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Nitgen NAC-2500 User Manual

Access control terminal
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NAC-2500 User Manual

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Summary of Contents for Nitgen NAC-2500

  • Page 1 NAC-2500 User Manual...
  • Page 2 Reproduction of part or all of the contents in any form is prohibited other than in accordance with the permissions. Product specification can be changed and upgraded to improve functionality without prior notice. NITGEN, NITGEN logo are registered trademark of NITGEN. NITGEN Customer Service Center Tel. 080-060-1600 (Toll Free) Fax.

  • Page 3: Table Of Contents

    Table of Contents CHAPTER 1. INTRODUCTION ..............5 1.1 Product Introduction..................5 1.2 Product Features and Specification..............7 CHAPTER 2. HOW TO USE............... 12 2.1 Detailed Product Parts ..................12 2.2 LCＤ Screen Layout ..................14 2.3 Fingerprint Use....................15 2.4 Authentication....................16 2.4.1Fingerprint ....................16 2.4.2Password.......................20 2.4.3RF Card (optional)..................20 2.4.3Others: Automatic Attendance Mode............21...
  • Page 4 3.4.2 Fingerprint Sensor Setting ................43 3.4.3 UI (User Interface) Setting ................51 3.4.4 System Setting .....................54 3.4.5 Network Setting..................62 3.4.6 Cofirmation of Terminal Information ............68 3.4.7 Factory Default Setting................70 APPENDIX 1: NETWORK CONNECTION ERROR AND SOLUTIONS..74 APPENDIX 2: TERMINAL INITIALIZATION ERROR AND SOLUTIONS .. 76 APPENDIX 3: LAW AND REGULATION............

  • Page 5: Chapter 1. Introduction

    It takes up the most part of the market as it allows a wide variety of application. NITGEN, a leader in the fingerprint recognition area, has provided fingerprint...
  • Page 6 ID, 1:N matching and voice guidelines. The manual gives in-depth explanation as to how to use NITGEN access control terminal (NAC-2500). System Components Client PC Server PC Access Server Remote Manager Remote Monitor...

  • Page 7: Product Features And Specification

    Terminal 2. access door control ( NAC-2500 ) NITGEN access control terminal(NAC-2500) can be used alone for full functionality or can be used in connection with the network together with admin programs (Access Server, Remote Manager, Remote Monitor) in order to reduce the number of terminals and to ensure an easier and a more effective management.
  • Page 8 ⑥ real-time access monitoring ⑦ access control by period and time ⑧ SDK (S/W Developer’s Kit) for the development of application programs such as attendance management program (separate) ⑨ high-speed 1:N authentication ⑩ enhanced user-friendliness and ease of use (shortened ID, Auto-on) (Connected to Server) System Specification...
  • Page 9 system capacity) 1:1 server authentication only. Detailed Specification: Terminal Function Spec. Type 128 * 32 Dots LCD Language Default: Korean, English Additional: Japanese, Thai, Display Chinese, French, German, Indonesian, Spanish, Iranian Model OPP03 Type Optical Sensor Resolution 500 DPI Additional Auto on / Latent Image Check Speed 1:1 mode: less than 1 sec...
  • Page 10 Wiegand 1. Input: provided with the use of external card reader 2. Output 2.1 Access Controller mode: Facility Code and ID 2.2 Reader mode: Values read from Card reader ※4 characters only for ID Case 90 (W)* 200 (L)* 48 (H) mm Size Door support Dead Bolt / Strike / EM Lock / auto door...
  • Page 11 -20℃ ~ 60℃ (with no dew Operation condensation) Storage 15% ~ 90% RH Humidity Operation 25% ~ 85% RH - 11 -...

  • Page 12: Chapter 2. How To Use

    Chapter 2. How to Use Detailed Product Parts ① ② ⑥ ③ ⑤ ④ ① LCD: All activities are displayed with text message. ② Key pad: Used for ID input and environment setting. Details are as follows. Description 0 ~ 9 To type in numbers To move a curser up and down for menu selection *, #...
  • Page 13 Enter To complete ID type-in or environment setting. To erase typed-in numbers one by one or to move Delete to higher level in menu. Menu To set or change an environment. User-customizable buttons that can be used for attendance management including F1 ~ F4 arrival/leave/go-out/return.

  • Page 14: Lcｄ Screen Layout

    take fingerprint. With no operation of key pad, fingerprint will be automatically input by touching the fingerprint input sensor with a finger. ⑥ Reset switch: To reset the terminal if the terminal is not in normal operation unexpectedly. LCＤ Screen Layout Initial Screen of Terminal The initial screen of terminal is as follows.

  • Page 15: Fingerprint Use

    Fingerprint Use To prevent authentication errors from occurring during the registration and authentication of fingerprint, please follow the methods below. ① To maximize the contact area and press the surface evenly. On a scale of 0 to 100% (0%: minimum power 100%: maximum power), please...

  • Page 16: Authentication

    2.4 Authentication NITGEN Access Control System recognizes fingerprint, password, and RF CARD (optional) for authentication. Users can get authentication by freely choosing any method depending on their own environment. 2.4.1Fingerprint The following methods can be used to check access right with fingerprints.
  • Page 17 • 1:N Match It does authentication only with a registered fingerprint. The authentication procedure is simple but it can take relatively longer time than the 1:1 match when a number of users try to access the system. There is no need to set the mode in a system.
  • Page 18 set ID to be input. For example, if a user uses an ID of 1234 567, the 1:N match against any IDs starting with 12xxxxx is initiated in the system when the user inputs 12 followed by a fingerprint. There is no need to set the mode in a system. •...
  • Page 19 • Authentication failure message The following messages are displayed depending on authentication method and causes of failure. An error message for matching failure. The following message is displayed when image capturing is failed. When the message is displayed, please check if your fingerprint is too dry or too wet.

  • Page 20: 2Password

    2.4.2Password It checks the right to access by using 4~8 digit password and used special occasions including damaged fingerprint. Password can be set up to 8 digits. 2.4.3RF Card (optional) User identity is confirmed through a RF CARD that he or she has. By registering RF CARD numbers in the system, the use of lost or stolen card can be prevented.

  • Page 21: 3Others: Automatic Attendance Mode

    2.4.3Others: Automatic Attendance Mode The result of attendance can automatically remain in log history only with general 1:N authentication. When a specific attendance status is repeated many times, the user does not need to take trouble to press the same function key (F1~F4) each time. In an automatic attendance mode, the initial screen changes as follows and when the 1:N match is tried, the authentication result is automatically attached with the relevant attendance...

  • Page 22: Chapter 3. Environment Setting

    Chapter 3. Environment Setting 3.1 Menu Composition The following table shows the entire menu composition of terminal. The menu is helpful in setting initial environment, user registration, fingerprint recognition device, and network. To use the menu, please press the menu button on the key pad of Terminal.
  • Page 23 Time setting (“time setting” possible only when it is on) UI setting Language Voice guideline Button tone System Setting Log storing RF card WIEGAND 26BIT 34BIT Function key setting Authentication mode Time setting Terminal mode Time zone Network Terminal ID TCP/IP DHCP yes or no? Terminal IP...
  • Page 24 Number of registered fingerprints Number of characters in ID Reset terminal - 24 -...

  • Page 25: Entering Into Menu

    3.2 Entering into Menu Master Authentication At the time of initial installation of terminals, environment can be set without master’s authentication. However, master authentication is a must in order to change environment settings after master setting. To view menu, please press a master button which will display the following screen for master authentication.

  • Page 26: Basic Menu

    Result Display The following message is displayed if master authentication is successful. After one second, you can enter into the menu. However, you will get a failure message when the authentication is not successful which is same as the failure message for general authentication failure.
  • Page 27 from detailed menu or to go back to the initial screen from the basic menu. The higher menu has the following 7 categories. - 27 -...

  • Page 28: Detailed Menu

    3.4 Detailed Menu 3.4.1 User Management The user management menu manages database in which user information is stored. It is accessible only through master’s authentication (see Master Authentication in chapter 2.) Four sub menus are provided including user registration, change and deletion.
  • Page 29 User registration is conducted in terminal when the terminal mode is set at SO. It can be conducted either in server or in terminal if the mode is set at NL. Note that terminal registration is possible if network is in normal operation under the NL mode, but is not possible if network is disconnected.
  • Page 30 normal user and master. Please use a directional key and press ENTER to finish. • Normal user: no right to terminal management with access authority only via identification. • Master: terminal manager who has not only the right to access but also user DB management, environment setting and other menu.
  • Page 31 • How to use by authentication mode ※Legend: FP(fingerprint), PW(password), RF(RF CARD), Enter( ) “/”(OR combination), “&”(AND combination) Mode Description fingerprint Fingerprint only for authentication. ① ID + fingerprint (1:1 match) ② fingerprint (1:N match) password Password only for authentication. ①...
  • Page 32 fingerprint authentication. ① ID + FP (FP failure, RF) ② FP (FP failure = authentication failure) ③ RF password/RF Password or RF CARD for authentication. ① RF ② ID + + PW + (PW failure, RF) fingerprint& Both fingerprint and password authentication password should be a success.
  • Page 33 From the above table of authentication methods, shortened ID authentication can be used for fingerprint authentication (see 1.6 Authentication of chapter 1.) 4) Fingerprint input User’s fingerprint input fingerprint fingerprint-included authentication selected. Fingerprints will be input twice. Please lift your finger after the first time and then place it again for the second time.
  • Page 34 You will get a success message for successful fingerprint input and will get a failure message for failed fingerprint input. In case of failure, you will go back to the initial registration screen. The 2500 includes a routine that checks similar fingerprints during registration.
  • Page 35 digits. For security reason, the input password will be displayed as 『*』. The input password is confirmed. You will get a success message for successful password input and will get a failure message for failed password input. In case of failure, you will go back to the initial registration screen.
  • Page 36 selected during terminal environment setting. You will get a success message for successful RF CARD input and will get a failure message for failed RF CARD input. In case of failure, you will go back to the initial registration screen. 7) Other Registration Methods The previous methods can be freely combined for registration.
  • Page 37 3.4.1.2 User Information Change It is designed to change user information including changes in fingerprint, password, CARD, Authentication, authority. When choosing『user information change』, the following screen will be displayed to input user ID. After inputting ID and pressing ENTER, the following changeable items will be displayed.
  • Page 38 place it again for the second time. Please input fingerprint. Please remove your finger from fingerprint sensor when the following screen appears. Please input the same fingerprint again. You will get a success message for successful fingerprint input and will get a failure message for failed fingerprint input.
  • Page 39 Just like fingerprint registration, similar fingerprints are checked. 2) Authentication method change Please selected authentication method that will be changed. 1.Fingerprint 2.password 3.RF 4.fingerprint / password 5. Fingerprint/RF 6. Password / RF 7. Fingerprint & password 8. Fingerprint & 9. Password & RF 10. Fingerprint & password & RF 3) Authority change It changes the authority of individual registered users.
  • Page 40 can enter into menu to do various terminal controls. Therefore, it is desirable to allocate master user authority only to a limited number of users. 4) Password change Registered password can be changed. Please input new password. Please input the password again. You will get a success message for successful input and will get a failure message for failed input.
  • Page 41 RF CARD of individual registered users can be changed. Please contact the RF CARD when the following message appears. You will get a success message for successful input and will get a failure message for failed input. In case of failure, you will go back to the initial registration screen.
  • Page 42 the process fails and goes back to the initial screen. Please confirm the selection. The following message appears for successful deletion. 3.4.1.4 Deletion of All Users All users can be deleted at once. Please be careful as it will delete all registered users within a terminal.

  • Page 43: Fingerprint Sensor Setting

    When 『yes』is selected, the deleting procedure begins. 3.4.2 Fingerprint Sensor Setting As a second option underneath the main menu, there is an option to select fingerprint sensor. You can choose the following in the main menu. There are the following 6 categories within a sub menu. 3.4.2.1 Brightness The first category is sensor brightness.
  • Page 44 The security level will be set for 1:1 match. It is not possible to set security level for 1:N match and when needed, only a NITGEN after sales engineer can set the level. Please press ENTER to go into a sub menu.
  • Page 45 - 45 -...
  • Page 46 3.4.2.3 Capture Mode The product provides three capture modes for fingerprint including normal, latent and intelli. The normal mode provides the highest speed. The latent capture is relatively slower but can capture latent fingerprints on the surface of a sensor. The Intelli is relatively slower in speed, yet it analyzes the fingerprints of users to capture the optimal fingerprint image.
  • Page 47 3.4.2.4 Fingerprint Input Time (1 ~ 30 seconds) It is to set time limit for fingerprint input to a terminal. If a fingerprint is not input within the selected time, a failure message will be displayed to encourage a re-try. Please press ENTER to go into a sub menu.
  • Page 48 3.4.2.5 Auto-On Setting It allows an automatic input of fingerprint without pressing an Enter key by simply placing a finger on fingerprint sensor. Please press ENTER to go into a sub menu. The default value is 『ON』. - 48 -...
  • Page 49 3.4.2.6 1:N Time Setting It limits the time for 1:N match, especially when the 1:N match time becomes too long due to many users. As most authentications take place at the beginning of 1:N match, it is unlikely to find an appropriate fingerprint after some time has passed since the search is initiated.
  • Page 50 Please select appropriate timeout limit. - 50 -...

  • Page 51: Ui (User Interface) Setting

    3.4.3 UI (User Interface) Setting The third function under the main menu is UI setting. 3.4.3.1 Language You can choose between Korean and English. - 51 -...
  • Page 52 3.4.3.2 Voice Guidelines - 52 -...
  • Page 53 3.4.3.3 Button tone It decides whether you will hear a button tone or not when a specific button is pressed. - 53 -...

  • Page 54: System Setting

    3.4.4 System Setting The fourth main menu is system setting. You can then enter into the sub menu of System Option. 3.4.4.1 Log Storage The first menu decides whether to store log or not. When log is on, relevant authentication log during user authentication is sent to a server.
  • Page 55 3.4.4.2 RF CARD It is to select whether RF CARD is used for user authentication. Please use a directional button and press ENTER to finish. You have three options: OFF RF CARD is not used, 26bit for low frequency HID card, 34bit for high frequency Mifare card.
  • Page 56 3.4.4.3 Wiegand It decides whether to use Wiegand communication protocol to send authentication results and user ID to a server. Please press ENTER to go into a sub menu. Please decide whether to use Wiegnad protocol or not. When choosing OFF, item number 2 and 3 will disappear from Wiegand menu.
  • Page 57 Please set the facility code for 34 bits. % please refer to the appendix for details about Wiegand output format. - 57 -...
  • Page 58 3.4.4.4 Function Key It decides whether to use Function keys (F1~F4) or not. When access control mode is set, function keys will not be used. Yet, attendance mode will use function keys. AC refers to access control mode and T&A refers to attendance mode.
  • Page 59 Access manager manual for details on server authentication. 3.4.4.6 Time Setting You can set time for a terminal. The setting is sustained for 9 hours during power shortage. - 59 -...
  • Page 60 3.4.4.7 Terminal Mode Terminal mode is an option to control Wiegand output. When a terminal is set at normal mode, wiegand output is Facility Code and user ID. If it is set at reader mode, wiegand output is ay values read from a card reader. - 60 -...
  • Page 61 3.4.4.8 Time zone It is to decide whether to use Time zone or not. It Time zone is on, the function will be used. Please refer to Access manager manual for details on the use of time zone. - 61 -...

  • Page 62: Network Setting

    3.4.5 Network Setting The fifth main menu is network setting. When selecting network setting, you will find the following 4 sub menu. 3.4.5.1Terminal ID The values for Terminal ID should not be overlapping within one server and a unique number for each terminal is used for network access.
  • Page 63 3.4.5.2 TCP/IP The following is about TCP/IP setting. There are 5 sub-menus out of which 2 may not appear depending on DHCP setting. ① DHCP - 63 -...
  • Page 64 ② Terminal IP Terminal IP is manually set. It does not appear if DHCP is ③ Subnet Mask Subnet mask is manually set. It does not appear if DHCP is - 64 -...
  • Page 65 ④ Gateway Gateway can be set when needed and it is used mostly when connected to external network. If the system is used only within Intranet, you do not need to input any value for it. ⑤ Server IP Please input Server IP that has an Access Server installed and the value of the IP should be a fixed IP.
  • Page 66 3.4.5.3 Limiting Communication Time A terminal sends a signal on a regular basis in order to check connection status to a server, and the current menu selects the cycle. The value should be set with an extreme caution and both long and short time have strength and weakness.
  • Page 67 3.4.5.4 Port Setting Please input connection port number to be used for a server. In most cases, factor setting values do not change. - 67 -...

  • Page 68: Cofirmation Of Terminal Information

    3.4.6 Cofirmation of Terminal Information You can check terminal information from the sixth main menu. 3.4.6.1 Number of Users It gives information on the number of users currently registered in a terminal. There are normal users and master users. Currently, the system has 123 normal users and 4 master users. - 68 -...
  • Page 69 3.4.6.2 Version Check You can find information on the version of firmware in a terminal. The current firmware version is 2.500-00. - 69 -...

  • Page 70: Factory Default Setting

    3.4.7 Factory Default Setting The menu is used only once during factory testing or site installation. 3.4.7.1 DB Format All DB are formatted. When format is completed, the system goes back to the initial screen. - 70 -...
  • Page 71 3.4.7.2 Factory Format Factory Format is a command to restore all information stored within a terminal into initial values including user DB, option DB, log information and logo. Therefore, the function should be used with an extreme caution. - 71 -...
  • Page 72 3.4.7.3 Number of Registered Fingerprint It determines the number of fingerprint that can be registered per one user between 1 and 2. (Will expand to 5 in future) However, the value cannot be change if there is DB. 3.4.7.4 Number of Characters in ID The length of ID for a site will be selected.
  • Page 73 3.4.7.5 Reset Terminal Terminals can be reset without disassembling. Please choose 『yes』 in a confirmation screen to reset a terminal. - 73 -...

  • Page 74: Appendix 1: Network Connection Error And Solutions

    Appendix 1: Network Connection Error and Solutions When a terminal is not registered in a server, it should be registered on the server. When a terminal ID is not valid, please check the ID again and set it again with a valid ID (1~255.) If the number of user ID characters in a server and a terminal is not the same, please set the same number of characters for both IDs.
  • Page 75 When a terminal ID conflicts, please change the terminal ID into an unregistered one. LICT When MAC Address is not consistent, please contact the customer service center. - 75 -...

  • Page 76: Appendix 2: Terminal Initialization Error And Solutions

    Appendix 2: Terminal Initialization Error and Solutions The following is a list of terminal initialization errors and solutions. Err. Code Details Solution Unidentified Error Rebooting or A/S FPGA Initialization Rebooting or A/S Failure Initialization To check LCD module Failure connection or A/S Initialization Failure To check Optic module...

  • Page 77: Appendix 3: Law And Regulation

    Appendix 3: Law and Regulation Device Type User Guideline The device is designed for home users B-level Device and can be used for all locations (home communication including residential areas as it is device) registered as a qualified device against electromagnetic wave. - 77 -...

  • Page 78: Appendix 4: Wiegand Protocol Format

    Appendix 4: Wiegand Protocol Format 1. Wiegand Input - 26 Bit 8 Bit (site code) 16 Bit (card number) - 34 Bit 16 Bit (site code) 16 Bit (card number) - 78 -...
  • Page 79 2. Wiegand Output Output: MSB → LSB Even Parity: Odd number 1 Odd Parity: Even number 1 2.1 Terminal mode <Access Controller> - 26 Bit 8 Bit (facility code) 16 Bit (user ID) Even Parity Odd Parity - 34 Bit 16 Bit (facility code) 16 Bit (user ID) Even Parity...

  • Page 80: Appendix 5 : Emergency Screen

    Appendix 5 : EMERGENCY Screen 1) EMERGENCY (Door Open) When a door is forced open by an unauthorized user for access, doors with door sensors detect the attempt and display the following EMERGENCY message. In this case, the emergency will be cancelled when the door is checked by a system manager who enters into the menu in a terminal.

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