Holding And Resuming Calls; Hold A Call; Resume A Call - Poly Polycom VVX Series User Manual

Answer a Call When in a Call
When you're in an active call and an incoming call arrives on the same or a different line, a call waiting
tone beeps and the Incoming Call screen displays.
If you don't answer the call within 10 seconds, the Incoming Call screen disappears, and the Calls
screen displays.
Procedure
» Do one of the following:
• Press the Answer soft key.
• Press the call key to which the incoming call is assigned.
This places the active call on hold, and the incoming call becomes active.
Answer a Call from an Expansion Module
You can answer calls using the line keys on your VVX phone or from your connected expansion module.
Procedure
» Press the expansion module line key that has the flashing green LED indicator.
Related Links
Polycom VVX EM50 Expansion Modules

Holding and Resuming Calls

When you are in a call, you can place an active audio call on hold and resume the call.

Hold a Call

While a call is connected, you can place the call on hold.
Procedure
» Do one of the following:
• Press the Hold soft key. This holds only the highlighted call on the screen.
• Press the Hold feature key. This holds all calls that are in a holdable state.

Resume a Call

View and resume a held call.
Procedure
» Do one of the following:
• Press the Resume soft key. This resumes only the highlighted call on the screen.
• Press the call key that hosts the call to resume. This resumes the call only if it is in the
holding state.
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Audio Calls
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