ENDING A CALL
On a Handset:
•
Hang up or press
On a Headset:
•
Press the "Headset"
On Speakerphone:
•
Press the "Speakerphone"
HOLD
Placing a Call On Hold:
•
While on a call, press the "Hold"
Retrieving Calls On Hold:
•
Press the "Hold"
MUTE
1.
To mute the microphone on an active call, press the "Mute"
2.
To un-mute the microphone, press the "Mute"
TRANSFERRING CALLS
Blind Transfers:
1.
While on a call, press the "Transfer" soft key.
2.
Dial the desired phone number or extension number.
3.
While the destination is ringing, press the "Transfer" soft key again.
4.
The call is automatically transferred.
Attended (Consultative or Warm) Transfers:
1.
While on a call, press the "Transfer" soft key.
2.
Dial the desired phone number or extension number.
3.
Wait for the party to answer. Announce the call and indicate you
are transferring a call to them.
4.
Press the "Transfer" soft key to transfer the call.
the "End Call" soft key.
button.
button.
button or press the "Resume" soft key.
button.
button again.
button.
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