Table of Contents Package Contents Specifications Safety Information Function Diagram Digital Display VeSync App Setup Before First Use Using the Smart Scale Maintenance • Calibrating the Smart Scale • Cleaning the Smart Scale • Replacing the Batteries Display Messages Troubleshooting FCC Statement Warranty Information Customer Support...
Package Contents 1 x Smart Fitness Scale 1 x Measuring Tape 3 x 1.5V AAA Batteries (Pre-Installed) 1 x Quick Start Guide Specifications Weight Capacity 400 lb / 28 st / 180 kg Increments 0.1 lb / 0.05 kg Weight Units lb / st / kg Platform Tempered glass...
Safety Information Please read and follow all instructions and safety guidelines in this manual. Medical • This scale should not be used to diagnose or treat any medical condition. • Scale data should not be used as a substitute for medical advice from a healthcare professional.
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Batteries • Do not mix new and old batteries. • If the low battery indicator (“ “) appears on the display, replace the batteries. • If the scale is not in use for a long period of time, remove the batteries to extend the lifetime of the scale.
VeSync App Setup Note: Due to app updates and improvements, the contents of this manual may change without notice. The VeSync app user interface may appear slightly different. To download the VeSync app, scan the QR code or search “VeSync” in the Apple App Store or Google Play Store.
Creating a User If you are a new user, you will need to enter physical information before weighing yourself for the first time so the scale can calculate your body metrics. Follow the in-app instructions to add a user. Note: •...
Using the Smart Scale Note: • To switch between pounds (lb), stone (st), and kilograms (kg), select the weight unit in the Device Settings menu in the VeSync app. • If you are pregnant, scale measurements will not be accurate. Place the scale on a hard, flat surface.
Maintenance Calibrating the Smart Scale If the scale has been moved or flipped upside down, it must be calibrated to ensure accurate results. Place the scale on a hard, flat surface. Step on the scale with 1 foot until digits appear on the display. [Figure 2.1] Then, step off.
Replacing the Batteries The display will show “ ” when the batteries need to be replaced. Open the battery compartment on the underside of the scale. Remove the old batteries and dispose of them properly. Install 3 new 1.5V AAA batteries. Follow the guidelines in the battery compartment to match the + and - terminals.
Troubleshooting The scale doesn’t turn on. ▪Check if the batteries are properly installed. If using the scale for the first time, remove the plastic insulator strip from the battery compartment. Information flashes on the screen and then disappears. ▪The batteries are low and may need to be replaced. The smart scale doesn’t connect with the VeSync app.
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▪Set up your smart scale in the VeSync app. Your weight will show on the scale display, and more results will show on the app. ▪Make sure your phone has Bluetooth turned on. ▪If you’re wearing shoes or socks, the scale cannot measure health metrics such as body fat.
FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
ID and date of purchase. Terms & Policy Etekcity warrants this product to the original purchaser to be free from defects in material and workmanship, under normal use and conditions, for a period of one year from the date of original purchase.
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Warranty Information (cont.) Etekcity will not be liable for indirect, incidental, or consequential damages in connection with the use of the product covered by this warranty. This warranty extends only to the original consumer purchaser of the product and is not transferable to any subsequent owner of the product regardless of whether the product is transferred during the specified term of the warranty.
Cisco Systems, Inc. and/or its ® affiliates in the United States and certain other countries. The Bluetooth ® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Etekcity Corporation is under license.