device to the terminal, the data will be added to the existing DB. This feature is not currently available, but will soon be supported.

  • Page 51: Terminal Initialization

    Terminal Initialization Using the “Initialization” menu, the terminal’s user, log, and serial data can be returned to factory settings, and touch sensitivity can be adusted. Initialization will delete all the data in the terminal DB. Initialization To initialize the terminal data, select “Initialize”.
  • Page 52 Touch Calibration If response to the touch function is slow or does not work properly, touch sensitivity can be adjusted with the “Touch Calibration” menu. 1. Select “Initialize” and “Touch Calibration”. The screen shown on the right will appear. Carefully press the “+”...

  • Page 53: Chapter 3 General User

    Chapter General User Door Opening - 49 Authentication in Attendance Mode - 51 Changing User Information -53...

  • Page 54: Door Opening

    Door Opening A user registered at the terminal can open the door in two ways depending on whether 1:N authentication is used. 1:1 Authentication The user enters his ID and scans his fingerprint, and the scanned fingerprint is compared 1:1 to the registered fingerprint that matches the ID.
  • Page 55 1:N Authentication In 1:N authentication, the user does not need to input his ID. Instead, the scanned fingerprint is authenticated by searching all fingerprints in the DB. The process is simpler than 1:1 authentication, but if there are a lot of users, it may take more time. ①...

  • Page 56: Authentication In Attendance Mode

    Authentication in Attendance Mode In attendance mode, the user must select a function key and be authenticated for logs regarding entry and exit to be generated and sent to the server. Using Attendance Mode General/Simple In attendance mode, function keys are displayed on the lower-right of Manag the initial screen.
  • Page 57 Using Extended Attendance Mode In Extended Attendance Mode, the initial main screen will be displayed as shown on the left. 1. Select a function key, and press “Enter.” 2. Enter the user ID and press “Enter” perform authentication. To use 1:N authentication in attendance mode, enter the attendance key and perform authentication without inputting an ID.

  • Page 58: Changing User Information

    Changing User Information The administrator can change passwords, fingerprints, and card information of registered users using the terminal’s Management menu or the server program. To change user information, contact the administrator.

  • Page 59: Appendix

    Appendix Troubleshooting - 55 Firmware Update - 58 Product Specifications -59...

  • Page 60: Appendix

    Appendix Troubleshooting <If the Touch function does not work properly> 1. Check if there is any dust on the touch sensor, and clean the sensor with soft towel or paper. 2. If the area of the finger touching the screen is large, sensitivity may drop.
  • Page 61 <If fingerprint authentication takes too long> 1. If the terminal uses 1:N authentication in network mode, server overload may occur, resulting in slow authentication and recognition. In this case, a dedicated server should be used. 2. Check if the finger and the sensor are clean. Clean the finger and the sensor.
  • Page 62 <If fingerprint is not registered> If the finger is too dry or humid, fingerprint image quality may be poor and may not register. Dry or moisturize the finger before registering the fingerprint. <If RF card authentication fails> 1. Select “Management”, “Authentication -> Card Setting” and check if the card setting matches the actual card.
  • Page 63 <If the door does not open after authentication> 1. Check the time period during which access is allowed. 2. Select Management – Authentication -> Door and check if the door is set to Open. <If users cannot be registered> In default configuration, this product operates in network mode which requires a proper network connection for user registration.

  • Page 64: Firmware Update

    Firmware Update NAC-5000 firmware can be updated through the USB port. Do the following to update firmware. Store firmware cab file under the root folder of the USB memory. Connect a USB memory to the terminal USB port. Restart the system by using the power switch of the terminal or by selecting Management –...

  • Page 65: Product Specifications

    Product Specifications Item Description 14.52cm(5.7”) Touch Screen TFT-LCD High Color(16Bit), 640(H) x 480(W) 624MHz 32Bit RISC Memory 128MB NAND Flash, 128MB RAM Sensor OPP06 Optical, 500DPI(LFD, Auto-On) Authentication Rate 1:1 – Less than 1 second / 1:N - FAR/FRR 0.001% /0.1% Number of users 100,000 fingerprints (Two fingerprints per user)
  • Page 66 Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

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