Status Codes - Geo Trio User Manual

Trio
. User manual

Status codes

Your Display may show an status code when there is a problem.
Code(s)
1 ... 3
20, 21, 22, 23
28
29
30
31 ... 38
24, 25, 26
40-44
See >
Menu Support
Status
Display problem
Connection error
Electricity meter
problem
Gas meter problem
WiFi module not found
WiFi problem
Meter network data
problem
Cloud problem
for contact details.
Resolution
Your Display has developed a fault. Please remove and
re-insert the power supply or contact your utility provider.
Display unable to communicate with the meter networks.
Try moving the Display closer to the smart meter(s) or
contact your utility provider.
Display is connected to the electricity meter, but not
receiving all data. If the problem persists, contact your
utility provider.
Display is connected to the electricity meter, but not
receiving all data. If the problem persists, contact your
utility provider.
WiFi module problem (if fitted). Please remove and
re-insert the module.
WiFi module unable to communicate properly. Please
check your local WiFi network and check your Display's
settings. (See >
Settings WiFi
Display is connected to the meter network, but not
receiving all data. If the problem persists, contact your
utility provider.
Display is waiting for cloud data service,
please wait.
network)
Status codes
39