Appendix C Troubleshooting - H3C S1200 Series Getting Started Manual

Appendix C Troubleshooting

Table 13 describes the troubleshooting methods for common issues that you might encounter while
using and managing the switch.
If a problem persists, contact H3C Support.
Table 13 Troubleshooting methods
Symptom
Power LED off
LAN interface LED off
Troubleshooting method
Verify that the correct power source is used and the power cords are
1.
correctly connected.
Verify that the power source side provides power supply correctly.
2.
Verify that the network cable is correctly connected to the network port
1.
of the switch.
Insert the two ends of a network cable into two network ports of the
2.
switch. If the port LEDs are off, replace the network cable.
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