LG AS60GD Series Owner's Manual page 33

Odour
Symptoms
A strange odour comes
out from the air outlet
as well as the filter.
Wi-Fi
Symptoms
Your home appliance
and smartphone is not
connected to the Wi-Fi
network.
Did you purchase the appliance lately?
• The odour of activated charcoal is not harmful. This is similar to the odour
you may experience in a brand new car. We assure it will go away 1-2
weeks after its first use.
Is the product used at a place with a lot of smoke or odour?
• In a place with a lot of smoke or odour, the air cleaning function may
deteriorate. Ventilate the room first and then use the product.
Does the filter have a bad odour?
• Replace the filter. The filter replacement frequency may differ depending
on the usage environment.
Is the product installed in an environment where a lot of odour occurs?
• If you use the product for a long period of time while you cook or broil fish/
meat, the filter lifespan may be rapidly decreased.
• If possible, open the window for ventilation while cooking, and use the
product to minimize the odour left after the ventilation.
The password for the Wi-Fi that you are trying to connect to is incorrect.
• Find the Wi-Fi network connected to your smartphone and remove it, then
register your appliance on LG SmartThinQ.
Mobile data for your smartphone is turned on.
• Turn off the Mobile data of your smartphone and register the appliance
using the Wi-Fi network.
The wireless network name (SSID) is set incorrectly.
• The wireless network name (SSID) should be a combination of English
letters and numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz.
• Only a 2.4 GHz router frequency is supported. Set the wireless router to
2.4 GHz and connect the appliance to the wireless router. To check the
router frequency, check with your Internet service provider or the router
manufacturer.
The distance between the appliance and the router is too far.
• If the distance between the appliance and the router is too far, the signal
may be weak and the connection may not be configured correctly. Move
the location of the router so that it is closer to the appliance.
Possible Causes & Solution
Possible Causes & Solution
EN
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