Troubleshooting - Kogan KA92WCFREZA User Manual

TROUBLESHOOTING

If you experience any issues, please check the table below before contacting the support
team.
Not Turning On
Odour
Compressor Is Working
for Long Periods
Light Not Turning On
Door Cannot Close
Loud Noises
Door Seals Aren't Tight
Water Pan Overflowing
Freezer Body Is Hot
Surface Condensation
Abnormal Noise
Check that the freezer is plugged in and the outlet is switched
on.
Check whether there is a power failure or if your circuit breakers
have tripped.
Ensure that foods with strong scents are well wrapped.
Check whether there is any rotten food or liquids in the freezer.
Clean the inside of the freezer.
During summer, it is normal for the compressor to work harder
due to the higher ambient temperature.
Ensure that food is allowed to cool down before it is placed inside
the freezer.
Do not open the doors too frequently.
Check to see whether the freezer is plugged in and that the
outlet is switched on.
Have the globe replaced.
Check to see that the door isn't being blocked by any packaging.
Check that the freezer isn't tilting.
Check whether the freezer is stable and level.
Remove any foreign matter or liquids on the seals.
Heat the door seal with a hot towel or hairdryer, then close the
freezer.
There is too much food in the freezer, resulting in heavy
defrosting. Doors aren't closing properly, resulting in over frosting.
Heat dissipation of the built-in condenser into the body is
normal.
Condensation on the exterior surface and door seals is normal
when the ambient humidity is too high. It can be wiped away
with a clean towel.
Buzzing and creaking from inside the body of the freezer is
perfectly normal.
This is the sound of the compressor and the refrigerant flowing.