Troubleshooting - Bissell CROSSWAVE 1785 Series User Manual

Troubleshooting

WARNING
To reduce the risk of electric shock, turn power switch o and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
Problem Possible causes
Clean water tank may be empty
Clean water tank may not be
seated completely
System isn't completely primed
Reduced
spray OR
Brush window is not latched in
no spray
place
Not holding trigger to spray solu-
tion
Spray tips on foot clogged
Tanks may not be seated properly
Dirty tank has picked up
maximum amount of dirty water
and has reached full line
Loss of
suction
Brush window is not latched in
power
place
Debris channel in foot is clogged
by debris
Filter clogged by debris
Brush roll is not installed properly
Brush roll is Machine is standing upright
not turning
Obstruction has caused brush roll
to stop
Obstruction has caused brush roll
to stop and shut down machine
Machine
won't turn on
Machine is Cap of clean water tank is not
leaking closed properly
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www.BISSELL.com
Remedies
Refill tank
Turn power OFF / Remove and
reseat tank
Hold trigger for 10 to 15 seconds to
make sure the solution has flowed to
the spray tips
Turn power OFF / Unplug machine
and re-install brush window
Hold trigger continuously while
using the machine
Use a pin to clean the spray tips
located underneath the brush roll
window
Turn Power OFF / Remove both
tanks and reseat them so they fit
properly on the machine
Empty dirty tank
Turn Power OFF / Unplug machine
and re-install brush window
Clean the channel with a paper towel
Remove debris clogging the filter
screen and clean the filter
Turn Power OFF / Unplug machine
and follow instructions on page 11 for
replacing brush roll
Recline machine to make brush roll
turn on
Turn Power OFF / Unplug machine
and remove brush window and brush
roll to remove obstruction
Unplug machine to reset the system.
While the machine is unplugged,
remove the brush window and brush
roll to remove the obstruction before
plugging the machine back in for use.
Remove the clean water tank and
re-apply the cap