Troubleshooting Guide - Polygroup SUMMER WAVES ST1100 Owner's Manual

WARNING:
TURN OFF THE PUMP AND UNPLUG THE POWER CORD BEFORE TROUBLESHOOTING THE FILTER PUMP.
Problem
A. The Pump not plugged in OR the GFCI
Power Cord Set
B. Low voltage
1. The Pump motor
C. The GFCI Power Cord Set
fails to start
circuit breaker tripped
D. The Pump motor is too hot, and the
thermal safety switch shut it off
A. Inadequate chlorine or pH level
B. No sand in the Sand Tank
2. The Sand Filter
C. Wrong 6-Port Valve
doesn't clean
the pool
D. The pool is too dirty
E. Clogged Suction Fitting
A. Clogged Suction Fitting
the Pump
3. The Sand Filter
B. An air leak on the intake Hose
doesn't pump
water, or the
C. The sand is too dirty
flow is very slow
D. Crusting or caking of sand surface
E. A pool vacuuming device is attached to
the Pump
A. Low water level
B. Clogged Suction Fitting
4. The Pump doesn't
work
C. An air leak on the intake Hose
D. Faulty motor or the impeller is jammed
A. The Gasket
B. The Gasket
5. The 6-Port Valve
q
or its locking ring is
C. Loose Hose Clamps
leaking
D. Faulty 6-Port Valve
A. Loose Hose Clamps
6. Leakage at
B. The O-Rings
Hoses
r t
are missing
A. Clogged inlet of the Pressure Gauge
7. Pressure Gauge
e
doesn't work
B. Faulty Pressure Gauge
A. The sand is too small for the Pump
8. Sand ended up in
the pool
B. The sand bed is calcified

TROUBLESHOOTING GUIDE

Cause
not activated
4
and/or
4
2
setting
q
d
or inlet of
d
r
strainer
d
r
is missing
9
is dirty
9
y
y
of Hose connections
o
OWNER'S MANUAL
A. The GFCI Set must be plugged into a grounded power outlet. Then
press the RESET button to start the Pump.
B. Check and make sure the line voltage is between 105VAC and 125VAC.
C. Reset the Set. If problem persists, have the circuit checked by a
qualified electrician.
D. Let the motor cool down and restart the Pump.
A. Adjust the chlorine and pH levels. Consult your local pool supplies stores.
B. Fill sand in as per SETUP INSTRUCTIONS (8)-(10) on p. 10-11.
C. Set the Valve Handle to "FILTER" position.
a
D. Run the Pump longer.
E. Clean the strainer of the Suction Fitting.
A. Clean the Suction Fitting and the Hose
B. Check the Hose for damage; tighten the Hose Clamps
the pool water level.
C. Backwash the sand more frequently.
D. Replace about 1" (25mm) of the sand, or all the sand if problem persists.
E. Remove the device.
A. Fill water up to the FILL LINE marked on the pool wall.
B. Clean the strainer.
C. Check the Hose for damage; tighten the Hose Clamps
the pool water level.
D. Contact our Customer Service.
A. Remove the 6-Port Valve
q
B. Clean the Gasket with garden hose water.
C. Tighten/reinstall the Clamps.
D. Contact our Customer Service.
A. Tighten/reinstall the Clamps.
B. Ensure that the O-Rings are in place and intact.
A. Unscrew and remove the Gauge, then clear any obstructions in its inlet.
B. Contact our Customer Service.
A. Use only #20 grade silica sand with particle size range 0.45-0.85 mm
(0.018-0.033 inches) and uniformity coefficient less than 1.75
B. Discard all the used sand and replace with new sand.
Solution
connecting it to the Pump inlet.
r
, and check
y
, and check
y
and check to ensure the Gasket is in place.
17