I installed an OS onto the StoreJet 25. Why can't I boot from it?
Current USB 3.0 host devices do not support operating system boot up.
I cannot copy large files to the StoreJet 25
1. Is there enough available disk space?
2. Is the file larger than 4GB? If so, please see below:
The StoreJet 25 default file system is FAT32, which allows it to be recognized on most types of
computers, game consoles and media playback devices. However, the FAT32 file system does
not support large files that exceed 4GB in size. If you plan to store large files that are larger than
4GB, you will need to convert the drive to a different file system such as NTFS. Please see the
"Formatting the Hard Drive" section of this manual for instructions on how to re-format the
StoreJet 25.
I'm having problems with the StoreJet 25 on my Mac
If you previously formatted your StoreJet in Windows
NTFS file system, which may not be 100% compatible with Mac
®
your Mac
please follow the instructions on formatting to
If you plan to regularly use the drive with both Windows and Mac computers, we recommend
formatting the drive to the FAT32 file system (the StoreJet comes pre-formatted with FAT32 from
the factory). Keep in mind that formatting the drive will erase all existing data on the drive.
Note: To keep existing data, you will need to use a Windows or Mac computer that can
detect the StoreJet drive to make a backup copy of all essential files.
I cannot detect the StoreJet 25 in Linux
If you previously formatted the StoreJet 25 a Windows or Mac computer, it is most likely formatted
with a file system that is not compatible with Linux. To solve this problem, please follow the
instructions on
formatting the StoreJet 25 in Linux.
drive will erase all existing data on the drive.
Note: To keep existing data, you will need to use a Windows or Mac computer that can
detect the StoreJet drive to make a backup copy of all essential files.
Some of my photos, MP3 music files or documents are missing or deleted. Is there
any way to recover them?
If you accidentally formatted your drive or deleted folders that contained important data,
Transcend now offers an easy way to recover certain types of files. Transcend's exclusive
RecoveRx™ software searches deep within your storage device to bring back lost photos of
virtually any format, and can also recover various types of multimedia files and documents. Visit
www.transcend.com.tw/recoverx
®
®
However, please be aware that formatting the
for more information or to download your free copy of RecoveRx.
17
®
, it is most likely formatted with the Windows
®
OS. To store and backup data on
convert the drive to Mac OS file
system.
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