Service And Warranty - Hoover Pet Max Complete User Manual

Service & Warranty
SERVICE & WARRANTY FOR HOOVER PET MAX COMPLETE PRODUCT SERVICE INFORMATION
®
REPRESENTATIVE Call 1-800-944-9200 USA & Canada
In the event that further assistance is required, visit and authorized service center. Find one nearest you by visiting our
website at www.Hoover.com or Hoover.ca. Costs of any transportation to and from any place of repair are to be paid
by the owner. Always identify your product by the model number and manufacturing code when requesting information
or ordering replacement parts. (the model number and manufacturing code for the vacuum appears on the back of the
spine.)
LIMITED THREE YEAR WARRANTY (DOMESTIC USE)
If this product is not as warranted, contact Hoover Customer Service at 888 679-2121. Please have available the proof
of purchase and model number for the warranted product.
WHAT THIS WARRANTY COVERS
This limited warranty provided by Royal Appliance Mfg. Co., doing business as TTI Floor Care North America (referred
to hereafter as "Hoover") applies only to products purchased in the U.S. (including its territories and possessions), a
U.S. Military Exchange, or Canada. When used and maintained in normal household use and in accordance with the
Owner's Guide, your Hoover® product is warranted against original defects in material and workmanship for three years
from the date of original purchase (the "Warranty Period"). If Hoover determines that the issue you are experiencing is
covered under the terms of this warranty (a "covered warranty claim"), we will, at our sole discretion and free of charge
(subject to the cost of shipping), either repair your product or ship you a replacement product, subject to availability.
Parts and replacements may be new, refurbished, lightly used, or remanufactured, in Hoover's sole discretion. If parts
and replacements are unavailable, we may, at our discretion, provide a similar product of equal or greater value, a
store credit (if applicable), or a refund of the actual purchase price at the time of the original purchase, as reflected on
the original sales receipt.
WHO THIS LIMITED WARRANTY COVERS
This limited warranty extends only to the original retail purchaser, with original proof of purchase from Hoover or an
authorized dealer of Hoover products, in the U.S., U.S. Military Exchanges, and Canada.
WHAT THIS WARRANTY DOES NOT COVER
This warranty does not cover use of the product in a commercial operation (such as maid, janitorial, and equipment
rental services, or any other income-generating activity); improper maintenance of the product; the product if it has
been subject to misuse, negligence, neglect, vandalism, or the use of voltages other than that on the data plate of
this product. This warranty does not cover damage resulting from an act of God, accident, owner's acts or omissions,
service of this product by other than Hoover or a Hoover authorized service provider (if applicable), or other acts beyond
the control of Hoover. This warranty also does not cover use outside the country in which the product was initially
purchased, or resale of the product by the original owner. Pick-up, delivery, transportation, and house calls are not
covered by this warranty. In addition, this warranty does not cover any product that has been altered or modified;
repairs made necessary by normal wear; or the use of parts or accessories which are either incompatible with the
Hoover product or adversely affect its operation, performance, or durability. Normal wear items that are not covered
under this warranty include, but are not limited to, belts, filters, brush rolls, blower fans, blower and vacuum tubes,
and vacuum bags and straps.
OTHER IMPORTANT TERMS
This warranty is not transferable and may not be assigned; any assignment made in contravention of this prohibition is
void. This warranty shall be governed and construed under the laws of the state of North Carolina. The Warranty Period
will not be extended by any replacement of batteries or parts or repair performed under this warranty.
THIS WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY, and all express and implied warranties other than the limited warranty
set forth above, including implied warranties of merchantability and fitness for a particular purpose, are expressly disclaimed. In
no event will hoover be liable for any special, indirect, incidental or consequential damages of any kind or nature to owner or any
party claiming through owner, whether based in contract, negligence, tort, or strict products liability or arising from any cause
whatsoever. To the extent permitted by applicable law, no warranties that arise by operation of law, if applicable, shall exceed the
duration of the limited warranty provided herein. Hoover's liability for damages to you for any costs whatsoever arising out of this
statement of limited warranty shall be limited to the amount paid for this product at the time of original purchase and Hoover shall
not be liable for any direct, indirect, consequential, or incidental damages arising out of the use or inability to use this product.
Some states do not allow the exclusion or limitation of incidental or consequential damages; disclaimers of implied
warranties; or limitations on how long an implied warranty lasts, so the above exclusions, disclaimers and/or limitations
may not apply to you.
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