Epson EcoTank ET-15000 Series User Manual page 243

Solving Problems
❏ Make sure that there are no paper fragments left inside the printer.
When you remove the paper, do not touch the translucent film with your hand or the paper.
❏ Check the paper.
Check if the paper is curled or loaded with the printable side facing up.
"Paper Handling Precautions" on page 29
"Available Paper and Capacities" on page 274
"Unavailable Paper Types" on page 277
❏ If you turn off the printer, wait for at least 12 hours, and if print quality has still not improved, run Power
Cleaning.
"Running Power Cleaning" on page 134
If you cannot solve the problem by checking the solutions above, you may need to request repairs. Contact Epson
support.
Related Information
"Before Contacting Epson" on page 332
&
"Contacting Epson Support" on page 332
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Cannot Solve Problem After Trying All Solutions
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Cannot Solve Printing or Copying Problems
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