Troubleshooting - ZKaccess InBio Pro Quick Start Manual

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Troubleshooting

1. How to switch four doors one way to two doors two way?
› Connect four readers from reader 1 to reader 4.
› Connect two door locks, one connected to LOCK1, another connected to LOCK3.
› In the software configure reader 1-Indoor, and reader 2-Outdoor.
Note:
Please note that below option is only available in software version 3.0.3.1 or above.
2. Can we integrate IP Camera and NVR?
› Currently ZKBioSecurity software supports ZKVision, GT/PT Series, Hikvision, Dahua, and
other cameras supporting Onvif protocol and NVR.
› You can associate a camera to the reader and setup a linkage for the same.
3. What does it mean when I get a "Wiegand Format Error"?
› Your WD0 and WD1 wiring is reversed.
4. How do I connect a third-party reader or a stand-alone reader to a
InBio Pro panel?
› Connect the Wiegand output to the WD0 and WD1 of the stand-alone readers on the
panel's reader port.
Note: The board can only supply 12 V DC, 2A power so an external power supply may be required.
5. What kind of wire is recommended for the panel?
› 16 or 18 AWG twisted shielded wire is recommended.
6. What is the default IP of the panel?
› 192.168.1.201
7. How long is the device under warranty?
› 2 Years from original purchase date, replacement/repair of hardware under ZK standard
warranty requires an evaluation of the failed system by a ZK Technical Support specialist,
and the issuance of a Technical Support RMA number.
InBio Pro and ZKBioSecurity 3.0 Quick Start Guide
Figure 31