Bose SMART SOUNDBAR Manual
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Bose SMART SOUNDBAR Manual

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Kenny
February 16, 2025

Red light on my sound bar 300,

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Mr. Anderson
February 16, 2025

A solid red light on the Bose Smart Soundbar 300 indicates an error, and the user should contact Bose customer service.

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Summary of Contents for Bose SMART SOUNDBAR

  • Page 1 Start on a Start on a high note. high note. SMART SOUNDBAR SMART SOUNDBAR...
  • Page 3 Download the Bose app to set Download the Bose app to set Download the Bose app to set Download the Bose app to set Download the Bose app to set up your soundbar up your soundbar up your soundbar up your soundbar...

  • Page 5: Descargar La Aplicación

    Descargar la aplicación Descargar la aplicación Descargar la aplicación Descargar la aplicación Descargar la aplicación Bose para configurar la barra Bose para configurar la barra Bose para configurar la barra Bose para configurar la barra Bose para configurar la barra...
  • Page 6 X s W m X s W ©2024 Bose Corporation, 100 The Mountain Road, Framingham, MA 01701-9168 USA ©2024 Bose Corporation, 100 The Mountain Road, Framingham, MA 01701-9168 USA ©2024 Bose Corporation, 100 The Mountain Road, Framingham, MA 01701-9168 USA ©2024 Bose Corporation, 100 The Mountain Road, Framingham, MA 01701-9168 USA...
  • Page 7 SMART SOUNDBAR SMART SOUNDBAR...

  • Page 8: Important Safety Instructions

    Please read and keep all safety and use instructions. Please read and keep all safety and use instructions. Bose Corporation hereby declares that this product is in compliance with the essential requirements Bose Corporation hereby declares that this product is in compliance with the essential requirements...
  • Page 9 • Due to ventilation requirements, Bose does not recommend placing the product in a confined space such as • Due to ventilation requirements, Bose does not recommend placing the product in a confined space such as •...

  • Page 10: Regu L Atory And L Ega L I Nfo Rm Atio N

    • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to...
  • Page 11 Bluetooth list or selecting the soundbar in your device Bluetooth list or by using the Bose app. Deactivate by clearing the pairing by using the Bose app. Deactivate by clearing the pairing by using the Bose app. Deactivate by clearing the pairing...
  • Page 12 The serial and model numbers are located on the back of the soundbar. Serial number: ___________________________________________________________________________ Model number: 439269 Please keep your receipt. Now is a good time to register your Bose product. You can easily do this by going to worldwide.Bose.com/ProductRegistration worldwide.Bose.com/ProductRegistration...
  • Page 13 Bose Corporation Headquarters: 1-877-230-5639 Bose Corporation Headquarters: 1-877-230-5639 ©2024 Bose Corporation. No part of this work may be reproduced, modified, distributed, or otherwise used ©2024 Bose Corporation. No part of this work may be reproduced, modified, distributed, or otherwise used without prior written permission.
  • Page 14 To view the license disclosures that apply to the third-party software packages included as components of your Bose Smart Soundbar product: 1. On the remote, press and hold the Play/Pause button F and Volume up button H for 5 seconds.

  • Page 15: Table Of Contents

    Connect the soundbar to power ....................... 18 Network standby ............................18 BOSE APP SETUP Download the Bose app ........................19 EXISTING BOSE APP USERS Add the soundbar to an existing account..................20 Connect to a different Wi-Fi® network ................... 20 SOUNDBAR CONTROLS Remote functions ............................
  • Page 16 Set up Alexa Calling and Messaging ..................28 Use your voice ..........................28 Set up Do Not Disturb ..........................29 Use your voice ..........................29 Control audio with Bose Voice4Video ..................... 30 Set up Voice4Video ........................30 Use your voice ..........................30 WORKS WITH GOOGLE ASSISTANT Access Google Assistant ........................
  • Page 17 Benefits .............................. 43 Compatible products ........................43 Connect using the Bose app ..................... 44 Reconnect a Bose SoundLink Bluetooth speaker or Bose headphones ......44 Access Personal Surround with Bose Ultra Open Earbuds ............ 45 Benefits .............................. 45 Disable Personal Surround ......................45 Adjust Personal Surround audio settings ................
  • Page 18 C ON TE N TS TROUBLESHOOTING Try these solutions first .......................... 49 Other solutions............................49 Restore the soundbar ..........................57 APPENDIX: SETUP REFERENCE Connection options ..........................58 Connect the soundbar to your TV ..................... 59 Option 1 (preferred): HDMI eARC or ARC ................59 Option 2: Optical ..........................

  • Page 19: What's In The Box

    NOTE: If any part of the product is damaged, don’t use it. Contact your authorized NOTE: If any part of the product is damaged, don’t use it. Contact your authorized Bose dealer or Bose customer service. Bose dealer or Bose customer service.

  • Page 20: Dolby Atmos® Technology Dolby Atmos® Technology

    D OL BY AT MO S® T EC HN O LO GY The Bose Smart Soundbar supports Dolby Atmos® technology. The soundbar uses up-firing and side-firing speakers to deliver high-quality sound from all directions, achieving a superb, immersive, and fully-encompassing surround-sound experience.

  • Page 21: Soundbarplacement

    S OU ND BA R P L AC E M E NT S OU ND BA R P L AC E M E NT S OU ND BA R P L AC E M E NT S OU ND BA R P L AC E M E NT S OU ND BA R P L AC E M E NT S OU ND BA R P L AC E M E NT S OU ND BA R P L AC E M E NT...

  • Page 22: Wallmountthesoundbar

    WALL MOUNT THE SOUNDBAR WALL MOUNT THE SOUNDBAR You can mount the soundbar on a wall. To purchase the Bose Soundbar Wall Bracket, You can mount the soundbar on a wall. To purchase the Bose Soundbar Wall Bracket, contact your authorized Bose dealer.

  • Page 23: Adjust Audio For Wall Mounting

    NOTE: If you remove the soundbar from the wall, repeat to return the soundbar to default audio settings. default audio settings. TIP: You can also adjust audio for wall mounting using the Bose app. TIP: You can also adjust audio for wall mounting using the Bose app. E N G...

  • Page 24: Setupthesoundbar

    • To access Amazon Alexa in network standby, make sure the soundbar has been set up using the Bose app (see page 19) and the microphone is on (see page 39). up using the Bose app (see page 19) and the microphone is on (see page 39).

  • Page 25: Bose App Setup

    B OS E A P P S ET U P The Bose app lets you set up and control the soundbar from any mobile device, such The Bose app lets you set up and control the soundbar from any mobile device, such as a smartphone or tablet.

  • Page 26: Existing Bose App Users

    1. On the remote, press and hold the Mute button A and Bose app button m until 1. On the remote, press and hold the Mute button A and Bose app button m until the light bar glows amber.

  • Page 27: Soundbar Controls

    The soundbar controls are located on the top of the soundbar and on the remote. The soundbar controls are located on the top of the soundbar and on the remote. TIP: You can also control your soundbar using the Bose app. TIP: You can also control your soundbar using the Bose app.

  • Page 28: Power On/Off

    TIP: You can also control auto-wake using the Bose app. You can access this option TIP: You can also control auto-wake using the Bose app. You can access this option TIP: You can also control auto-wake using the Bose app.

  • Page 29: Sources

    Sources Sources On the remote, press the appropriate button (TV O, Bluetooth l, or Bose app m) to On the remote, press the appropriate button (TV O, Bluetooth l, or Bose app m) to On the remote, press the appropriate button (TV O, Bluetooth l, or Bose app m) to On the remote, press the appropriate button (TV O, Bluetooth l, or Bose app m) to select the source.

  • Page 30: Media Playback And Volume

    TIP: You can also press H to unmute audio. TIP: You can also press H to unmute audio. TIP: You can also use Bose Voice4Video along with Amazon Alexa to control media TIP: You can also use Bose Voice4Video along with Amazon Alexa to control media playback and volume for certain sources (see page 30).

  • Page 31: Voice Assistant Controls

    To enable AI Dialogue Mode, use the Bose app. You can access this option from the To enable AI Dialogue Mode, use the Bose app. You can access this option from the Settings menu.

  • Page 32: Amazon Alexa

    To set up Amazon Alexa on the soundbar, use the Bose app. You can access this To set up Amazon Alexa on the soundbar, use the Bose app. You can access this To set up Amazon Alexa on the soundbar, use the Bose app. You can access this To set up Amazon Alexa on the soundbar, use the Bose app.

  • Page 33: Use The Soundbar Controls

    Play jazz in the “Kitchen.” NOTE: Make sure you say the speaker name you NOTE: Make sure you say the speaker name you assigned in the Bose app. If multiple speakers assigned in the Bose app. If multiple speakers Play on a specific speaker...

  • Page 34: Calling And Messaging With Amazon Alexa

    Drop in on “Kitchen.” Drop in on “Kitchen.” NOTE: If the device is a Bose product, make sure you NOTE: If the device is a Bose product, make sure you NOTE: If the device is a Bose product, make sure you...

  • Page 35: Set Up Do Not Disturb

    A M AZO N A L EX A THINGS TO TRY EXAMPLES OF WHAT TO SAY Make a call Call Mom. Answer a call Answer. Decline a call or message Decline. End a call End call. Play a message Play message. Call an emergency contact Call my emergency contact.

  • Page 36: Control Audio With Bose Voice4Video

    TV and cable or satellite box with just your voice. With one simple ask of Alexa, you can turn on your TV and smart soundbar, switch to your video source, tune to a station by network name or channel number, and start watching your favorite shows instantly.
  • Page 37 A M AZO N A L EX A THINGS TO TRY EXAMPLES OF WHAT TO SAY Watch a specific network Watch NFL Network. Watch a specific channel number Watch channel 802. Skip to the next channel Next channel. Skip backward to the Previous channel.

  • Page 38: Works With Google Assistant

    NOTES: NOTES: • Voice control is disabled by default. To set up voice control, use the Bose app to • Voice control is disabled by default. To set up voice control, use the Bose app to • Voice control is disabled by default. To set up voice control, use the Bose app to •...

  • Page 39: Stream Audio With Google Cast Stream Audio With Google Cast

    • To use Google Cast, you must have a Wi-Fi connection. • Google Cast is disabled by default. In the Bose app, use the Settings menu to • Google Cast is disabled by default. In the Bose app, use the Settings menu to •...

  • Page 40: Stream Audio With Airplay

    ST REA M AU D IO W I TH A IRP L AY ST REA M AU D IO W I TH A IRP L AY ST REA M AU D IO W I TH A IRP L AY ST REA M AU D IO W I TH A IRP L AY The soundbar is capable of playing AirPlay 2 audio, which allows you to quickly stream The soundbar is capable of playing AirPlay 2 audio, which allows you to quickly stream The soundbar is capable of playing AirPlay 2 audio, which allows you to quickly stream...

  • Page 41: Bluetooth® Connections

    3. Select your soundbar from the device list. 3. Select your soundbar from the device list. NOTE: Look for the name you entered for your soundbar in the Bose app. NOTE: Look for the name you entered for your soundbar in the Bose app.

  • Page 42: Disconnect A Device

    DISCONNECT A DEVICE DISCONNECT A DEVICE DISCONNECT A DEVICE Use the Bose app to disconnect your device. Use the Bose app to disconnect your device. Use the Bose app to disconnect your device. TIP: You can also use Bluetooth settings on your device. Disabling the Bluetooth TIP: You can also use Bluetooth settings on your device.

  • Page 43: Soundbar Status

    S OU ND BA R STAT U S S OU ND BA R STAT U S The LED light bar located on the front of the soundbar shows the soundbar status. The LED light bar located on the front of the soundbar shows the soundbar status. Light bar Light bar NOTE: The light bar displays one status at a time of the selected source.

  • Page 44: Amazon Alexa Status

    SOU ND BA R STAT U S AMAZON ALEXA STATUS Shows the status of Amazon Alexa. LIGHT BAR ACTIVITY SYSTEM STATE Amazon Alexa is idle White light slides to the Amazon Alexa center then glows solid is listening White light slides to Amazon Alexa the sides is thinking...

  • Page 45: Microphone Off Light

    SOU ND BA R STAT U S SOU ND BA R STAT U S Microphone off light Microphone off light Microphone off light Microphone off light LIGHT ACTIVITY LIGHT ACTIVITY SYSTEM STATE SYSTEM STATE Solid red Solid red The microphone is off The microphone is off MEDIA PLAYBACK AND VOLUME STATUS MEDIA PLAYBACK AND VOLUME STATUS...

  • Page 46: Update And Error Status

    White light slides from Downloading update right to left White light slides from Updating soundbar left to right Request is temporarily Pulses red 4 times unavailable - try again later Error - contact Bose Solid red customer service E N G...

  • Page 47: Advanced Features

    ADVA NCE D F EATURE S ADVA NCE D F EATURE S DISABLE/ENABLE WI-FI CAPABILITY DISABLE/ENABLE WI-FI CAPABILITY On the remote, press and hold the Mute button A and Bluetooth button l until the On the remote, press and hold the Mute button A and Bluetooth button l until the light bar pulses white twice then fades to black.

  • Page 48: Connect Accessories (Optional)

    • Bose Bass Module 700: Bose.com/BM700 • Bose Bass Module 700: Bose.com/BM700 • Bose Bass Module 700: Bose.com/BM700 • Bose Bass Module 700: Bose.com/BM700 •...

  • Page 49: Connect A Bose Soundlink Bluetooth Speaker Or Bose Headphones Connect A Bose Soundlink 8/Uetooth Speaker Or Bose Headphones Using Simplesync Technology

    With Bose SimpleSync technology, you can connect certain Bose SoundLink Bluetooth speakers or Bose headphones to the soundbar for a new way to hear your Bluetooth speakers or Bose headphones to the soundbar for a new way to hear your...

  • Page 50: Connect Using The Bose App

    Connect using the Bose app Connect using the Bose app To connect your Bose SoundLink Bluetooth speaker or Bose headphones to the To connect your Bose SoundLink Bluetooth speaker or Bose headphones to the To connect your Bose SoundLink Bluetooth speaker or Bose headphones to the soundbar, use the Bose app.

  • Page 51: Access Personal Surround With Bose Ultra Open Earbuds

    To adjust the earbud volume, center channel level, or height and surround channel level relative to the soundbar, use the Bose app. To access these options, on the main level relative to the soundbar, use the Bose app. To access these options, on the main level relative to the soundbar, use the Bose app.

  • Page 52: Care And Maintenance

    UPDATE THE SOUNDBAR UPDATE THE SOUNDBAR After you complete the setup process in the Bose app and connect the soundbar to After you complete the setup process in the Bose app and connect the soundbar to After you complete the setup process in the Bose app and connect the soundbar to your Wi-Fi network, the soundbar updates automatically.
  • Page 53 CA RE AND MA IN TE N A NC E CA RE AND MA IN TE N A NC E 2. Insert the new battery flat side up, with the H symbol facing up. 2. Insert the new battery flat side up, with the H symbol facing up. NOTE: Use only an agency approved (e.g., UL) CR2032 or DL2032 3-volt NOTE: Use only an agency approved (e.g., UL) CR2032 or DL2032 3-volt lithium battery.

  • Page 54: Clean The Soundbar

    REPLACEMENT PARTS AND ACCESSORIES REPLACEMENT PARTS AND ACCESSORIES Replacement parts and accessories can be ordered through Bose customer service. Replacement parts and accessories can be ordered through Bose customer service. Replacement parts and accessories can be ordered through Bose customer service.

  • Page 55: Troubleshooting

    • Check the state of the soundbar (see page 37). • Check the state of the soundbar (see page 37). • Download the Bose app, complete the setup process, and wait for any available • Download the Bose app, complete the setup process, and wait for any available •...
  • Page 56 Make sure the soundbar is connected to your TV’s HDMI eARC or ARC port. Check the Bose app Now Playing screen to make sure the audio is Audio isn’t playing in streaming in Dolby Atmos. If it’s not streaming in Dolby Atmos,...
  • Page 57 Unplug the power cords for the soundbar and optional bass module or surround speakers, wait 30 seconds, and plug them firmly into a live AC (mains) outlet. Check the Advanced CEC setting in the Bose app. You can access this option from the Settings menu. For more information, visit: support.Bose.com/bssb_cec support.Bose.com/bssb_cec...
  • Page 58 Make sure the software is current in the Bose app. bass module or surround speakers Adjust the bass level using the Bose app (see page 25). Switch to a different source (see page 23). Make sure that the soundbar’s HDMI cable is inserted into a port on your TV labeled HDMI eARC (Enhanced Audio Return Channel), not a standard HDMI port.
  • Page 59 Disable CEC on your source. Refer to the source owner’s guide. source after a delay In the Bose app, select the correct network name, and enter the network password (case-sensitive). Make sure the soundbar and your device are connected to the same Wi-Fi network.
  • Page 60 • Make sure the soundbar is connected using the HDMI cable (see page 59). • Make sure you have set up this feature using the Bose app and connected your TV and/or cable or satellite box. • Make sure you have entered your postal code and service provider for your cable/satellite box.
  • Page 61 SYMPTOM SOLUTION Make sure you have a Google Assistant-enabled device connected to your network (see page 32). Make sure Google Cast is enabled in the Bose app (see page 32). Connect your device to Wi-Fi. Google Assistant can’t control Make sure you’re in a country where Google Assistant is available.
  • Page 62 Personal Surround is connected Bose enabled. To access your shortcuts, disable Personal Surround using Ultra Open Earbuds the Bose app. You can access this option from the main screen. E N G...

  • Page 63: Restore The Soundbar

    The soundbar reboots. When the reset is complete, the light bar glows solid amber. 2. To restore the soundbar’s network and audio settings, launch the Bose app on 2. To restore the soundbar’s network and audio settings, launch the Bose app on your device and add the soundbar to your network (see “Add the soundbar to an...

  • Page 64: Appendix: Setup Reference

    A P P E ND IX: S ET UP RE F E RE NC E A P P E ND IX: S ET UP RE F E RE NC E A P P E ND IX: S ET UP RE F E RE NC E A P P E ND IX: S ET UP RE F E RE NC E A P P E ND IX: S ET UP RE F E RE NC E A P P E ND IX: S ET UP RE F E RE NC E...

  • Page 65: Connect The Soundbar To Your Tv

    AP P E ND IX : S ETU P RE F E RE NC E AP P E ND IX : S ETU P RE F E RE NC E CONNECT THE SOUNDBAR TO YOUR TV CONNECT THE SOUNDBAR TO YOUR TV After choosing an audio cable, connect the soundbar to your TV.

  • Page 66: Option 2: Optical

    AP P E ND IX : S ETU P RE F E RE NC E AP P E ND IX : S ETU P RE F E RE NC E AP P E ND IX : S ETU P RE F E RE NC E AP P E ND IX : S ETU P RE F E RE NC E Option 2: Optical Option 2: Optical...

  • Page 67: Roku Tv Ready

    NOTES: NOTES: • The Bose Smart Soundbar may require a software update to support Roku TV • The Bose Smart Soundbar may require a software update to support Roku TV • The Bose Smart Soundbar may require a software update to support Roku TV Ready.
  • Page 68 ©2024 Bose Corporation, 100 Mountain Road, Framingham, MA 01701-9168 USA ©2024 Bose Corporation, 100 Mountain Road, Framingham, MA 01701-9168 USA AM892389-0010 Rev. 02 AM892389-0010 Rev. 02...

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