Related Manuals for Bose Bundle
Summary of Contents for Bose Bundle
- Page 1 System Bundle Owner’s Guide Guía del usuario del paquete de sistema Notice d’utilisation du système S O U N D B A R...
- Page 2 I M P ORTA N T SA F ET Y I N STR UCT IO NS Please read and keep all safety and use instructions. Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4.
- Page 3 • Only use the following hardware to mount the soundbar: Bose Soundbar Wall Bracket. • Due to ventilation requirements, Bose does not recommend placing the product in a confined space such as in a wall cavity or in an enclosed cabinet.
- Page 4 • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to operate this equipment.
- Page 5 Power Modes Required Power State Information Standby Networked Standby Power consumption in specified power mode, at < 0.5 W Bose wireless < 2.0 W 230V/50Hz input ≤ 20 minutes Time after which equipment is automatically < 2.5 hours switched into mode Power consumption in networked standby if all wired <...
- Page 6 The serial and model numbers are located on the back of the soundbar and bottom of the bass module. Serial number: ____________________________________________________________________ Model number: ____________________________________________________________________ Please keep your receipt with your owner’s guide. Now is a good time to register your Bose product. You can easily do this by going to global.Bose.com/register E N G...
- Page 7 Taiwan Importer: Bose Taiwan Branch, 9F-A1, No.10, Section 3, Minsheng East Road, Taipei City 104, Taiwan Phone Number: +886-2-2514 7676 Mexico Importer: Bose de México, S. de R.L. de C.V. , Paseo de las Palmas 405-204, Lomas de Chapultepec, 11000 México, D.F. Phone Number: +5255 (5202) 3545 Input Rating: •...
- Page 8 This product is capable of receiving automatic security updates from Bose. To receive automatic security updates, you must complete the product setup process in the Bose Music app and connect the product to the Internet. If you do not complete the setup process, you will be responsible for installing security updates that Bose makes available.
- Page 9 LI CEN SE D I S CLOS UR E S To view the license disclosures that apply to the software packages included as components of your Bose Soundbar 500 product: 1. On the remote, press and hold the Bluetooth button l and Skip backward button J for 5 seconds.
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Page 10: Table Of Contents
Add the soundbar to an existing account ............. 20 Connect the bass module to the soundbar ............20 Connect to a different Wi-Fi network ..............21 ® ADAPTIQ AUDIO CALIBRATION Run ADAPTiQ audio calibration using the Bose Music app ......22 E N G... - Page 11 CON TE NTS SYSTEM CONTROLS Voice assistant controls ....................23 Remote functions ......................24 Power ........................... 25 Sources ........................26 Presets ........................27 Media playback, channels, and volume ............28 Cable/satellite functions ..................29 Adjust the bass ........................ 29 Program a third-party remote ................... 29 VOICE ASSISTANT Voice assistant options ....................
- Page 12 CON TE NTS BLUETOOTH CONNECTIONS ® Connect a mobile device ..................... 39 Disconnect a mobile device ..................40 Reconnect a mobile device ..................40 Connect an additional mobile device ..............41 Clear the soundbar device list ................... 41 STREAM AUDIO WITH AIRPLAY Stream audio from the Control Center ..............
- Page 13 CON TE NTS TROUBLESHOOTING Try these solutions first ....................50 Other solutions ........................ 50 Connect the bass module to the soundbar using an audio cable ....56 Reset the soundbar ......................57 Reset the bass module ....................58 Reset the bass module’s connection to the soundbar ........59 APPENDIX: SETUP REFERENCE Connection options ......................
- Page 14 Universal Remote *May ship with multiple power cords. Use the power cord for your region. NOTE: If any part of the product is damaged, do NOT use it. Contact your authorized Bose dealer or Bose customer service. Visit: worldwide.Bose.com/Support/SSB E N G...
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Page 15: System Placement
Bass module Keep the back side of the bass module (the side opposite the Bose logo) at least 3 in. (7.6 cm) from any other surface. Blocking the port on the bottom of this side may affect acoustic performance. -
Page 16: Sample System Placement
• Do NOT place the bass module on its top or sides when in use. WALL MOUNT THE SOUNDBAR You can mount the soundbar on a wall. To purchase the Bose Soundbar Wall Bracket, contact your authorized Bose dealer. Visit: worldwide.Bose.com/Support/SSB CAUTION: Do NOT use any other hardware to mount the soundbar. -
Page 17: Power
P OW E R CONNECT THE SOUNDBAR TO POWER 2. Connect the AC power adapter to the Power port w on the back of the soundbar. 1. Connect one of the power cords to the AC power adapter. 3. Plug the other end of the power cord into an AC (mains) power outlet. The soundbar powers on and the light bar glows solid amber. -
Page 18: Network Standby
20 minutes. To wake the soundbar from network standby: • Play or resume audio using your mobile device or using the Bose Music app. • On the remote, press the Power I button (see page 25), source button (see page 26), or preset button (see page 27). -
Page 19: Bose Music App Setup
BOSE M U SI C A P P SET UP The Bose Music app lets you set up and control the soundbar from your mobile device, such as a smartphone or tablet. Using the app, you can stream audio, set and change presets, add music services, explore internet radio stations, configure Amazon Alexa or your Google Assistant, and manage soundbar settings. -
Page 20: Existing Bose Music App Users
EXI STIN G BOSE M USI C A P P U S E R S ADD THE SOUNDBAR TO AN EXISTING ACCOUNT 1. In the Bose Music app, from the My Bose screen, tap H. NOTE: To return to the My Bose screen, tap in the top-left corner of the screen. -
Page 21: Connect To A Different Wi-Fi Network
EXI STIN G BOSE M USI C A P P U S E R S CONNECT TO A DIFFERENT WI-FI NETWORK Connect to a different network if your network name or password has changed, or if you want to change or add another network. -
Page 22: Adaptiq Audio Calibration
A DA P TI Q AU DI O CAL I B RAT I O N After you set up the soundbar using the Bose Music app, the app prompts you to run ADAPTiQ audio calibration for best acoustic performance. ADAPTiQ audio calibration customizes the sound of the soundbar to the acoustics of your listening area by taking five audio measurements. -
Page 23: System Controls
SYST EM CO NT R O L S The system controls are located on the top of the soundbar and on the remote. NOTE: You can also control your system using the Bose Music app. Microphone off button (see page 32) -
Page 24: Remote Functions
(see page 28) (see page 28) Media playback (see page 28) Numeric keypad. Numbers 1 – 6 play music from preset streaming music sources (see page 38) NOTE: You program your remote using the Bose Music app. E N G... -
Page 25: Power
• You can still access your voice assistant when the soundbar is powered off as long as it has been set up using the Bose Music app and the microphone is on (see page 30). E N G... -
Page 26: Sources
• The remote is programmed to your TV during setup using the Bose Music app. If you replace your TV, use the Bose Music app to program the remote to your new TV. E N G... -
Page 27: Presets
The soundbar includes six presets that you can set to play audio from your favorite music services. Once set, you can access your audio, at any time, with a simple touch of a button on the remote or using the Bose Music app. For more information about presets, see “Preset Personalization” on page 36. -
Page 28: Media Playback, Channels, And Volume
SYSTEM CO NT R O L S Media playback, channels, and volume FUNCTION WHAT TO DO Press F. Play/Pause When audio is paused, the sides of the light bar glow solid white until audio resumes. Press J. Skip backward Press v. Press r. -
Page 29: Cable/Satellite Functions
Refer to your cable/satellite box owner’s guide. ADJUST THE BASS 1. In the Bose Music app, from the My Bose screen, select your soundbar. 2. Tap the soundbar image in the bottom-right corner of the screen. 3. Tap Adjustments to adjust the bass. -
Page 30: Voice Assistant
Before you begin, make sure your mobile device and the soundbar are connected to the same Wi-Fi network. To set up your voice assistant, use the Bose Music app. You can access this option from the Settings menu. NOTE: When setting up your voice assistant, make sure you use the same audio service account that you used in the Bose Music app. -
Page 31: Access Alexa
Play funk in the living room. NOTE: Make sure you say the speaker name you assigned in the Bose Music app. If multiple Play on a specific speaker speakers have the same name, use the name assigned in the Alexa app or change the name in the Bose Music app. -
Page 32: Use The Soundbar Controls
VOI CE ASSI STA N T The Action button b and Microphone off button n are used to control Alexa. Use the soundbar controls They are located on the top of the soundbar. Microphone off button THINGS TO TRY WHAT TO DO Tap b then say your request. -
Page 33: Access Your Google Assistant
VOI CE ASSI STA N T ACCESS YOUR GOOGLE ASSISTANT Get hands-free help from your Bose Soundbar 500, which now works with your Google Assistant so you can pause and play your favorite media using just your voice. For more information on what your Google Assistant can do, visit: https://support.google.com/assistant... -
Page 34: Use The Soundbar Controls
VOI CE ASSI STA N T You can use the Action button b and Microphone off button n to control your Use the soundbar controls Google Assistant. They are located on the top of the soundbar. Microphone off button THINGS TO TRY WHAT TO DO Tap b then say your request. -
Page 35: Play Music With Your Google Assistant
Choose a default audio service During initial setup for your Google Assistant, the Google Assistant app prompts you to select a default audio service. When using your Google Assistant with Bose products, only Pandora and Spotify are supported default services. Although other audio services are listed as available during setup, they are not supported. -
Page 36: Preset Personalization
P R ESET P ERS O N AL I ZATI O N You can control presets using the Bose Music app and remote. NOTE: You can’t set presets in Bluetooth mode. SET A PRESET 2. On the remote, press the Bose Music button m. - Page 37 P R ESET P ERS O N AL I ZATI O N 3. Press and hold a preset button until you hear a tone. E N G...
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Page 38: Play A Preset
P R ESET P ERS O N AL I ZATI O N 1. On the remote, press the Bose Music button m. PLAY A PRESET 2. Press a preset button to play audio. E N G... -
Page 39: Bluetooth ® Connections
B LU E TO OT H CO NN E CT I O NS Bluetooth wireless technology lets you stream music from mobile devices such as smartphones, tablets, and laptop computers. Before you can stream music from a device, you must connect your device to the soundbar. CONNECT A MOBILE DEVICE 1. -
Page 40: Disconnect A Mobile Device
B LU E TO OT H CO NN E CT I O NS 3. Select your soundbar from the device list. TIP: Look for the name you entered for your soundbar in the Bose Music app. If you didn’t name your soundbar, the default name appears. -
Page 41: Connect An Additional Mobile Device
B LU E TO OT H CO NN E CT I O NS CONNECT AN ADDITIONAL MOBILE DEVICE You can store up to eight devices in the soundbar device list, and the soundbar can be actively connected to two devices at a time. NOTE: You can play audio from only one device at a time. -
Page 42: Stream Audio With Airplay
STR EA M AUD I O W I TH A IR P L AY The soundbar is capable of playing AirPlay 2 audio, which allows you to quickly stream audio from your Apple device to the soundbar or multiple speakers. NOTES: ... -
Page 43: System Status
SYST EM STATU S SOUNDBAR STATUS The LED light bar located on the front of the soundbar shows the soundbar status. NOTE: The light bar displays one status at a time of the selected source. Wi-Fi status Shows the Wi-Fi connection status of the soundbar. LIGHT BAR ACTIVITY SYSTEM STATE Pulsing white... -
Page 44: Voice Assistant Status
SYST EM STATU S Voice assistant status Shows the status of your voice assistant. LIGHT BAR ACTIVITY SYSTEM STATE Voice assistant is idle Voice assistant is listening White light slides to the center then glows solid Voice assistant is thinking White light slides to the sides Voice assistant is speaking... -
Page 45: Media Playback And Volume
White light slides from Updating soundbar left to right Source error - refer to the Pulses amber four times Bose Music app Request is temporarily Pulses red four times unavailable - try again later Soundbar error - contact Solid red... -
Page 46: Bass Module Status
Solid white Connected to the soundbar Blinking white Downloading a software update Solid amber Network standby (wireless connection) Blinking amber Ready to connect to the soundbar Power-saving mode (wired connection) Blinking red Error - contact Bose customer service E N G... -
Page 47: Advanced Features
The soundbar updates automatically when connected to the Bose Music app and to your Wi-Fi network. On the remote, press and hold the Bose Music button m and Skip forward button v DISABLE/ENABLE WI-FI CAPABILITY until the light bar pulses white twice then fades to black. -
Page 48: Care And Maintenance
CA RE A N D M A IN T E N AN CE INSTALL THE REMOTE BATTERIES 1. Slide open the battery compartment cover on the back of the remote. 2. Insert the four provided AA (IEC-LR3) 1.5V batteries. Match the H and z symbols on the batteries with the H and z markings inside the compartment. -
Page 49: Clean The System
• Do NOT allow objects to drop into any openings. REPLACEMENT PARTS AND ACCESSORIES Replacement parts and accessories can be ordered through Bose customer service. Visit: worldwide.Bose.com/Support/SSB LIMITED WARRANTY The system is covered by a limited warranty. Visit our website at global.Bose.com/warranty for details of the limited warranty. -
Page 50: Troubleshooting
• Place the system according to the placement guidelines (see page 15). OTHER SOLUTIONS If you could not resolve your issue, see the table below to identify symptoms and solutions to common problems. If you are unable to resolve your issue, contact Bose customer service. Visit: worldwide.Bose.com/contact SYMPTOM SOLUTION... - Page 51 TR OUBL ES H O OTI N G TR OUBL ES H O OTI N G SYMPTOM SOLUTION If the sides of the light bar are pulsing, the system is muted. Press the Mute/Unmute button A to unmute the system. Make sure your mobile device is not muted.
- Page 52 Place the system according to the placement guidelines (see page 15). Adjust the bass level using the Bose Music app (see page 29). Power off your TV speakers. Refer to your TV owner’s guide. Run ADAPTiQ audio calibration (see page 22).
- Page 53 Connect to the soundbar using both the HDMI cable a delay (see page 61) and optical cable (see page 62). In the Bose Music app, select the correct network name and enter the network password (case-sensitive). Make sure the soundbar and your mobile device are connected to the same Wi-Fi network.
- Page 54 Make sure the Microphone off light is not glowing red. To turn on the microphone, see page 31. Make sure you say the name you assigned in the Bose Music app. If multiple speakers have the same name, use the name assigned in the Alexa app or change the name in the Bose Music app.
- Page 55 Assistant personal results, use the Settings menu in the Google Assistant app. result settings Press the Bose Music button m to make sure the soundbar is in Make sure the preset has been set (see page 36). Preset doesn’t respond the correct source.
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Page 56: Connect The Bass Module To The Soundbar Using An Audio Cable
1. Connect one end of a 3.5 mm audio cable to the x port on the bass module. If you don’t have a 3.5 mm audio cable (commonly used for headphones and mobile devices), contact Bose customer service for this part. You can also purchase this part at your local electronics store. -
Page 57: Reset The Soundbar
2. To restore the soundbar’s network and audio settings: a. Reset the bass module's connection to the soundbar (see page 59). b. Launch the Bose Music app on your mobile device and add the soundbar to your network (see “Existing Bose Music App Users” on page 20). -
Page 58: Reset The Bass Module
TR OUBL ES H O OTI N G RESET THE BASS MODULE Resetting the bass module clears all connection information and returns the bass module to original factory settings. 1. Press and hold the button on the back of the bass module until the bass module's system status light blinks white. -
Page 59: Reset The Bass Module's Connection To The Soundbar
TR OUBL ES H O OTI N G RESET THE BASS MODULE’S CONNECTION TO THE SOUNDBAR If the bass module no longer connects to the soundbar, reset the bass module’s wireless connection. Resetting the wireless connection causes the soundbar to try to reconnect to the bass module, which may resolve connection issues. -
Page 60: Appendix: Setup Reference
AP P EN D IX: SET UP R E F E R E NCE The Bose Music app guides you through the process of connecting your system to your TV. If you don't have access to the Bose Music app, follow the instructions below. CONNECTION OPTIONS Connect the soundbar to your TV using one of the following connection options: •... -
Page 61: Connect The Soundbar To Your Tv
AP P EN D IX: SET UP R E F E R E NCE CONNECT THE SOUNDBAR TO YOUR TV After choosing an audio cable, connect the soundbar to your TV. Option 1 (preferred): HDMI eARC or ARC 1. Insert one end of the HDMI cable into your TV’s HDMI eARC or ARC port. NOTE: Make sure you insert the HDMI cable into an HDMI ARC port on your TV, not a standard HDMI port. -
Page 62: Option 2: Optical
AP P EN D IX: SET UP R E F E R E NCE Option 2: Optical If your TV doesn’t have an HDMI eARC or ARC port, use the optical cable to connect the soundbar to your TV. 1. Remove the protective cap from both ends of the optical cable. CAUTION: Inserting the plug in the wrong orientation can damage the plug and/or the port. -
Page 63: Check For Sound
AP P EN D IX: SET UP R E F E R E NCE CHECK FOR SOUND NOTE: To avoid hearing distorted audio, turn off your TV speakers. Refer to your TV owner’s guide for more information. 1. Power on your TV. 2. - Page 64 ©2020 Bose Corporation, 100 The Mountain Road, Framingham, MA 01701-9168 USA AM829292-0010 Rev. 03...