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Nitgen NAC-2500LR User Manual

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NAC-2500LR User Manual

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  • Page 1 NAC-2500LR User Manual...
  • Page 2 Reproduction of part or all of the contents in any form is prohibited other than in accordance with the permissions. Product specification can be changed and upgraded to improve functionality without prior notice. NITGEN, NITGEN logo are registered trademark of NITGEN. NITGEN Customer Service Center Tel. 080-060-1600 (Toll Free) Fax.

  • Page 3: Table Of Contents

    Table of Contents CHAPTER 1. INTRODUCTION ..............5 1.1 Product Introduction ..................5 1.2 Product Features and Specification ..............7 CHAPTER 2. HOW TO USE ............... 12 2.1 Detailed Product Parts ..................12 2.2 LCＤ Screen Layout ..................14 2.3 Fingerprint Use ....................15 2.4 Authentication ....................
  • Page 4 3.4.2 Fingerprint Sensor Setting ................45 3.4.3 UI (User Interface) Setting ................. 54 3.4.4 System Setting .................... 57 3.4.5 Network Setting ..................66 3.4.6 Cofirmation of Terminal Information ............72 3.4.7 Factory Default Setting ................74 APPENDIX 1: NETWORK CONNECTION ERROR AND SOLUTIONS ..78 APPENDIX 2: TERMINAL INITIALIZATION ERROR AND SOLUTIONS ..

  • Page 5: Chapter 1. Introduction

    It takes up the most part of the market as it allows a wide variety of application. NITGEN, a leader in the fingerprint recognition area, has provided fingerprint...
  • Page 6 ID, 1:N matching and voice guidelines. The manual gives in-depth explanation as to how to use NITGEN access control terminal (NAC-2500LR). System Components Client PC Server PC Access Server Remote Manager Remote Monitor...

  • Page 7: Product Features And Specification

    Terminal 2. access door control ( NAC-2500LR ) NITGEN access control terminal(NAC-2500LR) can be used alone for full functionality or can be used in connection with the network together with admin programs (Access Server, Remote Manager, Remote Monitor) in order to reduce the number of terminals and to ensure an easier and a more effective management.
  • Page 8 ⑥ real-time access monitoring ⑦ access control by period and time ⑧ SDK (S/W Developer’s Kit) for the development of application programs such as attendance management program (separate) ⑨ high-speed 1:N authentication ⑩ enhanced user-friendliness and ease of use (shortened ID, Auto-on) ⑪...
  • Page 9 capacity) Unlimited number of registered users. (Proportional to system capacity) 1:1 server authentication only. Detailed Specification: Terminal Function Spec. Type 128 * 32 Dots LCD Language Default: Korean, English Additional Type A: Japanese, Chinese, Spanish Display French, Thai, Indonesian Additional Type B: Polish, Farsi, Malay, Hebrew , Vietnamese(voice only) , Portuguese...
  • Page 10 RS-485 Max. 115200bps (Custom requirement) Wiegand 1. Input: provided with the use of external card reader 2. Output Access Controller mode: Facility Code and ID Reader mode: Values read from Card reader ※4 characters only for ID Case 90 (W)* 200 (L)* 48 (H) mm Size Door support Dead Bolt / Strike / EM Lock / auto door...
  • Page 11 Storage -25℃ ~ 65℃ Temperature -20℃ ~ 60℃ (with no dew Operation condensation) Storage 15% ~ 90% RH Humidity Operation 25% ~ 85% RH WARNING THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS : (1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE, AND (2) THIS DEIVICE MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION.

  • Page 12: Chapter 2. How To Use

    Chapter 2. How to Use Detailed Product Parts ① ② ⑥ ③ ⑤ ④ ① LCD: All activities are displayed with text message. ② Key pad: Used for ID input and environment setting. Details are as follows. Description 0 ~ 9 To type in numbers To move a curser up and down for menu selection *, #...
  • Page 13 Enter To complete ID type-in or environment setting. To erase typed-in numbers one by one or to move Delete to higher level in menu. Menu To set or change an environment. User-customizable buttons that can be used for attendance management including F1 ~ F4 arrival/leave/go-out/return.

  • Page 14: Lcｄ Screen Layout

    take fingerprint. With no operation of key pad, fingerprint will be automatically input by touching the fingerprint input sensor with a finger. It is a cutting-edge fingerprint sensor that prevents use of fake fingerprints ⑥ Reset switch: To reset the terminal if the terminal is not in normal operation unexpectedly.

  • Page 15: Fingerprint Use

    Fingerprint Use To prevent authentication errors from occurring during the registration and authentication of fingerprint, please follow the methods below. ① To maximize the contact area and press the surface evenly. On a scale of 0 to 100% (0%: minimum power 100%: maximum power), please...

  • Page 16: Authentication

    2.4 Authentication NITGEN Access Control System recognizes fingerprint, password, and RF CARD (optional) for authentication. Users can get authentication by freely choosing any method depending on their own environment. 2.4.1Fingerprint The following methods can be used to check access right with fingerprints.
  • Page 17 • 1:N Match It does authentication only with a registered fingerprint. The authentication procedure is simple but it can take relatively longer time than the 1:1 match when a number of users try to access the system. There is no need to set the mode in a system.
  • Page 18 set ID to be input. For example, if a user uses an ID of 1234 567, the 1:N match against any IDs starting with 12xxxxx is initiated in the system when the user inputs 12 followed by a fingerprint. There is no need to set the mode in a system. •...
  • Page 19 * In order to use attendance mode, the option of terminal is set in by Menu-> system options(4) -> Function mode(4) -> T&A • Expanded attendance mode It does authentication by using extended function keys (F11~F19, F21~F29, F31~F39, F41~F49) Before trying authentication, please press an appropriate function key and select approprating number with a Left key (*) or a Right Key (#).
  • Page 20 * Leftt key input (*) To set or delete the expanded attendance mode, please take the following steps. 1) To set the mode: Please set Menu->System Option (4) -> Function Mode (4) -> T&A -> Auto T&A -> expanded T&A -> YES 2) To delete the mode: Please set Menu->System Option (4) ->...

  • Page 21: 2Password

    * In order to use Function key display, the option of terminal is set by Menu-> system options(4) -> Function mode(4) -> T&A • Authentication failure message The following messages are displayed depending on authentication method and causes of failure. An error message for matching failure.

  • Page 22: 3Rf Card (Optional)

    Password can be set up to 8 digits. 2.4.3RF Card (optional) User identity is confirmed through a RF CARD that he or she has. By registering RF CARD numbers in the system, the use of lost or stolen card can be prevented. To initiate authentication by using a RF CARD, you can either contact RF card when the initial screen appears or contact RF card when the following message is displayed after typing in user ID.

  • Page 23: 3Others: Automatic Attendance Mode

    2.4.3Others: Automatic Attendance Mode The result of attendance can automatically remain in log history only with general 1:N authentication. When a specific attendance status is repeated many times, the user does not need to take trouble to press the same function key (F1~F4) each time. In an automatic attendance mode, the initial screen changes as follows and when the 1:N match is tried, the authentication result is automatically attached with the relevant attendance...

  • Page 24: Chapter 3. Environment Setting

    Chapter 3. Environment Setting 3.1 Menu Composition The following table shows the entire menu composition of terminal. The menu is helpful in setting initial environment, user registration, fingerprint recognition device, and network. To use the menu, please press the menu button on the key pad of Terminal.
  • Page 25 1:N time setting Whether to use 1:N time setting or not Time setting (“time setting” possible only when it is on) Free Scan mode UI setting Language Voice guideline Button tone Function Key Disp System Setting Log storing RF card WIEGAND 26BIT 34BIT...
  • Page 26 Firmware version Factory default DB Format Factory format Number of registered fingerprints Number of characters in ID Reset terminal - 26 -...

  • Page 27: Entering Into Menu

    3.2 Entering into Menu Master Authentication At the time of initial installation of terminals, environment can be set without master’s authentication. However, master authentication is a must in order to change environment settings after master setting. To view menu, please press a master button which will display the following screen for master authentication.

  • Page 28: Basic Menu

    Result Display The following message is displayed if master authentication is successful. After one second, you can enter into the menu. However, you will get a failure message when the authentication is not successful which is same as the failure message for general authentication failure.
  • Page 29 from detailed menu or to go back to the initial screen from the basic menu. The higher menu has the following 7 categories. - 29 -...

  • Page 30: Detailed Menu

    3.4 Detailed Menu 3.4.1 User Management The user management menu manages database in which user information is stored. It is accessible only through master’s authentication (see Master Authentication in chapter 2.) Four sub menus are provided including user registration, change and deletion.
  • Page 31 User registration is conducted in terminal when the terminal mode is set at SO. It can be conducted either in server or in terminal if the mode is set at NL. Note that terminal registration is possible if network is in normal operation under the NL mode, but is not possible if network is disconnected.
  • Page 32 normal user and master. Please use a directional key and press ENTER to finish. • Normal user: no right to terminal management with access authority only via identification. • Master: terminal manager who has not only the right to access but also user DB management, environment setting and other menu.
  • Page 33 • How to use by authentication mode ※Legend: FP(fingerprint), PW(password), RF(RF CARD), Enter( ) “/”(OR combination), “&”(AND combination) Mode Description fingerprint Fingerprint only for authentication. ① ID + fingerprint (1:1 match) ② fingerprint (1:N match) password Password only for authentication. ①...
  • Page 34 fingerprint authentication. ① ID + FP (FP failure, RF) ② FP (FP failure = authentication failure) ③ RF password/RF Password or RF CARD for authentication. ① RF ② ID + + PW + (PW failure, RF) fingerprint& Both fingerprint and password authentication password should be a success.
  • Page 35 From the above table of authentication methods, shortened ID authentication can be used for fingerprint authentication (see 1.6 Authentication of chapter 1.) 4) Fingerprint input User’s fingerprint input fingerprint fingerprint-included authentication selected. Fingerprints will be input twice. Please lift your finger after the first time and then place it again for the second time.
  • Page 36 You will get a success message for successful fingerprint input and will get a failure message for failed fingerprint input. In case of failure, you will go back to the initial registration screen. The NAC-2500 includes a routine that checks similar fingerprints during registration.
  • Page 37 digits. For security reason, the input password will be displayed as 『*』. The input password is confirmed. You will get a success message for successful password input and will get a failure message for failed password input. In case of failure, you will go back to the initial registration screen.
  • Page 38 selected during terminal environment setting. You will get a success message for successful RF CARD input and will get a failure message for failed RF CARD input. In case of failure, you will go back to the initial registration screen. 7) Other Registration Methods The previous methods can be freely combined for registration.
  • Page 39 3.4.1.2 User Information Change It is designed to change user information including changes in fingerprint, password, CARD, Authentication, authority. When choosing『user information change』, the following screen will be displayed to input user ID. After inputting ID and pressing ENTER, the following changeable items will be displayed.
  • Page 40 place it again for the second time. Please input fingerprint. Please remove your finger from fingerprint sensor when the following screen appears. Please input the same fingerprint again. You will get a success message for successful fingerprint input and will get a failure message for failed fingerprint input.
  • Page 41 Just like fingerprint registration, similar fingerprints are checked. 2) Authentication method change Please selected authentication method that will be changed. 1.Fingerprint 2.password 3.RF 4.fingerprint / password 5. Fingerprint/RF 6. Password / RF 7. Fingerprint & password 8. Fingerprint & 9. Password & RF 10. Fingerprint & password & RF 3) Authority change It changes the authority of individual registered users.
  • Page 42 can enter into menu to do various terminal controls. Therefore, it is desirable to allocate master user authority only to a limited number of users. 4) Password change Registered password can be changed. Please input new password. Please input the password again. You will get a success message for successful input and will get a failure message for failed input.
  • Page 43 RF CARD of individual registered users can be changed. Please contact the RF CARD when the following message appears. You will get a success message for successful input and will get a failure message for failed input. In case of failure, you will go back to the initial registration screen.
  • Page 44 the process fails and goes back to the initial screen. Please confirm the selection. The following message appears for successful deletion. 3.4.1.4 Deletion of All Users All users can be deleted at once. Please be careful as it will delete all registered users within a terminal.

  • Page 45: Fingerprint Sensor Setting

    When 『yes』is selected, the deleting procedure begins. 3.4.2 Fingerprint Sensor Setting As a second option underneath the main menu, there is an option to select fingerprint sensor. You can choose the following in the main menu. There are the following 7 categories within a sub menu. 3.4.2.1 Brightness The first category is sensor brightness.
  • Page 46 The security level will be set for 1:1 match. It is not possible to set security level for 1:N match and when needed, only a NITGEN after sales engineer can set the level. Please press ENTER to go into a sub menu.
  • Page 47 - 47 -...
  • Page 48 3.4.2.3 Capture Mode The product provides four capture modes for fingerprint including normal, latent, intelli and LFD(Live Finger Detection). The normal mode provides the highest speed. The latent capture is relatively slower but can capture latent fingerprints on the surface of a sensor. The Intelli is relatively slower in speed, yet it analyzes the fingerprints of users to capture the optimal fingerprint image the LFD provides that prevents use of fake fingerprints.
  • Page 49 The following message will be displayed when an appropriate function is successfully selected. - 49 -...
  • Page 50 3.4.2.4 Fingerprint Input Time (1 ~ 30 seconds) It is to set time limit for fingerprint input to a terminal. If a fingerprint is not input within the selected time, a failure message will be displayed to encourage a re-try. Please press ENTER to go into a sub menu.
  • Page 51 3.4.2.5 Auto-On Setting It allows an automatic input of fingerprint without pressing an Enter key by simply placing a finger on fingerprint sensor. Please press ENTER to go into a sub menu. The default value is 『ON』. - 51 -...
  • Page 52 3.4.2.6 1:N Time Setting It limits the time for 1:N match, especially when the 1:N match time becomes too long due to many users. As most authentications take place at the beginning of 1:N match, it is unlikely to find an appropriate fingerprint after some time has passed since the search is initiated.
  • Page 53 Please select appropriate timeout limit. 3.4.2.7 Free Scan Mode (1:1 match only mode) It forbide 1:N match and SID match in terminal if the option is set in ON. The default value is 『OFF』 - 53 -...

  • Page 54: Ui (User Interface) Setting

    3.4.3 UI (User Interface) Setting The third function under the main menu is UI setting. 3.4.3.1 Language You can select the type of language for LCD display. In case of language Type A, you can select Korean, English, apanese, Chinese, Spanish French, Thai and Indonesian. In case of language Type B, you can select Korean, English, Polish, Farsi, Malay, Hebrew, Vietnamese(voice only), and Portuguese.
  • Page 55 3.4.3.2 Voice Guidelines - 55 -...
  • Page 56 3.4.3.3 Button tone It decides whether you will hear a button tone or not when a specific button is pressed. 3.4.3.4 Function Key Display It can select the message when you press the function key(F1~F4) - 56 -...

  • Page 57: System Setting

    The default value is 『OFF』 When the option is set in mode1 or mode2, Extended attendance mode is not supportted in NAC2500. The following table shows the message depending on the option of fucntion key display. Option F1 KEY F2 KEY F3 KEY F4 KEY Mode1...
  • Page 58 When log is on, relevant authentication log during user authentication is sent to a server. - 58 -...
  • Page 59 3.4.4.2 RF CARD It is to select whether RF CARD is used for user authentication. Please use a directional button and press ENTER to finish. You have three options: OFF RF CARD is not used, 26bit for low frequency HID card, 34bit for high frequency Mifare card.
  • Page 60 3.4.4.3 Wiegand It decides whether to use Wiegand communication protocol to send authentication results and user ID to a server. Please press ENTER to go into a sub menu. Please decide whether to use Wiegnad protocol or not. When choosing OFF, item number 2 and 3 will disappear from Wiegand menu.
  • Page 61 Please set the facility code for 34 bits. % please refer to the appendix for details about Wiegand output format. - 61 -...
  • Page 62 3.4.4.4 Function Key It decides whether to use Function keys (F1~F4) or not. When access control mode is set, function keys will not be used. Yet, attendance mode will use function keys. In case of Function key mode, you have to decide to use Auto T&A and Expanded T&A. AC refers to access control mode and T&A refers to attendance mode.
  • Page 63 3.4.4.5 Authentication Mode Please select authentication mode. There are 2 modes available. In SO mode, a terminal is not connected to network and operates standalone. In this case, database only within terminal searched authentication. In NL mode, a terminal is connected to network and it requires a server authentication.
  • Page 64 3.4.4.7 Terminal Mode Terminal mode is an option to control Wiegand output. When a terminal is set at normal mode, wiegand output is Facility Code and user ID. If it is set at reader mode, wiegand output is ay values read from a card reader. - 64 -...
  • Page 65 3.4.4.8 Time zone It is to decide whether to use Time zone or not. It Time zone is on, the function will be used. Please refer to Access manager manual for details on the use of time zone. - 65 -...

  • Page 66: Network Setting

    3.4.5 Network Setting The fifth main menu is network setting. When selecting network setting, you will find the following 4 sub menu. 3.4.5.1Terminal ID The values for Terminal ID should not be overlapping within one server and a unique number for each terminal is used for network access.
  • Page 67 3.4.5.2 TCP/IP The following is about TCP/IP setting. There are 5 sub-menus out of which 2 may not appear depending on DHCP setting. ① DHCP - 67 -...
  • Page 68 ② Terminal IP Terminal IP is manually set. It does not appear if DHCP is ③ Subnet Mask Subnet mask is manually set. It does not appear if DHCP is - 68 -...
  • Page 69 ④ Gateway Gateway can be set when needed and it is used mostly when connected to external network. If the system is used only within Intranet, you do not need to input any value for it. ⑤ Server IP Please input Server IP that has an Access Server installed and the value of the IP should be a fixed IP.
  • Page 70 3.4.5.3 Limiting Communication Time A terminal sends a signal on a regular basis in order to check connection status to a server, and the current menu selects the cycle. The value should be set with an extreme caution and both long and short time have strength and weakness.
  • Page 71 3.4.5.4 Port Setting Please input connection port number to be used for a server. In most cases, factor setting values do not change. - 71 -...

  • Page 72: Cofirmation Of Terminal Information

    3.4.6 Cofirmation of Terminal Information You can check terminal information from the sixth main menu. 3.4.6.1 Number of Users It gives information on the number of users currently registered in a terminal. There are normal users and master users. Currently, the system has 123 normal users and 4 master users. - 72 -...
  • Page 73 3.4.6.2 Version Check You can find information on the version of firmware in a terminal. The current firmware version is 2.500-00. - 73 -...

  • Page 74: Factory Default Setting

    3.4.7 Factory Default Setting The menu is used only once during factory testing or site installation. 3.4.7.1 DB Format All DB are formatted. When format is completed, the system goes back to the initial screen. - 74 -...
  • Page 75 3.4.7.2 Factory Format Factory Format is a command to restore all information stored within a terminal into initial values including user DB, option DB, log information and logo. Therefore, the function should be used with an extreme caution. - 75 -...
  • Page 76 3.4.7.3 Number of Registered Fingerprint It determines the number of fingerprint that can be registered per one user between 1 and 2. (Will expand to 5 in future) However, the value cannot be change if there is DB. 3.4.7.4 Number of Characters in ID The length of ID for a site will be selected.
  • Page 77 3.4.7.5 Reset Terminal Terminals can be reset without disassembling. Please choose 『yes』 in a confirmation screen to reset a terminal. - 77 -...

  • Page 78: Appendix 1: Network Connection Error And Solutions

    Appendix 1: Network Connection Error and Solutions When a terminal is not registered in a server, it should be registered on the server. When a terminal ID is not valid, please check the ID again and set it again with a valid ID (1~255.) If the number of user ID characters in a server and a terminal is not the same, please set the same number of characters for both IDs.
  • Page 79 When a terminal ID conflicts, please change the terminal ID into an unregistered one. LICT When MAC Address is not consistent, please contact the customer service center. - 79 -...

  • Page 80: Appendix 2: Terminal Initialization Error And Solutions

    Appendix 2: Terminal Initialization Error and Solutions The following is a list of terminal initialization errors and solutions. Err. Code Details Solution Unidentified Error Rebooting or A/S FPGA Initialization Rebooting or A/S Failure Initialization To check LCD module Failure connection or A/S Initialization Failure To check Optic module...

  • Page 81: Appendix 3: Law And Regulation

    Appendix 3: Law and Regulation Device Type User Guideline The device is designed for home users B-level Device and can be used for all locations (home communication including residential areas as it is device) registered as a qualified device against electromagnetic wave. - 81 -...

  • Page 82: Appendix 4: Wiegand Protocol Format

    Appendix 4: Wiegand Protocol Format 1. Wiegand Input - 26 Bit 8 Bit (site code) 16 Bit (card number) - 34 Bit 16 Bit (site code) 16 Bit (card number) - 82 -...
  • Page 83 2. Wiegand Output Output: MSB → LSB Even Parity: Odd number 1 Odd Parity: Even number 1 Terminal mode <Access Controller> - 26 Bit 8 Bit (facility code) 16 Bit (user ID) Even Parity Odd Parity - 34 Bit 16 Bit (facility code) 16 Bit (user ID) Even Parity Odd Parity...

  • Page 84: Appendix 5 : Emergency Screen

    Appendix 5 : EMERGENCY Screen 1) EMERGENCY (Door Open) When a door is forced open by an unauthorized user for access, doors with door sensors detect the attempt and display the following EMERGENCY message. In this case, the emergency will be cancelled when the door is checked by a system manager who enters into the menu in a terminal.

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