COBHAM SAILOR FleetBroadband Series Training Manual
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COBHAM SAILOR FleetBroadband Series Training Manual

Installation commissioning and on board repair
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FleetBroadband Installation
Commissioning and On Board repair
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Mohamed Cherif
February 9, 2025

I need to see the interface of fleetbroadband 500

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2 comments:
Mohamed Cherif
February 9, 2025

@Mohamed Cherif

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Mr. Anderson
February 11, 2025

The interface of the COBHAM SAILOR FleetBroadband 500 includes simultaneous voice (up to 9 voice calls) and data communication over BGAN. It is a full-duplex system and supports single or multi-user operation. The system includes a terminal that houses primary electronic components, user interfaces, and LED indicators. The IP Handset is used for IP-based phone calls and is designed for harsh environments. The terminal supplies 18-29 VDC to the antenna through a single coaxial cable and is available in a 19” rack version with an additional power switch on the front panel.

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Summary of Contents for COBHAM SAILOR FleetBroadband Series

  • Page 1 FleetBroadband Installation Commissioning and On Board repair Training manual...

  • Page 3: Fleetbroadband Installation

    Cobham SATCOM FleetBroadband Installation, Commissioning and On Board repair Training Manual SAILOR 150 FleetBroadband ® SAILOR 250 FleetBroadband ® SAILOR 500 FleetBroadband ® EXPLORER 727 BGAN EXPLORER 325 BGAN Document number: TT-100-MSO-030207 Release date: 2013-04-18...

  • Page 5: Table Of Contents

    Contents FleetBroadband Installation, ................iii Commissioning and On Board repair ..............iii 1 Inmarsat Network 1.1 Overview ....................1 1.2 Beam types ..................3 1.2.1 Global Beam .................... 3 1.2.2 Regional Beams ..................3 1.2.3 Narrow Beams ..................4 1.2.4 Beam Hierarchy ..................4 1.2.5 Elevation bands ..................
  • Page 6 Content 3 Installation 3.1 Content of the package ..............63 3.2 Tools needed ..................67 3.3 Installation precautions ..............68 3.3.1 Radiation hazard ................... 68 3.3.2 Antenna Cable ..................68 3.3.3 Obstruction .................... 69 3.3.4 Interference ................... 69 3.4 Installation of the ADU ............... 72 3.4.1 Antenna grounding ................
  • Page 7 5.3 Dash Board ..................127 5.4 Help desk ..................129 5.4.1 Event List ..................... 129 5.4.2 Event Log .................... 129 5.4.3 Extended status ................... 130 5.5 Maintenance page ................132 5.6 Diagnostic report: ’Report in a file’ ........... 134 5.7 DEBUG SHELL: ’Online reporting’ ..........135 5.8 Error log ...................
  • Page 8 11 R&R of EXP. 325 Antenna 11.1 R&R of EXPLORER 325..............248 11.2 Remove & replacement of Radome Top.......... 249 11.3 Remove & replacement of Elevation motor........250 11.4 Remove & replacement of GPS Module (Global Position System Module) 251 11.5 Remove &...

  • Page 9: Inmarsat Network

    Inmarsat Network...

  • Page 11: Overview

    SAILOR FleetBroadBand Training Manual 1 Inmarsat Network BGAN-X (SAILOR FleetBroadband, SAILOR FleetBroadband and SAILOR 150 FleetBroadband) is a platform delivering “always-on” Internet service, telephony /fax and ISDN. The BGAX-X platform delivers a higher data rate than any of the previous Inmarsat systems by the use of their I4 (Inmarsat 4) satellites, the BGAN network and a new generation of small and light user terminals.
  • Page 12 Chapter 1 Inmarsat Network Figure 1-2: BGAN-X Radio Access Network The CN consists of four modules, MGW (Media GateWay), MSC (Mobile Switch Center), VLR (Visitor Location Register), SGSN (Service GPRS Support Node) and GGSN (Gateway GPRS Support Node). The I-4 satellite communicates with UTs using spectrum in the L- band (around 1.6 GHz).

  • Page 13: Beam Types

    SAILOR FleetBroadBand Training Manual 1.2 Beam types Each Inmarsat-4 satellite provides the following beams /coverage. 1.2.1 Global Beam Global beams: Figure 1-3: EMEA Figure 1-4: APAC Figure 1-5: AMERICAS The Global beams are used only for tracking signal and Bulletin Board transmissions from Inmarsat.

  • Page 14: Narrow Beams

    Chapter 1 Inmarsat Network 1.2.3 Narrow Beams Narrow beams: Figure 1-9: EMEA Figure 1-10: APAC Figure 1-11: AMERICAS The Narrow beams are used for the actual communication, data, voice and fax. The communication is taking place on a shared channel, which can be the reason for a lower throughput that expected.

  • Page 15: Elevation Bands

    SAILOR FleetBroadBand Training Manual BGAN-X Satellite Beam hierarchy and functions: Figure 1-12: Beam hierarchy 1.2.5 Elevation bands The observed performance or speed of the IP data connection is infl uenced by many factors. With the three different antenna sizes, of the three classes, the achievable data rates will differ.

  • Page 16: Bgan-X Units

    Chapter 1 Inmarsat Network Elevation bands: Figure 1-13: EMEA Figure 1-14: APAC Figure 1-15: AMERICAS End users will also experience that the number of users sharing the bearer, at any particular time, will have an impact on the achievable bit rate, along with at low elevation angles for a specific terminal/link conditions. Each 512 kbps bearer needs to accommodate some system overheads, meaning the maximum theoretical bandwidth available for users will be 432 kbps.

  • Page 17: Subscription And Quality Of Service (Qos)

    SAILOR FleetBroadBand Training Manual Under ideal conditions the most powerful FleetBroadband can transmit and receive at a data rate of 492 kb/s before subtracting signalling overheads. Each of the FleetBroadband will have different capabilities. Sharing capacity efficiently among different populations of system classes with different capabilities and in different link conditions across the satellite coverage requires considerable flexibility in managing channel capacity.

  • Page 18: Ran (Radio Access Network)

    Chapter 1 Inmarsat Network Alternatively there could be choose a 64 kb/s guaranteed bit rate bearer even when the subscription permits 256 kb/s, but not vice versa. The FleetBroadband supports a number of advanced packet fi ltering techniques which allow precise control of IP Quality of Service. Depending on the capabilities of the system class it is possible to connect multiple computers to a single FleetBroadband and run separate connections to different networks with different QoS handling.
  • Page 19 SAILOR FleetBroadBand Training Manual RAN Host, which has the RNS (Radio Network Station central control roles of both resource (HW and SW) allocation and control Bearer Service provision. GRM (Global Resource Manager): Handles Carrier resource allocation. CUE (Channel Unit Equipment) that consists of: PU (Patch Unit), MCU (Master Channel Unit), Rx and Tx Channel Units (CU).

  • Page 20: Core Network

    Chapter 1 Inmarsat Network 1.5 Core Network Figure 1-18: Core Network 1.5.1 HLR (Home Location Registry) A database residing in the BGAN network that contains Service profi les: • The “identity” of a local subscriber SIM card details: • Home country • Details of every SIM card • ICC-ID • stored MSISDN...

  • Page 21: Sgsn

    SAILOR FleetBroadBand Training Manual SMSC (Short Messaging Service Centre): Short Messaging Service Centre- requires an smsc number which instructs all sms’ from your mobile to be sent to this centre. This then forwards the message to the destination number. FRINs (Forced Routing Inmarsat Management System). 1.5.3 SGSN SGSN (Servicing GPRS Support Node): The SGSN registers a user onto the network, checks with HLR to...

  • Page 22: Distribution Architecture

    Chapter 1 Inmarsat Network 1.6 Distribution architecture BGAN radio resource is managed by a group of distributed entities which control satellite the capacity collectively. Figure 1-23: Radio Recourse Management RNC (Radio Network Controller) at the SAS manages the radio resource for individual FleetBroadband Terminals. The LRM (Local Resource Manager) is an entity within the RNC.

  • Page 23: Rnc Recourse Management Entities

    SAILOR FleetBroadBand Training Manual The FPS analyses the trends in demand and uses the results to forecast demand over the next 24 hours and further into the future. The FPS then periodically issues updated frequency plans to the GRM. The GRM then applies these plans, reconfi guring the channels used on the satellite payload and the LRMs to ensure that capacity is available in beams ahead of peaks in demand.
  • Page 24 Chapter 1 Inmarsat Network Admission Control: The RNC performs admission control when deciding whether to allow a new connection onto a bearer control. If a connection can be added without violating the quality of service of the existing connections, it is permitted. If capacity is not available then the RNC requests extra capacity from the GRM.
  • Page 25 SAILOR FleetBroadBand Training Manual The air interface can operate with a coding rate as low as 1/3 (i.e. sending two bits of redundancy in addition to each bit of data) and as high as nearly 1 (i.e. negligible redundancy). We can thus operate over a wide range of link conditions from 42.0 dB C/No in the worst case (for decoding the global beam forward bearer with the class 14 FleetBroadband Terminal at the edge of coverage) to >...
  • Page 26 Chapter 1 Inmarsat Network Return Direction Queue Reporting: For variable bit rate IP services the capacity available in the return direction needs to be allocated according to the competing demands of the connections sharing the channel. The slotted ALOHA mechanism used for the contention slots in the return direction is highly inefficient for bulk traffic so instead FleetBroadband Terminals send small status messages to the RNC listing the current amount of data queued for each of their...

  • Page 27: Bearers

    SAILOR FleetBroadBand Training Manual Hence connections that exceed their target rate target in one scheduling interval are not punished in subsequent scheduling intervals. Any remaining capacity after all the target rates are serviced is shared between the connections weighted by the connection’s traffic class, a component of the connection’s 3G QoS parameters.

  • Page 28: Forward Direction Bearer Types

    Chapter 1 Inmarsat Network 1.7.1 Forward direction Bearer types Beam Forward carrier FEC blocks Normal Band- Modulation Symbol Bit rate type per 80 msec satellite EIRP width scheme rate kSym/ kb/sec frame /carrier dBW Global F80T0.25Q1B 25.5 QPSK Regional F80T1Q4B 29.2 QPSK 33.6...

  • Page 29: Forward Direction Coding And Multiplexing

    SAILOR FleetBroadBand Training Manual On each forward bearer the RNS plans the data and signalling to be sent in advance, once every layout period. The layout period is typically 40 ms or 80 ms. System signalling and circuit switched connections require the most rigid timing.

  • Page 30: Return Direction Bearer Types

    Chapter 1 Inmarsat Network 80ms forward frame illustrating how the frame is divided into blocks of different code rates carrying traffi c for FleetBroadband Terminals with differing link conditions. In this example, traffi c connections for the FleetBroadband Terminals with the best link conditions are carried in FEC blocks 2 and 6 in which the code rate and consequently the data rate are highest.

  • Page 31: Return Direction Coding, Multiplexing And Synchronisation

    SAILOR FleetBroadBand Training Manual In the return direction the BGAN air interface operates in TDMA (Time Division Multiple Access). A range of bearer types are supported in the return direction. FleetBroadband Terminals transmit bearers in bursts of either 5 msec. or 20 msec. in duration. There are four possible symbol rates, two modulation schemes and a variable coding scheme that is used to improve the data rate in favourable link conditions.
  • Page 32 Chapter 1 Inmarsat Network Figure 1-33: Forward direction connection bearers Above fi gure illustrates how the resulting layout mechanism time- slices capacity on the forward bearers for the various connections active on each FleetBroadband Terminal. The forward frame in the narrow beam has several FEC blocks and each may have a different code rate.

  • Page 33: Return Direction Layout

    SAILOR FleetBroadBand Training Manual Subsequent FEC blocks may have different code rates for more capable FleetBroadband Terminals. The layout algorithm tries to minimise wasted space in the frame by grouping connections for FleetBroadband Terminals with similar link conditions into the same FEC blocks.
  • Page 34 Chapter 1 Inmarsat Network Figure 1-34: Return direction connection bearers...

  • Page 35: Lease Mode Scenario

    SAILOR FleetBroadBand Training Manual 1.7.7 Lease mode scenario In the example below there are a total of four forward bearers and three return bearers a beam. One forward and one return bearer is used by public users. The remaining bearers in the beam are used by two separate lease groups.

  • Page 37: Product Presentation

    Product Presentation...

  • Page 39: Sailor ® 500 Fleetbroadband

    SAILOR FleetBroadBand Training Manual 2 Product Presentation The main difference between the SAILOR 500 FleetBroadband systems and the SAILOR 250 FleetBroadband system lies in the antenna. • SAILOR® 500 FleetBroadband uses the TT-3052A/B/C antenna, which is a maritime BGAN Class 8 antenna. The TT-3052A/B/C antenna is larger and provides more bandwidth than the TT-3050A antenna used for the SAILOR 250 FleetBroadband system.
  • Page 40 Chapter 2 Product Presentation Figure 2-3: SAILOR 500 FleetBroadband, antenna ver. C SAILOR 500 FleetBroadband is a maritime broadband system, providing simultaneous high-speed data and voice communication via satellite through the BGAN (Broadband Global Area Network). The SAILOR 500 FleetBroadband system offers the following features and interfaces: • Simultaneous voice (up to 9 voice calls) and data communication over BGAN.

  • Page 41: Above Deck Units (Adu)

    SAILOR FleetBroadBand Training Manual 2.1.2 Above Deck Units (ADU) The SAILOR 500 FleetBroadband exists in three different ADU’s, which all will be described here. Figure 2-4: TT-3052A ADU TT-3052A SAILOR 500 FleetBroadband ADU (Above Deck Unit) is the first version of antenna for the SAILOR 500 FleetBroadband system. Last delivery of this antenna was January 2010. The antenna contains all functions for satellite tracking including a GPS system.
  • Page 42 Chapter 2 Product Presentation Figure 2-6: TT-3052A ADU, Antenna Tracking Board • High Power Amplifier (HPA) purpose in primary operation is to handle the communication between the Antenna and the BDU /Terminal. It also is amplifying the RF signals from the satellite to an adequate level for transmission to the BDU /Terminal and from the BDU /Terminal a RF output signal strong enough to reach the satellite out in space.
  • Page 43 SAILOR FleetBroadBand Training Manual Figure 2-8: TT-3052A ADU, Global Position System • Motors (Elevation, Cross-Elevation and Azimuth Motor) are used to orientate the antenna panel towards the satellite. The Elevation Motor and the Azimuth Motor are used as the main orientation motors, whereas the Cross-Elevation Motor is basically used to fine adjust the bearing when the antenna is in track of the satellite.
  • Page 44 Chapter 2 Product Presentation Figure 2-11: TT-3052A ADU, Azimuth motor • Rotary Joint is not only the de facto Pedestal and mounting of the antenna to the vessel. It is also providing the RF signals, internal modem communication and power from the Terminal, through the stationary platform of the antenna to the rotating part of the antenna.
  • Page 45 Training Manual TT-3052B SAILOR 500 FleetBroadband ADU is the of antenna for the SAILOR 500 FleetBroadband system completely designed and manufactured by Cobham SATCOM. This antenna had first customer delivery January 2010. The antenna is a maritime 3-axis controlled BGAN antenna. The antenna contains all functions for satellite tracking, including a GPS (Global Positioning System).
  • Page 46 Chapter 2 Product Presentation In transmit direction, the RF is received from the HPA and distributed to all the patches of the antenna panel. In receive direction RF signal from the satellite is picked up by the antenna patches of the panel and is amplified before sent to the HPA. Additional the ATR is handling the sum and the differential signal of the L-band signal from the satellite, provided from the antenna panel, to be used for tracking purpose.
  • Page 47 SAILOR FleetBroadBand Training Manual Figure 2-19: TT-3052B ADU, High Power Amplifier • Global Positioning System (GPS) module has on the one side a receiver /antenna and on the other side the engine / processor. It is receiving the signals from the GPS satellites and if more than four (4) satellites are available, the GPS module can calculate a longitude and a latitude position.
  • Page 48 Chapter 2 Product Presentation Figure 2-22: TT-3052B/C ADU, Azimuth Motor Figure 2-23: TT-3052B/C ADU, Elevation Motor Figure 2-24: TT-3052B/C ADU, Cross-Elevation Motor • Antenna Panel is equipped with 16 patches to receive and transmit the RF signals to and from the satellite. On the antenna panel also is mounted the splitter for the sum and the differential satellite signals, to be sent further on to the ATR.
  • Page 49 SAILOR FleetBroadBand Training Manual Figure 2-25: TT-3052B/C ADU, Antenna Panel • Rotary Joint is providing the RF signals, internal modem communication and power from the Terminal, through the stationary platform of the antenna to the rotating part of the antenna. Last it is providing RF signals and internal modem communication from the antenna to the Terminal.

  • Page 50: Below Deck Units (Bdu) /Terminal

    Chapter 2 Product Presentation • TT-3052C SAILOR 500 FleetBroadband ADU is the latest version of antenna for the SAILOR 500 FleetBroadband system, generally the same antenna as the 3052B, though only the dome (top and bottom) is different. This antenna had first customer delivery August 2011.

  • Page 51: Thrane Ip Handset

    SAILOR FleetBroadBand Training Manual 2.1.4 Thrane IP Handset The IP Handset is used for making phone calls over an IP based network. When used with a BGAN terminal, the communication is only IP based between the handset and the BGAN terminal. From the BGAN terminal, the call is transmitted as a normal circuit- switched call.

  • Page 52: Sailor ® 250 Fleetbroadband

    Chapter 2 Product Presentation 2.2 SAILOR 250 FleetBroadband ® 2.2.1 System overview Figure 2-31: SAILOR 250 FleetBroadband SAILOR 250 FleetBroadband is a maritime broadband system, providing simultaneous high-speed data and voice communication via satellite through the BGAN (Broadband Global Area Network).

  • Page 53: Above Deck Unit (Adu)

    SAILOR FleetBroadBand Training Manual 2.2.2 Above Deck Unit (ADU) Figure 2-32: TT-3050A ADU TT-3050A SAILOR 250 FleetBroadband ADU (Above Deck Unit) contains all functions for satellite tracking including a GPS system. A single coax RF cable carries all RF communication, supply voltage for the antenna modules and internal modem communication between the antenna and the Terminal.
  • Page 54 Chapter 2 Product Presentation of the vessel and calculates the azimuth and elevation angles (in the antenna coordinate system) necessary to point the antenna towards the satellite. It is made as a “strap down” type placed inside the radome on the base. The sensors is solid state (MEMS) accelerometers and rate gyros.
  • Page 55 SAILOR FleetBroadBand Training Manual Figure 2-35: TT-3050A ADU, Motor Drive Module • ACM / MDM Combo is the Antenna Control Module and Motor Driver Module combined as one module, but it has the same functionality as the two modules. This ACM /MDM Combo has been introduced late 2009 in production SAILOR 250 FleetBroadband, and is backward compatible with the versions of individual modules.
  • Page 56 Chapter 2 Product Presentation • Global Positioning System (GPS) module has on the one side a receiver /antenna and on the other side the engine / processor. It is receiving the signals from the GPS satellites and if more than four (4) satellites are available, the GPS module can calculate a longitude and a latitude position.
  • Page 57 SAILOR FleetBroadBand Training Manual Figure 2-41: TT-3050A ADU, Duplexer & Low Noise Amplifier • Drive Motors there are two (2) of which in combination is orientating the antenna panel towards the by the command of the ATM and the drive of the MDM. The transfer of movement from the motors to the pedestal is done via drive belts, tensioned automatically by the drive belt tensioner seen at the top side of the Top Housing Cover, one for each motor.

  • Page 58: Below Deck Units (Bdu) /Terminal

    Chapter 2 Product Presentation Figure 2-44: TT-3050A ADU, Antenna Panel 2.2.3 Below Deck Units (BDU) /Terminal The SAILOR 250 FleetBroadband exists in two different BDU’s /Terminals versions, actually the same as for SAILOR 500 FleetBroadband, which both will be described here. NOTE! The IP Handset has some BGAN terminal control...

  • Page 59: Thrane Ip Handset

    SAILOR FleetBroadBand Training Manual available as a 19” Rack version. The 19” Rack Terminal is the same as the basic version, except for the housing which fits in a 19” rack and has an additional power switch on the front panel. 2.2.4 Thrane IP Handset The IP Handset is used for making phone calls over an IP based network.

  • Page 60: Sailor ® 150 Fleetbroadband

    Chapter 2 Product Presentation 2.3 SAILOR 150 FleetBroadband ® 2.3.1 System overview Figure 2-48: SAILOR 150 FleetBroadband SAILOR 150 FleetBroadband is a maritime broadband system, providing simultaneous high-speed data and voice communication via satellite through the BGAN (Broadband Global Area Network).

  • Page 61: Above Deck Unit (Adu)

    SAILOR FleetBroadBand Training Manual 2.3.2 Above Deck Unit (ADU) Figure 2-49: TT-3050C ADU TT-3050C SAILOR 150 FleetBroadband ADU (Above Deck Unit) contains all functions for satellite tracking including a GPS system. A single coax RF cable carries all RF communication, supply voltage for the antenna modules and internal modem communication between the antenna and the Terminal.
  • Page 62 Chapter 2 Product Presentation The ACM is comprised of: • Inertial Navigation Unit circuit The Inertial Navigation Unit senses the position and motions of the vessel and calculates the azimuth and elevation angles (in the antenna coordinate system) necessary to point the antenna towards the satellite.
  • Page 63 SAILOR FleetBroadBand Training Manual Figure 2-50: TT-3050C ADU, Motor Drive Module • ACM / MDM Combo is the Antenna Control Module and Motor Driver Module combined as one module, but it has the same functionality as the two modules. This ACM /MDM Combo has been introduced late 2009 in production SAILOR 150 FleetBroadband, and is backward compatible with the versions of individual modules.
  • Page 64 Chapter 2 Product Presentation • Global Positioning System (GPS) module has on the one side a receiver /antenna and on the other side the engine / processor. It is receiving the signals from the GPS satellites and if more than four (4) satellites are available, the GPS module can calculate a longitude and a latitude position.
  • Page 65 SAILOR FleetBroadBand Training Manual Figure 2-57: TT-3050C ADU, Duplexer & Low Noise Amplifier • Drive Motors there are two (2) of which in combination is orientating the antenna panel towards the by the command of the ATM and the drive of the MDM. The transfer of movement from the motors to the pedestal is done via drive belts, tensioned automatically by the drive belt tensioner seen at the top side of the Top Housing Cover, one for each motor.

  • Page 66: Below Deck Units (Bdu) /Terminal

    Chapter 2 Product Presentation Figure 2-60: TT-3050C ADU, Antenna Panel 2.3.3 Below Deck Units (BDU) /Terminal The SAILOR 150 FleetBroadband is different in design, with no LED indicators and with only interfaces needed for its more limited functionality. Figure 2-61: TT-3739A BDU SAILOR FleetBroadband Terminal TT-3739A is the controlling unit in the SAILOR FleetBroadband system.

  • Page 67: Thrane Ip Handset

    SAILOR FleetBroadBand Training Manual 2.3.4 Thrane IP Handset The IP Handset is used for making phone calls over an IP based network. When used with a BGAN terminal, the communication is only IP based between the handset and the BGAN terminal. From the BGAN terminal, the call is transmitted as a normal circuit- switched call.

  • Page 68: Ac/Dc Power Supply

    Chapter 2 Product Presentation 2.4 AC/DC Power Supply TT-6080A AC/DC Power Supply is designed to deliver 300W output power on average, and with a peak of 370 W for approx. two (2) minutes. It is AC powered, but also designed with a battery switch-over function.

  • Page 69: Alarm Panel Fleetbroadband

    SAILOR FleetBroadBand Training Manual 2.5 Alarm Panel FleetBroadband The SAILOR 3771 Alarm Panel is primarily used for initiating Distress andUrgency calls using the FleetBroadband service. Figure 2-64: TT-3771A Alarm Panel FleetBroadband The Alarm Panel is supplied with power through the Ethernet interface using PoE (Power over Ethernet), which is available in all the FleetBroadband systems, or alternatively from a DC supply (10.8 - 32 V DC).

  • Page 71: Installation

    Installation...

  • Page 73: Content Of The Package

    SAILOR FleetBroadBand Training Manual 3 Installation 3.1 Content of the package Figure 3-1: TT-3740A SAILOR 500 FleetBroadband system The SAILOR 500 FleetBroadband system TT-3740A, not delivered anymore, includes the following components as standard delivery: • TT-3052A Antenna (ADU) • TT-3738A Terminal (BDU) • TT-6080 Power Supply • TT-3672A Thrane IP Handset, wired • TT-3674A Cradle for Thrane IP Handset...
  • Page 74 Chapter 3 Installation Figure 3-2: TT-3740B SAILOR 500 FleetBroadband system The SAILOR 500 FleetBroadband system TT-3740B, not delivered anymore, includes the following components as standard delivery: • TT-3052B Antenna (ADU) • TT-3738A Terminal (BDU) alternatively TT-3738A-T19 Terminal (BDU) 19” Rack version • TT-6080 Power Supply • TT-3672A Thrane IP Handset, wired • TT-3674A Cradle for Thrane IP Handset...
  • Page 75 SAILOR FleetBroadBand Training Manual Figure 3-3: TT3740C SAILOR 500 FleetBroadband system The SAILOR 500 FleetBroadband system TT-3740C includes the following components as standard delivery: • TT-3052C Antenna (ADU) • TT-3738A Terminal (BDU) alternatively TT-3738A-T19 Terminal (BDU) 19” Rack version • TT-6080 Power Supply • TT-3672A Thrane IP Handset, wired • TT-3674A Cradle for Thrane IP Handset • User Manual, IP Handset...
  • Page 76 Chapter 3 Installation Figure 3-4: TT-3742A SAILOR 250 FleetBroadband system The SAILOR 250 FleetBroadband system TT-3742A includes the following components as standard delivery: • TT-3050A Antenna (ADU) • TT-3738A Terminal (BDU) alternatively TT-3738A-T19 Terminal (BDU) 19” Rack version • TT-3672A Thrane IP Handset, wired • TT-3674A Cradle for Thrane IP Handset • User Manual, IP Handset • 25 m RG223 antenna cable (incl.

  • Page 77: Tools Needed

    SAILOR FleetBroadBand Training Manual Figure 3-5: TT-3744A SAILOR 150 FleetBroadband system The SAILOR 150 FleetBroadband system TT-3744A includes the following components as standard delivery: • TT-3050C Antenna (ADU) • TT-3739A Terminal (BDU) • TT-3672A Thrane IP Handset, wired • TT-3674A Cradle for Thrane IP Handset • User Manual, IP Handset • 10 m RG223 antenna cable Accessory kit:...

  • Page 78: Installation Precautions

    The table below is indicating recommended coax cable types and their maximum length for all three SAILOR FleetBroadband systems. Not all types of the mentioned cables can be delivered by Cobham SATCOM, so please contact your local cable supplier. Cable type Absolute maximum length...

  • Page 79: Obstruction

    SAILOR FleetBroadBand Training Manual Check the data sheet available from your local cable supplier that both the RF attenuation and the DC resistance are kept within the maximum specified levels: Antenna cable specification Maximum value RF attenuation @ 1.6 GHz 20 dB Modem attenuation @ 54 MHz 4 dB Modem attenuation @ 36 MHz 3 dB DC resistance (Looped) 1 Ω...
  • Page 80 Chapter 3 Installation Radar interference It is difficult to give exact guidelines for the minimum distance between radar and the SAILOR FleetBroadband antenna because radar power, radiation pattern, frequency and pulse length/shape vary from radar to radar. Further, the antenna is typically placed in the near field of the radar antenna and reflections from masts, decks and other items in the vicinity of the radar are different from ship to ship.
  • Page 81 SAILOR FleetBroadBand Training Manual X-band (~ 3 cm / 10 GHz) damage distance SAILOR 500 FB SAILOR 250 FB SAILOR 150 FB d min at d min at d min at d min at d min at d min at Radar power.

  • Page 82: Installation Of The Adu

    Chapter 3 Installation VSAT systems: For optimum performance we recommend a minimum distance of 3 meters from the BGAN antenna to VSAT antennas. Other transmitters: For minimum recommended distance to transmitters in the frequency range below 1000 MHz. See figure below. Figure 3-13: SAILOR FleetBroadband minimum distance to transmitters 3.4 Installation of the ADU 3.4.1 Antenna grounding You may ground the antenna using the mounting bolts.

  • Page 83: Important Mounting Notes

    SAILOR FleetBroadBand Training Manual Why grounding? The reason for grounding the ADU is due to these three (3) points: • Safety: Lightning protection of personnel and equipment. First of all grounding of the ADU is required for safety reasons. In the event of a lightning strike at the ADU, a proper grounding of the system will provide a low resistance path to divert the strike discharge to seawater.

  • Page 84: Mounting The Antenna

    Chapter 3 Installation Condensation In some cases there will be condensation inside the radome. The gasket in the bottom center of the SAILOR FleetBroadband antenna ver. A & B is designed to lead any water away from the radome. Make sure this draining gasket is not blocked. If the SAILOR 500 FleetBroadband antenna is mounted on a pole, make sure the pole is hollow inside and open at the bottom, allowing water from the gasket to escape and providing ventilation for the antenna.
  • Page 85 SAILOR FleetBroadBand Training Manual platform by means of spacers (see figure below), not included by delivery and not available from Cobham SATCOM. The antenna (ver. C) is equipped with a dranage tube that have to be positioned outside the mounting platform. There are no wire restraints on the antenna components, so it is not necessary to remove the antenna dome for the installation.
  • Page 86 Chapter 3 Installation • It is recommended to use our Mast Mount Kit, available from NOTE! our eShop. The Mast Mount kit is not a part of the standard deliver, but have to be ordered /purchased separately. NOTE! The SAILOR Mini-M Mast Mount Kit can not be used, though looking rather similar, as it is not strong enough...
  • Page 87 SAILOR FleetBroadBand Training Manual Figure 3-19 and 3-20: SAILOR 250 /150 FleetBroadband ADU on Mast Mount kit • Alternatively a platform should have a diameter at least 200 mm (see figure below). • The antenna is fixed to the platform surface by 4 x M6 bolts. As there are a heading of the antenna, make sure that the configuration of the four holes in the platform, for the bolts, are positioned so the “FORE”...

  • Page 88: Installation Of The Bdu /Terminal

    Handset Cradle, Alarm Panel and Power Supply) delivered by +50ºC, the BDU /Terminal can be placed in a public area. Cobham SATCOM, must be placed with a minimum safe distance of at least 1.25 m to magnetic steering compass. 3.5.2 How to install The BDU /Terminal can mounted horizontal or vertical, on the bulk...
  • Page 89 SAILOR FleetBroadBand Training Manual Installation of the Basic Cable Support Install the Basic Cable Support to the BDU /Terminal before installing the BDU /Terminal to its location. 1. Remove the two (2) rubber feet from the bottom of the BDU /Terminal, at the connector panel end (the mounting bushings are underneath the rubber feet.

  • Page 90: Antenna Cable Grounding

    Chapter 3 Installation Installation of the Extended Cable Support. Install the Extended Cable Support to the BDU /Terminal before installing the BDU /Terminal to its location. 1. Remove the wing nut of the BDU /Terminal from the grounding screw. 2. Fasten the Extended Cable Support to the BDU /Terminal, from the bottom side, with the screws provided in the Extended Cable Support kit.

  • Page 91: Bdu/Terminal Grounding

    SAILOR FleetBroadBand Training Manual NOTE! For SAILOR 500 /250 /150 FleetBroadband system the Grounding kit have to be purchased from our eShop as: S-67-127570. Figure 3-28: S-67-127570, Grounding kit Figure 3-26: SAILOR FleetBroadband BDU /Terminal, Grounding kit Ground wire to BDU /Terminal wing nut. Grounding block.

  • Page 92: Bdu /Terminal Power Connection

    Chapter 3 Installation • Performance: Interference free communication between BDU /Terminal and ADU. A proper grounding of the system will enhance RF immunity thus ensuring interference free modem communication between BDU /Terminal and ADU. This modem communication is essential for the performance of the SAILOR FleetBroadband system.
  • Page 93 SAILOR FleetBroadBand Training Manual Figure 3-31: SAILOR FleetBroadband BDU /Terminal, power and ground • Connect the D-sub connector on the power cable to the DC input port of the BDU /Terminal. Connecting a Remote On/Off switch The BDU /Terminal is equipped with a Remote On/Off function. Only the SAILOR FleetBroadband 19”Rack BDU /Terminal is delivered with a switch, is already installed and only need to be connected.

  • Page 94: Installation Of The Ac/Dc Power Supply

    Chapter 3 Installation 3.6 Installation of the AC/DC Power Supply Figure 3-34: SAILOR AC/DC Power Supply, block diagram The SAILOR AC/DC Power Supply contains an input filter followed by a rectifier and a boost converter producing the unregulated DC voltage: this will be lead through a transformer and a output filter for an output voltage at 28.7 - 31.2 VDC 0 - 11A. The output DC voltage is galvanic isolated from the input voltage and chassis (ground).
  • Page 95 SAILOR FleetBroadBand Training Manual Figure 3-35: SAILOR AC/DC Power Supply, drill plan How to install The SAILOR AC/DC Power Supply can be mounted vertical or horizontal. When mounted in vertical position, with the connector panel pointing downwards, the unit fulfils IP32 in areas with more than 42 V and IP 22 in other areas. To ensure adequate coolant of the SAILOR AC/DC Power Supply, an unobstructed space of minimum 5 cm must be maintained around all sides of the unit, except the bottom side.
  • Page 96 Chapter 3 Installation Figure 3-36: SAILOR AC/DC Power Supply, protection cover NOTE! • Connect the mains power cable (100 - 240 VAC) and ground to The SAILOR AC/DC Power the connector marked Mains AC. Supply is fused by a 6.3A fuse, located to the right of the On/ • Wire size: ≤ 2.5 mm...

  • Page 97: Installation Of The Thrane Ip Handset

    LAN port with PoE (Power over Ethernet) on a the SAILOR FleetBroadband BDU /Terminal or a switch (not provided by Cobham SATCOM). The Thrane IP Handset is powered directly from the LAN (PoE) interface. Figure 3-39: TT-3672A Thrane IP Handset...
  • Page 98 Chapter 3 Installation How to install Follow the procedure for installation, of the Thrane IP Handset Cradle and the Thrane IP Handset, here: • A LAN (CAT5) cable have to be installed into the IP Handset Cradle by: Figure 3-40: TT-3674A IP Handset Cradle, installation • Remove the two (2) screws holding the centre cover in the bottom of the cradle and take off the cover.

  • Page 99: Installation Of The Alarm Panel Fleetbroadband

    SAILOR FleetBroadBand Training Manual 3.8 Installation of the Alarm Panel FleetBroadband 3.8.1 Connectors Overview The drawing below shows the connectors on the Alarm Panel. Ethernet Power Figure 3-41: TT-3771A Alarm Panel, connectors 3.8.2 LAN (PoE) interface Overview There is one Ethernet (10/100 MB) connector on the rear panel of the Alarm Panel, used for communicating with the FleetBroadband terminal.

  • Page 100: Dc Power Input (Optional)

    Chapter 3 Installation Pin function RJ-45 Female 10/100 10/100 mixed DC & number DC on spares data Rx+ DC+ (PoE) Rx- DC+ (PoE) Tx+ DC- (PoE) DC+ (PoE) unused DC+ (PoE) unused Tx- DC- (PoE) DC- (PoE) unused DC- (PoE) unused Figure 42: Ethernet Connector Alarm Panel, Pin configuration 3.8.3 DC Power input (optional)

  • Page 101: Cable Requirements

    SAILOR FleetBroadBand Training Manual Alarm Panel does not have a power button, so it is always on, unless you use the remote on/off function. To use the Remote on/off function in the Alarm Panel, do as follows: 1. Connect a switch to the white wire in the power cable (pin 3, ON_IN, in the Power connector.) 2.

  • Page 102: Verifying The Installation

    Chapter 3 Installation Figure 3-44: TT-3771A Alarm Panel, connecting the Alarm Panel 4. Connect the other end of the Ethernet cable to one of the LAN connectors on the FleetBroadband terminal or an Ethernet switch or PoE switch connected to the FleetBroadband terminal.

  • Page 103: To Install The Alarm Panel

    SAILOR FleetBroadBand Training Manual 3.9 To install the Alarm Panel 3.9.1 General installation requirements The Alarm Panel must be placed close to the IP Handset designated for Distress calls. You can mount the Alarm Panel as a flush-mounted unit integrated in a console, on a desktop or in an overhead position. Make sure the Compass Safe Distance 55 cm is maintained.
  • Page 104 Chapter 3 Installation Overhead mounting You can mount the Alarm Panel in an overhead position using the mounting bracket. Figure 3-47: TT-3771A Alarm Panel, overhead mounting Mounting the Alarm Panel with the mounting bracket To mount the Alarm Panel using the mounting bracket, do as follows: 1.
  • Page 105 SAILOR FleetBroadBand Training Manual 6. Adjust the angle of the Alarm Panel to the wanted position. The bracket can be adjusted ± 20°. 7. Tighten the two knobs on the sides of the bracket when the Alarm Panel is in the correct position. Figure 3-48: TT-3771A Alarm Panel, mounting bracket Flush mount You can mount the Alarm Panel in a flat surface, e.g. in a console,...
  • Page 106 Chapter 3 Installation IMPORTANT! The scale in the below drawing is not 1:1! Do not use it as a template without checking the dimensions. Figure 3-50: TT-3771A Alarm Panel, flush mount cut out 3. Place the 4 square nuts in the cut-outs on the sides of the Alarm Panel, two on each side. 4.
  • Page 107 SAILOR FleetBroadBand Training Manual...

  • Page 109: Interfaces

    Interfaces...

  • Page 111: Antenna Connector

    SAILOR FleetBroadBand Training Manual 4 Interfaces 4.1 Antenna Connector Figure 4-1 Antenna cable RF-attenuation at 1660 MHz: max. 20 dB incl. connector. NOTE! Connector: TNC female Antenna cable modem-attenuation at 54 MHz: max. 4 dB. Antenna cable modem-attenuation at 36 MHz: max. 3 dB. Antenna cable loop DC-resistance max: 1 ohm.

  • Page 112: Phone/Fax Interface

    Chapter 4 Interfaces Figure 4-4 It is important to understand that the FBB only acts an ’antenna’ and the L-band signal is not (to our knowledge) a part of the Inmarsat I4 setup. Important: Check, with the provider of the L-band equipment/signal, whether the signal is transmittet from the I4 satellites.

  • Page 113: Configuring The Phone/Fax Interface

    004 followed by # Manual Dial: 00 <country code> <phone number> followed by # Example: To call Cobham SATCOM in Denmark (+45 39558800) from an analog or ISDN phone, dial 00 45 39558800 # 4.3.1 Configuring the Phone/Fax interface Select SETTINGS > Phone/Fax from the left navigation pane.

  • Page 114: Sim-Card Reader

    Chapter 4 Interfaces 4.4 SIM-Card reader The SIM card is provided by your Airtime Provider. Insert the SIM card as follows: 1. Open the SIM cover in the left side of the connector panel. 2. Insert the SIM card into the SIM slot.

  • Page 115: Isdn Interface

    Example: To call entry number 4 in the phone book, dial 004 followed by off-hook key. Manual Dial: 00 <country code> <phone number> followed by off hook key Example: To call Cobham SATCOM in Denmark (+45 39558800) from an analog or ISDN phone, dial 00 45 39558800...

  • Page 116: Configure The Isdn Interface

    Chapter 4 Interfaces 4.5.1 Configure the ISDN interface Incoming calls. NOTE! You can select Standard, 3.1 kHz Audio, UDI and/or RDI. Note Connected devices will only that SAILOR 250 FleetBroadband only supports Standard or 3.1 receive incoming calls with the kHz Audio. Set the MSN (Multiple Subscriber Number) numbers call types that are selected that are to be assigned to each call type.

  • Page 117: Lan Interface, Voip

    SAILOR FleetBroadBand Training Manual Figure 4-14 4.6 LAN Interface, VOIP Figure: 4-15 Connection IP handset to the LAN interface To connect the Thrane IP Handset to the terminal, do as follows: Connect the cable from the IP cradle to one of the LAN connectors on the terminal, preferably port 1. In case of insufficient power to the LAN PoE the LAN ports are prioritized, so that port 1 is the last to be shut down.
  • Page 118 Chapter 4 Interfaces og mellemrum] The terminal has a built-in DHCP server which can be used to dynamically assign IP addresses to devices connected to the terminal. (In above it is 192.168.0.9) Configure the new IP handset (All T&T IP handset is default configured as 0501 – 0501 Using a browser enter the IP address for the new IP handset i.e. 192.168.0.9.
  • Page 119 SAILOR FleetBroadBand Training Manual IP handser WEB MMI: Select Configure next to a handset to access the built-in web interface of the IP handset. The web interface of the IP handset opens. It is very similar to the web interface of the terminal, but has a handset icon in the top left corner.

  • Page 120: Local Exchange

    Chapter 4 Interfaces Example: NOTE! IP handset 0501 Rings on incoming standard voice. IP handset 0502 Rings on incoming standard voice. Figure 4-20 Incoming 3.1khz audio will not make any of the ip handsets ring. Outgoing call will be standard voice.

  • Page 121: Supplementary Services

    SAILOR FleetBroadBand Training Manual Example: NOTE! All incoming call to standard voice msisdn will be answered by the ’local exchange. Default 0501 will ring if * is dialed or after 10 sec. All incoming to the 3.1khz audio AMSISDN (fax) will not be answered by the local exchange.
  • Page 122 Chapter 4 Interfaces Next to the enabled items, you can type in the phone number you want to forward the call to. If you have selected Forward if no reply, select from the drop- down list the period of time the system should wait before forwarding the call.

  • Page 123: Lan Interface, Data

    SAILOR FleetBroadBand Training Manual Select Preferential if you want the activated user group to be selected when a member of a user group does not specify the group number during call set up. Note that if you selected Subscribed above, this setting will not be used. 4.7 LAN interface, Data Pin number Pin function...

  • Page 124: The Network Management System

    Chapter 4 Interfaces 4.7.2 The Network Management system With the built-in router functionality the system offers a flexible use of the data channel of the BGAN service. You can configure the use of the data channel by defining network user groups and profiles. The following picture gives an overview over the parameters involved.
  • Page 125 SAILOR FleetBroadBand Training Manual Access to the network management settings Access to the network management settings requires an administrator password. The default user name is admin and the default password is 1234. The administrator can create and manage network user groups and set up a network classification table defining priorities for devices, network user groups and LAN ports.
  • Page 126 Chapter 4 Interfaces Do not type in a static IP address in the Static IP address field; a manually typed IP address will currently not be used by the network. There are four options for setting the APN. Unless you have special requirements, it is recommended to use the SIM default, or to set the common APN to SIM default, and then select Common here.
  • Page 127 SAILOR FleetBroadBand Training Manual To lock a device to its current IP address, click the link next to the device. The device is then locked to the current IP address and added to the list of locked IP addresses at the top of the page. To unlock a device from the IP address, click Delete next to the device in the Using the network classification table...
  • Page 128 Chapter 4 Interfaces To change the priority of an entry, click the up or down arrow next to the entry. Connections are evaluated in the order they are listed. The first entry (and only the first entry) that matches the properties of the connected device is applied, meaning that the connection will be using the settings of the network user group assigned to that entry.

  • Page 129: Dc Input

    SAILOR FleetBroadBand Training Manual 4.8 DC Input See Chapter 3.5.5 BDU/Terminal power connection. 4.9 I/O ports Figure 4-43 NOTE! Do not use the Ringer output Pin 1: Ringer output if you have enabled Local exchange. For information on Pin 1 acts as a built-in switch in the terminal. You can configure Local exchange, refer to the Pin 1 to be Normally closed or Normally open.
  • Page 130 Chapter 4 Interfaces Example: Figure 4-46: WieCon Type 8513S connector Connection Default number confi guration GPIO1 Ringer output, active high GPIO2 Warning/ Error output GPIO3 Mute output GPIO4 Radio silence input GPIO5 Ignition input Chassis Chassis Figure 4-44 DC out 9-15 V DC, 50mA DC in...

  • Page 131: Grounding

    SAILOR FleetBroadBand Training Manual 4.10 Grounding Figure 4-43 DC Negative Actually not a ground but a current-carrying conductor which carries the same current that flows in the positive conductor. The DC Negative may be electrically connected to seawater (at one point only, via the engine negative terminal though the shaft and the propeller) or left completely floating.
  • Page 133 Repair...

  • Page 135: Troubleshooting

    SAILOR FleetBroadBand Training Manual 5 Troubleshooting 5.1 Status signalling FBB 500 / 250 The SAILOR FleetBroadband system uses event messages and light indicators to display the status of the system. Light indicators The terminal has a number of light indicators, placed in the panel at the top of the terminal: • a green/orange Power indicator, • a green/red/orange Terminal indicator,...
  • Page 136 Chapter 5 Troubleshooting Antenna indicator Behavior Meaning Steady green Tracking. The antenna is ready for use. Flashing green Please wait - process in progress. Slow fl ashing: The antenna is starting up. Rapid fl ashing: Sky scan. Orange Warning - temporary malfunction. User Figure 5-10 action is required. Critical error.

  • Page 137: Status Signalling

    SAILOR FleetBroadBand Training Manual Link/Speed indicator Behavior Meaning Green Link speed is 100 Mbps. Yellow Link speed is 10 Mbps. The link is down Figure 5-14 Figure 5-17 PoE - Power Over Ethernet Behavior Meaning Green The terminal is supplying power to the LAN port.
  • Page 138 Chapter 5 Troubleshooting • System status: • Will show Scanning until a I4 satellite is found. • Will show ’registering’ untill system has been registered with the network • Will show ’Ready’ ready for voice and data. • Will show ’ data Active’ when a data connection is active. • Satellite selection: • Will show the selection mode.

  • Page 139: Help Desk

    SAILOR FleetBroadBand Training Manual 5.4 Help desk • Event list • Event log • Extented status • Diagnostic report Figure 5-22 Figure 5-21 Figure 5-23 5.4.1 Event List The terminal can detect events during POST (Power On Self Test), NOTE! PAST (Person Activated Self Test) or CM (Continuous Monitoring).

  • Page 140: Extended Status

    Chapter 5 Troubleshooting NOTE! The failed antenna firmware upload is also logged in the event log. NOTE! Sky Scan Registrering proces First cs/ps connection Handover from regional beam to spot beam. And visa versa. Every time a data connection is started/stopped/suspended. (suspended = idling for more that 90 sec) Voice / fax calll is made Figure 5-25 5.4.3 Extended status...
  • Page 141 SAILOR FleetBroadBand Training Manual ”NETWORK_FOUND” The UMTS network selected by the Non-Access Stratum has been found and REGM is ready to initiate the Registration procedure with the RNC. ”REG_STARTED” REGM has received a request to establish a UE-Specific signalling connection by either GMMH or MMH and is currently performing the Registration procedure.

  • Page 142: Maintenance Page

    Chapter 5 Troubleshooting 5.5 Maintenance page http://192.168.0.1/index.lua?pageID=Maintenance NOTE! Maintanence page Hidden maintenance page. Use the below URL. http://192.168.0.1/index. lua?pageID=Maintenance Java engine will have to be installed. Figure 5-30 Figure 5-31 The maintenance page contains information about: System: • Software version and build no • IMAI number • IMSI number • Terminal Class (class 8 is a FBB 500)
  • Page 143 SAILOR FleetBroadBand Training Manual Antenna: • Type • Status • Temperature HPA Figure 5-35 • Temperature ACM (will not show on a 3252A ver) Satellite: • Satellite name: (EMEA—Americas—A-Pac) • Position: Figure 5-36 • Elevation: • Elevation band: NAS: (non access stratum) • RX: Figure 5-37 • TX:...

  • Page 144: Diagnostic Report: 'Report In A File

    Chapter 5 Troubleshooting C/No: • The C/No plot show the C/No, ’signal to noise’, over time. • The normal C/No is for the regional beam around 60dbhz, but the C/No will vary depending of the terminal class and the beam type. • To the left a C/No has been monitored.

  • Page 145: Debug Shell: 'Online Reporting

    SAILOR FleetBroadBand Training Manual The easiest way of using the diagnostic report is to search for a specific key word like ’errorlog’. Below is the start of the dignostic report: Date: Tue Dec 29 08:32:13 2009 Debug:/$ uptime: Uptime is 0 days 20:34:08.678 Debug:/$ ver: Software: 1.11, build Build-bganx_bdu_ak-16, UTC Wed Nov 11 07:29:52 2009 eCos TT3710A HAL version 0.80 (eCos for Monroe Main Application...

  • Page 146: Error Log

    Chapter 5 Troubleshooting Type in username and password. Username: admin Password: 1234 Welcome to the Thrane & Thrane shell telnet:/$ To view the errorlog, use the cmd: errorlog telnet:/$ errorlog Error Log for Unit Serial number: 07441420 Figure 5-52 Error Log from previous power cycles Version: 1.11, build Build-bganx_bdu_ak-16, UTC Wed Nov 11 07:29:52 2009 ____________________________________________________...
  • Page 147 SAILOR FleetBroadBand Training Manual 000:00:27.933 NON FATAL Thread: POST Estimated UTC Mon NOTE! Dec 28 11:58:51 2009 Fatal error when the antenna fails to respond. Fatal error will [PostLogErr, build/build/source/p-bganx_bdu_ak/modules/ cause a reboot as the system system/bgan_ut/base/post/src/post.cpp line 583]: will try to recover. POST Failed: [0550] - Antenna Present NOTE! SW Version: 1.11, build x_bdu_ak-16, UTC Wed Nov 11 07:29:52...
  • Page 148 Chapter 5 Troubleshooting Satellite Selection - Frequency: EMEA, I-4 satellite F2: EMEA Region, 25.0E Sat Id: 6 Primary: TRUE Channel: 11168 Satellite Selection - AVP param: EMEA, I-4 satellite F2: EMEA Region, 25.0E Sat Id: 6 Satellite Id Counter: 1 REGM Current state: REGISTERED usimAvail: TRUE.
  • Page 149 SAILOR FleetBroadBand Training Manual [0028] Passed - TX VCOBANK. BM1: 1903996874. Range: 1800000000..2000000000 [0029] Passed - TX VCOBANK. BM2: 1862667968. Range: 1760000000..1960000000 [0030] Passed - TX VCOBANK. BM3: 1822486718. Range: 1725000000..1925000000 [0031] Passed - TX VCOBANK. BM4: 1785960936. Range: 1685000000..1885000000 [0032] Passed - TX VCOBANK.
  • Page 150 Chapter 5 Troubleshooting [0602] Passed - ACM/ATB POST [0603] Passed - GPS POST Test summary: 0 failed of 40 test Like with the error log it is possible to monitor the post status online. In the debug shell use the cmd: post telnet:/$ post POST results from last boot (NORMAL): ____________________________________________________...
  • Page 151 SAILOR FleetBroadBand Training Manual [0504] Passed - PSM PCB ID Programmed [0505] Passed - Antenna SOT [0550] Passed - Antenna Present [0600] Not tested - HPA_POST [0601] Passed - ADU POST [0601:10] Passed Production data [0601:12] Passed Antenna interface [0601:13] Passed GPS board detection [0601:14] Passed FPGA test [0602] FAILED!!!! - ACM/ATB POST NOTE!
  • Page 152 Chapter 5 Troubleshooting Control Plane: NOTE! Control plane: PDP_INACTIVE = 0, Retrans: PDP_ACTIVE_ATTACHING Retransmissions. upTime: waiting for umts-reg to make an attach in PS domain Uptime for the PDP / profile / connection PDP_ACTIVE_PENDING, Class: B = background data. waiting for PDP context request accept from CN S = Streaming data PDP_ACTIVE, maxRateUp: Maximum number of kbits/s PDP context is active delivered to UMTS (up-link traffic)
  • Page 153 SAILOR FleetBroadBand Training Manual NOTE! RX/TX data rate over 60 sec. Figure 5-55 System status Module: UMTS-REG, Status: Ok, Message: NOTE! Attached status CS domain: Attached Attach status: Idle Attached status PS domain: Attached Attaching Attached PLMN currently selected (MCC-MNC): 901-11F Rejected Home PLMN IMSI (usim): 901-112 Last registered PLMN from SIM: 901-11F...
  • Page 154 Chapter 5 Troubleshooting telnet:/$ cnav -m pos 55.79411 (lat) 12.52293 (lon) 50.49m (hmsl) (3D) Fix at: Tue Jan 05 11:50:25 2010 System time: Tue Jan 05 11:50:26 2010 ECEF x: 3508374.790000 y: 779261.320000 z: 5251665.320000 Satellites 8 Must be displayed: yes Time to first fix 00:01.01+- Signal / C/No status: debug:/$ iai2_cn0_show NOTE!
  • Page 155 SAILOR FleetBroadBand Training Manual Antenna status: S-500 - 3252A NOTE! State Module: ATB, Status: Ok, Message: State = Tracking Current frequency atb_motors_stopped: 0 ATB state garage_mode: 0 Elevation debug_mode: 0 Failure conditions Current frequency: 11168 time_start_of_tracking: 10807 seconds time_start_of_blocking: 10831 seconds time_start_of_last_scan_req: 10831 seconds time_end_of_last_scan_req: 10807 seconds time_last_track_to_block: 10831 seconds...
  • Page 156 Chapter 5 Troubleshooting Antenna status: TT-500 - 3252B Module: ACM, Status: Error, Message: NOTE! Time (since startup): 1040280 Uptime Time since first non-retry sky scan: 38 ACM state ACM IF State: TRACKING Elevation Azimuth: 0 Current frequency Elevation: 27 C/No (global beam—ATR) ACM temperature: 19 ACM temperature state: 0 Es/No Counters: Total: Valid:...
  • Page 157 SAILOR FleetBroadBand Training Manual Antenna status: S-250 - 3050A Module: ACM, Status: Error, Message: NOTE! Time (since startup): 522972 ACM state Time since first non-retry sky scan: 489097 Azimuth, Elevation ACM IF State: TRACKING Current frequency Azimuth: 39 C/No (current beam) Elevation: 26 ACM temperature: -4 ACM temperature state: 0 Es/No Counters: Total:...
  • Page 158 Chapter 5 Troubleshooting Antenna status: S-150 - 3050C Module: ACM, Status: Error, Message: NOTE! Time (since startup): 522676 ACM state Time since first non-retry sky scan: 488801 Azimuth, Elevation ACM IF State: TRACKING Current frequency Azimuth: 147 C/No (current beam) Elevation: 27 ACM temperature: 4 ACM temperature state: 0 Es/No Counters: Total: 51881754...

  • Page 159: Call Log

    SAILOR FleetBroadBand Training Manual 5.9 Call Log To view the call log click the Export call log to file. To open, use same procedure it as for the diagnostic report. (Call log is also contained in the diagnostic report) Call log: ____________________________________________________ Figure 5-58 ____________________________________________________ NOTE! Direction:...
  • Page 160 Chapter 5 Troubleshooting ____________________________________________________ Direction: Outgoing Type: PS DATA APN: bgan.inmarsat.com TrafficClass: Streaming 16 bitRateUp: bitRateDown: 16 Received: Transmitted: 0 Start time: 14:51:05 11 Jan 2010 Stop time: 14:51:33 11 Jan 2010 Duration: Cause: Normal deactivation ____________________________________________________ NOTE! Direction: Outgoing Cause: Connection without TFT already activated.
  • Page 161 SAILOR FleetBroadBand Training Manual Received: Transmitted: 0 Start time: Mon Jan 11 15:01:53 2010 Stop time: Mon Jan 11 15:01:54 2010 Duration: 0:00:01 Cause: 38 (0x26) - Network failure ____________________________________________________ Call ref: Direction: Device ID: 0x00000000 Type: PS DATA Priority: PLMN: 901-11 Remote APN: bgan.inmarsat.com TrafficClass:S, Delay:500,...

  • Page 162: Error Result Code

    Chapter 5 Troubleshooting 5.10 Error result code +CME ERROR General errors 0 phone failure 1 no connection to phone 2 phone-adaptor link reserved 3 operation not allowed 4 operation not supported 5 PH-SIM PIN required 6 PH-FSIM PIN required 7 PH-FSIM PUK required 10 SIM not inserted (Note) 11 SIM PIN required 12 SIM PUK required...

  • Page 163: Troubleshooting

    SAILOR FleetBroadBand Training Manual 47 corporate personalization PUK required 48 hidden key required (NOTE: This key is required when accessing hidden phonebook entries.) 49 EAP method not supported 50 Incorrect parameters Errors related to a failure to perform an Attach 103 Illegal MS (#3) 106 Illegal ME (#6) 107 GPRS services not allowed (#7)
  • Page 164 Chapter 5 Troubleshooting The first step is to get a detailed description of the problem. Next step is to verify the problem by testing the system. After troubleshooting it is also important to make a system test to verify that the problem is solved. Once the problem is verified you can start the troubleshooting. First thing is to check the system status by looking at the LED’s on the terminal.
  • Page 165 SAILOR FleetBroadBand Training Manual Figure 5-59...
  • Page 166 Chapter 5 Troubleshooting Example: Terminal LED- Slow fl ashing. Antenna LED- Rapid fl ashing Figure 5-61 Status Antenna Terminal indicator indicator Flashing Flashing antenna is slowly green starting up green Flashing Flashing antenna is rapidly green performing green a sky scan Steady Flashing...
  • Page 167 SAILOR FleetBroadBand Training Manual View the Event log for further details: No further info in Event log. View the diagnostic report or Debug shell for verification of GPS. System has GPS fix. View the location of the antenna to verify the clear view the satellite. If system has GPS fix and a clear view to satellite, a hardware problem in the RX chain or in the tracking / motor drive, must be the problem.
  • Page 168 Chapter 5 Troubleshooting Example: Terminal LED stready RED Figure 5-67 Figure 5-68 Behavior Meaning Steady Ready. BGAN green registration completed. Flashing Please wait green - process in progress. BGAN registration ongoing. Orange Warning - temporary Figure 5-66 malfunction. User Signaling status action is required.
  • Page 169 SAILOR FleetBroadBand Training Manual Figure 5-73 Figure 5-70 Figure 5-74 Figure 5-71 NOTE! Maintanence page Hidden maintenance page. Use the below URL. http://192.168.0.1/index. lua?pageID=Maintenance Figure 5-72...
  • Page 170 Chapter 5 Troubleshooting Like with the error log it is possible to monitor the call log online. NOTE! In the Diagnostic report search In the debug shell use the cmd: for: Call_log Call_log telnet:/$ call_log Call log: ____________________________________________________ Call ref: Direction: Device ID: 0x00000000...
  • Page 171 SAILOR FleetBroadBand Training Manual Like with the error log it is possible to monitor the umts-reg status NOTE! online. In the Diagnostic report search for: Umts-reg In the debug shell use the cmd: Stat –m umts-reg telnet:/$ stat -m umts-reg STAT Report Module: UMTS-REG, Status: Ok, Message: Attached status CS domain: Idle...
  • Page 172 Chapter 5 Troubleshooting Example: Problem related to the Network User Group setup. Terminal LED steady green. Antenna LED steady green. Voice call OK. Figure 5-76 Figure 5-75...
  • Page 173 SAILOR FleetBroadBand Training Manual Like with the error log it is possible to monitor the post status NOTE! online. In the Diagnostic report search for: Call_log In the debug shell use the cmd: Call_log telnet:/$ call_log Call log: ____________________________________________________ NOTE! Call ref: Eksample 1: Direction:...
  • Page 174 Chapter 5 Troubleshooting Example: Terminal LED steady green. Antenna LED steady green Figure 5-78 Figure 5-77...
  • Page 175 SAILOR FleetBroadBand Training Manual Like with the error log it is possible to monitor the post status NOTE! online. In the Diagnostic report search for: Call_log In the debug shell use the cmd: Call_log telnet:/$ call_log Call log: ____________________________________________________ Call ref: Direction: Device ID: 0x00000000...
  • Page 176 Chapter 5 Troubleshooting Example: Stay in scan mode Figure 5-80 NOTE! View the LED’s View the Signaling status Terminal LED is solid RED Antenna LED fl ashing View the Event list Figure 5-79...
  • Page 177 SAILOR FleetBroadBand Training Manual Figure 5-84 Figure 5-81 Figure 5-82 Figure 5-85 Error Log from current power cycle NOTE! Version: 1.11, build Build-bganx_bdu_ak-16, UTC Wed Nov 11 No entry in the error log for the 07:29:52 2009 current power cycle. ____________________________________________________ telnet:/$ Figure 5-83...
  • Page 178 Chapter 5 Troubleshooting Example: GPS module defective Figure 5-88 Figure 5-86 Figure 5-89 Figure 5-87...
  • Page 179 SAILOR FleetBroadBand Training Manual Error Log from current power cycle NOTE! To view the ERRORLOG from Version: 1.11, build Build-bganx_bdu_ak-16, UTC Wed Nov 11 the debug shel, use the cmd: 07:29:52 2009 Errorlog ____________________________________________________ To view it from the diagnostic report, search for: errorlog 000:00:32.933 NON FATAL Thread: POST (*** No UTC time...

  • Page 180: Troubleshooting Antenna Failure

    Chapter 5 Troubleshooting 5.12 Troubleshooting Antenna Failure The SAILOR Fleet Broadband 500 system is experiencing a fault that needs to be diagnosed and the solution found to make the system operational. Reported Problem The terminal has been losing connection with the network and there is a RED LED on the terminal.
  • Page 181 SAILOR FleetBroadBand Training Manual The VoIP Handset displays a message Identifying a problem with the Fleet Broadband system. In this case the error text “ERROR : Antenna Failure” Identifi es a failure with one of the modules in the ADU (antenna). Press the Menu Key on the Handset for more details about the Alarm.
  • Page 182 Chapter 5 Troubleshooting Event List You can see the active Alarms / Warnings (red or orange LED) in the web interface by clicking the warning symbol in the icon bar at the top in the web interface. Figure 5-99 Figure 5-97 Event Log Figure 5-100 NOTE!
  • Page 183 SAILOR FleetBroadBand Training Manual Antenna Failure Troubleshooting Results VoIP Handset: “ERROR : Antenna Failure” BGAN alarm WARNING: Antenna Cross-elevation motor. Event List: Figure 5-103 Figure 5-101 Event Log: Diagnostic Report: debug:/$ eventhandler -l Event log: Time [id subid unit] (severity state occurence) text Wed Jan 06 19:17:22 2010 [09009 0 204] (WARNING OFF 1) EV_ATB_CROSS_ELEVATION_MOTOR_VOLTAGE NOTE!
  • Page 184 Chapter 5 Troubleshooting Remove the Antenna dome to inspect the Cross Elevation Motor • Turn off power to the Fleet Broadband System. • Using the torx 25 screwdriver carefully remove the 10 torx 25 screws that secure the dome. • Remove the top of the radome to access the antenna modules. Lift the dome straight off to avoid damaging the antenna panel.
  • Page 185 SAILOR FleetBroadBand Training Manual NOTE! Event list and Event log: Ensure the logs have no reported errors. Figure 5-108 NOTE! Extended Status: Ensure the terminal is registered on the network. Figure 5-109...

  • Page 187: Removal & Replacement

    Removal & Replacement...

  • Page 189: R&R Of Sailor ® 500 Fleetbroadband

    Spare Part, and we can not some of the parts of the SAILOR FleetBroadband systems, which deliver these items. by Cobham SATCOM is considering as Spare Parts, that can be found on our eShop (http://shop.thrane.com/). 6.1 R&R of SAILOR ®...

  • Page 190: Tt-3740A Sailor ® 500 Fleetbroadband Adu

    Chapter 6 Removal & Replacement Replace: 1. Insert the Power Supply Module (S-60-124511) into the top casing of the BDU /Terminal. 2. Insert the nineteen (19) Philips screws on the PSM PCB and tighten with no more that 1 Nm. 3.

  • Page 191: R&R Of Radome Top

    SAILOR FleetBroadBand Training Manual Following items are described: 1. S-41-127510-A Radome Top 2. S-88-126533-A ATB /LNA Module 3. S-88-127532-A X-Elevation Motor 4. S-60-124765 GPS Module 5. S-88-127532-A Elevation Motor 6. S-62-124671 HPA Module 7. S-88-127261-A Azimuth Stepmotor 6.2.1 R&R of Radome Top Figure 6-3: TT-3052A ADU, radome top Remove: 1.

  • Page 192: R&R Of Antenna Tracking Board /Low Noise Amplifier Module

    Chapter 6 Removal & Replacement 6.2.2 R&R of Antenna Tracking Board /Low Noise Amplifier Module Figure 6-4a: LNA close-up. Figure 6-4: TT-3052A ADU, ATB/LNA Module From antenna panel (right side seen from rear) Removal: Brown cable from HPA (TX) 1. Remove the Radome Top as described in the previous section From antenna panel (left side Remove &...
  • Page 193 SAILOR FleetBroadBand Training Manual Removal: 1. Remove the Radome Top as described in the previous section Remove & replacement of Radome Top. NOTE! 2. Disconnect the plug from the Cross-Elevation Motor and the Remember to release jack, assembled behind the Cross-Elevation Motor on the connector latch on the plug bracket holding the motor.

  • Page 194: R&R Of Gps Module (Global Position System Module)

    Chapter 6 Removal & Replacement 6.2.4 R&R of GPS Module (Global Position System Module) Figure 6-7: TT-3052A ADU, Global Position System Module Removal: 1. Remove the Radome Top as described in the previous section Remove & replacement of Radome Top. 2.
  • Page 195 SAILOR FleetBroadBand Training Manual Removal: 1. Remove the Radome Top as described in the previous section Remove & replacement of Radome Top.Disconnect the plug from the Elevation Motor and the jack, assembled in front of NOTE! Remember to release the Elevation Motor on the bracket. connector latch on the before 2.

  • Page 196: R&R Of Hpa Module (High Power Amplifier)

    Chapter 6 Removal & Replacement 6.2.6 R&R of HPA Module (High Power Amplifier) Figure 6-10: TT-3052A ADU, HPA Removal: 1. Remove the Radome Top as described in the previous section Remove & replacement of Radome Top. NOTE! 2. Disconnect the seven (7) plugs indicated above. Remember to release connector latches on the plugs 3.

  • Page 197: R&R Of Azimuth Stepmotor

    SAILOR FleetBroadBand Training Manual 6.2.7 R&R of Azimuth Stepmotor Figure 6-11 and 6-12: TT-3052A ADU, Azimuth Stepmotor Removal: 1. Remove the Radome Top as described in the previous section Remove & replacement of Radome Top. NOTE! Remember to release 2. Disconnect the plug from the Azimuth Stepmotor and the jack, connector latch on the before assembled in right hand side of the Azimuth Motor arm.
  • Page 198 Chapter 6 Removal & Replacement 6. Insert, and tighten, the four (4) M4 Allen screws (removed in above Removal: step 3) fixing the Azimuth Stepmotor to the arm. 7. Connect the plug from the Azimuth Stepmotor to the jack. NOTE! 8. Manually check the movement of the antenna pedestal to A click should be heard when verify no jam.

  • Page 199: Tt-3740B And Tt-3740C Sailor ® 500 Fleetbroadband Adu

    SAILOR FleetBroadBand Training Manual 6.3 TT-3740B and TT-3740C SAILOR ® 500 FleetBroadband ADU Figure 6-13 and 6-14: TT-3052B ADU, rear and front Following items are described: 1. S-41-130520-A Radome Top (for ADU ver. B) 2. S-82-130946 Radome Top (for ADU ver. C) 3.

  • Page 200: R&R Of Radome Top (For Adu Ver. C)

    Chapter 6 Removal & Replacement 2. Lift straight up the Radome Top, to get it free of the pedestal CAUTION! and antenna panel. Take care that the Radome Gasket (S-41-127508-A) is not Replace: being or getting damaged. 1. Clean and check for damage the Radome Gasket S-41- 129829 around the rim of the Radome bottom.

  • Page 201: R&R Of Antenna Tracking Receiver Module (Atr)

    SAILOR FleetBroadBand Training Manual 6.3.2 R&R of Antenna Tracking Receiver Module (ATR) Figure 6-17: TT-3052B/C ADU, Antenna Tracking Receiver Module Removal: 1. Remove the Radome Top as described in the previous section NOTE! Remove & replacement of Radome Top. Take a note of the exact position of each plug.

  • Page 202: R&R Of Antenna Tracking Module (Atm)

    Chapter 6 Removal & Replacement 6.3.3 R&R of Antenna Tracking Module (ATM) Figure 6-19 and 6-20: TT-3052B/C ADU, Antenna Tracking Module and its Sensor PCB The Sensor PCB is a part of the Antenna Tracking Module and they will be replaced together. Remove: 1.

  • Page 203: R&R Of Gps Module (Global Position System)

    SAILOR FleetBroadBand Training Manual step 4) and fit the cables in the holder. 5. Refit cable ties and make sure that the Antenna Panel can move freely, without the Sensor PCB cable is obstructing the movements (both elevation and cross-elevation). 6. Reinstall the Radome Top as described in previous section NOTE! Remove &...

  • Page 204: R&R Of Hpa Module (High Power Amplifier)

    Chapter 6 Removal & Replacement 6.3.5 R&R of HPA Module (High Power Amplifier) Figure 6-22 and 6-23: TT-3052B/C ADU, High Power Amplifier Module, front and rear view Removal: 1. Remove the Radome Top as described in the previous section NOTE! Remember to release Remove & replacement of Radome Top. connector latches on the plugs 2. Disconnect seven (7) plugs (two (3) at the top, two (2) at the before pulling it off.

  • Page 205: R&R Of Sailor ® 250 Fleetbroadband

    SAILOR FleetBroadBand Training Manual 6.4 R&R of SAILOR ® FleetBroadband Only the Power Supply Module (PSM) within the BDU /Terminal can be replaced. The Main Board is not a replacable item. If a BDU /Terminal problem is not solved or to be solved by PSM replacement, the complete BDU /Terminal should be replaced.

  • Page 206: Tt-3742A Sailor

    Chapter 6 Removal & Replacement not contain replaceable parts. If defective, replace the Thrane IP Handset complete. The Cradle for Thrane IP Handset is seen as one closed unit, which does not contain replaceable parts. If defective, replace the Cradle complete. The repair and replacement of the SAILOR 250 FleetBroadband ADU is described here.
  • Page 207 SAILOR FleetBroadBand Training Manual Removal: 1. Remove the antenna Radome Top starting with removing the six (6) M5 Allen screws from the bottom side of the ADU, around the rim. Put aside the screws as they are going to be reused in the replacement of the Radome Top.
  • Page 208 Chapter 6 Removal & Replacement Replace: 1. Check and clean the rim of the new Assembled Electronic Cover Unit (S-62-126083) and the inside rim of the Radome Bottom. 2. Reconnect the cable from the High Power Amplifier to the printed circuit board of the Assembled Electronic Cover Unit. 3.
  • Page 209 SAILOR FleetBroadBand Training Manual Tighten with no more than 1.0 Nm. 2. Reconnect the plug (disconnected in above Removal: step 3. Reinstall the Assembled Electronic Cover Unit as described in previous section Remove & replacement of Assembled Electronic Cover Unit. 4.
  • Page 210 Chapter 6 Removal & Replacement 6.4.2.5 R&R of DLNA (Diplexer Low Noise Amplifier) Figure 6-29: TT-3050A ADU, Diplexer Low Noise Amplifier Removal: 1. Remove the Radome Top as described in the previous section Remove & replacement of Radome Top. 2. Remove the Assembled Electronic Cover Unit as described in the previous section Remove & replacement of Assembled Electronic Cover Unit.

  • Page 211: R&R Of Sailor ® 150 Fleetbroadband

    SAILOR FleetBroadBand Training Manual 6.5 R&R of SAILOR ® FleetBroadband The BDU /Terminal is seen as one closed unit, which does not contain replaceable parts. If defective, replace the BDU /Terminal complete. The Thrane IP Handset is seen as one closed unit, which does not contain replaceable parts.
  • Page 212 Chapter 6 Removal & Replacement 6.5.1.1 R&R of Radome Top Figure 6-31: TT-3050C ADU, Radome Top Removal: 1. Remove the antenna Radome Top starting with removing the six (6) M5 Allen screws from the bottom side of the ADU, around the rim. Put aside the screws as they are going to be reused in the replacement of the Radome Top.
  • Page 213 SAILOR FleetBroadBand Training Manual 6.5.1.2 R&R of Assembled Electronic Cover Unit Figure 6-32: TT-3050C ADU, Assembled Electronic Cover Unit Removal: 1. Remove the Radome Top as described in the previous section Remove & replacement of Radome Top. 2. Unscrew the eighteen (18) Torx-8 screws at the rim of the Assembled Electronic Cover Unit, put aside the screws as they are going to be reused in the replacement of the Assembled Electronic Cover Unit.
  • Page 214 Chapter 6 Removal & Replacement 6.5.1.3 R&R of GPS Module (Global Position System) Figure 6-33: TT-3050C ADU, GPS Module Removal: 1. Remove the Radome Top as described in the previous section Remove & replacement of Radome Top. 2. Remove the Assembled Electronic Cover Unit as described in the previous section Remove &...
  • Page 215 SAILOR FleetBroadBand Training Manual 6.5.1.4 R&R of BGAN-X HPA (High Power Amplifier) Figure 6-34: TT-3050C ADU, High Power Amplifier Removal: 1. Remove the Radome Top as described in the previous section Remove & replacement of Radome Top. 2. Remove the Assembled Electronic Cover Unit as described in the previous section Remove & replacement of Assembled Electronic Cover Unit.
  • Page 216 Chapter 6 Removal & Replacement 6.5.1.5 R&R of DLNA (Diplexer Low Noise Amplifier) Figure 6-35: TT-3050C ADU, Diplexer Low Noise Amplifier Removal: 1. Remove the Radome Top as described in the previous section Remove & replacement of Radome Top. 2. Remove the Assembled Electronic Cover Unit as described in the previous section Remove & replacement of Assembled Electronic Cover Unit.
  • Page 217 SAILOR FleetBroadBand Training Manual...

  • Page 219: Software Upload

    Software Upload...
  • Page 221 SAILOR FleetBroadBand Training Manual Figure 7-1...

  • Page 222: Uploading Software From Your Computer

    7.1 Uploading software from your computer To upload software from your computer to the terminal, do as follows: Download the latest software as described in the next section, or acquire the software from Cobham SATCOM Download centers at: http://esupport.thrane.com/index.php?_m=downloads&_ a=view&parentcategoryid=542&pcid=369&nav=0,819,369& group=default http://www.cobham.com/about-cobham/ aerospace-and-security/about-us/satcom/lyngby/service- and-support.aspx Technical Downloads.

  • Page 223: Forced Software Upload Broadband 500 / 250 / 150 / E727 / E325 Terminals

    SAILOR FleetBroadBand Training Manual 7.3 Forced Software upload NOTE! Broadband 500 / 250 / 150 / E727 / To activate the reset button, use a point pen or a paper clip. E325 Terminals: In cases where there is no access to the WEB MMI, it will be necessary to use the building TPTP client to upload the software.
  • Page 224 Chapter 7 Software Upload Setup the TFTP server: (Theo TFTPD32 by Ph. Jounin) 1. Store the Sailor FBB software image to the PC. (In this case Desktop). 2. Start the TFTP server. 3. Press the Settings button. 4. In the settings page press Browse for Base Directory and select the folder where the ttexp.dl software image was stored.

  • Page 225: Forced Software Upload Via Usb For Bgan / E700 / E500 Terminal

    SAILOR FleetBroadBand Training Manual 7.4 Forced Software upload Via USB for BGAN / E700 / E500 Terminal Uploading software from your computer: In cases where there is no access to the WEB MMI, it will be necessary to force the software upload to the terminal. 1.
  • Page 226 Chapter 7 Software Upload Install the USB drivers. 1. Power on the computer. 2. Connect the USB cable to the computer and the terminal USB port. 3. Power up the terminal. 4. The computer should automatically detect New Hardware is connected.
  • Page 227 SAILOR FleetBroadBand Training Manual assigned Com port 12 in this example. Configure HyperTerminal Settings You must first create a Hyperlink connection from your computer to the terminal using your COM port connection on your computer. On Your Computer: Go to: Start, Programs, Accessories, Communications, HyperTerminal and press Enter. Name your HyperTerminal connection and press OK. In the HyperTerminal menu Select ‘File->Properties’...
  • Page 228 Chapter 7 Software Upload Upgrade Applications Code Download the latest Explorer software from the T&T Extranet. Store it in a local folder, and unzip it. The software file has the extension .dl Write in HyperTerminal ‘ATE1’ in order to enable echo (allowing to see what is written in terminal mode) Write in HyperTerminal ‘at+thrane’...
  • Page 229 SAILOR FleetBroadBand Training Manual Confirm Software Upload Using the keypad to confirm the software upload was sucessful, go to: Press the Down arrow until PROPERTIES is displayed. Press OK. Press the Down arrow until TERMINAL is displayed. Press OK. Press the Down arrow until SOFTWARE is displayed. Press OK. Confirm the latest software is displayed.

  • Page 231: System Test

    System Test...
  • Page 233 SAILOR FleetBroadBand Training Manual 8 System Test To test the RJ11 interface: (if installed) • Connect an analog phone to the RJ11#1: • Call from the RJ11#1 interface to a landline. • Call from a landline to the ship, using the standard voice service (MSISDN number).
  • Page 234 Chapter 8 System Test To test the Local Exchange: (if selected) • With standard enabled and 3.1khz disabled. • Call from a landline to the ship, using the standard voice service (MSISDN number). • Note thet you get the voice prompt from the terminal. • Dial a local extension.
  • Page 235 SAILOR FleetBroadBand Training Manual Receiving a message: • If a message has arrived, the icon bar at the top of the web interface shows an unopened envelope. Click the envelope to see the new message(s). Otherwise, to see new messages click MESSAGES from the left navigationpane.

  • Page 237: Abbreviation

    Abbreviation...
  • Page 239 SAILOR FleetBroadBand Training Manual 9 Abbreviation AC Alternating Current Americas: I4 satellite at 98W A-Pac: I4 satellite at 143E APN Access Point Name Azimuth horizontal direction angle between north and, e.g. the direction to the satellite. Bit rate the number of bits transmitted per second (bps). Bluetooth Wireless computer interface.
  • Page 240 Chapter 9 Abbreviation ITU International Telecommunications Union Kbps Kilobits per second. LAN Local Area Network. LaunchPad Inmarsat BGAN PC software. LED Light Emitting Diode MES Mobile Earth Station, a user terminal for an Inmarsat system; the Nera WorldPro terminal is an MES for the Inmarsat BGAN system.
  • Page 241 SAILOR FleetBroadBand Training Manual UTC Coordinated Universal Time, referenced to Greenwich Mean Time (GMT). VBR Variable Bit Rate. VoIP Voice over Internet Protocol, broadband internet telephone communications. VPN Virtual Private Network.
  • Page 243 R&R of EXP. 727Antenna...

  • Page 245: R Of Exp. 727 Antenna

    SAILOR FleetBroadBand Training Manual 10 R&R of EXP. 727 Antenna NOTE! This chapter will describe removal and replacement (R&R) of Parts not available on the eShop is not considered as a some of the parts of the EXPLORER 727 - 403722A-00700, which Spare Part, and we can not by Thrane &...
  • Page 246 Chapter 10 Removal & replacement EXPLORER 727 Antenna 10.1.1.1 Removal & replacement of Radome Top Figure 10-3: 403053B Antenna, Radome Top Removal: 1. Remove the antenna Radome Top starting with removing the 12 M3 Allen screws from the top side of the antenna, around the rim.
  • Page 247 SAILOR FleetBroadBand Training Manual Removal: NOTE! 1. Remove the Radome Top as described in the previous section Removal & replacement of Radome Top. 2. Remove the HPA Module as explained in section Removal & replace of HPA Module. Figure 10-9: LNA close-up From HPA top.
  • Page 248 Chapter 10 Removal & replacement EXPLORER 727 Antenna 10.1.1.3 Removal & replacement of GPS Module (Global Position System Module) NOTE! Remember to release connector latch on the plug before pulling it off. NOTE! Do not pull the wires - pull the plug.
  • Page 249 SAILOR FleetBroadBand Training Manual 3. Unscrew the four (4) Torx-8 screws holding the Elevation Motor in position, put aside as they are going to be reused in the replacement of the Elevation Motor. 4. Remove the tension of the drive belt by pushing the Elevation Motor forward and remove the drive belt from the pulley (gear wheel).
  • Page 250 Chapter 10 Removal & replacement EXPLORER 727 Antenna 10.1.1.5 Removal & replacement of HPA Module (High Power Amplifier) NOTE! Remember to release connector latch on the before pulling it off. NOTE! Do not pull the wires - pull the plug. Figure 10-14 and 10-15: HPA Removal: 1.
  • Page 251 SAILOR FleetBroadBand Training Manual Removal: NOTE! Remember to release 1. Remove the Radome Top as described in the previous section connector latches on the plugs Removal & replacement of Radome Top. before pulling them off. 2. Disconnect the plug from the Azimuth Stepmotor and release NOTE! the cable located to the right of the Stepmotor as shown above.
  • Page 252 Chapter 10 Removal & replacement EXPLORER 727 Antenna 10.1.1.7 Removal & replacement of Rotary Joint kit Removal: 1. Remove the Radome Top as described in the previous section Removal & replacement of Radome Top. 2. Release the upper and lower Azimuth belts as shown. Figure 10-24 NOTE! Start by releasing both the...
  • Page 253 SAILOR FleetBroadBand Training Manual Replace: NOTE! Remember the Centre Pin and 1. Leading the cable through the square hole of the bottom plate Spring!! - fasten the TNC connector from the Rotary Joint and apply silicone glue in the areas shown above. 2.
  • Page 254 Chapter 10 Removal & replacement EXPLORER 727 Antenna 10.1.1.8 Removal & replacement of Belt Kit Removal: NOTE! A click should be heard when 1. Remove the Radome Top as described in the previous section the plug is fully inserted. Removal & replacement of Radome Top. 2.
  • Page 255 SAILOR FleetBroadBand Training Manual...
  • Page 257 R&R of EXP. 325Antenna...

  • Page 258: R Of Exp. 325 Antenna

    Chapter 11 Removal & replacement EXPLORER 325 Antenna TT-3058A 11 R&R of EXP. 325 Antenna NOTE! Parts not available on the eShop is not considered as a This chapter will describe removal and replacement (R&R) of Spare Part, and we can not some of the parts of the EXPLORER 325 Antenna - 403058A, deliver these items.

  • Page 259: Remove & Replacement Of Radome Top

    SAILOR FleetBroadBand Training Manual 11.2 Remove & replacement of Radome Top Figure 11-3: 403053B Antenna, Radome top Remove: 1. Remove the antenna Radome Top starting with removing the 12 M3 Torx screws from the buttom side of the antenna, around the rim. 2.

  • Page 260: Remove & Replacement Of Elevation Motor

    Chapter 11 Removal & replacement EXPLORER 325 Antenna TT-3058A 11.3 Remove & replacement of Elevation motor Figure 11-4: Elevation Motor. Removal: 1. Remove the Radome Top as described in the previous section Remove & replacement of Radome Top. 2. Disconnect the plug and cut the strip as indicated below. 3.

  • Page 261: Remove & Replacement Of Gps Module (Global Position System Module)

    SAILOR FleetBroadBand Training Manual Replace: 1. Position the new Motor and tighten the four (4) 5mm Torx screws while checking the tension of Elevation Belt. NOTE! 2. Connect the plug and secure wires with a cable tie. A click should be heard when 3.

  • Page 262: Remove & Replacement Of Azimuth Motor

    Chapter 11 Removal & replacement EXPLORER 325 Antenna TT-3058A 11.5 Remove & replacement of Azimuth Motor. Removal: 1. Remove the Radome Top as described in the previous section Remove & replacement of Radome Top. 2. Disconnect the plug from the Azimuth Motor and cut the three (3) strips holding the wires in position.
  • Page 263 SAILOR FleetBroadBand Training Manual NOTE! Orientate the Motor so that the wires are in the direction Figure 11-9: Azimuth Motor removal. towards the middle of Antenna. Replace: 1. Fasten the four (4) screws securing the motor to the Azimuth Mounting Plate. 2.

  • Page 264: Remove & Replacement Of Atb (Antenna Tracking Board) - Or Rotary Joint

    Chapter 11 Removal & replacement EXPLORER 325 Antenna TT-3058A 11.6 Remove & replacement of ATB (Antenna Tracking Board) - OR Rotary Joint Removal: 1. Remove the Radome Top as described in the previous section Remove & replacement of Radome Top 2.
  • Page 265 SAILOR FleetBroadBand Training Manual Figure 11-12 and 11-13 ATB—Antenna Tracking Board mounted on Rotary Joint with 25 Screws size M2,5x8 rotary Replace: 1. Carefully align the ATB Board into position on the Rotary joint, Note ! The Rotary Joint spare part is and tighten the 25 M2,5x8 size screws.

  • Page 266: Remove & Replacement Of Hpa Board

    Chapter 11 Removal & replacement EXPLORER 325 Antenna TT-3058A Make sure the small black plastic disc is in position when fastening the screw/nut holding the right side of the antenna panel. Figure 11-14 and 11-15 Replace: 1. Carefully align the ATB Board into position on the Rotary joint, and tighten the 25 M2,5x8 size screws.

  • Page 267: Guide In Arranging Cables

    SAILOR FleetBroadBand Training Manual NOTE: The 12 screws for the HPA Board. Figure 11-16 and 11-17 Replace: 1. When carefully replacing the HPA board on the heat sink, make sure there is adequate amount of cooling paste. Apply if necessary and tighten the 12 Torx M3x6 size screws 1Nm 2.
  • Page 268 Chapter 11 Removal & replacement EXPLORER 325 Antenna TT-3058A Note! The 4 wire plug coming from the comm. cable fig. 11-19 must be arranged in this way! Figure 11-18 Coax and 11-19 Comm. cable 1. Arrange the coax cables from the antenna panel seen from behind of antenna panel as shown in fig 11-17. L (left) goes to ANT2.
  • Page 270 TT-100-MSO-030207 www.cobham.com/satcom...

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