Troubleshooting - Sage the Smart Oven Pizzaiolo BPZ820 Quick Manual

Troubleshooting

POSSIBLE
PROBLEM
Oven will not switch
"ON"
The AT TEMPERATURE
light is flashing
Steam is coming out
of the oven door
The heating elements
appear to be pulsing/
some elements appear
off
There is a noise coming
from the oven after
it is turned off
Smoke is coming out
of oven
Fire in the oven
Visible micro-cracking
on pizza stone.
16
EASY SOLUTION
• Check that the power plug is securely inserted into the outlet.
• Insert the power plug into an independent outlet.
• Insert the power plug into a different outlet.
• Reset the circuit breaker if necessary.
• This indicates that the oven is outside the desired temperature for
cooking. Wait till the AT TEMPERATURE light turns solid on before
loading your pizza.
• This is normal. The door is vented to release steam created from high
moisture content foods.
• If moisture is found on the bench top around the base of your product,
simply wipe it dry.
• Element iQ™ accurately controls the heat inside the oven by pulsing
the power and adjusting the power level in the heating elements in short
bursts to give accurate temperature control. This is normal.
• During cooking, cooling fans turn on to protect sensitive electronic
components from overheating. Due to the extreme temperatures this
oven gets to, these fans remain on after cooking has finished, until
temperatures are low enough for the components. Please do not unplug
the oven from the wall until these fans turn off.
• This is normal during cooking due to the extreme high temperatures.
To reduce this, try to limit the amount of flour/semolina used on your
peel. It is also recommended to use the oven in a well-ventilated area.
• Don't be alarmed. Close the door if it is still open. If the fire does not
self-extinguish within 20 seconds, unplug the unit and keep the door
closed until the fire is out.
• Micro-cracking on the glaze might appear over time.
This is not harmful and will not alter the quality of the product.
• Micro-cracking is not a structural damage to the product.