The firmware update on your Poly VVX D230 may fail for the following reasons:

1. Firmware Package Checksum Error: The firmware file is corrupted. Solution: Check the file or redownload the firmware package and try again.

2. System Is Busy: The device is busy with an active call or provisioning. Solution: Try the update again later.

3. Firmware Is Not Modified: The device is already running the same firmware version. Solution: No need to upgrade.

This answer is automatically generated

Kristin

April 4, 2025

@Mr. Anderson The web interface shows that it is quite a few versions behind. When I click to update, the phone doesn't reboot or accept the update, nothing happens. I don't even get an error message.

Kristin

April 4, 2025

@Mr. Anderson It shows the phone is at version 5.5.1.11526 and the recent version is 6.4.7.

Summary of Contents for Poly VVX D230

Page 1 Plantronics, Inc. (Poly – formerly Plantronics and Polycom) 345 Encinal Street Santa Cruz, California 95060 © 2019 Plantronics, Inc. All rights reserved. Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. All other trademarks are the property of their respective owners.
Page 2: Table Of Contents
Related Poly and Partner Resources ........
Page 3 Contents Status Pages ............24 System Status .
Page 4 Contents BroadSoft XSI Features ............43 Network Directories .
Page 5 Contents OBiTALK Service Settings ..........85 Gateway Settings .
Page 6: Before You Begin
Create an account to access Poly support personnel and participate in developer and support forums. You can find the latest information on hardware, software, and partner solutions topics, share ideas, and solve problems with your colleagues ●...
Page 7: Canonical Fashion
Before You Begin The canonical fashion simplifies locating parameters on the phone’s native web portal or on OBiTALK.com. Canonical Fashion This example shows the format of the canonical fashion. ● Parameter Group Name::ParameterName = Parameter Value {replace-with-actual-value} The Parameter Group Name is the heading of the parameter group on the left side panel of the device local configuration or OBiTALK Configuration web page.
Page 8: Multiple Choice Values
Before You Begin either true/false or True/False (case-sensitive). This is equivalent to selecting or clearing the check box on the configuration web pages. Multiple Choice Values You must provision parameters that take one of several valid options from a drop-down list on the device message with string values that match exactly one of those choices.
Page 9: Getting Started
Built with a high-performance system-on-a-chip platform to ensure high-quality voice conversations, the VVX D230 is a dedicated system targeted at applications for VoIP services. VVX D230 devices have high availability and reliability because they’re always on to make or receive calls.
Page 10: Powering The Device On And Off
Getting Started Powering the Device On and Off The VVX D230 device turns on when you plug it into a power source. Connect the power adapter to the base station if Power over Ethernet (POE) isn’t available. If you use the power adapter, use only the 5V adapter supplied with the original packaging to power the device.
Page 11: Configuration And Management
Configure Your Device Using the IVR System The VVX D230 device uses the IVR system for both its configuration and normal functionality. Access the IVR system to receive verbal prompts and information from the device (such as the device IP address).
Page 12: Configure System Settings
Configuration and Management Menu Selection Setting Description Set IP Address Current IP address. Note: If you enter a new value (static IP address), DHCP is disabled. • Press 0 to repeat the information. • Press 1 to enter a new value. •...
Page 13: Configure Network Settings
Configuration and Management Menu Selection Setting Description Firmware Version Current firmware version. • Press 0 to repeat the information. • Press # to enter another configuration menu selection. IVR Password Current IVR password. • Press 0 to repeat the information. •...
Page 14 Configuration and Management Menu Selection Setting Description DHCP Configuration Current DHCP configuration value. • Press 0 to repeat the information. • Press 1 to enter a new value. • Press 2 to set the default value. • Press # to enter another configuration menu selection.
Page 15: Configure Sip Service Provider Settings
Configuration and Management Menu Selection Setting Description LLDP Discovery (Enable/Disable) Current LLDP Discovery configuration value. • Press 0 to repeat the information. • Press 1 to enter a new value. • Press 2 to set the default value. Press # to enter another configuration menu selection.
Page 16 Configuration and Management SP1 Configuration Settings Menu Selection Setting Description SP1 Block Caller ID Enable • Press 0 to repeat the information. • Press 1 to enter a new value. • Press 2 to set the default value. • Press # to enter another configuration menu selection.
Page 17 Configuration and Management SP2 Configuration Settings Menu Selection Setting Description Enable Service Provider Two SP2. Current SP2 value. • Press 0 to repeat the information. • Press 1 to enter a new value. • Press 2 to set the default value. •...
Page 18: Configure Obitalk Settings
Configuration and Management SP2 Configuration Settings Menu Selection Setting Description SP2 Call Forward on Busy – Enable / • Press 0 to repeat the information. Disable • Press 1 to enter a new value. • Press 2 to set the default value. •...
Page 19 Configuration and Management Menu Selection Setting Description Enable OBiTALK Service Current OBiTALK service value. • Press 0 to repeat the information. • Press 1 to enter a new value. • Press 2 to set the default value. • Press # to enter another configuration menu selection.
Page 20: Remote Provisioning
Remote Provisioning Remote Provisioning is the process by which VVX D230 devices download a configuration file from a server, located in the cloud or in the same enterprise. The configuration file contains all the necessary parameter values for the device to function normally. It also can tell the device to download an additional configuration file from a different URL or to download a different firmware to replace the current one.
Page 21: Zero-Touch Provisioning
With this parameter configured, the first time a new handset is powered on and connected to the network, it can automatically contact the designated URL to get the initial configuration file. For more information on using ZT provisioning, contact your Poly sales representative.
Page 22: Configure Your Device Using The System Web Interface
Configuration and Management Zero-Touch devices must contact OBiTALK.com one time to get the customized values before they can start normal operation. Make sure that the device can access the internet before first use. Configure Your Device Using the System Web Interface The device has an integrated system web interface that you can access from a PC or similar device using a browser.
Page 23: Star Codes
Star Codes Star codes are short sequences of digits where each sequence serves as a command to the device to perform certain operation. Each sequence usually starts with the * key followed by a 2-digit code (such as *69). You can use star codes to set the value of one or more configuration parameters. The device allows you to issue star code from the handset only.
Page 24 Star Codes Preprogrammed Star Codes (continued) Code Description Disable Call Forward in Busy Call Forward on No Answer (Enter Number + #) Disable Call Forward No Answer Repeat Dial Block Caller ID (One Time) Unblock Caller ID (One Time) Call Return Call Forward All (Enter Number + #) Disable Call Forward All Block Anonymous Calls...
Page 25: Status Pages
Status Pages The parameters status pages show read-only values for certain parameters on your device. System Status The System Status page is divided into several sections: ● WAN Status ● Product Information ● SPn Service Status (n = 1–8) ● OBiTALK Service Status WAN Status The status of the WAN (Ethernet) interface includes information like the assigned IP address, default...
Page 26: Spn Service Status (N = 1-8)
Status Pages Reboot Reason Codes Reason Code Description Reboot from webpage — no change in parameter values or firmware. Reboot during OBiTALK signup. Reboot after DHCP server offers IP, GW-IP, and/or netmask different from what the device is currently using. Reboot on data networking link re-establishment.
Page 27: Sp Service Stats
Status Pages The Call History can be saved at any time by clicking on the “Save All” button. The Call History can be saved as an XML formatted file called callhistory.xml. SP Service Stats Statistics relevant to SPn can be found on the SPn Service Stats page (where n = 1–8). See the Parameter Reference for information on the parameters displayed on these pages.
Page 28: Device Settings
Device Settings You can control how handsets dial calls, speed dial numbers, and user-defined digit maps. You can also control device codec features, handset tones, and ring tones. Codec Profile Features Two codec profiles are available on the devices, selectable per trunk (SPn and OBiTALK). To select a codec as the preferred codec in this profile, set the priority of that codec to be highest among all the enabled codecs in this profile.
Page 29 Device Settings 480 Hz at –18 dBm and 620 Hz at –18 dBm The expiration time is exactly 10 seconds. It has only one cadence segment, which has tone active 0.5 second and tone inactive 0.5 second. Prompt Tone PROMPT, "480-16;10" Prompt tone is generated from a single frequency component: 480 Hz at 16 dBm.
Page 30: User Settings
Device Settings User Settings Use the systemweb interface to configure user speed dial numbers and user-defined digit maps. Speed Dial Numbers D230 handset supports 99 speed dial numbers. The 99 speed dial slots are numbered from 1 to 99 and are invoked by dialing a 1- or 2-digit number corresponding to the slot number.
Page 31: Conference Calls
Conference Calls A conference call is a conversation involving two or more remote parties. To start a conference, there must be at least two calls and with at least one of them in the Connected state and the other in the Holding state. Your phone supports two methods to conference multiple parties: ●...
Page 32: Add A Participant To The Conference Bridge
Conference Calls Note that the phone assumes that only participants that are on the same SP service or using the same ITSP profile as the conference bridge can be referred to the bridge. For participants that are referable, the phone keeps them in the conference using local mixing.
Page 33: Call Routing
Call Routing Call routing is the process by which the device sets up a call bridge or an endpoint call based on information like the trunk on which the call originates, the caller’s number, and the called number. From the device’s perspective, calls originated from the trunk side are considered inbound calls, while calls originated from an endpoint are outbound calls.
Page 34 Call Routing Rule Formats Rule Format Notes Vertical bar-separated list of 0 or more callee-list : callee|callee|callee| … callee objects. number OR embedded-digit-map OR ? ? = anonymous, @ = any number but caller : OR @ anonymous. number OR embedded-digit-map OR @ callee : SPx(arg) OR PPx(arg) arg object is optional.
Page 35: Inboundcallroute Examples
Call Routing ● Callee-list in a peering object can be empty. It implies the callee object @, meaning any called number. The preceding ‘>’ can be omitted if callee-list is empty. ● Caller-list in a peering object can be empty. It implies the caller-list @|?, meaning any caller number including anonymous.
Page 36 Call Routing Note that the curly braces can be omitted if there is only one rule in the route. The OR operator isn’t part of the parameter syntax. It is used here to separate alternative values only. A rule has the following format: rule := callee-list : terminal where ●...
Page 37: Outboundcallroute Examples
Call Routing the number used for matching call routing rules has already incurred the transformations, if any, implied by the digit map. Remember this fact when crafting your own OutboundCallRoute. OutboundCallRoute Examples sp1 OR {SP1} OR {:SP1} OR {@:Sp1} (all equivalent) This rule says: Make all calls using the SP1 Service, without any caller-id spoofing or digit transformation.
Page 38 Call Routing ● <elements:literals> – Substitute the digit sequence matching elements with the given literals. Single quote syntax isn’t needed or allowed for the literals in this context. Special characters can be used here as they don’t apply in this context either. Elements can be empty, in which case the ‘:’ can be omitted.
Page 39: Matching Against Multiple Rules In A Digit Map
Call Routing ● **1(Msp1) – Matches any number that starts with **1 and with the rest of digits matching the DigitMap in the SP1 Service. ● <:1234> – Matches an empty phone number and replaces with 1234. This is the syntax for a hotline to 1234.
Page 40 Call Routing Rules in the EM or IM state are candidates to be selected by the DMP. After processing a new digit, the DMP returns a final decision if any of the following conditions holds: ● All rules are the MM state. The DMP returns an error. ●...
Page 41 Call Routing If you enter 333#, the DMP immediately returns the number 333. Now consider the digit map (33xx.|333#1234x.) If you enter 333#, the DMP won’t return, but continues to wait for further input or for its interdigit timer to expire.
Page 42: User-Defined Digit Maps
Call Routing User-Defined Digit Maps The User Settings – User-Defined Digit Maps section of the device configuration web page provides for 10 user-definable digit maps. These digit maps are referred to as User-Defined Digit Map 1 to 10. Each user-defined digit map is specified with two parameters: ●...
Page 43: Third-Party Servers
Call Forward All The functionality provided by Call Forward All is similar to that of the CallForwardUnconditional function provided natively by the handset (per line). Poly recommends that you disable the native version when using the network-provided version to avoid ambiguity.
Page 44: Call Forward Busy
Third-Party Servers To configure the Call Forward All settings: » Enable the option SPn Service – Network Provided Services::CallForwardAlways. Note that you can specify the number to forward all incoming calls. These settings are submitted to and stored on the server. Call Forward Busy To configure the Call Forward Busy settings: »...
Page 45: Network Directories
Third-Party Servers You can access some of the XSI features from the phone by launching dedicated apps (such as Network Directories) via the handset menu. BroadSoft XSI Feature Parameters Parameter Group Parameter Description ITSP Profile X – SIP X_XsiServer The XSI server hostname or IP address. Phone attempts to resolve the hostname as DNS A Record only.
Page 46: Service Providers
Service Providers Use the following information for SIP-based configurations. Each ITSP configuration is grouped together as an ITSP profile. The VVX D230 refers to them as ITSP Profile A through ITSP Profile H. Voice Services ● SP1–8 ● OBiTALK SIP Service Provider Features You can configure up to four SIP accounts or SIP Trunks on the device.
Page 47: Sip Outbound Proxy Server
Service Providers device is online and functional. Each device takes only one local IP address that is either statically assigned in the device’s configuration, or dynamically obtained from a local DHCP server. The SPn services (for n = 1 through 8) each use a different local contact port for sending and receiving SIP messages (defaults are 5060, 5061, 5062, and 5063).
Page 48: Nat Traversal Considerations
Service Providers NAT Traversal Considerations If the device sits behind a NAT router (typically the case), it can discover the mapped external address corresponding to its local SIP contact address as seen by the server in one of the following ways: ●...
Page 49: Sip Privacy
Service Providers The intervals for checking the primary fallback list and the secondary fallback list are configured in the X_CheckPrimaryFallbackInterval and X_CheckSecondaryFallbackInterval parameters. These parameters are specified in seconds and the default value is 60 for both. Notes: ● Existence of a secondary server implies a primary server exists. ●...
Page 50: Rtp Statistics - The X-Rtp-Stat Header
Service Providers ● X_STUNServerPort – The STUN Server’s listening UDP port. Default value is 3478 (standard STUN port). The STUN feature used in this context is only for RTP packets, not SIP signaling packets, which typically don’t require STUN. The device sends a STUN binding request right before making or answering a call on SP1/2.
Page 51: Media Loopback Service
Service Providers ● DU = Call duration in seconds ● EN = Last Encoder Used ● DE = Last Decoder Used For example: X-RTP-Stat:PS=1234,OS=34560,PR=1236,OR=24720,JI=1,DU=1230,PL=0,EN=G711U, DE=G711U To enable the X-RTP-Stat feature, set the ITSP Profile X – SIP::X_InsertRTPStats parameter to YES (or TRUE).
Page 52: Using Spn As A Proxy For A Sip Ip Phone
Service Providers For more information on ITSP RTP settings parameters, see the ITSP Profile X – RTP Web Page (X = A, B, C, D, E, F, G, H) Parameter Guide table in the Parameter Reference section. Using SPn as a Proxy for a SIP IP Phone An SP service can be set up as a proxy for a legacy IP phone to let the phone access OBiTALK or OBiBlueTooth (on SPn) installed on the device.
Page 53: Parameter Reference
Parameter Reference Use the following VVX D230 parameters to configure your device. Depending on your device or your settings, the system web interface may not display all of these parameters. Status Parameters The Status Parameters web pages show read-only values for certain parameters on your device. They include these pages: ●...
Page 54 Parameter Reference System Status Settings Parameter Description DNSServer2 URL for domain name server 2 when using static IP addressing. Example value: 4.2.2.2 MACAddress MAC address installed on the handset. Example value: 9CADEF90004E LLDP-MEDStatus Enables LLDP media endpoint discovery for improved network connections. Example value: Enabled Product Information (DeviceInfo.) ModelName...
Page 55: Call Status Settings
Parameter Reference System Status Settings Parameter Description PrimaryProxyServer IP address of the current primary proxy server if proxy server redundancy is enabled on this service. Example value: 10.100.123.234 SecondaryProxyServer IP address of the current secondary proxy server if proxy server redundancy and secondary registration are both enabled on this service.
Page 56: Call History
Parameter Reference Call Status Descriptions Status Description Packets Out-of-Order Number of received RTP packets that are out of order. Packets Lost Number of incoming RTP packets assumed lost. Packet Loss Rate Number of incoming RTP packets assumed lost rate in percent. Packet Drop Rate Number of incoming RTP packets dropped in percent.
Page 57: System Management Parameters
Parameter Reference System Management Parameters The System Management parameter web pages show network parameters on your device. They include these pages: ● WAN Settings ● Auto Provisioning Settings ● Device Admin Settings ● Device Update WAN Settings This page lists the Ethernet settings for your device. WAN Settings Parameter Description...
Page 58 Parameter Reference WAN Settings Parameter Description Default Setting VLANDiscovery Enables taking VLAN setting from DHCP options. Choice Disabled • Disabled • Fixed • Custom VLANDiscoveryOption Specifies which DHCP option to use for VLAN discovery. 802_1XMode Port-based network access control provides an Disable authentication mechanism to attach to a LAN.
Page 59 Parameter Reference WAN Settings Parameter Description Default Setting DaylightSavingTimeEnable Enables daylight saving time on the unit. DaylightSavingTimeStart Daylight Saving Time Start Date Format: 3/8/7/2 month/day/week/hh:mm::ss, where month = 1-12, day = 1-21, weedkay=0, 1-7 (0=special), hh = 0-23, mm = 0-59, ss = 0-59.
Page 60 Parameter Reference WAN Settings Parameter Description Default Setting DNSQueryDelay When multiple DNS servers are available, the unit attempts to resolve a domain name by querying each server sequentially until a successful result is received. This parameter controls the number of seconds between successive DNS queries made by the unit for a given domain name.
Page 61: Auto Provisioning Settings
Parameter Reference Auto Provisioning Settings The Auto Provisioning web page shows all the parameters related to remote provisioning of the device. Auto Provisioning Parameter Guide Parameter Description Default Setting Auto Firmware Update (X_DeviceManagement.FirmwareUpdate.) Method Current operational method of auto firmware updating. Choose Disabled from: •...
Page 62 Parameter Reference Auto Provisioning Parameter Guide Parameter Description Default Setting Suspend Suspend firmware update until canceled. false ITSP Provisioning (X_DeviceManagement.ITSPProvisioning.) Method Current operational method of Provisioning. Choose from: System Start • Disabled: don’t download from ConfigURL. • System Start: Download from ConfigURL just once on system start.
Page 63 Parameter Reference Auto Provisioning Parameter Guide Parameter Description Default Setting OBiTALK Provisioning (X_DeviceManagement.Provisioning.) Method Current operational method of Provisioning. Choose from: System Start • Disabled: Don’t download from ConfigURL. • System Start: Download from ConfigURL just once on system start. •...
Page 64: Macro Expansion Supported By The Device
Parameter Reference Auto Provisioning Parameter Guide Parameter Description Default Setting ExpandIn This is a comma-separated list of canonical parameter names, where the macro expansion can be used. As many as three parameter names can be specified. Specify ANY to allow the macro to expand in any parameter.
Page 65: Device Admin Settings
Parameter Reference $MACRO Expansion Supported by the Device Macro Name Description Where It Can Be Used TPRMn Value of Auto Provisioning::TPRMn Auto Provisioning::ConfigURL, n=0-3 Auto Firmware Update::FirmwareURL UDMn, Value of User-Defined Macro n::Value The value of User-Defined Macro n::ExpandIn n=0-3 Device Admin Settings The Device Admin web page includes the following configuration parameters.
Page 66 Parameter Reference Device Administration Parameter Guide Parameter Description Default Setting ProxyServerPort Destination port to connect to the HTTP proxy server. Range = [0:65535]. Don’t choose a port at random. ProxyAuthUserna User name for proxy authentication. ProxyAuthPasswo Password for proxy authentication. BypassProxyServ Enables BypassProxyForSubnets parameter.
Page 67 Parameter Reference Device Administration Parameter Guide Parameter Description Default Setting Platform CA n (X_DeviceManagement.PlatformCACert.n.), n = 1 or 2 DownloadURL URL to download certificate None MD5CheckSum MD5 checksum of the certificate file to be downloaded. Failure to provide None this causes the device to try to download the same file on every reboot or restart.
Page 68: Device Update
Parameter Reference Device Update The Device Update web page provides the following functions: ● Firmware Update ● Backup Configuration ● Restore Configuration ● Reset Configuration Firmware Update You can update the firmware for your handset from the native web page. The firmware file must be stored locally on a computer that you can access with a web browser.
Page 69: Restore Configuration
Parameter Reference When backing up a device’s configuration, you can select one the following options before clicking Backup. Backup Options Option Description Default Setting Incl. Running Status If checked, the values of all status parameters are included in backup file. Otherwise, status parameters are excluded from the backup. Incl.
Page 70: Itsp Profile X (X = A, B, C, D, E, F, G, H)
Parameter Reference ITSP Profile X (X = A, B, C, D, E, F, G, H) ITSP profiles represent profiles for the service providers. Voice service profiles, described in the next set of web pages, represent the profiles that bind your device to the service providers. General Settings The following configuration parameters are available on this page.
Page 71: Sip Settings
Parameter Reference ITSP Profile X – General Web Page (X = A, B, C, D, E, F, G, H) Parameter Guide Parameter Description Default Setting X_STUNServerPort UDP listen port of the STUN Server. 3478 X_ICEEnable Enables device to use ICE algorithm to find the best peer RTP address to forward RTP traffic for every call.
Page 72 Parameter Reference ITSP Profile X – SIP Web Page (X = A, B, C, D, E, F, G, H) Settings Parameter Guide Parameter Description Default Setting X_XsiServer Host name or IP address of the Broadsoft XSI application server. X_XsiServerPort Listening port of the Broadsoft XSI application server.
Page 73 Parameter Reference ITSP Profile X – SIP Web Page (X = A, B, C, D, E, F, G, H) Settings Parameter Guide Parameter Description Default Setting TimerT2 Value of SIP timer T2 in ms. 4000 TimerT4 Value of SIP timer T4 in ms. 5000 TimerA Value of SIP timer A in ms.
Page 74 Parameter Reference ITSP Profile X – SIP Web Page (X = A, B, C, D, E, F, G, H) Settings Parameter Guide Parameter Description Default Setting X_SpoofCallerID Allows outbound Caller ID spoofing. If set to Yes, device attempts to set the caller-id name and user id field in the FROM header to that of a remote caller in the case of a bridged call (from another trunk, such as another SP Service).
Page 75 Parameter Reference ITSP Profile X – SIP Web Page (X = A, B, C, D, E, F, G, H) Settings Parameter Guide Parameter Description Default Setting X_UseAnonymousFROM Enables using “sip:anonymous@localhost” in FROM header of SIP INVITE when attempting to make an anonymous call.
Page 76 Parameter Reference ITSP Profile X – SIP Web Page (X = A, B, C, D, E, F, G, H) Settings Parameter Guide Parameter Description Default Setting X_ProxyServerRedundancy Enables proxy redundancy feature on the device. To use this feature, device registration must be enabled and the SIP Registration Server or Outbound Proxy Server must be configured as a domain name.
Page 77 Parameter Reference ITSP Profile X – SIP Web Page (X = A, B, C, D, E, F, G, H) Settings Parameter Guide Parameter Description Default Setting X_UserEqPhone Includes the parameter ‘user=phone’ in Request-URI and To-URI of outbound INVITE. X_UseTelURI Enables using tel: in outbound SIP Request-URI and TO-URL X_CallWaitingIndication Enables including an indication in an 18x response...
Page 78: Rtp Settings
Parameter Reference ITSP Profile X – SIP Web Page (X = A, B, C, D, E, F, G, H) Settings Parameter Guide Parameter Description Default Setting X_EchoServerPort Listening of the echo server for SIP ALG detection. 5060 X_EnableRFC2543CallHold Enables interpretation of call hold indication per RFC2543.
Page 79 Parameter Reference ITSP Profile X – RTP Web Page (X = A, B, C, D, E, F, G, H) Parameter Guide Parameter Description Default Setting ITSP Profile X – RTP (VoiceService.1.VoiceProfile.n.RTP.) for X = A, B, …, H corresponding to n = 1, 2, …, 8, respectively LocalPortMin Base of port range for tx/rx RTP with this SP.
Page 80: Voice Services
Parameter Reference ITSP Profile X – RTP Web Page (X = A, B, C, D, E, F, G, H) Parameter Guide Parameter Description Default Setting X_VqPublishEnable Enables VQ report sent to the proxy server using Publish false method X_VqPublishUrl A Username or URL to send Voice Quality Report using Publish method X_VqPublishInterval Interval in seconds between VQ reports;...
Page 81 Parameter Reference SPn Services (n = 1, 2, 3, 4, 5, 6, 7, 8) Settings Parameter Description Default Setting X_RingProfile Selects a Ring Profile to ring the handset for incoming calls on this service that are routed to it. The ringing pattern is taken from the given profile.
Page 82 Parameter Reference SPn Services (n = 1, 2, 3, 4, 5, 6, 7, 8) Settings Parameter Description Default Setting X_CustomKeepAliveMsg Defines the custom message to be used when None X_KeepAliveMsgType is custom. The value has the following format: mtd=NOTIFY;event=<whatever>;user=<anyone> Where •...
Page 83 Parameter Reference SPn Services (n = 1, 2, 3, 4, 5, 6, 7, 8) Settings Parameter Description Default Setting X_SipDebugOption Enables sending of SIP signaling debug information to the Disable syslog server (if one is configured on the device). Choice of: •...
Page 84 Parameter Reference SPn Services (n = 1, 2, 3, 4, 5, 6, 7, 8) Settings Parameter Description Default Setting X_XsiUserName Username to authenticate a Broadsoft XSI application server. If not specified ‘sip-userid@sip-proxy’ is used. X_XsiPassword Password to authenticate a Broadsoft XSI application server.
Page 85 Parameter Reference SPn Services (n = 1, 2, 3, 4, 5, 6, 7, 8) Settings Parameter Description Default Setting CallForwardOnNoAnswerEna Enables call forwarding of all incoming calls when the call False isn’t answered after a period as specified in CallForwardOnNoAnswerRingCount. If CallForwardOnNoAnswerNumber is blank, this parameter is treated as if it has been set to False.
Page 86: Obitalk Service Settings
Parameter Reference SPn Services (n = 1, 2, 3, 4, 5, 6, 7, 8) Settings Parameter Description Default Setting AnonymousCallEnable Enables masking Caller-ID information for all outgoing calls. If enabled, the called party sees the call as coming from an anonymous caller.
Page 87 Parameter Reference OBiTALK Service Settings Parameter Guide Parameter Description Default Setting TryMultiplePorts Enables the device to try a few random UDP ports until it can successfully join the OBiTALK network. Transport Select the transport to connect the device to OBiTALK. UDP/TCP ServerAddress OBiTALK server IP address (should not be empty in normal...
Page 88 Parameter Reference OBiTALK Calling Features Parameter Guide Parameter Description Default Setting OBiTALK Service – Calling Features (VoiceService.1.X_P2P.1.CallingFeatures.) CallForwardUnconditionalE Enables call forwarding of all calls unconditionally by the nable device. If CallForwardUnconditionalNumber is blank, this parameter is treated as if it has been set to No. Note: Users can set this parameter from the handset with a Star Code.
Page 89: Gateway Settings
Parameter Reference OBiTALK Calling Features Parameter Guide Parameter Description Default Setting BlockedCallers A comma-separated list of as many as 10 caller numbers to block from calling this service. MaxSessions The maximum number of simultaneous calls that can be established on this service. AnonymousCallBlockEnabl Enables blocking Anonymous Calls on this service.
Page 90: Page Group Settings
Parameter Reference Gateways Parameter Guide Parameter Description Default Setting AccessNumber The gateway’s OBiTALK number, including trunk information, such as: PP(ob200112334) or PP(ob200112334) If the value is blank, the device treats this VG as disabled. Starting with release 1.2, this can also be set to a SIP URL, such as: SP1(sip.mycompany.com:5060) or SP2(192.168.15.113)
Page 91: Dect Wireless
Parameter Reference DECT Wireless The DECT Wireless web page shows parameters for the wireless handset. They include these sets of pages. ● System Settings ● Registration Settings ● Handsetn (n = 1, 2, ..., 9, 10) Settings System Settings The following configuration parameters are available on this page. System Parameter Guide Parameter Description...
Page 92: Registration Settings
Parameter Reference System Parameter Guide Parameter Description Default Setting Handset Locator FindHandsetAll Locate all handsets. Equivalent to pressing the "FIND" button on the unit. FindHandsetn, n=1-10 Locate individual handset(s). Registration Settings The following configuration parameters are available on this page. Registration Parameter Guide Parameter Description...
Page 93 Parameter Reference Handsetn Settings Parameter Guide (n = 1, 2, ..., 9, 10) Parameter Description Default Setting DigitMap Restricts the numbers that can be dialed ([1-9]x?*(Mpli)|[1-9]S9| or called from the handset. If the caller dials a number that isn’t allowed by the 1-9][0-9]S9|911|[67]XX|* digit map, the device plays a SIT tone followed by a short error message to let...
Page 94 Parameter Reference Handsetn Settings Parameter Guide (n = 1, 2, ..., 9, 10) Parameter Description Default Setting CallReturnDigitMaps Call Return is the service where you can {pli:(xx.)},{sp1:(<**1>x call the last caller by dialing a star code (*69 by default). The device implements .)},{sp2:(<**2>xx.)}, {sp3:(<**3>xx.)}, this service by remembering the number...
Page 95 Parameter Reference Handsetn Settings Parameter Guide (n = 1, 2, ..., 9, 10) Parameter Description Default Setting CallerIDEnable Enables Caller ID Signal generation. This option can be set to Yes even if the attached handset isn’t capable of displaying Caller ID. There is no harm in sending Caller ID signal while the handset is in the on hook state.
Page 96 Parameter Reference Handsetn Settings Parameter Guide (n = 1, 2, ..., 9, 10) Parameter Description Default Setting CallTransferEnable Enables Call Transfer. If enabled, you initiate Call Transfer by hanging up the handset in one of the following scenarios: • One call on hold while a second •...
Page 97 Parameter Reference Handsetn Settings Parameter Guide (n = 1, 2, ..., 9, 10) Parameter Description Default Setting UseExternalConferenceBridge Enables using an external conference bridge for conference calls (SIP only). In addition, the following rule {cbridge:SPx(bridge-userid)} must also be added to the handset port's OutboundCallRoute parameter, where x=1,2,3,4, and bridge-userid the userid of the conference bridge SUA.
Page 98: Codec Profiles
Parameter Reference Handsetn Settings Parameter Guide (n = 1, 2, ..., 9, 10) Parameter Description Default Setting MOHServiceNumber The number to call to get music streamed to the remote party when the remote party is placed on hold. PlaySITOnCallFailureCodes A list of (3-digit) error respons codes on ([4-9]xx) outbound calls to trigger SIT with optional announcement of the error.
Page 99 Parameter Reference Codec Profile X Web Page (X = A, B) Parameter Description Default Setting Enable Enables this codec. SilenceSuppression Enables silence suppression for this codec. PacketizationPeriod Packet size in ms. Priority Priority assigned to this codec (1 is the highest). PayloadType Standard payload type for this codec.
Page 100 Parameter Reference Codec Profile X Web Page (X = A, B) Parameter Description Default Setting Enable Enables this codec. SilenceSuppression Enables silence suppression for this codec. PacketizationPeriod Packet size in ms. Priority Priority assigned to this codec (1 is the highest). PayloadType Dynamic Payload type for this codec.
Page 101: Tone Settings
Parameter Reference Codec Profile X Web Page (X = A, B) Parameter Description Default Setting SilenceSuppression Enables silence suppression for this codec. PacketizationPeriod Packet size in ms. Priority Priority assigned to this codec (1 is the highest). PayloadType Dynamic Payload type to be used to indicate this event. UseInbandFEC Enables use in band FEC when appropriate.
Page 102: Tone Profile X Web Page (X = A, B)
X = A or B, respectively ToneName Dial Tone. Dial Tone TonePattern Poly Tone Pattern Script. 350-18,440-18;20 Tone Profile X – Ringback Tone (VoiceService.1.VoiceProfile.n.Tone.Description.2.) for n = 1 or 2 corresponding to X = A or B, respectively ToneName Ringback Tone.
Page 103 X = A or B, respectively ToneName Stutter Dial Tone. Stutter Dial Tone TonePattern Poly Tone Pattern Script. 350-18,440-18;20;2(.1+.1);() (n = 1) 400-18,425-18,450-18;20;2(.1+.04);() (n = 2) Tone Profile X – Howling Tone (VoiceService.1.VoiceProfile.n.Tone.Description.9.) for n = 1 or 2...
Page 104: Ring Settings
Tone Profile A & B Parameter Guide Parameter Description Default Setting TonePattern Poly Tone Pattern Script. 914-16,1371-16,1777-16;20;(1/.274+0, 2/.274+0,4/.380+0,0/0+4) Tone Profile X – SIT Tone 3 (VoiceService.1.VoiceProfile.n.Tone.Description.15.) for n = 1 or 2 corresponding to X = A or B, respectively ToneName Special Information Tone 3.
Page 105 Parameter Reference Ring Profile A & B Parameter Guide Parameter Description Default Setting Ring Profile X – Call Waiting Tone 1 (VoiceService.1.VoiceProfile.1.Tone.Description.21.) ToneName Distinctive Call Waiting Tone 1. Bellcore-dr1 TonePattern Obihai Tone Pattern Script. 440-18;30;(.25+10) (n = 1) 425-18;30;(.2+.2,.2+4.4) (n = Ring Profile X –...
Page 106: Star Codes
Parameter Reference Ring Profile A & B Parameter Guide Parameter Description Default Setting ToneName Distinctive Call Waiting Tone 10. User-dr5 TonePattern Obihai Tone Pattern Script. 440-18;30;(.3+2) Star Codes The Star Codes parameters web pages include one page for each star code profile. Star Code Profile X Web Page (X = A, B) The following configuration parameters are available on each page.
Page 107: User Settings
Parameter Reference Star Code Profile Parameter Guide Parameter Description Default Setting Code13 Default = Block Anonymous Calls Star Code *77, Block Anonymous Call, set($Bac,1) Code14 Default = Unblock Anonymous Calls Star Code *87, Unblock Anonymous Call, set($Bac,0) Code15 Default = Enable Call Waiting Star Code *56, Enable Call Waiting, set($Cwa,1) Code16...
Page 108: Speed Dial Settings
Parameter Reference ● Speed Dial Settings ● User-Defined Digit Maps Settings Speed Dial Settings The following configuration parameters are available on this page. Speed Dial Parameter Guide Parameter Description Default Setting Speed Dials (SpeedDial.) Enter the number or the URL for Speed Dial 1 with an associated name.
Page 109 Parameter Reference User-Defined Digit Maps Parameter Guide Parameter Description Default Setting Label A 2- to 16-character long label to reference this digit map in other digit maps and call routing rules. It must be alphanumeric, not contain any spaces, and be different from other user-defined or built-in digit map labels.

Poly VVX D230 Administrator's Manual

Before You Begin

Getting Started

Configuration and Management

Star Codes

Status Pages

Device Settings

Conference Calls

Call Routing

Third-Party Servers

Service Providers

Parameter Reference

Quick Links

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