Service And Warranty - Hoover CRUISE User Manual

SERVICE & WARRANTY FOR HOOVER
VACUUM PRODUCT & BATTERY SERVICE INFORMATION
ANY SERVICING SHOULD BE DONE BY AN AUTHORIZED SERVICE REPRESENTATIVE
Call 888 679-2121 USA & Canada
In the event that further assistance is required, visit an authorized service center. Find
one nearest you by visiting our website at www.hoover.com. Costs of any transportation
to and from any place of repair are to be paid by the owner. Always identify your product
by the model number and manufacturing code when requesting information or ordering
replacement parts. (The model number and manufacturing code for the vacuum appears on
the bottom and/or back of the product, and on the back of the battery and charger.)
LIMITED TWO YEAR WARRANTY (DOMESTIC USE)
WHAT THIS WARRANTY COVERS: When used and maintained in normal household
use and in accordance with the Owner's Guide, your Hoover
warranted against original defects in material and workmanship for a full two years from
(a.) date of purchase (the "Warranty Period"). During the Warranty Period, Hoover
provide labor and parts, at no cost to you, to correct any such defect in your products
and (b.) will provide a replacement battery at no cost to you, to correct defects in the
LithiumLife™ battery that came with your product purchased in the United States, U.S.
Military Exchanges and Canada.
HOW TO MAKE A WARRANTY CLAIM: If this product is not as warranted, take or send the
product to a Hoover Authorized Warranty Service Dealer along with proof of purchase.
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If the batteries are not as warranted, either take or send the batteries along with proof of
purchase to a Hoover authorized dealer or contact Hoover
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an automated referral to authorized service outlets in the U.S.A., phone 888 679-2121 or
visit Hoover online at www.hoover.com.
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WHAT THIS WARRANTY DOES NOT COVER: This warranty does not cover belts, filters
and brush rolls, use of the product in a commercial operation (such as maid, janitorial and
equipment rental services), improper maintenance of the product, damage due to misuse,
acts of God, nature, vandalism or other acts beyond the control of Hoover
acts or omissions, use outside the country in which the product was initially purchase
and resales of the product by the original owner. This warranty does not cover pick up,
delivery, transportation or house calls. However, if you mail your product to a Hoover
Sales and Service Center for warranty service, cost of shipping will be paid one way.
Please call the Hoover
does not apply to products purchased outside the United States, including its territories
and possessions, a U.S. Military Exchange and Canada.
OTHER IMPORTANT TERMS: This warranty is not transferable and may not be assigned.
product and battery are This warranty shall be governed and construed under the laws of the state of Ohio. The
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Warranty Period will not be extended by any replacement of batteries or parts or repair
will performed under this warranty.
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THIS WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY ALL OTHER
WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE, ARE DISCLAIMED IN
NO EVENT WILL HOOVER BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE TO OWNER OR ANY PARTY
CLAIMING THROUGH OWNER, WHETHER BASED IN CONTRACT, NEGLIGENCE, TORT OR
STRICT PRODUCTS LIABILITY OR ARISING FROM ANY CAUSE WHATSOEVER.
Services at 888 679-2121. For
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Some states do not allow the exclusion of consequential damages, so the above exclusion
may not apply to you. This warranty gives you specific rights; you may also have others
that vary from state to state.
CRUISE CORDLESS
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Services, 888 679-2121, on how to ship this product. This warranty
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